Volkswagen Taos Complaints (2022)

309 consumer complaints on file.

#11563003January 2, 2024
SERVICE BRAKES
I built this car brand new at the end of 2021, received in February 2022. At 20,000 miles, my car was already noted to have rear brakes that were substandard and significantly more worn than is normal for wear and tear on a brand new vehicle. At this time, I was not informed of the problem, and it was led to continue until I went in for standard 30k maintenance. When I went in for the 30k maintenance, i was told my rear brakes would already need to be replaced. There is no brand new car that should need brakes replaced at 30k. Volkswagen has extended their warranty on the brakes to 24k, but since my car was out of that mileage range, it is not covered by the warranty. The brake warranty should be extended to 40k miles - as even with hard use, you still shouldn't need your brakes replaced until at least 50k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562666December 29, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561756December 25, 2023
UNKNOWN OR OTHER
My car suddenly shuts off even while in motion. When this happens I have to brake, put the car in Parking, press the off button, press it again to turn the car on, put the car on Drive, and the I can keep going. This is extremely dangerous, and have almost been hit several times. I don’t feel safe driving my car anymore. I brought my car to the VW dealer and they said there is nothing wrong with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561459December 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that while the vehicle was at a complete stop, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was persistent and almost caused several crashes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560455December 16, 2023
ENGINE
2022 taos using coolant. Originally believed to be head gasket could as well be burning. At this time we are not sure a head gasket will make a difference. Dealership stated to keep coolant with to keep from over heating. 61,XXX miles in the vehicle. Did discuss pressure issues with the dealer about a year ago but they could not find the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560200December 14, 2023
POWER TRAIN
Volkswagen has a leaking head gasket and has been at the dealer for 3 months and Volkswagen and dealer do not have information on when part for the vehicle will arrive so the car is safe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559640December 12, 2023
ENGINE, UNKNOWN OR OTHER
Head gasket is leaking engine coolant. Engine coolant light stays on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558297December 4, 2023
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557940December 1, 2023
FUEL/PROPULSION SYSTEM
The car stalls and cannot propel itself forward. Two dealerships have unsuccessfully attempted to replace and fix the fuel injection pump, sensors and harnesses. The car has been to Palmetto 57 Volkswagen (Miami, FL) and Jim Ellis Volkswagen (Kennesaw, GA) dealer service centers 5 times since the car was purchased on October 7, 2023. Today is December 1, 2023. I've been told three times that the engineers at the VW National Headquarters have been informed of the problem and are working on fix. The car is still at the Palmetto 57 service center and cannot be driven due to lack of a repair solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557089November 27, 2023
ENGINE
Warning light for coolant appeared around 11K mile mark, took it in to dealership where service department said there were no leaks and added coolant. After several months, warning light appeared again, only this time I bought coolant from dealership and topped it off myself. They said it's normal for this to happen. 3 months later, the warning light is back on and a different dealership is now saying the head gasket needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556461November 22, 2023
AIR BAGS, POWER TRAIN
On two occasions our Taos, when put in drive rolled backwards on a slight grade when the brake was released. The dealership says they cannot replicate the problem and suggests waiting 1.5 to 3 seconds after shifting to drive before releasing the brake. I don't think this is standard procedure, at least in any car I've ever driven and I've never heard of such a procedure in any car. In addition, the airbag light on the dash is currently on. The dealership diagnosed the problem as a damaged wire under the passenger seat. I inspected the wire and found a light gauge wire extending from the floorboard to the bottom of the passender seat, which is damaged, for reasons unknown, however is glaringly unprotected and vulnerable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556026November 20, 2023
SERVICE BRAKES
Vehicle not stopping properly. Vehicle is rolling further due to Rear Brake Pads deteriorating prematurely. Rear Brake Pads deteriorating under 20,000 miles after replacement of the original brakes that deteriorated under 20,000 miles. Volkswagen issued an extended warranty for the initial brake defect. Volkswagen has not fixed the braking issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555897November 19, 2023
UNKNOWN OR OTHER
There is a serious acceleration problem. When trying to enter into traffic either turning left or right or going straight from stopped position, there is serious lag/hesitation to the vehicle accelerating. After pressing the throttle for a couple of seconds with very little movement, it will then jerk and squeal the tires. There have been many times when we have come close to being hit by this problem while pulling into traffic. I have had this vehicle back to the dealer twice. The first time they said there was no issue. The second time, I talked to the service manager (a personal friend) and he admitted there was an issue with acceleration. However, Volkswagen had no solution. No one else has looked at this vehicle. No warning lamps or lights. I have another appointment with my dealer for the latest recall and will address this with them again. Please, please, please discuss this with Volkswagen and get them to fix this issue. Other than the lag/hesitation in acceleration, I very much like this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555509November 16, 2023
ENGINE, POWER TRAIN
2022 vw Taos had leaking coolant, notified by coolant warning light. Coolant replaced 3 times, but always low within a few weeks. Took to dealer and Taos diagnosed with a blown head gasket. Told car was unsafe to drive and dealer confirmed the problem. Have been waiting on the parts to fix for over 3 weeks. Also told the entire engine must be rebuilt to fix. Very concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552782October 31, 2023
ENGINE, ELECTRICAL SYSTEM
I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551641October 24, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving out of the driveway, the brakes made an abnormal sound. Additionally, the instrument panel became inoperable. The coolant warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty gasket. The vehicle was repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was 3,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551318October 23, 2023
ENGINE
The contact owns a 2022 Volkswagen Taos. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The vehicle was restarted. The vehicle was taken to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550573October 18, 2023
ENGINE
Head gasket failure which leads to coolant leak. Engine failure possible. After doing some research I found that the 2022 VW Taos' all have this in common around 13,000 miles. My vehicle will be going to the shop tomorrow morning but through my research I found that people are waiting weeks for head gasket replacements because they're on backorder due to the volume of replacements. Check engine light came on maybe 3 weeks before coolant lights as well as a lag in drive pick up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549672October 12, 2023
ELECTRICAL SYSTEM
The screen will freeze when driving and the navigation will freeze about 3x on a 20min drive. Also when I use reverse the camera will freeze or black out and I am not able to see where I am going reverse. I have gone to VW dealer in Huntington Beach and they said they cannot do anything about it until they issue a recall or if there is an update for the electrical system which can take a year or more. It is a new car. It should not have these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548781October 7, 2023
UNKNOWN OR OTHER
Trying to leave work. Have to stop the car to scan my badge. Went to hit the gas and the car was off while in drive. Took me 5 minutes to get the car to turn back on. Serious safety issue that they said is only happening to the AWD but it’s also happening to the FWD and Volkswagen is not doing anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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