Acura MDX Complaints

3,381 consumer complaints on file.

#11750299July 14, 2026
POWER TRAIN, STRUCTURE, SUSPENSION
The contact owns a 2023 Acura MDX. The contact stated that while driving at various speeds over a bumpy road surface or a pothole, there was an abnormal metallic sound coming from underneath the passenger’s side of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer, where a technician informed the contact that the sound was common after 50,000 miles. The contact was later informed that the cause of the failure was undetermined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but the assigned case manager failed to help. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750192July 14, 2026
POWER TRAIN
The car made a clunk sound while driving and wouldn't accelerate. After coming to a stop and trying to take off, the car still had difficulty accelerating. After turning the car off and back on everything appeared fine. The loss of acceleration was unexpected and there were no warning lights or indication of an issue. The lack of ability to accelerate along with the clunk sound caused unnecessary safety risks by not allowing the car to maneuver out of danger and disrupting the flow of traffic unexpectedly. The car then began leaking oil. The Acura dealership noted that the oil was transmission and power transfer unit oil and the car no longer has all wheel drive but only front wheel drive. The loss of all wheel drive without any indication or warning is a serious safety issue because it affects all aspects of drivability (handling, acceleration, traction). They said over time the splines of the power transfer unit input shaft rust and then sheer off which causes metal to damage the transmission seal and power transfer unit seal. The service manager said this was a known issue due to bad engineering and there is no way to prevent it. The vehicle is unchanged since the incident and can be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750166July 13, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, POWER TRAIN
I am writing to formally escalate an unresolved matter regarding my 2026 Acura MDX Technology, purchased on XXX, from Piazza Acura of [XXX]. As a loyal Acura customer of over nine years and currently on my fourth lease, this experience is both unexpected and unacceptable. Since shortly after purchase, the vehicle has exhibited persistent and unresolved performance issues, most notably harsh and inconsistent gear shifting and a pronounced vibration in the accelerator pedal. Despite multiple service visits and significant time invested, these concerns remain unresolved. I have repeatedly been advised that these conditions are “normal characteristics” of the vehicle due to adaptive transmission behavior—an explanation that is inconsistent with my prior ownership experience across multiple MDX models (2017, 2020, and 2023) and does not align with reasonable expectations for a vehicle in this class. To be clear, the vehicle in its current condition fails to meet reasonable standards of quality, reliability, and merchantability for a $62,000+ luxury vehicle. Additionally, the vehicle did not exhibit these issues during pre-purchase test drives, indicating these conditions are neither inherent nor acceptable. The service history is summarized below: April 18, 2026 – Piazza Acura of Ardmore Issues: Installation of a sport heated steering wheel (contractually owed), slow acceleration, harsh shifting, vibration in the accelerator pedal, GPS inoperable Service time: 1 day April 24, 2026 – Piazza Acura of Ardmore Issues: Installation of the correct heated steering wheel, continued transmission and vibration in the accelerator pedal concerns Service time: 6 days May 11, 2026 – Elite Acura (NJ) Issue: Accelerator pedal vibration Service time: ~1.5 hours June 15, 2026 – Piazza Acura of Ardmore Issues: Ongoing vibration in the accelerator pedal, Blind Spot Information System problem warning Service time: 2+ days (ongoing) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749909July 13, 2026
ENGINE
I had driven 1.5 hours of highway driving. Exited highway and at the first stop light the car stalled on a busy four lane road. I have had the recall software update. Took a minute or 2 to get the car restarted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749662July 10, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Transmission failed and light appeared. Speed reduced from 30 to 15. Acura stated they had to reset computer system and claimed when they started the car no lights shown and was able to reverse car. I was unable to reverse car, struggled and tugged feeling in the car. This is the 2nd time and they always repeat same solution no lights appeared and to reset system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749666July 10, 2026
ENGINE
Engine began knocking, brass colored shaving in drained oil due to bearing damage. This vin is not covered by the recall scope
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749541July 10, 2026
ELECTRICAL SYSTEM
Auto start-stop system stalled car at a light, could not turn car off after multiple tries following instructions on dash, but ultimately finally turned off, and then struggled to turn back on, all while on a busy road during rush hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749008July 8, 2026
ENGINE, STEERING, SUSPENSION
I am filing a safety and compliance complaint regarding execution of Federal Recall Campaign #26V365 by Valley Stream Acura and sales fraud by Paragon Acura. I purchased this 2016 Acura MDX from Paragon Acura on May 29, 2026. I have driven it only 550 miles, placing it strictly within the statutory New York State 60-Day Used Car Lemon Law Warranty window. A certified 6-page independent ASE forensic report documents that Valley Stream Acura bolted the federal recall brackets directly onto severely cracked rear control arms and rusted struts without disclosure. Furthermore, Paragon Acura forced a brand-new front control arm link onto a deeply pitted, scaling, and structurally compromised front steering knuckle to mask pre-sale defects, signing a false NYS highway safety certification. The vehicle was released to me with a bone-dry, empty engine cooling loop, creating an immediate fire hazard. Acura Corporate (Case #16437213) refuses to issue a corrective directive, willfully leaving a non-compliant vehicle on public roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749098July 8, 2026
FUEL/PROPULSION SYSTEM
The car had several warnings lights come on and immediately stalled out and stoped right in the middle of the road. The engine would turn over but would sputter like it was out of gas and would die after a few seconds. It stoped in the middle of a busy state highway in a curve. Luckily no one got hurt. I towed it to an auto service center. The 2020 Acura MDX suffered an in-tank fuel pump failure causing a low fuel pressure code (P0087). This model year is under a massive 2.6-million vehicle safety recall, but my specific VIN was omitted. It likely should be included before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749222July 8, 2026
ENGINE
2012 ACURA MDX burns extreme amounts of oil between oil changes. Typically a warning indicator comes on about 1,000 miles before oil change is due. I continue to refill oil between oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749224July 8, 2026
UNKNOWN OR OTHER
