Volvo S80 Complaints

954 consumer complaints on file.

#10039399September 23, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CAR OVERHEATS WHILE DRIVING BELOW 15 MILES PER HOUR OR STOPPED IN WARM WEATHER. INDICATOR LIGHTS TELL YOU TO TURN OF THE ENGINE. TEMPERATURE GUAGE PEGGED IN THE RED ZONE. RADIATOR FLUID BOILS OUT WHEN YOU TURN OF THE CAR. THE DEALER SAYS IT IS THE SAME PROBLEM THAT THE 1999 S80'S (NHTSA CAMPAIGN ID NUMBER : 02V096000 ) HAVE. UNFORTUNATLY MY CAR WAS PRODUCED 2 MONTHS AFTER THE END OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038785September 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILED TRANSMISSION AND ABS HYDRAULIC CONTROL. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019322September 12, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE FRONT SEAT BELTS RELEASED WHEN THE CONSUMER HIT THE BUCKLE WITH HER ELBOW. *NLM *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037510September 9, 2003
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
2000 VOLVO S80--THE AUTOMATICE STABILIZING SYSTEM AND ABS BRAKING SYSTEM FAILURE LIGHTS COME ON INTERMITTENTLY. OUR MECHANIC (VOLVO EXPERT, BUT NOT EMPLOYED BY A DEALERSHIP) SAYS THIS IS A COMMON FAULT IN THE S-80S WHEN THEY REACH 50,000 MILES. THE DEALERSHIP IS CLAIMING IT IS A $1000 REPAIR--BECAUSE THE CAR HAS 60,000 MILES AND IS OUT OF WARRANTY. THIS APPEARS TO BE A SUBSTANTIAL SOFTWARE CONTROL DESIGN PROBLEM THAT SHOULD NOT BE OCCURRING AND IS QUITE DANGEROUS UNLESS IT IS REPAIRED PROPERLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037461September 8, 2003
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION PROBLEMS CAUSING VECHILE TO STOP ON FREEWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037241September 4, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FRONT, PASSENGER WINDOW ACTUATOR "BROKE" APPROXIMATELY 1 MONTH AGO. I JUST FOUND OUT THAT THE FRONT, DRIVER SIDE ACTUATOR IS NOW BROKEN. NEITHER OF THESE WINDOWS RECEIVED EXCESSIVE USE OR ABUSE. IT IS NOT ACCEPTABLE FOR THEM TO JUST "BREAK" WITH NORMAL USAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038165September 2, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
FAILURE TO START, STALLING AT IDLE AS A RESULT OF A FAILED COMPUTER PROGRAM. *PH THE VEHICLE FAILED TO START OR STALLED AT IDLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONSUMER THAT THE VEHICLE NEEDED TO BE REPROGRAMMED BUT THAT IT HAD TO BE DONE AT A VOLVO DEALER. THE VEHICLE WAS THEN TOWED TO THE VOLVO DEALER WHERE THEY REPROGRAMMED THE THROTTLE BODY SOFTWARE. THE CONSUMER REQUEST REIMBURSEMENT FOR TOW COST. *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015829September 2, 2003
STRUCTURE
