Service-Bulletin

2022-2025 Jeep Compass Part Number Ordering Update

A manufacturer communication (NHTSA ID: 11023328) provides updated guidelines for ordering replacement parts for 2022-2025 Jeep Compass vehicles. This TSB clarifies the use of 'Z' part numbers for exchange orders (warranty, Mopar, customer pay) and '68' part numbers for new, unsold units.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 Jeep Compass
2024 Jeep Compass — 2024 Jeep Compass manufacturer_communication
Editorial illustration generated for this article.
11023328manufacturer communicationTSB'Z' part number'68' part numberJeep Compass part ordering2022 Jeep Compass2023 Jeep Compass2024 Jeep Compass2025 Jeep Compass
Jeep Compass
2022, 2023, 2025

Purpose of this Communication

This manufacturer communication, identified as NHTSA ID 11023328, outlines revised guidelines for ordering specific part numbers for 2022-2025 Jeep Compass vehicles. The primary goal is to ensure the correct parts are ordered depending on whether the vehicle is new and unsold or requires an exchange part under various circumstances. This update is crucial for dealership parts departments and service centers.

Part Number Ordering Guidelines

The communication specifies distinct procedures for ordering "Z" part numbers and "68" part numbers. For all exchange orders, including those covered by warranty, Mopar programs, customer pay, and service contracts, it is essential to verify the availability of and order a "Z" part number. This ensures that replacement parts are correctly supplied for vehicles already in service.

Conversely, "68" part numbers are to be ordered exclusively for new, unsold units. This distinction helps manage inventory and ensures that new vehicles are equipped with the appropriate original parts. This clarification helps streamline the parts ordering process for the 2024 Jeep Compass and other affected model years.

What This Means for Owners

While this manufacturer communication primarily targets dealerships and service centers, it indirectly benefits owners of the 2022-2025 Jeep Compass. By ensuring the correct parts are ordered for repairs and exchanges, it helps facilitate more efficient and accurate service. If your 2024 Jeep Compass requires a replacement part, your service center will follow these guidelines to procure the appropriate component. This helps prevent delays and ensures compatibility with your vehicle's systems, particularly concerning the electrical system components.

Source: NHTSA ID 11023328

Frequently Asked Questions

What is NHTSA ID 11023328 about?
NHTSA ID 11023328 is a manufacturer communication (TSB) from Jeep that provides updated instructions for ordering specific part numbers ("Z" and "68") for 2022-2025 Jeep Compass vehicles.
Which Jeep Compass models are affected by this communication?
This communication applies to 2022, 2023, 2024, and 2025 Jeep Compass models.
What are "Z" part numbers used for according to this communication?
"Z" part numbers are specified for all exchange orders, including those under warranty, Mopar programs, customer pay, and service contracts for the Jeep Compass.
What are "68" part numbers used for?
"68" part numbers are designated for ordering parts for new, unsold Jeep Compass units only.
Does this communication affect my 2024 Jeep Compass directly?
This communication primarily guides dealerships on part ordering. However, it ensures that if your 2024 Jeep Compass requires a replacement part, the correct component will be ordered, leading to more efficient service.

What Jeep Compass owners report

Counted from the records in our database across 20 model years.

4,014
Owner complaints
29
Recalls
1,555
Service bulletins
157
Crashes reported
54
Fires reported
118
Injuries reported

The 2024 model year

55 complaints, the 17th most of 20 model years on file. Owners reported 6 crashes, 1 fire and 3 injuries for this year.

Electrical System, the system this article covers, accounts for 1,105 of 4,014 complaints (28%), including 19 for 2024.

Complaints by model year

Model years with the most complaints for the Jeep Compass
2007435
2011188
2012184
2014308
2016293
2017229
2018948
2019331
2022226
202455

Most-reported systems

  1. Engine — 1,268
  2. Electrical System — 1,105
  3. Power Train — 552
  4. Suspension — 363
  5. Fuel/Propulsion System — 315

Recent owner reports about electrical system

Jeep compass is notorious for electrical issues. Randomly jolts because of the turbo. Randomly pops up electrical issues when there are no electrical issues.

2024 Jeep Compass owner, Oct 2026

The vehicle caught on fire while sitting in a parking lot. This vehicle had just over 13,000 miles, serviced by jeep dealer, and health reports did not surface any problems. The fire impacted other vehicles around it.

2024 Jeep Compass owner, Jun 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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