Volvo S60 Complaints

1,272 consumer complaints on file.

#11153995November 26, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 VOLVO S60. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO SUBARU OF MELBOURNE (LOCATED AT 4340 W NEW HAVEN AVE, WEST MELBOURNE, FL 32904, (321) 768-8020) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 49,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152481November 19, 2018
ENGINE
LIKE MANY OF THE COMPLAINS LISTED FOR THIS MAKE AND MODEL, MY 2012 VOLVO S60 IS CONSUMING OIL BETWEEN OIL CHANGES WITH NO WARNING LIGHT OF LOW OIL PRESSURE SHOWING UP. THERE IS NO SMOKE OR PUDDLES INDICATING BURNING OIL OR AN OIL LEAK. WE TRY TO KEEP A CLOSE EYE ON THE OIL BECAUSE THE DEALER SAID SINCE IT'S A TURBO IT NEEDS EXTRA OIL BETWEEN CHANGES. ABOUT A YEAR AGO THE OIL TRAP WAS CHANGED BECAUSE IT WAS LEAKING. RECENTLY, THE CAR STARTED RUNNING ROUGH, LIKE IT NEEDED SPARK PLUGS,(THOUGH IT WAS NOT TIME) THEN THE CHECK ENGINE LIGHT CAME ON. WE FOUND OUT THE 5TH CYLINDER STOPPED FIRING AND I HAVE A WARPED HEAD NOW BECAUSE OF THE ENGINE GETTING TOO HOT. THE WEEK BEFORE, I COULD SMELL THE CAR WAS BURNING RICH, NOW I REALIZE IT WAS BECAUSE OF THE 5TH CYLINDER AND VERY LIKELY THE 'GUNK' FROM THE STOPPED UP OIL TRAP. EVERYTHING LEADS BACK TO THE OIL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150508November 6, 2018
AIR BAGS
CPSC: ON SEPTEMBER 8, 2018 AROUND 4:30PM ON A SATURDAY, I WAS RUNNING ERRANDS AND SUDDENLY MY CURTAIN AIRBAGS ON MY 2012 VOLVO DEPLOYED. THERE WAS A HIGH PITCH, LOUD SCREECHING NOISE, A LOUD POP AND ALL THIS DEBRIS SPRAYED ALL OVER ME AND THE INSIDE OF MY CAR AND THESE WHITE PLASTIC AIRBAGS (CURTAINS) BUSTED THROUGH THE ROOF OF MY CAR. *DT *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11144780November 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE STATIONARY, THE ENGINE CAUGHT FIRE. THE CONTACT STATED THAT SMOKE ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND OPENED THE HOOD, AND THE ENGINE WAS SURROUNDED BY FLAMES. A POLICE OR FIRE DEPARTMENT REPORT WAS NOT FILED. AN INDEPENDENT MECHANIC EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. A DEALER WAS NOT MADE AWARE OF THE FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11143317October 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
IN OCTOBER 2018. WHILE DRIVING MY 2012 VOLVO ( 88,000 MILES)THE CAR STARTED TO HESITATE IN TRAFFIC THEN IT STOP. I HAD JUST EXIT THE EXPRESS HIGHWAY ON TO A CITY STREET. THERE WAS NO SENSOR LIGHTS OR ENGINE CHECK LIGHT THAT CAME ON AT ALL. TRIED TO CRANK THE CAR BACK UP. THE CAR WOULD NOT START. SUDDENLY THE OIL LIGHT AND THE AIR BAG LIGHT CAME ON. A SEARS TECHNICAL CAME OUT TO JUMP START THE CAR THINKING IT WAS MY BATTERY TO TAKE CAR TO THERE SHOP. HE CHECK THE OIL BECAUSE THE LIGHT WAS ON. THE OIL WAS FINE NOT LOW. I HAD JUST HAD A OIL CHANGE SEPT 2018. THE CAR STILL WOULD NOT START. I HAD TO GET A TOW TO A SHOP FOR FOREIGN CARS. MY DIAGNOSIS ENGINE LOCKED UP. THE INJECTORS 5 AND 6 WAS WIDE OPEN (HYDRO LOCKING ) FUEL HAD BEEN LEAKING EVERYWHERE EVEN IN MY OIL. THE PRICE WAS $1400.00 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142720October 25, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT SMELLED A FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139951October 12, 2018
