2021-2023 Jeep Wrangler & Gladiator Hinge Door Parts Update

Purpose of This Internal Communication

Stellantis, the parent company of Jeep, has issued an internal communication, identified by Request ID 103262, to its dealer network. This directive focuses on the management of hinge door parts inventory for specific Jeep models. The primary goal of this communication is to ensure that dealers are stocking and installing the most current version of these components. This is an internal inventory update, not a recall for a specific defect, and was not flagged for reporting to a regulatory agency.

Vehicles Concerned

This internal communication pertains to 2021, 2022, and 2023 model year Jeep Wrangler and Jeep Gladiator vehicles. While the document itself is an internal dealer message, it impacts the parts inventory for these specific models, ensuring that any service or new vehicle delivery includes the most up-to-date hinge door components.

Parts Inventory Management

Dealers were specifically instructed to return certain hinge door part numbers from their existing inventory. The parts designated for return include:

• 68297680AE
• 68297681AE
• 68302124AE
• 68302125AE

The communication specified that these parts should be returned to the dealer's facing depot using "Return Code 02" before February 26, 2025. Dealers were also advised to return any open orders in process for these specific hinge door parts to prevent the installation of older inventory. This process is crucial for maintaining the quality and consistency of Jeep Wrangler hinge door parts.

Availability of Updated Parts

To replace the returned inventory, updated hinge door parts are available for ordering. The new part numbers are:

• 68297680AF
• 68297681AF
• 68302124AF
• 68302125AF

These updated parts ensure that 2021-2023 Jeep Wrangler and Gladiator vehicles receive the most current components for their hinge door assemblies.

Important Information for Dealers

The communication also included general guidelines for dealers regarding internal communications. These notes ensure smooth information flow and proper handling of attachments:

• Pictures uploaded must have unique file names to avoid errors during the upload process.
• If an error message is received when uploading a picture, it indicates the file name has already been chosen, and dealers should change the file name and try again.
• The total size of communications, including images and all attachments, cannot exceed 12MB.

Key Dates for This Communication

This internal communication commenced on February 5, 2025, at 7:00 AM EST and is scheduled to conclude on February 26, 2025, at 11:55 PM EST. The deadline for returning the specified hinge door parts is also February 26, 2025.

Impact on Owners

While this is an internal dealer communication and not a consumer recall, it has implications for owners of 2021-2023 Jeep Wrangler and Gladiator models. This process ensures that new vehicles delivered, or those undergoing service that requires hinge door parts, will receive the latest available components. This update for the Jeep Wrangler hinge door parts aims to maintain quality and consistency across the fleet.

If you have concerns about the hinge door parts on your specific vehicle, or if you believe your vehicle may require service related to these components, it is recommended to contact your authorized Jeep dealership. They can provide information regarding the parts installed on your vehicle and address any questions you may have about the Jeep Wrangler hinge door parts.

Dealer Contact Information

Dealers with questions regarding these returns were directed to email [email protected] for assistance.

Source: Stellantis internal communication Request ID 103262.