Volvo S80 Complaints
954 consumer complaints on file.
- #10424583September 10, 2011POWER TRAIN, VEHICLE SPEED CONTROL
CAR SURGES AND HESITATES WHEN CHANGING GEARS, IT SLOWS DOWN AND ACCELERATES RANDOMLY WHEN I PUSH DOWN ON THE GAS. IT STICKS AND WON'T LET ME CHANGE GEARS IN MANUAL MODE AND IT STRUGGLES TO CHANGE GEARS IN AUTOMATIC MODE. THIS PROBLEM IS DANGEROUS, IT WILL DECELERATE RANDOMLY WHEN DRIVING ON THE HIGHWAY BOTH WITH THE CRUISE ON AND OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424427September 9, 2011VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE BEFORE RESPONDING TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE THROTTLE MODULE HAD FAILED AND NEEDED TO BE CLEANED AND REPLACED. THE THROTTLE WAS CLEANED BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER THE CLEANING SO THE THROTTLE WAS NOT REPLACED. THE FAILURE RECURRED WITHIN A FEW WEEKS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. UPDATED 09/27/11 *BF UPDATED 09/30/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423220September 4, 2011VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
I WAS DRIVING ALONG A BUSY STREET, WHEN I CAME TO A STOP SIGN THE BRAKES WHERE HARD TO PUSH, WHEN I FINALLY STOPPED THE CAR, YOU COULD STILL FILL THE CAR TRYING TO MOVE FORWARD I TOOK MY FOOT OF THE BRAKES AND THE CAR SPED UP ON IT'S ON REACHING CLOSE TO 40 MPH AGAIN I WAS BARELY ABLE TO STOP THE CAR DO TO A STIFF BRAKE PEDAL. I PUT THE CAR IN PARK AND SHUT IT OFF, ONCE I RESTARTED THE CAR IT WAS SPUTTERING AND WOULDN'T IDLE CORRECTLY EVERY TIME I PUT THE CAR IN GEAR IT WOULD SHUT OFF NOW I'M GETTING AN ERROR MESSAGE THAT SAYS SERVICE ENGINE SYSTEM URGENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423270August 27, 2011FUEL SYSTEM, GASOLINE
DRIVING THROUGH A FLAT NEWLY PAVED PARKING LOT. CAR STALLED, TRIED TO RESTART TWICE, WOULDN'T START. OPENED DRIVERS DOOR TO FIND LARGE AMOUNT OF GASOLINE MAYBE 3-4 GALLONS UNDER THE CAR. CAN NOT BELIEVE THAT IT DIDN'T IGNITE. TOWED TO DEALER, FUEL PUMP NIPPLE CRACKED (PART OF FUEL PUMP) SENDING GAS ALL OVER THE HOT EXHAUST. DEALER CLAIMED THIS THE FIRST FAILURE OF THIS KIND THEY HAD SEEN, BUT HAD THE FUEL PUMP IN STOCK. (DOESN'T SOUND RIGHT) I FEEL VERY LUCKY THAT THIS CAR DIDN'T GO UP IN FLAMES / OR EVEN EXPLODE WITH MYSELF OR MY CHILDREN IN THIS CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10416712August 2, 2011STEERING
TL* THE CONTACT OWNS 1999 VOLVO S80. THE CONTACT STATED THAT AFTER PARKING, SHE NOTICED THE VEHICLE WAS LEAKING POWER STEERING FLUID. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VIN DID NOT QUALIFY FOR AN UNKNOWN RECALL THAT WAS MENTIONED ON TELEVISION. THE NHTSA CAMPAIGN ID WAS UNKNOWN. THE FAILURE MILEAGE WAS 107,000, AND THE CURRENT MILEAGE WAS 109,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10415427July 27, 2011ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
