Volvo XC70 Complaints (2007)

25 consumer complaints on file.

#11750222July 14, 2026
AIR BAGS, ELECTRICAL SYSTEM
Description of Safety Problem:This complaint is a formal report of an open safety recall remedy failure under NHTSA Campaign 21V800 (Volvo Recall R10136). On 7/8/2026, an authorized manufacturer dealership (Volvo Cars Palo Alto) replaced the driver's airbag module on my 2007 Volvo XC70. Prior to this mandatory safety service, the vehicle's Supplemental Restraint System (SRS) network functioned flawlessly with no dashboard warning lights. Shortly after picking up the vehicle, the "SRS Service Urgent" hard fault was active. Dealership diagnostics confirmed that Controller Area Network (CAN) bus codes SRS-00E5 and SRS-00E7 are present, noting that the Upper Electrical Module (UEM) mirror has proper power and ground but is actively "interrupting the CAN signal." This technical diagnosis confirms a severe internal semiconductor short circuit within the mirror's data transceiver chip, likely induced by a voltage surge during the recall's battery handling or live-component swapping process. Because the driver's airbag and the UEM mirror communicate directly over the same high-speed CAN bus data highway, a technician's failure to electrically isolate the system could send an electrical surge that fried the peripheral mirror network link. The manufacturer is currently refusing to cover the damage, demanding over $2,000 for repairs, and forcing me to operate a vehicle with limited functioning airbags as a direct consequence of a federal safety recall.Crash/Injury/Fire: No.Speed at failure: 0 mph (occurred during dealership service).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486006September 23, 2022
AIR BAGS
The driver airbag has been under recall per letter dated 12/14/21, NHTSA RECALL #21V-800 We scheduled initial repair with dealer upon receipt of notice last December, however, this has not been accomplished and as of 9/23/22 as we are continually told the part needed remains on backorder. We had contacted Volvo directly on 3/31/22 and they stated the dealer would have to order the part. The "incident" or complaint filed here is due to the inability of being able to have this recalled part replaced in over 9 months and belief that manufacturer is delaying required replacement part due to the age of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471592June 29, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEAT BELTS
Transmission issues, shifting, stop bump. Headlight issues wiring and hid ballast. Engine Evap work done. Back drivers side seat belt locking mechanism faulty. Knocking clinging under carriage in suspension areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461268April 19, 2022
AIR BAGS
The contact owns a 2007 Volvo XC70. The contact received notification of NHTSA Campaign Number: 21V800000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458709March 28, 2022
AIR BAGS
2007 VOLVO XC-70. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-800. THE CONSUMER STATED THERE WERE NO VOLVO DEALERSHIPS WITHIN A REASONABLE DISTANCE TO PERFORM THE REPAIR. THE CONSUMER REQUESTED TO HAVE THE NECESSARY PARTS SENT TO A LOCAL AUTOMOTIVE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377783December 3, 2020
SEAT BELTS
