Volvo XC70 Complaints

418 consumer complaints on file.

#11446305January 5, 2022
AIR BAGS
The contact owns a 2006 Volvo XC70. The contact received notification of NHTSA Campaign Number: 21V800000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts were arriving sporadically. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444426December 20, 2021
AIR BAGS
The contact owns a 2005 Volvo XC70. The contact received notification of NHTSA Campaign Number: 21V800000 ( Air Bag ) however, the part to do the recall repair was unavailable till approximately 2 weeks to 2 months. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was displaying a warning message that stated "Safety Check," however, they were not sure if it was or was not directly related to the air bags. The approximate failure mileage was 126,000. Vin tool confirms parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442748December 5, 2021
VISIBILITY/WIPER
Windshield seal leaking at top. This started a few weeks ago, I noticed water drips run down the inside of the windshield in front of the driver. I took a 4-hour trip last week and it rained for 30 minutes, the leak became worst causing me to need to wipe the inside of the windshield. Yesterday, I went through the car wash and water pour down onto the dashboard, instrument cluster, steering wheel, and airbag. I have to get paper towels and dry things before I could drive. Today, I drove to the grocery in light rain, not a big problem when driving at speed however when going slower or braking water runs down the inside of the windshield. I now carry a small towel to wipe and dry the windshield. This is affecting the visibility and safety of driving the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439093November 2, 2021
STRUCTURE:BODY
It started raining and then it started leaking into my car through my windshield because my windshield started become unsealed and unattached from the rest of my car. When I went to find out about this issue and how to get it fixed I was told by three different mechanics and auto shop workers and windshield glass professionals That they find this very common involve others and I feel that if it’s that big of a problem volvo should take responsibility for it. I didn’t have the money to replace my windshield but it was either that or let water leak into my car and grow mold or cause even bigger electrical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438268October 26, 2021
SEAT BELTS
At age 6 years (53K mi.), the front passenger seatbelt clasp began to refuse to latch when the belt buckle was inserted. Using a jeweler's headset, I could not see any foreign object causing interference. To rule out a bent buckle, I tested the clasp (after its removal) with 5 other buckles, and all failed to latch into the clasp every time. The clasp failure-to-latch showed no signs of gradual failure. The first notice was when a passenger tried to buckle up, and noticed it didn't latch. The car was still parked. The Volvo part that failed is 31369706 Front Right Seatbelt Clasp. I successfully replaced the part with a genuine Volvo replacement part from a Volvo dealer. A clasp latch-failure on this vehicle carries the extra hazard of inhibiting air-bag deployment, as the latch assy. embeds a strain gauge which casts a necessary vote for air-bag activation. If interested, email me. Question: Would NHTSA care to have me ship the failed clasp to do a mechanical failure analysis? It would be surrendered to NHTSA with no conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438027October 25, 2021
FUEL/PROPULSION SYSTEM
Fuel gauge doesn’t show actual fuel level. When full, it shows 50% left, and gauge doesn’t start to move till half the tank is empty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435794October 6, 2021
ENGINE
Car stalled at an intersection twice. We took it to a repair shop after the first instance and they told us the battery had died, though they were able to charge it and it restarted fine. They could not find any other issues. We continued to drive it and two days later the car died at another intersection just after my wife had picked up our kids from school. We had it towed to the dealer this time. I relayed the recall information for an earlier or different model of my car that sounded like the same issue: the starter motor fuse. I believe this to be the same issue even though my car did not show up on the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434699September 28, 2021
POWER TRAIN
I would appreciate your deepest consideration for assistance with the problematic rear differential on the 2010 XC70 Volvo. I have spent considerable funds to maintain my vehicle at top working order through maintenance at Volvo. I have always asked the Volvo advisors for service recommendations on the vehicle to keep my car running economically to ensure main components did not fail due to lack of maintenance. Therefore, when I learned that my rear differential is failing and there is no recommended service on that particular part which can be seen on the Maintenance Service manual below, there seems to be a lack of knowledge shared on this part. Unfortunately, I just started to look into this matter once my rear differential starting to fail, this knowledge was not shared to me during regular periodic maintenance, my Volvo Service advisors never recommended changing the rear differential oil. Moreover, it is a known defect for Volvo cars built throughout the years of 2008-2014. Volvo and Land Rover use the same part and there are many examples of this happening to Volvo owners around the mid-90K mile range. The cost is extremely expensive at an estimated $5,580.00. Please look in to this matter, this should be a national recall for this vehicle!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432013September 7, 2021
