2024-2025 Honda CR-V / Civic A/C Compressor Seizure
American Honda Motor Co., Inc. (AHM) is actively gathering information on 2024-2025 Honda Civic and CR-V vehicles experiencing A/C compressor seizure, leading to warm air from the A/C system. This initiative, identified by NHTSA ID 11017029, seeks to understand the root cause before any repairs…
Gilt auch für
- Honda Civic
- 2024–2025
- Honda CR-V
- 2025
American Honda Motor Co., Inc. (AHM) has issued a
Frequently Asked Questions
- What is the issue affecting 2024-2025 Honda Civic and CR-V models?
- Honda is investigating instances of A/C compressor seizure in certain 2024-2025 Civic and 2025 CR-V vehicles equipped with a 1.5L Turbo engine. This condition typically results in the A/C system blowing warm air.
- What are the symptoms of the A/C compressor seizure?
- Owners may experience the A/C blowing warm air, indicating a malfunction in the cooling system. Another possible symptom is a "windshield that is slow to defrost," which can be related to HVAC system performance.
- What is DTC 38810?
- DTC 38810 is a diagnostic trouble code specifically associated with an A/C system that is inoperative due to a seized compressor. This code helps technicians identify the precise nature of the A/C system failure.
- What should I do if my Honda CR-V A/C compressor seizure occurs?
- If your 2024-2025 Honda CR-V or Civic experiences symptoms like warm A/C air or a seized A/C compressor, you should contact your authorized Honda dealership. Honda is currently collecting information on these vehicles before any repair attempts are made.
- Is Honda offering a repair for this issue?
- Currently, Honda is in an information-gathering phase to understand the cause of the A/C compressor seizure. Dealers are instructed *not* to perform any repairs until they have contacted Honda's Technical Information & Support (TIS) team and received further instructions. This is a critical step to ensure proper data collection.
What Honda CR-V owners report
Counted from the records in our database across 30 model years.
- 16,579
- Owner complaints
- 75
- Recalls
- 1,403
- Service bulletins
- 854
- Crashes reported
- 183
- Fires reported
- 689
- Injuries reported
The 2024 model year
482 complaints, the 12th most of 30 model years on file. Owners reported 31 crashes, 1 fire and 18 injuries for this year, which also has 5 recalls on file.
Visibility/Wiper, the system this article covers, accounts for 405 of 16,579 complaints (2%), including 56 for 2024.
Complaints by model year
| 2007 | 887 | |
|---|---|---|
| 2008 | 963 | |
| 2011 | 554 | |
| 2014 | 587 | |
| 2015 | 673 | |
| 2017 | 1,779 | |
| 2018 | 2,163 | |
| 2019 | 1,107 | |
| 2023 | 633 | |
| 2024 | 482 |
Most-reported systems
- Electrical System — 2,593
- Air Bags — 2,404
- Engine — 2,379
- Steering — 1,901
- Forward Collision Avoidance — 1,423
Latest recalls for the 2024 model year
- 26V663000 — Tires (Oct 2026)
- 26V366000 — Tires (Jun 2026)
- 24V763000 — Fuel System, Gasoline (Oct 2024)
Recent owner reports about visibility/wiper
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering), and the vehicle was taken to the dealer, where the recall repair was completed; however, the failure occurred while driving.
Read owner complaints →What component or system failed or malfunctioned, and is it available for inspection upon request? Wiper system malfunctions by allowing driver side wiper to intermittently reach varied end positions, sometimes striking the A-pillar.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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