FRONT SEATBELT STUCK IN THE RETRACTED POSITION AND THEREFORE THE SEATBELT CANNOT BE USED. THE VEHICLE WAS PARKED WHEN THE DEFECT WAS DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173301January 31, 2019
FUEL/PROPULSION SYSTEM
STARTED MY CAR IN THE MORNING AND IT SOUNDED NORMAL (IT HAD DRIVEN PERFECTLY NORMAL THE DAY BEFORE). WHEN I TRIED TO BACK OUT OF THE DRIVEWAY, IT HAD NO POWER IN REVERSE AND BARELY CREPT ONTO THE ROAD. WHEN I PUT IT INTO DRIVE, IT HAD NO POWER EITHER-ONLY CRAWLED VERY SLOWLY. WHEN I PUT IT INTO MANUAL DRIVE, IT WENT NORMALLY. BACK INTO AUTOMATIC AND IT WAS CREEPING AGAIN. HAVEN'T TAKEN IT TO A GARAGE YET BECAUSE I DON'T TRUST IT ON THE ROAD NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120709August 17, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2007 VOLVO XC70. WHILE SITTING IN THE IDLE VEHICLE, THE CONTACT STATED THAT THE VEHICLE FELT LOW. UPON DRIVING A HALF MILE DOWN THE ROAD, THE BODY OF THE VEHICLE COLLAPSED ON TOP OF THE WHEELS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR COIL SPRING FAILED AND ALL THE COIL SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 118,945.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024233September 19, 2017
BACK OVER PREVENTION: CAMERA SYSTEM, STRUCTURE:BODY:BUMPERS, SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED THAT THE ALL WHEEL DRIVE FAILED TO FUNCTION. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH DURING INCLEMENT WEATHER. IN ADDITION, WHILE IN A DITCH, THE VEHICLE WAS DIFFICULT TO EXIT AND WAS DAMAGED WHILE ATTEMPTING TO GET THE VEHICLE OUT. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER LOCATED IN SANTA FE, NEW MEXICO WHERE THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 11/06/17*LJ *JS CONSUMER STATED WEIGHT SENSOR IN SEAT TURNS ON AIR BAG LIGHT THAT FLARES OUR OF ELCTRONIC REAR VIEW MIRROR THAT DIDN'T WORK EITHER. UPDATED 7/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984994May 11, 2017
VEHICLE SPEED CONTROL
SERIOUS ENGINE SPEED SURGING. JUMPS TO OVER 8000 RPM. HAPPENS WHEN STOPPING ON OCTANE, NOT ALWAYS. I COULD HAVE GOT KILLED WHILE BACKING INTO MY DRIVEWAY ON A HILL. I HAVE SEEN THIS AT LEAST 4 TIMES AND WILL NOT DRIVE IT. I INFORMED MY INSURER. AT DEALER NOW, THEY SAY THEY HAVE NEVER HEARD OF THIS AND CANNOT DUPLICATE. LOTS OF INFO ON WEB FROM OTHERS WHO HAVE SAME PROBLEM. IT SEEMS TO BE A THROTTLE CONTROL ISSUE AND CLASS ACTION SUIT HAS BEEN DONE ON YEARS JUST UP TO 2016. VOLVO HAVE EXTENDED WARRANTY FOR THE THROTTLE MODULE AND ECM. I ASKED THE DEALER TO RESEARCH ON THIS AND IF THEY CANNOT DUPLICATE THAN REPLACE THE LIKELY SUSPECT AND SOFTWARE AS WELL AS CONTACT VOLVO FOR HELP. IF THIS IS A KNOWN ISSUE, VOLVO NEEDS GET INFO OUT AS SOMEONE IS GOING TO GET HURT OR DIE DUE TO THIS KNOWN DEFECT AND SHOULD PAY FOR THE REPAIRS. I LOVE THE CARE BUT WILL NOT DRIVE IT AS IT IS. 63K MILES ON IT. PLEASE FEEL FREE TO CALL OR EMAIL. THANKS [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865329May 17, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 VOLVO XC70. WHILE DRIVING AT NIGHT, THE LENS COVER ON THE HEADLAMPS WAS FAULTY. THE CONTACT WAS UNABLE TO SEE THE ROAD CLEARLY BECAUSE THE LENS COVER WAS BLURRY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE CONSUMER MADE SEVERAL ATTEMPTS T CLEAR THE SURFACE OF THE DEFECTIVE HEADLIGHT LENSES BY GOING TO AN AUTO BODY SHOP WHO ATTEMPTED TO BUFF OUT THE DEFECTS WITHOUT SUCCESS. THE CONSUMER THEN TRIED RAIN-X WITH NO SUCCESS. HE FINALLY TRIED A COMPOUNDING ROUGH, ALSO WITH NO SUCCESS. THE CONSUMER WAS INFORMED THE LENSES ALONE COULD NOT BE REPLACED. THE ENTIRE ASSEMBLY WOULD NEED TO BE REPLACED AT A COST OF $1200. UPDATED 06/13/16.*JB...UPDATED 06/30/16 *BF UPDATED 07/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787780November 2, 2015
