Untersuchung

2012 Audi A3 High-Pressure Fuel Pump Failure Investigation

NHTSA investigated high-pressure fuel pump (HPFP) failures in 2012 Audi A3 TDI and other models (EA11003). The investigation found misfueling with gasoline to be a primary cause, with low stall rates and no reported crashes or injuries.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2012 Audi A3
2012 Audi A3 — 2012 Audi A3 investigation
Editorial illustration generated for this article.
EA11003PE10-034High-Pressure Fuel Pump FailureHPFP failureAudi A3 HPFPTDI HPFP failuremisfueling with gasolinemisfuel protection devicesglow plug warning lampchime
Audi A3
2010–2011
Audi Q7
2009–2012

NHTSA's Findings So Far

The National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) initiated investigation EA11003 on February 7, 2011. This inquiry focused on numerous complaints regarding high-pressure fuel pump (HPFP) failures in various TDI vehicles, including the 2012 Audi A3. Volkswagen, the manufacturer, asserted that the HPFP units were designed and tested for the U.S. market and believed that misfueling with gasoline was the main reason for these drivetrain failures.

ODI's analysis indicated that most HPFP drivetrain failures did not lead to engine stall while driving. When stalling did occur, it was typically preceded by several warning symptoms. These included the "glow plug warning lamp" illuminating, an audible "chime," the vehicle entering "limp mode," and other "driveability symptoms." The failure data showed relatively low stalling rates, less than one percent at three years in service, for the pump designs used in the affected vehicles. Importantly, there were no reports of crashes, injuries, or fatalities linked to the alleged defect.

Scope of the Investigation

The EA11003 investigation initially covered model year (MY) 2009 through 2010 Volkswagen Jetta and Golf, and Audi A3 TDI vehicles. It later expanded to include MY 2009 through 2012 Volkswagen Jetta, Golf, and Touareg, as well as Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen noted that only the Q7 models were initially built with misfuel protection devices.

In May 2013, Volkswagen launched a service campaign to install misfuel protection devices in all MY 2009 through 2012 Jetta, Golf, and A3 vehicles. Starting with MY 2013, all subject models incorporated these misfuel protection devices from the factory. This action aimed to prevent future HPFP failures caused by misfueling.

What It Could Mean for Owners

For owners of a 2012 Audi A3 TDI, this investigation highlights the importance of using the correct fuel type. While the investigation is closed, the findings suggest that misfueling with gasoline is a significant factor in HPFP failures. If you own one of the affected vehicles and experience symptoms like the "glow plug warning lamp," "chime," "limp mode," or other "driveability symptoms," it's advisable to have your vehicle inspected.

Volkswagen's service campaign to install misfuel protection devices for MY 2009-2012 Jetta, Golf, and A3 models indicates a proactive step to mitigate this issue. If your vehicle falls within this range and has not had the device installed, you may want to inquire with a dealership. The 2012 Audi A3 investigation underscores the need for vigilance regarding fuel type.

Important Warnings

NHTSA's closure of this investigation does not definitively mean that a safety-related defect does not exist. The agency explicitly states that it will continue to monitor complaints and other information related to the alleged defect in the subject vehicles. Further action may be taken in the future if new information warrants it. Owners should remain aware of potential issues and report any concerns to NHTSA.


Source: NHTSA Action Number EA11003

What Audi A3 owners report

Counted from the records in our database across 22 model years.

905
Owner complaints
31
Recalls
2,982
Service bulletins
22
Crashes reported
7
Fires reported
13
Injuries reported

The 2012 model year

43 complaints, the 9th most of 22 model years on file. Owners reported 1 crash, 2 fires and 0 injuries for this year, which also has 4 recalls on file.

Complaints by model year

Model years with the most complaints for the Audi A3
2006123
200752
200948
201050
201143
201243
2015180
2016121
201771
201845

Most-reported systems

  1. Air Bags — 418
  2. Power Train — 137
  3. Electrical System — 105
  4. Fuel/Propulsion System — 92
  5. Engine — 79

Latest recalls for the 2012 model year

  • 19V862000 — Air Bags (Dec 2019)
  • 18V082000 — Air Bags (Jan 2018)
  • 16V079000 — Air Bags (Feb 2016)
All 2012 recalls →

Recent owner reports

The tail light bulbs melts plastic and can cause fire. My light indicator came on. When I checked the bulb, the internal structure was melted. I ordered exact model from a junk yard.

2012 Audi A3 owner, Jun 2022

air bag came on in dash. even though the air bag was recalled and fixed by dealer

2012 Audi A3 owner, Jan 2022
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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