B+ BATTERY CABLE AT STARTER SOLENOID SHORTED TO STARTER CASE AND GROUNDED. CAUSING A FIRE IN ENGINE COMPARTMENT. CAR SHUT DOWN WITHOUT WARNING. ENGINE WENT OFF, LIGHTS WENT OUT ALL IN AN INSTANT. EMERGENCY FLASHERS WERE INOPERATIVE. PULLED OFF TO THE SIDE OF THE ROAD AND STOPPED USING THE EMERGENCY BRAKE. SMOKE WAS COMING FROM UNDER THE HOOD. OPENED THE HOOD AND FOUND THE FRONT OF THE ENGINE ON FIRE. EXTINGUISHED THE FLAMES. DISCONNECTED THE NEGATIVE TERMINAL ON THE BATTERY LOCATED IN THE TRUNK, CAR TOWED TO DEALER, IN PROCESS OF REPAIR. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10414964July 25, 2011FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 1999 VOLVO S80. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THE FUEL GAUGE DID NOT READ EMPTY AT THE TIME THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 8/29/11 *CN THE CONSUMER STATED A RECALL WAS ISSUED REGARDING DEFECTIVE FUEL PUMPS. HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS UNABLE TO DETERMINE WHAT CAUSED THE VEHICLE TO STALL. UPDATED 09/28/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10413383July 18, 2011FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE BEGAN TO SMELL AN ODOR OF FUEL INSIDE THE VEHICLE. THE VEHICLE WAS STOPPED AND THE CONTACT NOTICED THAT FUEL WAS LEAKING THROUGH CRACKS IN THE FUEL PUMP, TRAVELING UP TO THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10413145July 16, 2011STEERING
2000 S80 VOLVO ON HIGHWAY GOING STRAIGHT. 60 MILES AN HR. STEERING WHEEL TURNS RADICALLY TO LEFT. LOOSE CONTROL OF CAR. STEERING WHEEL IS LOCKED. MAC TRUCK DRIVER SAID THAT HE HEARD A LOUD SOUND OUT OF CAR. HE HEARD IT BEFORE HE SAW IT. AFTER BOUNCING OFF TRUCK AND HITTING RAILING. CAR FINALLY STOPS. CAR IS TOTALED. VOLVO BODY OF CAR WAS NOT VERY CRUSHED. I FEARED THAT IF THE MAC TRUCK DID NOT HIT ME. THE VOLVO WOULD HAVE TAKEN MANY LIVES WITH IT. IT WENT THROUGH 4 LANES OF HONKING TRAFFIC. HIT THE RAIL AND WENT THROUGH 4 LANES OF TRAFFIC AGAIN. I HAVE NEVER HAD AN ACCIDENT AND DO NOT KNOW WHAT HAPPENED TO CAR. I HAD JUST HAD IT IN FOR MAINTENANCE. 2 WEEKS AGO. *TT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411937July 12, 2011ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 VOLVO S80. THE CONTACT STATED THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS FOR THE FAILURE. THE DEALER REPLACED THE BATTERY AND THE WIRING HARNESS BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 186,585 AND THE CURRENT MILEAGE WAS 187, 642.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10409452June 21, 2011FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
ON WINDING DOWNHILL ROAD (1500 FT. DROP IN 2 MILES) CAR WENT FROM 45 TO NON-OPTIONAL 20 MPH DUE TO FAILURE THROTTLE BODY. PART KNOW TO SUDDENLY FAIL WAS SUBJECT OF LAWSUIT ABOUT 2005 WHICH SETTLED IN LIMITED TIME FREE REPLACEMENT NOW EXPIRED. SHOULD HAVE BEEN A RECALL AS NOW PERMITS SAFETY ISSUE TO CONTINUE INDEFINITELY IN AUTOMOBILE TYPE/MODEL TYPICALLY DRIVEN DECADES. NOTE: CAR WHEN SLOWED BACKED UP DOWNHILL TRAFFIC ON THE DECENT IS THE MAJOR CAUSE FATAL AND OTHER ACCIDENTS IN THE AREA, AND SET STAGE FOR OUT-OF-CONTROL SLOWING ACCIDENTS. ALTERNATIVE OF PULLING OFF AND REQUESTING TOW AT LEAST AS EQUALLY HAZARDOUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10402818May 26, 2011VEHICLE SPEED CONTROL