THE DASH BOARD WAS TOO LIGHT IN COLOR, WHICH CAUSED A BLINDING GLARE ON THE WINDSHIELD. *JB CONSUMER STATED WHEN ENTERING A DARK AREA (TUNNEL, GARAGE ETC.) THE DASHBOARD WOULD REFLECT ON THE WINDSHIELD. THE CONSUMER HAD NUMBEROUS NEAR COLLISIONS DUE TO THIS DISTRACTION. CONSUMER FEELS THE ONLY SOLUTION IS TO WEAR POLARIZED SUN GLASSES. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037000September 1, 2003
EXTERIOR LIGHTING:HEADLIGHTS
I BOUGHT A VOLVO S80 IN JANUARY 2003. BOTH OF THE HEADLIGHT GLASS ASSEMBLIES HAVE CRACKED FROM NO APPARENT IMPACT. THE FIRST WAS IN APRIL, AND THE SECOND IN AUGUST. I BELEIVE THERE IS A HEADLIGHT ASSEMBLY DEFECT. I LIVE IN A VERY HOT CLIMATE, AND THE HEAT MAY CRACK THE GLASS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036637August 26, 2003
ELECTRICAL SYSTEM
1999 VOLVO S80 ENGINE CUT OUT ON HIGHWAY FIRST 6 MOS OF NEW VEHICLE OWNERSHIP. ONGOING PROBLEMS WITH SERVICE ENGINE LIGHT, NUMEROUS ATTEMPTS BY LEE VOLVO TO REPAIR, ENGINE HAS CUT OUT THREE ADDITIONAL TIMES OVER LAST THREE MONTHS DESPITE $1400 SPENT WITH LEE VOLVO. THIS CAR WAS TO HAVE A NEW FAN RECALL NOTICE 02V096/VOLVO RECALL NO. 110. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034188August 19, 2003
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AS THE CONSUMER WAS PULLING AWAY FROM CURB AT 3 MPH VEHICLE SUDDENLY ACCELERATED WITHOUT TOUCHING THE GAS. BRAKES WERE NOT FUNCTIONAL, AND VEHICLE SHOT THROUGH THREE INTERSECTIONS BEFORE THE EMERGENCY BRAKE WAS PULLED. MECHANIC INFORMED THE CONSUMER THAT MASS AIR FLOW SENSOR WAS FAULTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030818August 5, 2003
POWER TRAIN:AXLE ASSEMBLY
ON JULY 23, 2003, OUR 1999 S80 VOLVO WAS SERVICED AT MT. KISCO VOLVO. THIS SERVICE INCLUDED THE 45,000 CHECKUP. THE BILL CAME TO $615.15. LESS THAN 48 HOURS LATER, AND AFTER DRIVING LESS THAN 100 MILES THE FRONT END AXLE COLLAPSED ON 124TH STREET AND THIRD AVENUE IN NEW YORK CITY. A YOUNG MAN CAME RUNNING TO THE CAR AND TOLD US THAT THE AXLE HAD BROKEN. AFTER MUCH BADGERING AND A DESCRIPTION OF WHAT HAD OCCURRED, CHRIS, THE SERVICE MANAGER AT MT. KISCO VOLVO DISPATCHED A TOW TRUCK AND A LOANER CAR. ON MODAY, JULY 27,2003, CHRIS, THE SERVICE MANAGER AT MT. KISCO VOLVO, ADVISED US THAT THE CAR HAD ANSWERED A RECALL IN 2001 FOR THE DEFECT IN THE AXLE. THUS VOLVO WAS AWARE OF THE DEFECT. THE SERVICE MANAGER ALSO TOLD US THE CAR WOULD BE REPAIRED AND READY IN A WEEK AT NO COST TO US. AS OF TODAY NOTHING HAS BEEN DONE. IN A CONVERSATION WITH THE OWNER OF MT. KISCO VOLVO IN THE EVENING OF JULY 25, 2003, INFORMED US THAT HE WANTED US TO PAY FOR THE REPAIR, CONTACT OUR INSURANCE CARRIER, SIGN A RELEASE AND RETURN THE LOANER BEFORE ANY WORK IS DONE TO REPAIR THE AUTO. MR. STAVIDES, THE OWNER TOLD US HE WOULD GET BACK TO US ON FRIDAY AUGUST 1, 2003. HE IMPLIED THAT UNLESS WE AGREED TO HIS TERMS THAT THE CAR WOULD NOT BE REPAIRED. HE HAS NOT CONTACTED US AGAIN. I NOTE THAT THE CAR HAS BEEN SERVICED EXCLUSIVELY BY MT. KISCO VOLVO AND THAT IT HAS BEEN SERVICED NO LESS THAN FOURTEEN TIMES.*AK I NOTE THAT ACCORDING TO THE RULE OF THE NHTSA, " IF A SAFETY-RELATED DEFECT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT THE MANUFACTURER MUST FIX IT AT NO COST TO THE OWNER. "