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2008 Volvo XC70. The contact stated that while her husband was leaving a restaurant drive-thru, the vehicle lost motive power without warning while entering the main street. The driver was waiting for a tow truck to tow the vehicle from the scene. The dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 09V218000 (Engine and Engine Cooling). The failure mileage was approximately 120,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427301July 31, 2021
EXTERIOR LIGHTING
1. Low beam headlights failed - both at the same time, resulting in high beam only driving at night. Units available for inspection. 2. Yes. No low beam headlights. Upon inspection of wiring, during replacement of low beams, headlight wiring insulation found to be flaking off, exposing bare wiring. 3. Unknown. Found no information in Google search. Plenty of information on others having same issue, in Volvo forums online. Last search regarding this problem brought me to NHTSA website, to look on a recall about this issue, then to this form submission. 4. No. This is the first time I've been exposed to the problem. This is the first case personally, where a vehicle has suffered a loss of both low beam headlights simultaneously. The wiring issue was found when I pulled out the old bulbs for replacement. 5. No. My wife informed me that the low beams stopped working on her car. There was an indicator on the instrument panel indicating "low beam failure." Strangely, I found both low beams to be burned out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425134July 16, 2021
UNKNOWN OR OTHER
Driver side door latch does not lock. It seems secure but one latch does not move. Warning light comes on. I’m concerned about driving it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413598April 23, 2021
UNKNOWN OR OTHER
ORIGINAL KEYFOB ERASED ITSELF AFTER BATTERY WAS DISCONNECTED FOR TWO WEEKS WHILE REPLACING A FAILED ENGINE. I WORKED WITH VISTEON AUTOMOTIVE SYSTEMS AS AN ELECTRICAL ENGINEER, MANUFACTURING THEIR REMOTE KEYLESS ENTRY SYSTEMS. I KNOW VERY WELL THAT THE KEYFOB SHOULD BE PROGRAMMED IN NON-VOLATILE MEMORY CHIPS. VOLVO DOES NOT SEEM TO BE DOING THAT. THIS COULD BE A PUBLIC HAZARD ISSUE WHEN HAVING TO JUMP-START SUCH A VEHICLE TO GET AWAY FROM A NATURAL DISASTER. THE CAR MAY NOT START UNTIL YOU TOW IT TO VOLVO TO RE-PROGRAM IT. IN MY CASE, COURTESY VOLVO OF SCOTTSDALE, ARIZONA SENT ME A BILL FOR 10 HOURS OF LABOR FOR KEYFOB RE-PROGRAMMING. ATA RATE OF $68/HOUR. VISTEON'S PROGRAMMING PROCEDURE TAKES MINUTES. VOLVO'S TAKES MANY HOURS. THIS IS ANOTHER HAZARD ISSUE IN ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382865December 10, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE SEAL FOR THE WINDSHIELD HAS FAILED ALONG THE TOP PASSENGER SIDE. FROM THE INSIDE OF THE VEHICLE, ONE CAN PUSH THE WINDSHIELD ENOUGH TO SEE A GAP. WATER ENTERS WHEN RAINING; I BELIEVE THIS IS ALSO A SAFETY ISSUE IS THE SEAL COMPLETELY FAILS. IT STARTED AT ABOUT 55 MONTHS AFTER DELIVERY AND 24,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377783December 3, 2020
SEAT BELTS
FRONT SEATBELT STUCK IN THE RETRACTED POSITION AND THEREFORE THE SEATBELT CANNOT BE USED. THE VEHICLE WAS PARKED WHEN THE DEFECT WAS DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377519December 2, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE FUEL PUMP AND FUEL PUMP SEAL. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE CONTACT THEN TOOK THE VEHICLE TO JIM FISHER VOLVO (2108 W BURNSIDE ST, PORTLAND, OR 97210) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A DISCOUNT TOWARDS THE REPAIRS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374079November 11, 2020
FUEL/PROPULSION SYSTEM
I JUST BOUGHT A 2004 VOLVO XC70 STATION WAGON AND IT SEEMS TO BE LEAKING FROM THE FUEL PUMP WHICH FROM MY UNDERSTANDING IS A RECALL. I BOUGHT THIS VEHICLE THINKING BECAUSE IT WAS A VOLVO IT WAS GOING TO BE A SAFE CAR FOR MY CHILDREN AND I. IF YOU CAN CONTACT ME AND LET ME KNOW IF YOU CAN HELP ME I WOULD GREATLY APPRECIATE IT MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366313October 25, 2020
FUEL/PROPULSION SYSTEM
FUEL PUMP NEEDS TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362518October 3, 2020
STRUCTURE:BODY
WHILE DRIVING, THE FRONT PASSENGER DOOR HAS UNLATCHED AND THE DOOR OPENS SLIGHTLY ON AT LEAST 5 OCCASIONS. THIS HAS OCCURRED ONCE WHEN DRIVING ON THE HIGHWAY AND 4 OCCASIONS WHILE DRIVING ON CITY STREETS. THE AUTOMATIC LOCKING SYSTEM TRIES TO LOCK ALL DOOR AND THE SYSTEM SIGNALS THE DOOR IS OPEN. I STOP THE CAR AS SOON A POSSIBLE, PARK AND WALK AROUND TO THE PASSENGER DOOR TO FIND THE DOOR HANDLE LOCKED. THE LOCKING SYSTEM SEEMS TO BE WORKING BUT THE LATCH IS FAILING. I TOOK THE CAR TO THE DEALERSHIP AND THEY HAD ME ORDER A PART # 31253662-LOCK. THE DEALER STATED THIS WAS NOT COVERED BY WARRANTY OR RECALL. I CONSIDER THIS A SAFETY ISSUE AND INSIST THIS IS A RESPONSIBILITY OF THE MANUFACTURER. I FOUND A RECALL FOR OTHER VOLVO MODELS WITH THE SAME ISSUE BUT THIS DOES NOT COVER MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351705August 27, 2020
FUEL/PROPULSION SYSTEM
PARK THE CAR AND SMELL GAS DID SOME MORE RESEARCH AND HOW TO SET THE FUEL PUMP IS LEAKING GAS OUT OF THE CAR ON THE STREET AND SAD DOESN'T HAVE GAS PRESSURE AND IT LEAKS GAS UNDER THE BACK SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348482August 10, 2020
ENGINE
MY 2008 VOLVOS ENGINE CAUGHT ON FIRE WHILE I WAS SHOPPING , THE ENGINE IS COMPLETELY DESTROYED SO IT IS TOTALED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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