I bought a 2012 silver Acura MDX on March 3rd in 2022 from our local Acura dealership. Exterior paint was great, hardly any dings, scratches anywhere. I spent over $20,000 for this USED CAR and as of the past two years, the clear coat has worn out in various places on front hood, near the moon roof, near the rear side door windows, near the rack on top, near the back hatch window. It's absolutely embarrassing and I find it interesting/maddening that I have seen two others MDX's around town that have the same issues with paint. WHY IS THERE NOT A RECALL? MY 2011 HONDA ODYSSEY paint doesn't have this issue, why is Acura inferior to Honda? I always thought Acura was higher end. But clearly, they went cheap on paint and want their Acura MDX's to look like trash. WHAT IS A FIX FOR THIS? I CAN NOT AFFORD TO REPAINT CAR ON MY OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748788July 7, 2026
POWER TRAIN
Transfer case splines completely sheared off. No warning lights, nothing. Car is operating in in a 2 wheel drive configuration. Now need new Transmission, new transfer case, new differential. Can provide dealer videos detailing situation if requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748754July 7, 2026
ENGINE, ELECTRICAL SYSTEM
I was stopped at a red stop light waiting to turn left when my 2025 Acura MDX engine auto-stopped per the auto-stop feature. When the light turned green, I removed my foot from the brake and pressed the gas. The engine did not auto-start and displayed a message on the dash telling me to depress the brake and press the ignition button to continue driving. I did this several times, each time the dash would go black for a few seconds then come back up with the same message. Eventually, after getting the car to completely turn off, waiting 30 seconds, and restarting it, I was able to get the engine to start. While all of this was happening, I was passed unsafely by several angry drivers who were behind me, including one who tried to cut around me after I was able to get the car restarted, nearly clipping the front-right corner of my vehicle. I have an appointment with the dealer to have the issue investigated, but the appointment is not for another week. There was no indication of trouble prior to the first time this occurred. We have had this issue at least three times in the past week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748532July 6, 2026
POWER TRAIN
Driving my Acura MDX on the highway, I hear a noticeable engine whine as I accelerate, and it rises in pitch when I take my foot off the accelerator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748572July 6, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2022 Acura MDX. The contact stated while driving at various speeds exceeding 30 MPH, the vehicle failed to accelerate as intended upon depression of the accelerator pedal; however, the RPMs increased. The vehicle was taken to the local dealer, who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. No further information was available. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748123July 3, 2026
EXTERIOR LIGHTING
We are asking for your assistance and getting our reimbursement back from Acura/Honda automotive for a safety recall for our rear tail light which had moisture which was an NHTSA safety recall We purchased and had replaced the rear tail plate that had been recalled prior to the recall coming out. We have given them all this information and they still have not provided us with a refund for the safety recall on the tail light on our vehicle this has been going on for a couple years. The individuals at Honda automotive corporate are very disrespectful and as a handicap woman who uses this vehicle as a family vehicle it was a great essence to get the taillight part repaired and purchased because I almost got into a couple accidents because the tail lights were not working. We have submitted all our reimbursement paper to them as well as the receipts and proof of payments and they still have not refunded us we ask for your help in this matter as it is greatly appreciated because this was a safety recall and they know that, and they still have disregarded reimbursing us for the parts that we purchased prior to the recall, if you need anything else from us, we have submitted our reimbursement form our payment proof, as well as the proof that it was purchased and done at the Acura certified dealership. Our car is a certified vehicle that we purchased from Acura and we always get our work for service done at certified Acura dealerships. Any assistance in this matter would be greatly appreciated as this has been going on for a couple years and I tried to work with them, but they are very difficult in getting our money back every time they ask for something we send it and they say they need more. It is like back-and-forth. It has been an extremely stressful situation for something that is a safety issue and that was a defect by our automotive maker and we should not have to go through that as a consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748193July 3, 2026
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
I am reporting a severe safety defect regarding the sudden, unprovoked failure of the AcuraWatch driver-assist camera system (affecting LKAS, ADAS, and the Collision Mitigation Braking System), which directly and unexpectedly alters the vehicle’s powertrain and driving dynamics without driver input. While driving, the front windshield monocular camera module experienced an internal electronic failure, immediately lighting up multiple critical safety warning indicators on the dashboard and permanently disabling all forward collision prevention and lane-keep capabilities. I urge NHTSA to open a safety defect investigation into 2016–2019 Acura MDX models regarding camera system degradation and its hazardous, cascading impact on transmission shift timing and vehicle deceleration behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748232July 3, 2026
ENGINE
Started (first noticed)check engine light flashing turned radio down right of way and noticed engine knocking with no warning still 40% engine oil life left. Had test done P0303 misfire on cylinder 3 and rod bearing knock was told need an engine . Had all oil changes and maintenance done on time. ran my vin and unfortunately was told it is not covered under recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748203July 3, 2026
POWER TRAIN
My transfer case and transmission splines stripped out as I was leaving a parking lot on a rainy day... i heard a bang... went to dealer, they confirmed drive shift to rear wheels not turning. Today July 3rd 2026, my MDX-2022 With 92k miles is at the Acura dealer... I fortunately have an Acura Precision warranty.... which will cover my repair...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748188July 3, 2026
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
The blind spot monitor becomes inoperable when you leave the car in an open area with sun and warm weather on the car. If you take the car and place it in a garage or during nighttime the monitors will come back on. This problem was brought to the dealer, Gettel Acura, [XXX] in XXX. They replaced a Chip and told me it was fixed. It has not been fixed and the inoperable monitor makes it dangerous, especially on the interstate highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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