2021-2022 Audi Rearview Camera Blank Screen Recall
Volkswagen Group of America, Inc. is recalling certain 2021-2022 Audi vehicles, including the A6, RS Q8, S8, S5, and A8, due to a software issue. This can cause the rearview camera display to be blank or black when reversing, reducing driver visibility and increasing crash risk. Dealers will…
Gilt auch für
- Audi A8
- 2021
- Audi RS Q8
- 2021–2022
- Audi S5
- 2021
- Audi S8
- 2021
Why This Matters: Reduced Rear Visibility
A blank or black screen instead of the rearview camera image significantly reduces the driver's ability to see behind the vehicle. This directly impacts rear visibility, which is crucial for safe maneuvering, especially when backing up. Such a condition fails to comply with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility," and increases the risk of a crash.
What's Being Recalled
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. The specific issue is a software malfunction within the infotainment unit that prevents the rearview camera image from displaying correctly when the vehicle is placed in reverse gear.
How to Check if Your Vehicle is Affected
This recall, identified by NHTSA ID 22V742000 and manufacturer recall number 91DZ, impacts a broad range of 2021-2022 Audi models. Owners of a 2021 Audi A6, 2022 Audi RS Q8, 2021 Audi S8, 2021 Audi S5, or 2021 Audi A8 should check if their specific vehicle is included. You can verify if your vehicle is part of this recall by visiting the NHTSA website and entering your 17-digit Vehicle Identification Number (VIN).
Manufacturer's Remedy
Audi dealers will update the infotainment unit software to correct the issue, free of charge. Owner notification letters were sent out starting October 25, 2022. If you own an affected vehicle and have not received a notification, or if you have questions, you can contact Audi's customer service at 1-800-253-2834. This software update will restore proper rearview camera functionality.
Important Owner Information
Audi is notifying consumers about this safety recall. It is important to have this software update performed promptly to ensure your vehicle complies with safety standards and to mitigate the risk of a crash due to reduced rear visibility.
Source: NHTSA Recall ID: 22V742000
Frequently Asked Questions
- What is the problem with the rearview camera in affected Audi vehicles?
- A software issue can cause the rearview camera display to show a blank or black screen when the vehicle is placed in reverse gear. This reduces the driver's rear visibility and increases the risk of a crash, failing to comply with Federal Motor Vehicle Safety Standard number 111.
- Which Audi models are included in recall 22V742000?
- The recall (NHTSA ID: 22V742000) affects various 2021-2022 Audi models, including the 2021 Audi A6, RS Q8, S8, S5, A8, and many others from the 2021 and 2022 model years. You can check your specific VIN on the NHTSA website to confirm if your vehicle is affected.
- How will Audi fix the rearview camera issue?
- Audi dealers will perform a software update on the infotainment unit. This update will resolve the issue causing the blank or black screen for the rearview camera image, restoring proper functionality.
- Is there a cost for the recall repair?
- No, the software update to fix the rearview camera issue will be performed free of charge by authorized Audi dealers. This is a safety recall, and all associated costs are covered by the manufacturer.
- What should I do if my Audi's rearview camera shows a blank screen?
- If your Audi's rearview camera displays a blank or black screen when in reverse, contact your local Audi dealership to schedule the recall repair. The manufacturer recall number for this issue is 91DZ. Owner notification letters were mailed starting October 25, 2022.
What Audi A6 owners report
Counted from the records in our database across 33 model years.
- 1,665
- Owner complaints
- 55
- Recalls
- 5,316
- Service bulletins
- 64
- Crashes reported
- 71
- Fires reported
- 65
- Injuries reported
The 2021 model year
18 complaints, the 24th most of 33 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 11 recalls on file.
Back Over Prevention, the system this article covers, accounts for 6 of 1,665 complaints (0%).
Complaints by model year
| 1998 | 130 | |
|---|---|---|
| 1999 | 217 | |
| 2000 | 148 | |
| 2001 | 113 | |
| 2002 | 88 | |
| 2005 | 91 | |
| 2006 | 67 | |
| 2008 | 71 | |
| 2019 | 114 | |
| 2021 | 18 |
Most-reported systems
- Electrical System — 396
- Air Bags — 316
- Service Brakes — 161
- Fuel System — 150
- Engine — 130
Latest recalls for the 2021 model year
- 25V900000 — Back Over Prevention (Dec 2025)
- 25V201000 — Electrical System (Mar 2025)
- 23V601000 — Service Brakes, Hydraulic (Aug 2023)
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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