I AM WRITING YOU TODAY IN REGARD OF A RECALL FOR MY 1999 VOLVO S80'S ETM (ELECTRONIC THROTTLE MODULE). IN 2006, THERE WAS A CLASS ACTION LAWSUIT IN WHICH VOLVO AGREED TO EXTEND THE WARRANTY OF THE ETM TO 10 YEARS OR 200,000 MILES. I HAVE OWNED THE CAR FOR ABOUT A YEAR AND BOUGHT THE CAR FROM MY FATHER. MY FATHER OWNED THE CAR SINCE 2007, AND HAD FRUSTRATINGLY SPENT A TOTAL OF APPROXIMATELY $7,000 IN (DOCUMENTED) REPAIRS. HE NEVER RECEIVED NOTIFICATION OF THIS RECALL AND WOULD HAVE UNDOUBTEDLY MADE THAT REPAIR KNOWING THE PART WAS RECALLED AND THERE WAS A STRONG LIKELIHOOD THE PART WAS DEFECTIVE. THE CAR AS OF NOW HAS UNDER 126,000 MILES AND HAS BEEN OUT OF WARRANTY SINCE 2009. VOLVO WILL COVER A SOFTWARE UPGRADE FOR FREE, BUT IN THE EVENT THE SOFTWARE PATCH FAILS, THE REPAIR WILL COST IN UPWARDS OF $1000. IS THERE ANYTHING YOU CAN DO ON MY BEHALF TO GET THAT REPAIR TAKEN CARE OF SERVICE BULLETIN NUMBER : 155 NHTSA ITEM NUMBER : 10019595 COMPONENT : VEHICLE SPEED CONTROL DATE OF BULLETIN : MAR 20, 2006 I SINCERELY THANK YOU FOR ANY HELP YOU CAN GIVE ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10402686May 25, 2011TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2007 VOLVO S80. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE NHTSA CAMPAIGN ID NUMBER 10V335000 TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS REPAIR PERFORMED. THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT EXPERIENCED FIVE BLOWOUTS DUE TO THE SIDE WALL FAILURE BEFORE THE RECALL WAS PERFORMED AND AFTER THE RECALL WAS PERFORMED HE EXPERIENCED THREE BLOWOUTS. THE FAILURE OCCURRED ON THE DRIVER AND PASSENGER FRONT TIRE WHILE DRIVING APPROXIMATELY 5 TO 6 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE RECALL REPAIR WAS NOT THE CAUSE OF THE SIDE WALL FAILURE. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 42,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10402587May 24, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT STATED THAT THE TRANSMISSION URGENT WARNING LAMP ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE SOLENOID WAS DEFECTIVE AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,741. UPDATED 3/1/12 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399624May 9, 2011VEHICLE SPEED CONTROL
THE CAR THROTTLE IS FAULTY. MY CAR REVS TO HIGH RPM WHEN IDLE AND AT LOW SPEEDS. IT ALSO IS IN LIMP MODE. WHEN THIS PROBLEM WAS FOUND AND RECALLED IN 2006 I BROUGHT THE CAR IN FOR THE SOFTWARE UPGRADE, BUT THE CAR IS STILL TRYING TO LUNGE FORWARD AT LOW SPEEDS AND REVVING IN IDLE. I WAS TOLD BY VOLVO CUSTOMER CARE THERE WAS NOTHING THEY WILL DO FOR THE PROBLEM SINCE THE SOFTWARE HAD BEEN UPGRADED EVEN THOUGH THE THROTTLE IS FAULTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397886April 25, 2011ELECTRICAL SYSTEM
