Service-Bulletin

2022-2024 Toyota Second Key Delivery Program Update

Toyota has launched the Second Key Delivery Program to provide a missing Smart Key for certain 2022-2024 vehicles. This program addresses models initially produced with only one key, rolling out in phases with specific eligibility criteria.

Byeditor david chen2023 Toyota Camry
2023 TOYOTA Camry — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11005094
Toyota Second Key Delivery ProgramNHTSA 11005094Smart KeyToyota missing key2022 Toyota missing key2023 Toyota missing key2024 Toyota missing keyType #2 (15CY)Type #3/#4 (19CY)Remedy Available
Toyota 4Runner
2023
Toyota bZ4X
2023–2024
Toyota C-HR
2022
Toyota Crown
2023–2024
Toyota Grand Highlander
2024
Toyota Highlander
2022–2023
▸ 4 weitere anzeigen
Toyota Mirai
2022–2023
Toyota Prius
2022–2024
Toyota RAV4
2022–2023
Toyota Tundra
2022–2024

Understanding the Second Key Delivery Program

This program addresses an issue where certain 2022-2024 Toyota vehicles were manufactured with only one Smart Key, instead of the usual two. The "Toyota Second Key Delivery Program" aims to supply affected owners with their missing second key. This initiative is being rolled out in phases, with specific timing and vehicle eligibility criteria.

Program Phases and Timing

The "Toyota Second Key Delivery Program" is structured into multiple phases, each with an estimated number of vehicles and an announcement timing. As of the update on June 13, 2024, Phases 1 through 6 have their "Remedy Available". Phases 7 and 8 are scheduled for August 2024 and October 2024, respectively, with the number of vehicles still to be determined (TBD). It's important to note that "Timing subject to change" for future phases.

Phase Announcement Timing # of Vehicles
Phase 1 Remedy Available ~52,000
Phase 2 Remedy Available ~150,000
Phase 3 Remedy Available ~60,000
Phase 4 Remedy Available ~105,000
Phase 5 Remedy Available ~142,000
Phase 6 Remedy Available ~113,000
Phase 7 August 2024 TBD
Phase 8 October 2024 TBD

Vehicle Eligibility and Production Details

Dealers can identify eligible vehicles by checking their production date and matching it against the chart provided by Toyota. This chart details specific models, their production locations, key types (Type #2 (15CY) or Type #3/#4 (19CY)), and the start and end dates for production with only one Smart Key. The approximate vehicle volume for each production batch is also listed.

Model Production Location Key Type Production Start w/ 1 Smart Key Production End w/ 1 Smart Key Approximate Vehicle Volume
22MY-23MY Mirai Japan Type #2 (15CY) 11/8/2022 1/16/2023 800
23MY RAV4/RAV4 HV Japan Type #2 (15CY) 10/31/2022 1/9/2023 13,000
22MY Prius Japan Type #2 (15CY) 10/31/2022 12/1/2022 4,300
22MY Prius Prime Japan Type #2 (15CY) 10/31/2022 11/24/2022 2,400
23MY 4Runner Japan Type #2 (15CY) 11/7/2022 1/10/2023 17,000
22MY C-HR Japan Type #2 (15CY) 11/5/2022 12/28/2022 300
23MY-24MY RAV4 Prime Japan Type #3/#4 (19CY) 11/4/2022 Ongoing TBD
23MY-24MY bZ4X Japan Type #3/#4 (19CY) 11/9/2022 Ongoing TBD
23MY-24MY Venza Japan Type #3/#4 (19CY) 10/31/2022 Ongoing TBD
23MY-24MY Prius NA Type #3/#4 (19CY) 12/22/2022 Ongoing TBD
23MY-24MY Prius Prime NA Type #3/#4 (19CY) 3/15/2023 Ongoing TBD
23MY-24MY Crown NA Type #3/#4 (19CY) 1/12/2023 Ongoing TBD
23MY Camry NA Type #2 (15CY) 10/6/2022 1/3/2023 30,200
22MY-23MY RAV4/RAV4 HV NA Type #2 (15CY) 10/6/2022 1/3/2023 51,100
22MY-23MY Highlander/Highlander HV NA Type #2 (15CY) 10/7/2022 1/3/2023 40,600
22MY-24MY Sienna HV NA Type #3/#4 (19CY) 10/17/2022 Ongoing TBD
22MY-24MY Tundra/Tundra HV NA Type #3/#4 (19CY) 10/12/2022 Ongoing TBD
23MY-24MY Sequoia HV NA Type #3/#4 (19CY) 10/13/2022 Ongoing TBD
24MY Grand Highlander NA Type #3/#4 (19CY) 6/13/2023 Ongoing TBD

How to Determine Your Vehicle's Eligibility

To check if your 2022-2024 Toyota vehicle is part of the "Toyota Second Key Delivery Program," you need to confirm its production date. This date can be compared against the "Production Start w/ 1 Smart Key" and "Production End w/ 1 Smart Key" columns in the table above. Once confirmed, locate the model and production month in the color-coded grid (as shown in the original document). The color of the corresponding box indicates which phase your vehicle belongs to, which can then be cross-referenced with the "Program Phases and Timing" table. For example, a 4Runner produced in December 2022, with a dark green box, would be part of Phase 1.

Important Considerations for Owners

Owners should be aware that "VINs are NOT searchable in TNS for applicability." This means you cannot simply use your Vehicle Identification Number (VIN) to check eligibility through typical online tools. Instead, you must rely on the production date and the phase information provided by Toyota. The program's timing for future phases is explicitly stated as "Timing subject to change," so updates should be monitored for the "Toyota Second Key Delivery Program."


Source: NHTSA ID: 11005094

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Frequently Asked Questions

What is the purpose of the Toyota Second Key Delivery Program?
The program aims to provide a second Smart Key to owners of specific 2022-2024 Toyota models that were initially manufactured with only one Smart Key.
How can I find out if my Toyota vehicle is eligible for a second Smart Key?
You need to check your vehicle's production date and compare it against the eligibility charts provided by Toyota, which detail models and production periods affected by the "Toyota Second Key Delivery Program."
Why can't I use my VIN to check eligibility for the Second Key Delivery Program?
Toyota explicitly states that "VINs are NOT searchable in TNS for applicability" for this program, meaning eligibility must be determined by production date and model information.
What are the different phases of the "Toyota Second Key Delivery Program"?
The program is rolling out in several phases, with Phases 1 through 6 currently having the "Remedy Available." Phases 7 and 8 are anticipated for August and October 2024, respectively, though "Timing subject to change."

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