Volvo S90 Complaints

69 consumer complaints on file.

#11769865October 8, 2026
SERVICE BRAKES
I was in B mode, slowed down to prepare to put the car in reverse to put my car in the driveway when the car surged forward unexpectedly and went up on a neighbor's curb, over their sewer cleanout pipe and tapped their car before the car stopped. I was pressing down on the brake and it wouldn't slow down until I finally pressed the pedal all the way to the ground. My 2024 S90 Recharge experienced a sudden forward surge while slowing down in 'B' mode. When I pressed the brake pedal, the vehicle completely lost braking assist, and the pedal sank all the way to the floor, requiring emergency manual pressure to stop the car. I need a full diagnostic scan of the Brake Control Module (BCM2), a check for active brake-by-wire failure codes, and immediate application of the required safety software recalls. My car has significant body damage and my neighbor has property damage. The car is currently at the dealership and a case has been opened with Volvo #XXX. We are awaiting their inspection. I believe recall 25V392, Volvo R10329 should apply but Koons Volvo dealership in [XXX] claims that my VIN was not part of the recall. No warning lamps or messages were visible. My husband and I were both in the vehicle and were shaken by this incident. We could have seriously injured someone had they been in the path of the vehicle as it surged forward over the sidewalk and onto the neighbor's lawn. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11754063July 31, 2026
AIR BAGS, ELECTRICAL SYSTEM
Volvo is aware of a major safety issue that has to do with the drain hose of AC. They have issued a recall on models 2016 and 2017 and produced replacement parts.My car was purchased in 2017, but is a 2018. I have had the AC hose leak into my passenger compartment and cause my filter behind my glove box to be soaking wet. This has also damaged my speaker in my passenger door. I have paid over two thousand dollars.Trying to get this a c fixed with no results before finding out about the recalls. I have since found out.This leakage can prevent the passenger airbag from deploying in an accident. I have reached out to volvo directly they are denying any responsibility. I not only can not afford what could end up being over 5,000 dollars if not more to repair the AC the speaker and potentially the airbag as I am disabled. Although volvo is refusing to do the right thing, even though they know this is a problem. I have asked them what changes were made between 2016 to 2018 in the production of my vehicle. They are not responding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749548July 10, 2026
UNKNOWN OR OTHER
TPMS system total malfunction. Wife started out of our garage for work and noticed that the vehicle wasnt driving right and fortunately stopped and back down our driveway back toward the garage. Called me out and I went around the vehicle and witnessed the right front tire was completely flat. The system had not alerted her and when I went through the menu it had a green checkmark and said all tire pressures were good. Pumped the tire up and turned vehicle around put back in garage, tire had went completely flat and still no indication from TPMS. Called dealer and was told I would have to bring it in, but I have a ruined tire and no confidence that if I fix the tire vehicle would be safe to drive the 25 miles to the dealership. The dealership had replaced the center information console and the one in front of the driver at 4000 and 7000 miles respectively because of total catastrophic failure, causing suspicion to me that there may be some cause and effect to that end. The vehicle only has 38,758 miles on it at this point. Just grateful the tire went down overnight in my garage rather than on my wifes commute home from work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743843June 13, 2026
ELECTRICAL SYSTEM
Component: Electrical / Instrument Cluster The vehicle experienced a failure of the digital instrument cluster while driving. The instrument panel intermittently malfunctioned, including going blank, freezing, or failing to display critical information such as vehicle speed, warning indicators, and system alerts. This issue occurred without warning and created a safety concern because the driver was unable to reliably monitor essential driving information. At times, the display did not function properly, which impacted the driver’s ability to safely operate the vehicle, especially while in motion. The problem was not consistent and occurred intermittently, making it difficult to anticipate or manage. Restarting the vehicle sometimes temporarily restored functionality. The instrument cluster was later identified as defective and required replacement by Volvo. The failure of this component raises safety concerns due to the loss of critical driver information while operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740086May 26, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