ON APRIL 21,2011 APPROXIMATELY 7:45AM, MY VEHICLE FAILED IN ACCELERATING POWER SUDDENLY WHILE DRIVING. IN ADDITION, MY VEHICLE JERK, SKIP, AND SHOOK UNCONTROLLABLY. I HAD MY CAR TOWED TO MY PERSONAL REPAIR SHOP (REPUTABLE VOLVO SERVICE, INC.) MY MECHANIC INFORMED ME AFTER A DIAGNOSTIC, THAT THE THROTTLE MODULE NEEDS TO BE REPLACED. HE TELLS ME THAT ONLY THE VOLVO DEALER WOULD BE THE ONLY REPAIR SERVICE TO REPLACE THIS PART DUE TO THE SOFTWARE PROGRAM THAT INCLUDED. SO, ONCE AGAIN, THE CAR WAS TOWED THE AUTHORIZE VOLVO DEALER. THE DIAGNOSTIC HERE IS THE SAME, THE THROTTLE MODULE NEEDS TO BE REPLACED. THERE WAS A RECALL ON THIS PART, ALONG WITH OTHER PARTS. I WAS NOT INFORMED ABOUT THIS THROUGH THE DEALER BUT THROUGH RESEARCH OF MY OWN. THE SERVICE MANAGER TELLS ME THAT I WOULD HAVE TO CONTACT VOLVO MANUFACTURER TO SEE RATHER THEY WOULD HONOR THE RECALL OF THE REPLACEMENT OF THIS PART. I CONTACT THE MANUFACTURER AND SPOKE WITH MRS. MARILYN AND MRS. JAN AND I WAS TOLD THAT THIS PART WAS PAST THE WARRANTY BUT THEY WOULD HONOR THE SOFTWARE UPDATE FOR THIS PART. ALSO THE ENGINE COOLING FAN RECALL IS STILL OPEN BUT I HAVE ALREADY HAD THIS PART AND LABOR DONE AT MY OWN EXPENSE DUE TO THE FACT THAT I WAS NOT AWARE OF THE RECALLS. THE THROTTLE MODULE IS ABOUT $700.00, THIS DOES NOT INCLUDE LABOR OR ANOTHER SOFTWARE PROGRAM. FOR MY TOTAL REPAIR COST IS $1185.00 AND STRONGLY FEEL THAT THIS IS NOT FAIR BECAUSE NONE OF MY PARTS WERE REPLACED THROUGH THE RECALL. IN OTHER WORDS I SHOULDN'T HAVE TO PAY FOR A PART PLUS LABOR THAT WAS DEFECTIVE IN PRODUCTION. I SHOULD BE EXTENDED THE SAME RECALL CONDITIONS THAT OTHER VOLVO OWNERS WERE ABLE TO RECEIVED. VOLVO INC KNOWS EXACTLY WHAT CARS RECEIVED THEIR RECALL PARTS REPLACEMENT AND ALSO WHICH CARS DID NOT THROUGH THEIR VIN NUMBER. OF COURSE THEY WOULD EXTEND THE SOFTWARE UPDATE PROGRAM BECAUSE IT'S LESS EXPENSIVE. PLEASE ASSIST ME. THANKS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10394198April 4, 2011FUEL SYSTEM, GASOLINE
HELLO, I RECENTLY PURCHASED USED "99 VOLVO S80 T6 - VIN [XXX]. A FRIEND WAS STANDING NEXT TO MY PARKED CAR LAST WEEK, STARTED TO LIGHT A CIGARETTE, AND I STOPPED HIM BECAUSE I SMELLED A STRONG GASOLINE VAPOR. LOOKING UNDER THE CAR, THERE WAS WHAT LOOKED TO BE ABOUT 2 CUPS OF RAW GAS ABOUT 1/2' IN AND IN FRONT OF THE PASSENGER REAR TIRE. ASIDE FROM THE OBVIOUS LOSS OF A VEHICLE, WE COULD VERY EASILY HAVE BECOME A BURN STATISTIC OR WORSE, AND THAT LIKELY WOULD EXTEND TO ALL OF THE HE OTHER PEOPLE WHO WERE STANDING NEARBY. AT THE TIME. AN INTERNET SEARCH FOR "VOLVO S80 FUEL LEAK" THAT EVENING YIELDED MULTIPLE RESULTS THAT INDICATED THIS IS COMMONLY REPORTED PROBLEM ON ALL S-80 MODELS, AND THAT A RECALL WAS IN EFFECT FOR 2002 AND NEWER VEHICLES TO REPLACE THE FUEL PUMP DUE TO FAILURE WITH HAIRLINE CRACKS IN THE NOZZLE CONNECTING TO THE RETURN LINE, CAUSING A LOT OF FUEL TO SPRAY UNDER THE CAR BELOW THE REAR SEAT, SINCE THE RETURN LINE IS UNDER HIGH PRESSURE AT ALL TIMES. HERE IS BUT ONE LINK ON THIS SAFETY PROBLEM AND RECALL - HTTP://WWW.MATTHEWSVOLVOSITE.COM/FORUMS/VIEWTOPIC.PHP?F=11&T=25517. UPON OPENING THE ACCESS PANEL TO VIEW THE TOP OF THE FUEL PUMP, IT WAS CLEARLY EVIDENT THAT MY CAR HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. I CALLED VOLVO CUSTOMER SERVICE (800 458 1552) AND WAS TOLD THERE ARE NO ACTIVE RECALLS MATCHING MY VIN. I PUSHED ABOUT THE RECALL AND THEY FINALLY AGREED IT IS A WELL KNOWN PROBLEM BUT THE RECALL