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030298July 28, 2003
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
ELECTRONIC THROTTLE ON 2001 VOLVO S80 FAILED AS I ATTEMPTED TO PASS SOMEONE. ENGINE WAS PROGRAMMED TO SHUT DOWN COMPLETELY. I WAS LEFT SPEEDING DOWN THE FREEWAY AT 70MPH WITHOUT STEERING!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022631July 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE THE VEHICLE WAS PARKED AND WITHOUT ANY INDICATION, THE VEHICLE CAUGHT ON FIRE FROM THE ENGINE. MANUFACTURER WAS CONTACTED, BUT NOTHING WAS DONE, THEY CLAIM THE CAUSE OF THE FIRE COULDN'T BE DETERMINED. THE ENGINE WAS SEVERELY MELTED. *AK *CB *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10025509July 7, 2003
CHILD SEAT, UNKNOWN OR OTHER
ABOUT TWO WEEKS AGO, I ATTEMPTED TO INSTALL A CHILD SAFETY SEAT IN MY 2002 VOLVO S-80. IN ORDER TO DO THE JOB PROPERLY, I LOOKED IN MY OWNERS MANUAL FOR THE LOCATION OF THE LOWER ANCHORAGE SYSTEM. ON PAGE 12 WAS THE ILLUSTRATION AND LOCATION OF THE ANCHORS, BUT I WAS UNABLE TO FIND THEM IN THE CAR. THE NEXT MONDAY I CALLED THE DEALERSHIP WHERE I HAD PURCHASED THE CAR AND WAS INFORMED THAT SOMETIMES VOLVO DIDN'T INSTALL THIS PART. I WAS TOLD TO LOOK IN THE WHEEL-WELL IN THE TRUNK. THE PART WAS NOT THERE. SO, I WAS TOLD TO STOP BY THE DEALARSHIP AND THEY WOULD TAKE CARE OF IT. SEVERAL DAYS LATER, I WENT TO THE DEALERSHIP, AND THE MECHANIC COULDN'T FIND THE ANCHOR EITHER. SOME DISCUSION TRANSPIRED, AFTER WHICH I WAS TOLD THAT MY OWNERS MANUAL WAS IN ERROR, AND THAT MY CAR DID NOT COME WITH THE LOWER ANCHORAGE SYSTEM. IT WAS GOING TO COST ABOUT $100 TO ORDER AND INSTALL THE PART. I WAS ANGRY. AFTERALL, MY OWNERS MANUAL SHOWED THE LOCATION OF THIS SYSTEM. HOW COULD VOLVO MAKE SUCH AN ERROR? I CALLED VOLVO CUSTOMER SERVICE TO COMPLAIN. I WAS READ THE FOLLOWING STATEMENT, "VOLVO RESERVES THE RIGHT TO MAKE MODEL CHANGES AT ANY TIME, OR TO CHANGE SPECIFICATIONS OR DESIGN, WITHOUT NOTICE AND INCURRING OBLIGATION." AS A RESULT OF THIS STATEMENT THE COMPANY CONFIRMED THAT THEY WERE NOT GOING TO RECTIFY THIS SITUATION UNLESS I PAID FOR IT, SINCE THEY ARE NOT RESPONSIBLE FOR THE CONTENTS OF THEIR OWNERS MANUAL. I LEASED THIS CAR IN MAY, 2002, MORE THAN HALFWAY THROUGH THE MODEL YEAR. I SEEMS TO ME THAT VOLVO HAS THE OBLIGATION TO SEE THAT ITS OWNERS MANUAL IS CURRENT AT THE TIME OF DELIVERY. VOLVO IS A BRAND THAT HAS EARNED ITS REPUTATION THROUGH SAFETY. I OBJECT TO THE FACT THAT THEY DODGE THEIR RESPONSIBILTY FOR SAFETY BY HIDING BEHIND SOME LEGALIZE. IT IS THE COMPANY'S OBLIGATION TO THE CONSUMER TO SEE THAT EITHER THEIR CAR IS DELIVERED AS STATED, OR TO SEE THAT