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
WHILE DRIVING CAR, A FIRE STARTED UNDER THE HOOD NEAR THE HEADLIGHT , FLAMES WERE FLYING ALTHOUGH CAR HAD NO ENGINE LIGHT AND RAN GREAT. PULLED OVER AND PEOPLE HAD FIRE EXTINGUISHER AND FIRE COMPANY CAME TO MAKE SURE IF WAS ALL OUT. EXTENSIVE DAMAGE DONE TO CAR. I AM TOLD IT SHOULD OF BLOWN A FUSE INSTEAD OF LIGHTING ON FIRE WITH MY GRANDSON AND DOGS IN THE CAR WITH NO WARNING. INSURANCE SAID IT IS ELECTRICAL WITH THE CAR AND WILL NOT COVER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131716September 26, 2018
VEHICLE SPEED CONTROL
AS FAR BACK AS 2011, THERE WERE COMPLAINTS THAT VOLVOS EQUIPPED WITH THE CITY SAFETY SYSTEM WOULD SUDDENLY STOP OR SLOW DOWN FOR NO REASON. THIS SAME SITUATION HAPPENED TO ME IN SEPTEMBER 2018. AS I WAS MAKING A LEFT TURN TO CROSS AN INTERSECTION, MY VOLVO S60 SUDDENLY CAME TO A HALT. THERE WAS NOTHING IN FRONT OF ME. I WAS NOT SURE WHAT HAD HAPPENED AS I HEARD A GRINDING NOISE. I PULLED THE CAR OVER AND AS I WAS ABOUT TO GET OUT OF THE CAR, I NOTICED A WARNING ON THE DASH THAT THE CITY SAFETY HAD GONE OFF. FOR SOME UNKNOWN REASON, MY VOLVO HAD DECIDED TO JUST STOP. FORTUNATELY FOR ME, THERE WERE NO CARS APPROACHING THE INTERSECTION FROM THE OPPOSITE SIDE AND NO ONE WAS BEHIND ME. HAD THERE BEEN, I COULD EASILY BEEN REAR ENDED OR SIDE SWIPED. THE FOLLOWING DAY, I IMMEDIATELY CONTACT VOLVO AND SCHUMACHER VOLVO IN WEST PALM BEACHES. DESPITE PROVIDING A FULL EXPLANATION TO VOLVO, THEY REFUSED TO COMMENT OR ADDRESS THE MATTER. SCHUMACHER TOOK MY CAR AND DID A FULL INSPECTION, WHAT THEY FOUND WAS THAT THE CAMERA WAS DIRTY AND THEY HAD TO REMOVE AND CLEAN IT. NOW LET ME BE CLEAR, THE INSIDE OF MY WINDSHIELD IS SPOTLESS. THE OUTSIDE IS CLEAN. WHAT SCHUMACHER WAS REFERRING TO WAS THE CAMERA INSIDE THE UNIT THAT IS SEALED UP AGAINST THE TOP OF THE INSIDE WINDSHIELD. HOW COULD THIS CAMERA EVEN GET DIRTY? THIS IS THE REASON THE CITY SAFETY SYSTEM COULD HAVE CAUSED A FALSE POSITIVE. THE SYSTEM COULD INCORRECTLY ASSUME THERE WAS SOMETHING IN FRONT OF THE CAR AND PUT ON THE BRAKES. AFTER SCHUMACHER HAD CLEANED THE CAMERA, THEY STATED THE SYSTEM HAD BEEN TESTED AND WAS WORKING. I ASKED THE SERVICE MANAGER, RICHARD, IF WE COULD TEST MY CAR OUT WHEN I PICKED IT UP. UNBELIEVABLY, HIS RESPONSE WAS: 'VOLVO WON'T LET US TEST THE CITY SAFETY SYSTEM. IT IS FAR TOO DANGEROUS. WE CANNOT DO ANYTHING THAT WOULD PUT OUR CUSTOMERS IN DANGER OR DAMAGE A CUSTOMER'S VEHICLE'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130971September 24, 2018
FUEL/PROPULSION SYSTEM
VECHILE LEAKING GAS AND HAD STRONG GAS SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130764September 22, 2018
ELECTRICAL SYSTEM
