2022-2025 Jeep Compass Front End Noise TSB

Important Market Information

Owners should be aware that this Technical Service Bulletin (TSB) 19-002-26 is specifically issued for the South America market. Vehicles in other markets, such as North America, are not covered by this particular bulletin, as noted by Stellantis and NHTSA.

Symptoms

Owners of affected 2022-2025 Jeep Compass vehicles may notice a specific symptom indicating a potential issue with the steering system. The primary complaint is a "front end noise when turning the steering wheel." This noise typically occurs during steering maneuvers.

Cause

The root cause identified for the "front end noise when turning the steering wheel" is a general "tie rod issue." This indicates a problem with the tie rod ends, which are critical components of the steering system connecting the steering rack to the steering knuckle.

Diagnosis

To diagnose the Jeep Compass front end noise, technicians follow a specific procedure outlined in TSB 19-002-26:

1. Initial Noise Check: The technician first verifies if noise is present in the steering tie rod end(s). If no noise is detected, the TSB does not apply.
2. Vehicle Lift and Torque Check: The vehicle is placed on a lift, and the tie rod end nut torque is checked. If the nuts are not correctly torqued, they are tightened to specification (referencing detailed service procedures under 4110B22 - Steering linkage). If only a loose nut is found and tightened, the TSB does not apply.
3. Heat Application: If noise persists and torque is correct, the tie rod ends are heated using a heat gun. The temperature at the bottom of the tie rod end should reach between 131°F (55°C) and 158°F (70°C). This step helps in identifying the source of the noise.
4. Secondary Noise Checks: After heating, the wheels are moved side-to-side while the vehicle is on the lift to check for noise. The vehicle is then lowered, and with the engine running, the steering wheel is turned side-to-side to check for any remaining front end noise.

If noise is still present after these diagnostic steps, the repair procedure is initiated.

Repair Procedure Summary

If the diagnosis confirms the tie rod issue, the repair involves replacing the defective tie rod end(s). The general steps are:

1. Tie Rod End Replacement: The faulty tie rod end(s) are replaced. This can involve replacing one side (Labor Operation 19-63-01-96) or both sides (Labor Operation 19-63-01-97), depending on the diagnosis. Detailed service procedures for steering linkage replacement (4110B22) are referenced for technicians.
2. Wheel Alignment: Following the replacement of the tie rod end(s), a wheel alignment must be performed to ensure proper steering geometry and vehicle handling. This is done according to the