ANY ERRONEOUS STATEMENT AND ILLUSTRATIONS ARE REMOVED FROM THE MANUAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025154June 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 VOLVO, S80 VERY BAD CAR, COMPLAINTS NEVER FIXED BY DEALER HARDLY RUNS--THIS CAR IS A LEMON-PAGES REQUIRED TO LIST ALL PROBLEMS AUTO TRANSMISSION BROKE AT 51,1000 MILES, ONE MONTH AFTER DEALER SAID ALL WAS OKAY. THIS MODEL A REAL LEMON--THE WORST RUNNING CAR I EVER OWNED.OTHER PROBLEMS; FRONT BUMPER FELL OFF WHEN CAR HAD 1200 MILES. DEFECTIVE BATTERY CABLE LINKAGE CAUSED INTERMINTENT STALLING, MOTOR DOES NOT RUN SMOOTH AND SURGES AT LOW SPEEDS. POOR WINSHIELD WIPERS THAT DEALER CAN SEEM TO FIX. INTERIOR CONTROLS BREAK OFTEN, LIGHT BULBS ARE CONSTANTLY GOING OUT--EVERY LIGHT REPLACED AT LEAST ONCE. AUTOMATIC TRANSMISSION REPLACED "UNDER WARRENTY" AT 51,200--BUT MUST HAVE BEEN REPLACED WITH A REBUILT OR USED TRANSMISSION--AS IT IS VERY MUCH LOUDER AND 'WINES' WHEN SHIFTING--VERY LOUD. CAR NOT WORTH THE $36,250 THAT I WOULD HAVE PAID NEW--LUCKLY I AM JUST LEASING AND IT IS FINISHED THIS SEPTEMBER. ALSO STRANGE THINGS IN THE ELECTRICAL SYSTEM, DOORS THAT WON'T OPEN OR LOCK BY THEMSELVES. ABS BRAKE LIGHT CONSTANTLY GOING ON. CAR IS A LEMON WITH MANY DESIGN FLAWS, AND DEALER IS POWERLESS OR REFUSES TO FIX, DESPITE THE FACT THAT I TOOK IT IN FOR SERVICE REGULARILY TO THE SAME DEALER. THIS IS THE SECOND VOLVO FROM SAME DEALER, OTHER WAS A 240DL (1988), A WONDERFUL CAR. I WILL NEVER BUY OR LEASE ANOTHER VOLVO--PLEASE WARN OTHERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025181June 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
2002 VOLVO S80 WHEN STOPPED ON A HILL, FACING DOWN A DECLINE, WHEN YOU PUT THE CAR IN REVERSE, THEN TAKE YOUR FOOT OFF THE BRAKE...THE CAR 'FREELY" ROLLS FORWARD. SAME THING HAPPENS WHEN STOPPED ON AN INCLINE AND YOU PUT THE CAR IN DRIVE. ALMOST HIT THE CAR IN FRONT OF ME, AND ALMOST HIT A PEDESTRIAN.... THE TRANSMISSION "ACTS LIKE" A MANUAL ONE IN THESE SITUATIONS. YOU NEED TO USE TWO FEET IN ORDER TO GET OUT OF SITUATION WITHOUT HITTING ANOTHER CAR (WHEN IN A PARALLEL PARKED SITUATION...ETC.) COMPLAINED TO MY DEALER AND VOLVO CUSTOMER SVC.. THEY TOLD ME THAT IS THE WAY THE CAR IS AND THERE IS NOTHING I CAN DO ABOUT IT. I EXPLAINED THE POTENTIAL HAZARD, AND HE RE-ITERATED THE COMMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023782June 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TRANSMISSION FAILURE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024645June 17, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
FAILURE OF POWER BRAKE BOOSTER WHICH LEAKED.. *MR *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022129June 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AND NO WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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