Service-Bulletin

2024-2026 Jeep Wrangler/Gladiator Microphone Audio Part Return

This manufacturer communication, NHTSA ID 11026588, instructs Jeep dealerships to return stock of microphone audio part number 7GW03TX7AC for 2024-2026 Jeep Wrangler and Gladiator vehicles, with a replacement part 7GW03TX7AD available.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2026 Jeep Wrangler
2026 Jeep Wrangler — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11026588
7GW03TX7AC7GW03TX7ADReturn Code 0211026588Jeep Wrangler microphone audioJeep Gladiator microphone audioJeep microphone audio part return2024 Jeep Wrangler2025 Jeep Wrangler2026 Jeep Wrangler
Jeep Gladiator
2024–2026
Jeep Wrangler
2024–2025

Jeep has issued a manufacturer communication, identified as NHTSA ID 11026588, regarding microphone audio components for certain 2024-2026 Jeep Wrangler and Gladiator vehicles. This communication, titled "MICROPHONE - AUDIO," provides instructions to dealerships concerning the management and return of specific microphone audio parts. The directive aims to ensure that dealerships are equipped with the most current and correct components for these models.

Affected Microphone Audio Parts

The communication specifically targets part number 7GW03TX7AC, which is identified as a microphone audio component that dealerships may have in their inventory or in transit. Dealers are instructed to return all stock of this particular part. This action is typically taken when a manufacturer introduces a revised component to address potential quality concerns or improve performance.

A replacement part, identified as 7GW03TX7AD, is explicitly stated as being available for ordering. This indicates that the original part 7GW03TX7AC is being superseded by the new 7GW03TX7AD, suggesting an update or revision to the microphone audio component. Owners of a 2026 Jeep Wrangler microphone audio system might eventually benefit from this updated part if they experience issues.

Dealer Instructions for Part Returns

Dealerships that have been identified as possessing stock of the 7GW03TX7AC microphone audio part are required to return these components. The communication specifies that all parts must be returned to the facing depot using "Return Code 02." This return process has a deadline, with all parts needing to be sent back before December 26, 2025.

Furthermore, dealers are advised to return any open orders currently in process for the old part number. For any direct questions regarding these returns, dealerships are instructed to contact [email protected]. These detailed instructions ensure a smooth transition to the updated part across the dealership network.

What This Means for Owners

While this communication is primarily for dealerships, it has implications for owners of 2024-2026 Jeep Wrangler and Gladiator vehicles. The instruction to return a specific microphone audio part (7GW03TX7AC) and the availability of a replacement part (7GW03TX7AD) suggests that there might have been an issue or a planned improvement related to the original microphone audio component. If you own a 2026 Jeep Wrangler microphone audio system and experience any problems with your vehicle's microphone or audio functionality, it's possible that the updated part could offer a solution. Although the communication does not detail specific symptoms, the proactive replacement of a part often indicates a manufacturer's commitment to vehicle quality and performance. Owners should be aware that their vehicle's microphone audio system may benefit from this updated component if service is ever required.


Source: National Highway Traffic Safety Administration (NHTSA) Manufacturer Communication 11026588

Frequently Asked Questions

What is the main purpose of NHTSA Communication 11026588?
This communication, identified as NHTSA ID 11026588, instructs Jeep dealerships to return specific microphone audio part number 7GW03TX7AC for 2024-2026 Jeep Wrangler and Gladiator models, indicating a revised part is available.
Which microphone audio part numbers are involved in this communication?
Dealers are instructed to return part number 7GW03TX7AC, and a replacement part, 7GW03TX7AD, is available for ordering.
What should dealerships do with the old microphone audio parts?
Dealerships must return all stock of part number 7GW03TX7AC to their facing depot using Return Code 02 before December 26, 2025, and also return any open orders for this part.
What does this mean for owners of a 2024-2026 Jeep Wrangler or Gladiator?
This communication suggests a potential update or improvement to the microphone audio component. If you experience issues with your 2026 Jeep Wrangler microphone audio system, the revised part 7GW03TX7AD may be used during service.

What Jeep Wrangler owners report

Counted from the records in our database across 41 model years.

18,838
Owner complaints
104
Recalls
2,758
Service bulletins
572
Crashes reported
552
Fires reported
435
Injuries reported

The 2026 model year

12 complaints, the 39th most of 41 model years on file. Owners reported 1 crash, 0 fires and 0 injuries for this year, which also has 3 recalls on file.

Electrical System, the system this article covers, accounts for 3,613 of 18,838 complaints (19%), including 3 for 2026.

Complaints by model year

Model years with the most complaints for the Jeep Wrangler
2006730
20071,750
20081,904
2010686
2012836
20181,827
2019747
2021963
2024970
202612

Most-reported systems

  1. Steering — 3,929
  2. Electrical System — 3,613
  3. Power Train — 2,470
  4. Engine — 2,406
  5. Fuel System — 2,015

Latest recalls for the 2026 model year

  • 26V531000 — Back Over Prevention (Aug 2026)
  • 26V456000 — Wheels (Jul 2026)
  • 26V224000 — Child Seat (Apr 2026)
All 2026 recalls →

Recent owner reports about electrical system

1. Deceptive Failure of Equipment: The "We Owe" document is a binding contract proving the dealer was required to deliver a functional towing infrastructure.

2026 Jeep Wrangler owner, Oct 2026

Driving safety concern. Important My new vehicle (Jeep Wrangler Rubicon X) 2026 abruptly shut down as I was driving and veering the steering wheel to the left.

2026 Jeep Wrangler owner, Mar 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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