WHILE DRIVING, ALL POWER (ALL POWER) IS LOST, WITHOUT WARNING. DRIVING NORMALLY IN TRAFFIC, THE CAR SIMPLY SHUTS DOWN. ENGINE STOPS, NO LIGHTS (INTERIOR OR EXTERIOR), NO DASHBOARD DATA, SAFETY SYSTEMS DISABLED, NO TURN SIGNALS, NO POWER STEERING, SAFETY FLASHERS DO NOT FUNCTION, ETC. ESSENTIALLY LIKE THE CAR WAS TUNED OFF. TRY TO RESTART - NOTHING. AFTER 'RESTING' FOR 5 MINUTES, STARTS AND RUNS NORMALLY. HAS REOCCURRED 3 TIMES. VISITS TO THE DEALERSHIP HAVE RESULTED IN NEW BATTERY, AND ALTERNATOR. NO DEFINITIVE DIAGNOSIS, JUST 'HOPE' THAT THE PROBLEM HAS BEEN FIXED. BUT NEITHER OF THOSE REPAIRS HAVE FIXED THE PROBLEM, IT REOCCURED AGAIN (3RD TIME). THE CAR IS EXTREMELY DANGEROUS TO DRIVE IN THIS CONDITION, TO ME AND MY FAMILY BUT ALSO TO OTHER DRIVERS ON THE ROAD. IT HAS BEEN TOWED TO THE DEALERSHIP. NO DIAGNOSIS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130034September 18, 2018
ELECTRICAL SYSTEM
THE DASHBOARD INSTRUMENT PANEL AND LIGHTS GO OFF AND COME BACK ON WHENEVER. I HAVE HAD THE CAR FOR OVER A YEAR. IT WAS A GIFT. I JUST FOUND OUT TONITE FROM AN OFFICER THAT WHEN THE INSTRUMENT PANEL AND LIGHTS ARE OFF I HAVE NO TAIL LIGHTS. I WAS WONDERING IF THERE HAS EVER BEEN A RECALL. THIS IS VERY DANGEROUS THE DATE BELOW IS IT AN APPROXIMATE. I REALLY DO NOT REMEMBER THE EXACT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124016September 2, 2018
FUEL/PROPULSION SYSTEM
FUEL LEAKING FROM TANK (MOST LIKELY TOP OF TANK), WHEN FUEL PUMP IS OPERATING. UPON SOME SEARCH, I FOUND THAT THERE WAS A RECALL FOR THIS PROBLEM FOR THE S60 FROM 2001 TO 2009. BUT FOR SOME REASON MY VIN IS NOT COVERED. SEEMS LIKE THERE'S SOME LOOPHOLE THAT THEY MANAGED TO USE, WHY NOT ALL VINS SHOULD BE COVERED. ITS CLEARLY A VERY DANGEROUS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122049August 24, 2018
ENGINE
ON DECEMBER 24, 2015, OUR 2012 VOLVO S60 FWD T5 ENGINE BROKE DOWN ON A CITY STREET. THE BELT WAS REPLACED AT THE VOLVO DEALERSHIP WITH A STANDARD "VOLVO-BELT." MILEAGE ON THE CAR AT THE TIME WAS 43843. FAST FORWARD TO AUGUST 21, 2018, THE CAR BREAKS DOWN AGAIN ON CITY STREET. CURRENT MILEAGE IS 73114. THE BELT AGAIN BREAKS. HOWEVER, THIS TIME DEBRIS GOT INTO TIMING BELT GEARS. THIS CAUSED THE ENGINE TO JUMP TIME AND NOW VALVES ARE BENT. VOLVO DEALERSHIP QUOTED $~6000.00 TO REPAIR. IS THERE AN UNDERLYING ENGINE/BELT PROBLEM THAT NEEDS TO BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112498July 19, 2018
ENGINE
CONSUMING OIL BETWEEN OIL CHANGES AND NO WARNING LIGHT OF LOW OIL PRESSURE SHOWS UP. JUST LUCKY TO HAVE CHECKED THE DIP-STICK DURING MY ROUTINE CHECKUP AND FOUND OIL COMPLETELY DEPLETED. ADDED 5 QUARTS OF SYNTHETIC OIL AGAIN CHECKING IN THREE WEEKS I HAD TO ADD ANOTHER 2 QUARTS. THIS IS NOT GOOD AT ALL. THE MANUFACTURER NEEDS TO BE NOTIFIED OF THIS PROBLEM WHICH IS VERY RAMPANT AND MANY PEOPLE HAVE HAD THEIR VEHICLES ENGINE SEIZE. A RECALL TO FIX THE PROBLEM IS NEEDED ASAP. THE VEHICLE HAS ONLY 62K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111427July 15, 2018
STRUCTURE:BODY
WHILE DRIVING ON A HIGHWAY AT 65 MPH (THE LEGAL LIMIT) AT APPROXIMATELY 6:55 AM ON 2 JULY 2018, I WAS TWO OR MORE CAR LENGTHS BEHIND THE CAR AHEAD OF ME WHEN THE SUN ROOF CATASTROPHICALLY SHATTERED. NO ROAD DEBRIS WAS OBSERVED AND THE ROAD WAS DRY AND NOT IN A CONSTRUCTION ZONE. WITH THE SUDDEN EXPLODING SOUND, I DIDN'T KNOW WHAT WAS GOING ON BUT WAS ABLE TO MAINTAIN CONTROL OF THE CAR. I WAS DUCKING DOWN REFLEXIVELY AS THE NOISE WAS ABOVE MY HEAD. FORTUNATELY, THE INTERIOR SUN ROOF SHADE WAS CLOSED AND THE SUN ROOF WAS CLOSED. IN MY REARVIEW