FUEL/PROPULSION SYSTEM
ON INTERSTATE HIGHWAY THE ENGINE SUDDENLY LOST POWER WITHOUT WARNING. A "REDUCED ENGINE PERFORMANCE" LIGHT WAS LIT ON THE DASH. I WAS ABLE TO GET OFF THE INTERSTATE HIGHWAY AND STOP ON THE BERM. I TURNED OFF THE ENGINE AND RESTARTED. THE WARNING LIGHT WAS STILL ON BUT IT HAD ENOUGH POWER TO GET ME HOME (30 MILES). THIS IS A VERY SERIOUS PROBLEM. THE WARNING LIGHT IS STILL ON AND I AM AFRAID TO USE THE WAGON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714553May 5, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
AFTER DRIVING FOR ABOUT 20 MINUTES IN 77F, SUNNY, DRY CONDITIONS, I'D COME OFF THE FREEWAY AND STOPPED FOR ABOUT 15 SECONDS AT A LIGHT TO MAKE A LEFT TURN. WHEN I STARTED MAKING THE LEFT, SOMEONE BLEW THROUGH THE RED LIGHT TO TURN RIGHT COMING FROM THE OPPOSITE DIRECTION RIGHT IN FRONT OF ME. I LET OFF THE THROTTLE BUT THE THROTTLE DID NOT RELEASE. I WAS GOING ABOUT 15-20MPH WITH THE ENGINE AROUND 2,000RPM IN, MOST LIKELY, THIRD GEAR. SINCE I WAS AT LOW SPEED, I PROMPTLY TRIED GENTLY TIPPING IN THE THROTTLE TO SEE IF I COULD CLOSE BUT IT DID NOT SO I IMMEDIATELY PUT THE TRANSMISSION IN NEUTRAL. THE MOTOR REVVED UP TO ABOUT 4,000RPM WHICH IS A NATURAL IDLE FOR THIS MOTOR IF THE TRANSMISSION IS IN GEAR AND THE MOTOR IS UNDER LOAD AT 2,000RPM. AFTER SEEING IT REV UP, I PUT IT BACK IN DRIVE AND IT JERKED INTO GEAR BECAUSE THE VEHICLE WAS STILL ON THROTTLE. SUDDENLY THE THROTTLE CUT AND IT RETURNED TO THE NORMAL PEDAL TRAVEL VS. ACCELERATION RESPONSE RELATION. IT FELT AS THOUGH THE CAR HAD CRUISE CONTROL ON. I COULD MAKE IT GO FASTER BUT THE MOTOR WOULDN'T ROTATE ANY SLOWER THAN ABOUT 2,000RPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678929January 26, 2015
ELECTRICAL SYSTEM, ENGINE
VEHICLE IGNITION ASSEMBLY FAILED, IMMOBILIZING CAR. KEY WOULDN'T MOVE PAST "I" POSITION, PREVENTING IT FROM STARTING. THE STEERING WHEEL WAS LOCKED AND THE TRANSMISSION COULDN'T BE MOVED FROM THE PARK POSITION. VEHICLE HAD TO BE TOWED TO VOLVO DEALER FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605182June 23, 2014
POWER TRAIN, STRUCTURE:BODY, ENGINE AND ENGINE COOLING
WHEN DRIVING THROUGH PUDDLES OF WATER, SLUSH OR SNOW, THE EXHAUST MAY COOL DOWN FAST ENOUGH TO CHANGE SHAPE AND TOUCH THE PROPELLER SHAFT, CAUSING A HIGH PITCHED SQUEALING NOISE. THIS NOISE WILL BE NOTICED BY THE DRIVER FOR ONLY A SHORT TIME; ONCE THE EXHAUST TEMPERATURE EQUALIZES THE NOISE WILL DISAPPEAR. THIS CREATES A HIGH-PITCHED, SIREN LIKE NOISE, WHICH CAN SCARE THE DRIVER CAUSING HIS/HER TO SWERVE OR LOSE CONTROL OF THE VEHICLE. THE IS A DESIGN DEFECT RECOGNIZED BY VOLVO WITH REPAIR KIT AVAILABLE PN# 30742265. AS THIS IS A DESIGN DEFECT AND A SERIOUS SAFETY ISSUE, THIS SHOULD BE RECALLED BY VOLVO AND NOT A $250.00 REPAIR BY THE CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579230April 11, 2014
SERVICE BRAKES
