2022-2026 Honda Civic Rear Shelf Vibration Investigation

Background to the Investigation

American Honda Motor Co., Inc. (AHM) has initiated an investigation into reports of a Honda Civic rear shelf vibration in certain 2022-2026 Civic Touring, Sport Touring, and Si vehicles. This effort, officially titled "Request for Visit: 2022-2026 Civic Rear Shelf Vibration", seeks to gather more information and collect specific parts from affected vehicles. The goal is to better understand the underlying cause of this condition before attempting any repairs.

Symptoms Owners May Experience

Owners of affected 2022-2026 Honda Civic models may notice a distinct Honda Civic rear shelf vibration originating from the rear shelf assembly. This vibration is often reported to occur while playing music. Additionally, a rattle may be heard around the child seat anchor tether strap cover area on the rear shelf.

Qualifying Conditions for Participation

AHM is interested in collecting data and parts from vehicles that meet specific criteria. Dealerships are instructed to identify vehicles that qualify based on the following conditions:

• The vehicle must be a 2022-2026 Honda Civic with Touring, Sport Touring, or Si trim levels.
• The dealership must be able to consistently duplicate the vibration or rattle from the rear shelf.
• A video must be captured demonstrating the issue. This video should include sound settings from the audio screen, a verbal statement of these settings, and a clear visual of the vibration or rattle from the rear shelf area.
• The vehicle must not have any modifications to its audio system.
• The vehicle must not have been involved in a collision.
• There should be no prior repairs or disassembling of the rear shelf area or subwoofer.

Important Warnings for Owners and Technicians

It is crucial to note that AHM specifically states: "No repairs or disassembling of rear shelf area or subwoofer." This means that owners should not attempt to fix the issue themselves, and dealerships are not to perform any repairs or disassembly of the rear shelf or subwoofer area on qualifying vehicles prior to AHM's instruction. The purpose of this initiative is data collection to understand the problem, not immediate repair.

How to Participate in the Investigation

If your 2022-2026 Honda Civic meets the qualifying conditions for the Honda Civic rear shelf vibration, dealerships are requested to contact Technical Information & Support (TIS). This can be done via email at [email protected] or by calling 800-880-1072 (Monday-Friday, 7am-5pm PST). TIS will then provide further instructions and request specific vehicle information, including:

• Model Year (e.g., 2026)
• Model Name (e.g., Civic)
• Issue (e.g., Rear Shelf Vibration)
• VIN
• Dealer Name & Number
• Dealer City & State
• Your Name
• Best Phone Number to be reached
• Current Mileage
• Confirmation that the vehicle meets all qualifiers and an attached video of the issue.
• DPTS#

As an incentive, AHM will provide a VISA gift card to technicians who successfully identify and report a qualifying vehicle that is accepted for parts and information collection.

What Owners Should Know

If you own a 2022-2026 Honda Civic Touring, Sport Touring, or Si and are experiencing a Honda Civic rear shelf vibration or rattle, your vehicle might be eligible for this investigation. Since AHM is seeking to collect parts and data, contacting your dealership to report the issue is the recommended first step. Ensure your vehicle meets the listed qualifiers, especially regarding no prior repairs or modifications to the rear shelf or audio system. This initiative, identified by NHTSA ID 11027805, is an important step towards understanding and potentially resolving this concern.

NHTSA ID: 11027805