While driving on a rainy day my forward collision warning (FCW) system cam on signifying and impending collision via the "Red Warning Vehicle Crash" in the heads-up display. The car started to automatically break as well. There were no other vehicles in my land or close to me at the time. It was purely heavy rain. This is not the first occurrence of the FCW system engaging automatically. The same situation occurs during heavy rains or if water splashes from the other land in front of the car. The situation seems similar to the Hyundai recall just issued by NHSTA https://static.nhtsa.gov/odi/rcl/2026/RCLRPT-26V316-9486.pdf Luckily I have avoided being rear ended as no one has been close to me or they have been able to react to the sudden unexpected deceleration of my vehicle without my intervention or desire to do so. I ask NHTSA to broaden its investigation into other vehicles as this seems to be an issue across vehicle platforms and manufacturers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735364May 3, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
ISSUE 1 – VOLVO ON CALL / VCM "SERVICE REQUIRED" MESSAGE: My vehicle has displayed a persistent "Volvo On Call Service Required" error message in the Driver Information Module (DIM) for over one year. This is directly covered by: • Volvo Technical Journal TJ 36916.1.0 (NHTSA ID: MC-10253788), issued April 2024 • Fault code: VCM-U105000 (Vehicle Communication Module) • TSB explicitly covers 2018 S90 vehicles • The TSB states the required software packages are free of charge I contacted Volvo Cars USA at [XXX] , who acknowledged the issue and arranged a complimentary diagnostic and fix with the Manasquan dealer. But, the dealer would not perform the diagnostic at no charge, leaving me unable to confirm the fault code or proceed with the TSB-specified remedy without paying out of pocket. I have had this unresolved warning message for over one year now. The dealer told me that if I did not pay for the repair my car could lose power and stop suddenly. ISSUE 2 – PARK ASSIST SYSTEM FALSE ALERTS: My Park Assist System sensors generate false proximity warnings for objects more than 20 feet away — far beyond the system's normal detection range. Cleaning the sensors did not resolve the issue. This is directly covered by: • Volvo Technical Journal TJ 31558.8.0 (NHTSA ID: 10161789), issued April 2019 • Root cause: Water ingress into park assist sensors and connectors due to a defective splice in the cable harness • Volvo introduced a harness splice correction in production starting June 2018 — meaning vehicles built before that correction may contain the defective harness • TSB covers 2016–2019 Volvo vehicles A malfunctioning park assist system is a direct safety concern — drivers rely on accurate proximity alerts when maneuvering, and persistent false alerts undermine confidence in the system and may cause drivers to disregard genuine warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723937March 12, 2026
ELECTRICAL SYSTEM
The car caught fire while parked in my driveway I had just had the hybrid system serviced at the dealership
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11717421February 11, 2026
WHEELS
There is a great deal of vibration at highway speeds. It has been like this since I purchased the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692511October 10, 2025
UNKNOWN OR OTHER
The AC system releases refrigerant into the cabin due to Volvo improperly engineering the climate control and allowing the evaporator core to freeze and crack. They acknowledge the issue and have released a resister cable to prevent the evaporator core from cracking. I have tested the air in the cabin, and the VOC level is at a dangerous level due to the refrigerant leak. I have the car currently at a dealer, where they have quoted over $3,800 to repair the issue. A quick search shows a large and quickly growing number of people complaining about this. The leaks in some cases are so bad that you can smell the refrigerant when you open the car door, as was the case with ours. This is a huge environmental and health safety issue. I have reached out to Volvo, and they refuse to assist with the repair, despite acknowledging that it is an engineering error. I don't feel safe having my kids be exposed to that level of refrigerant gas, and we don't know what to do with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685554September 7, 2025
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
The car just received the latest Volvo over air software update - v3.7. The car has twice had the driver's display screen lose its ability to display the map between the speedometer and the tach (map image pixiilates and display goes white) and then the entire display goes blank. When this failure mode is active, I have had to use Google maps or Waze on my cellphone to determine my actual speed. The driver's display screen does eventually reboot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682524August 22, 2025
UNKNOWN OR OTHER
My Volvo was left in the garage for three weeks while on vacation, came back and the sunroof was cracked. The dealer inspected the car, but claim the sunroof was hit (which is not true). There is no evidence that the sunroof was hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681069August 16, 2025