WHEN REVERSING OUT OF OUR GARAGE FIRST THING IN THE MORNING, BRAKES WERE NEARLY INOPERATIVE AND REQUIRED AN ADDITIONAL 10-15 FEET OF STOPPING DISTANCE. UNABLE TO DEPRESS THE BRAKE (HARD BRAKE). I ALMOST RAN INTO A TREE AND HIT MY DOG. DEALER DIAGNOSED AS A FAULTY BRAKE VACUUM PUMP SWITCH AND BRAKE VACUUM. SCARIEST THING I HAVE EVER HAD HAPPEN. LUCKILY, NO ONE WAS HURT AS WE WERE IN A LARGE DRIVEWAY AND MY HUSBAND WAS ABLE TO GET THE DOG OUT OF THE WAY. THANK GOODNESS WE HAD THE EXTRA SPACE. IF THIS HAD BEEN IN A PARKING LOT, I WOULD HAVE HIT ANOTHER CAR OR HIT A PERSON WITHOUT QUESTION. THERE WAS A RECALL FOR EARLIER MODEL VOLVOS (S40 & V40) AND SHOULD BE FOR ANY VOLVO VEHICLES WITH THE SAME SWITCH/BRAKE VACUUM BEFORE SOMEONE IS INJURED SEVERELY OR WORSE, KILLED. VOLVO IS FOUNDED ON THE SAFETY ON THEIR VEHICLES AND SHOULD STAND BEHIND THIS ISSUE 110%. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578844April 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE LOST ALL ELECTRICAL POWER. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. ELECTRICAL POWER WAS RESTORED AFTER THE VEHICLE WAS SHUT OFF AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 43,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575577March 31, 2014
ELECTRICAL SYSTEM, INTERIOR LIGHTING, VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2007 VOLVO XC70. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND ELECTRICAL PROBLEMS. CONSUMER HAS ADDITIONAL CORRESPONDENCE IN ARTEMIS WITH OTHER VEHICLES. *SMD THE CONSUMER STATED THE REAR BUMPER WAS TOO LOW, THE RADIO WOULD CUT OFF BY ITSELF, THE BACK-UP ASSIST DID NOT WORK, THE DASHBOARD LIGHTS DID NOT WORK TO THE CONSUMERS SATISFACTION, THE THROTTLE BODY NEEDED TO BE CLEANED AND THE REAR TAILGATE LATCH DID NOT WORK. *JB THE CONSUMER ALSO WANTED TO KNOW, IF THERE WAS A HISTORY OF COMPLAINTS REGARDING THE OLDSMOBILE AURORA, IN RELATIONS TO THE TRACTION CONTROL. UPDATED 06/5/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497653February 10, 2013
SUSPENSION
MY WIFE WAS DRIVING ALONE IN HER 07 VOLVO STATIONWAGON ON A ROUTINE ERRAND DOWN THE I-83 INTERSTATE AT 65 MPH ON A STRAIGHT SECTION WHEN SHE HEARD A LOUD BANG; LIKE SOMEONE HAD SHOT AT THE CAR ON THE RIGHT SIDE. HAVING BEEN UNNERVED BY THE LOUD NOISE AND NOT KNOWING WHAT IT WAS, SHE TOOK THE EXIT RAMP SLOWLY, AND THE CAR SLID OUT A BIT TO THE RIGHT LIKE IT WAS ON ICE, BUT THERE WAS NO ICE PRESENT. UPON INSPECTION LATER, THE RIGHT REAR COIL SPRING HAD SNAPPED IN TWO. WE TOOK IT TO THE DEALERSHIP, AND AFTER SOME HAGGLING AND A CALL TO VOLVO FACTORY, THEY REPLACED THE SPRING (NO CHARGE FOR THE PART, BUT WE HAD TO PAY THE LABOR). ADDITIONALLY, THEY AGREED TO A LOANER FOR THE COUPLE OF DAYS IT WAS AT THE DEALERSHIP. VOLVO FACTORY AGREED TO OPEN A "GOOD WILL REVIEW" FILE AND ALERTED THE DEALERSHIP. I WAS 936 MILES OUT OF WARRANTEE. THEY SAID THERE WAS NO RECALL, BUT AGREED TO PAYING FOR THE PART. NO ONE COULD ANSWER WHETHER THE OTHER COILS MIGHT SNAP SPONTANEOUSLY. THEY LOOKED "OK". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482258October 25, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED THAT WHILE PARKED THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE OR TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE IGNITION LOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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