DOESN'T APPLY TO 99-01 MODELS, EVEN THOUGH THEY ALSO AGREED THAT THEY USE EXACTLY THE SAME PUMP AND CONFIGURATION. I WAS ALSO TOLD THAT VOLVO DOESN'T HAVE A PHONE NUMBER FOR NHTSA! SOMEONE IS GOING TO GET SERIOUSLY INJURED OR KILLED BECAUSE OF THIS CATASTROPHIC FUEL SYSTEM FAILURE, SO PLEASE, PLEASE, PLEASE, EXPAND THIS RECALL FOR ALL YEARS AND MODELS OF VOLVO THAT USE THIS KNOWN DEFECTIVE COMPONENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10392264March 20, 2011VEHICLE SPEED CONTROL
MY CHECK ENGINE LIGHT WENT ON. I TOOK MY CAR TO MY MECHANIC WHO INFORMED ME THE CODE WAS FOR THROTTLE BODY POSITION SENSOR AND THAT THERE WAS A RECALL. I CALLED THE VOLVO DEALER AND ASKED THEM ABOUT IT. THEY SAID, YES THERE WAS A RECALL FOR SOFTWARE AND THAT MY VEHICLE HAD GOTTEN THE UPGRADE. I ASKED IF THERE WAS ANYTHING ELSE THEY COULD DO ABOUT IT, THE EMPLOYEE IN VOLVO SERVICE SAID NO. I RECEIVED THE SAME ANSWER WHEN I ASKED THEM IN PERSON. ON MARCH 1, 2011, NEARLY A YEAR LATER, I ASKED ANOTHER MECHANIC, WHO INFORMED ME THAT IF THE SOFTWARE UPGRADE DIDN'T WORK, THE DEALER WAS SUPPOSED TO REPLACE THE ENTIRE THROTTLE BODY. I CALLED THE ANOTHER VOLVO DEALER WHO INFORMED ME THAT YES, THIS WAS THE CASE. MY CAR WAS ONE DAY OUT OF COVERAGE FOR THE RECALL NOW. AND SOMETIME WITHIN THE YEAR MY COMPUTER WAS RESET AND THE PROBLEM CODE FOR THE THROTTLE BODY IS GONE. I AM UPSET BECAUSE WHEN IT WAS A PROBLEM FOR ME, THE FIRST DEALER GAVE ME THE INCORRECT INFORMATION ABOUT THE RECALL. I WAS DRIVING FOR A LONG TIME WITH MY CAR IN LIMP MODE AND A MALFUNCTIONING THROTTLE BODY. I AM SURE THAT THE DEALER WAS OBLIGATED TO REPLACE THE THROTTLE BODY, SINCE IT IS PART OF THE ACCELERATION SYSTEM. I THINK YOU SHOULD COMPEL THEM TO REPLACE MY THROTTLE BODY OR GUARANTEE REPLACEMENT IF MY THROTTLE BODY MALFUNCTIONS AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386321March 3, 2011VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE INDEPENDENTLY DECELERATED TO 20 MPH AND THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS SHUT OFF AND RESTARTED BUT THE FAILURE WAS STILL PRESENT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE VEHICLE PROBABLY NEEDED A NEW COMPUTER BUT THE MECHANIC WAS NOT POSITIVE THAT THE REPAIR WOULD CORRECT OR WAS CAUSING THE FAILURE. THE CONTACT THEN CALLED THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER: 06V441000 (VEHICLE SPEED CONTROL) BUT WAS INFORMED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO THE RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 166,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386237March 2, 2011ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FIRST THE HIGH BEAM HEADLIGHTS COULD NOT BE DIMMED AND CONSTANTLY REMAINED ON CREATING PROBLEMS FOR ONCOMING DRIVERS. NEXT THE HIGH BEAMS COULD NOT BE TURNED ON CREATING VISIBILITY ISSUES WHEN DRIVING THE CAR. THE COMPONENT THAT FAILED IS THE CENTRAL ELECTRONIC MODULE ( CEM ) . WHEN THE CEM FAILED IT ALSO BURNED OUT THE TURN SIGNAL BOARD. BOTH THE CEM AND THE TURN SIGNAL BOARD NEEDED TO BE REPLACED WITH NEW UNITS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0