VEHICLE SPEED CONTROL
On July 13, 2025, as I was entering a small parking lot, my car suddenly accelerated on its own and crashed through a metal gate at the far end of the lot and then hit a large docked tourist boat. I had just turned right into the parking lot and was going approximately 5-6 miles per hour. I had not yet started to turn the wheel to park as the two available spaces were about midway in the lot. The car suddenly and unexpectedly accelerated. I had no time to react. The car was totaled. The airbags deployed. It was caused by faulty acceleration. The vehicle was towed, inspected by the insurance company adjustor There were no warning lamps or indications of any problems The car had undergone a software update on or about June 25,2025.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11662127May 20, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backup camera problem is more prevalent after recall software update when backing up, or when trying to view the rear camera manually, the message says "Camera Temporarily Unavailable" for the entire duration I was driving for 40 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647854March 12, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Rear right door lock failed, stuck closed. Extremely unsafe if someone was sitting in the back and unable to leave vehicle. It has been confirmed by others. It has been inspected by an independent mechanic. There has been zero warning lights to indicate the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643791February 19, 2025
ELECTRICAL SYSTEM
At 5pm while driving home, which was 2 hours away, I needed to stop and refuel. At the pump I pushed the fuel door and it would not release to open. After many tries it would not open. I called Volvo On Call and informed them of the problem. The agent relayed that I should go to the back of the car near the fuel door, and with the remote lock and unlock the door which should release the door. It did not work. I tried it again with no success. The agent then informed me that there is no other way to open the door and to go to a Volvo dealership to get repaired. I asked the agent is there a way to open the door from the trunk, for instance like a rope to pull to manually open the door. He said unfortunately no. So, I am no where near a dealership and if I was it would be closed, it is after 5pm on February 17 and its 20 degrees outside and I need fuel to get home. I get in my car and search the internet on a possible way to open the door and I see that this is a big problem with Volvo that has affected many families and individuals that, as I, have been put in a compromised possibly dangerous position. While at the gas station I fortunately saw a tow truck and asked the driver if I could borrow a screw driver to try to pry open the door to which I was successful. A simple pull cord in the trunk, as some vehicles have, would have solved this issue without putting anyone in a precarious situation. I took my car to a mechanic and he replaced the fuel door lock solenoid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573556February 23, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551417October 23, 2023
TIRES:SIDEWALL, TIRES:TREAD/BELT
255/35 R20 Bleb in sidewall with air leak through tread adjacent. No unusual trauma to tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518516April 23, 2023
SEAT BELTS
Two different times, while stopped at a traffic light, suddenly and without cause the seat belt tensioners in the front seats activated until we released the buckles. They violently retracted into our bodies, causing chest pain and for me, a female, left breast pain. The first time was 09/15/2022. The second time was 04/22/2023. The current software is version 2.7. For the first time, the version was 2.2. To be clear, we weren't moving at all, nor was the car in line in front of us. We notified Volvo after the first time and will do so again now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502554January 19, 2023
SUSPENSION
Volvo re-engineered the front struts due to the ones they used to be defective/known to fail. This re-engineering requires both left and right struts to be what they call "upgraded" at the same time, because they changed the mounting brackets and no longer make the defective part. My safety is at risk because this is a major component in keeping my car stabilized on the road. I now no longer take the highway due to the danger of an accident at high speeds. The issue is known at both the dealership level and local level. The issues was reported to me by a Volvo dealership upon a routine oil change. No warning indicating light or notice by the manufacture (ether by mail or through there app).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490684October 24, 2022
UNKNOWN OR OTHER, SEATS
water get inside the car in the back on the floor mat behind driver seat. was not aware of this problem at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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