MIRROR, I SAW THE CAR DIRECTLY BEHIND BRAKING HARD AND THE CARS IN THE NEXT LANE SLOWING DOWN TO AVOID THE DEBRIS I LATER REALIZED WAS THE EJECTED GLASS FROM MY SUN ROOF. THE NOISE CONTINUED AND THEN THE GLASS BEGAN FALLING INTO THE FRONT AREA OF THE CAR THROUGH THE VENTS IN THE SUN SHADE AND I FINALLY REALIZED THE SUN ROOF GLASS HAD SHATTERED. THE CAR IS MAINTAINED IN EXCELLENT CONDITION AND THERE WERE NO SIGNS OF CHIPPING, CRACKS OR OTHER DAMAGE TO THE SUN ROOF PRIOR TO THE INCIDENT. THERE WERE ALSO NO SIGNS ON THE CAR'S HOOD, WINDSHIELD, OR ROOF THAT SHOWS DEBRIS IMPACTED THE CAR AND CAUSED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103393June 22, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
CAR STALLED WHILE DRIVING THEN WOULD NOT GO ANY FASTER THAN 15MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103041June 21, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF GLASS EXPLODED WHILE DRIVING ON THE FREEWAY IN HOT WEATHER. THERE WAS NO SIGN OF A ROCK OR ANY OTHER OBJECT HITTING THE VEHICLE. I HAVE DONE MY RESEARCH AND THIS IS A KNOWN ISSUE WITH VOLVO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100697June 9, 2018
ENGINE
I TOOK MY CAR IN FOR A ROUTINE OIL CHANGE AND DISCOVERED WITHIN 45 MILES OF DRIVING THE CAR THAT THERE WAS NO OIL IN THE VEHICLE. THE OIL PRESSURE LIGHT NEVER CAME ON NOR DID THE CHECK ENGINE LIGHT COME ON. IT WASN'T UNTIL AFTER I ADDED 4QUARTZ OF OIL AND THE ENGINE QUIETED DOWN THAT THE OIL PRESSURE LIGHT CAME ON FOLLOWED BY A CHECK ENGINE LIGHT AND A NOTIFICATION SAYING TO TURN OFF THE ENGINE IMMEDIATELY. THIS HAPPENED AS I WAS DRIVING MY CAR TO PEP BOYS TO SEE A MANAGER ABOUT THEM NOT PUTTING OIL IN THE CAR. I HAVE BEEN FIGHTING WITH PEP BOYS ON THE ISSUE FOR OVER A MONTH AND THE MECHANIC I HIRED HAS JUST POINTED OUT THAT THERE WAS A RECALL FOR THE ISSUE I AM HAVING WITH MY CAR. APPARENTLY VOLVO HAS HAD AN ISSUE WITH THE TIRE PRESSURE LIGHT NEVER COMING ON WHICH IS EXACTLY WHAT I TOLD PEP BOYS THAT THERE WAS ABSOLUTELY NO INDICATION THAT THERE WAS NO OIL IN THE CAR UNTIL A KNOCKING SOUND HAD STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093399May 11, 2018
UNKNOWN OR OTHER
VEHICLE HAD A NO START, NO CRANK CONDITION WHILE PARKED. WAS TOWED TO DEALERSHIP. DEALER DETERMINED NO START, NO CRANK CONDITION WAS CAUSED BY OUTDATED SOFTWARE. I DO NOT THINK VOLVO SHOULD DESIGN A CAR TO NOT START IF SOFTWARE IS OUTDATED. HAD I NEEDED TO USE THE CAR TO DRIVE TO HOSPITAL OR SOME OTHER EMERGENCY THIS WOULD HAVE BEEN AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092076May 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, POWER TRAIN, EXTERIOR LIGHTING
TAKATA RECALL [XXX]. FOR MY SSN NUMBER, DRIVER LICENSE NUMBER CALL ME FOR THAT INFORMATION I DON'T LIKE TO PUT IT ON WEBSITE SO THAT OTHER PEOPLE CAN GET IT BUT HERE'S MY VIN [XXX] EMAIL IS [XXX] THE WHOLE DASHBOARD MY LIGHTS WON'T COME ON THE KEY WONT COME OUT I HAVE TO WAIT 5 OR 10 MIN TO WAIT FOR IT TO COME OUT IT SMELL LIKE GAS SOMETIMES THE KEYLESS WONT WORK I CHANGE THE THANG IN THE BACK FIVE TIMES IN ONE MONTH THE GEAR SOMETIME DON'T WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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