Volkswagen Taos Complaints (2022)

309 consumer complaints on file.

#11510499March 6, 2023
VEHICLE SPEED CONTROL
The car auto-accelerates and the acceleration is very jerky. When you put the car in gear it accelerates without control. Too dangerous to drive in the city.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508424February 21, 2023
EXTERIOR LIGHTING
I keep the light switch turned to auto. At random times I will get this warning on the center display to turn on the lights. I look down and find that the switch has turned to the left to off. I have no idea how this happens. It is not in a place where I can bump it or touch it. I do not feel safe knowing that I think that I have lights on and they are, in fact, off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508018February 18, 2023
SERVICE BRAKES
I am writing to address the problem with the rear break pads on this car. 9/29/22 my rear breaks were at 6+mm mileage recorded 21,926. 2/13/23 my rear breaks were at 1mm mileage recorded 27,451. VW took video footage. I had the breaks replaced by a certified mechanic 2/17/23, I also received a notice the same day, it was a warranty extension on the rear breaks. This notice stated that the warranty was extended to 2 years or 24,000 miles. I went over the 24,000 by 3,451 miles and it wasn’t honored. This is a major safety issue with a lack of timely action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503298January 23, 2023
ENGINE
The check engine light has come on 4 times in 5 months and car goes into limp mode in the middle of traffic making it unsafe. I pull over turn off car and turn back on and it runs fine for several weeks and then it does it again. Antelope Valley VW tells me I'm getting bad gas but I use Mobil, Chevron, or Shell
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501924January 16, 2023
ENGINE
Vehicle is consuming coolant. It is not leaking. Over the course of 2-3 months I'm adding 6-8 ounces of coolant. VW dealership cannot provide a diagnosis for the missing coolant and claims it is normal. I suspect slow head gasket leak. The VW Taos forum has numerous posts from owners experiencing similar symptoms with some requiring head gasket replacement. My fear is that at some point the leak will expand and cause major engine damage or seizing. If that happens during a freeway commute an accident or fire could occur. VW should investigate and recall any vehicles subject to early head gasket failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500655January 8, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
When coming to a stop the car stalled, max rpm 3000 warning fired with check engine light. Once restarted it bucked as if it was not getting fuel then stalled again. Dealer had just installed update 48 hours prior to this happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500267January 5, 2023
FUEL/PROPULSION SYSTEM
I purchased this vehicle a year ago for my 17 year old daughter. The initial test drive through slow suburban streets was not sufficient to identify the major acceleration issue that has persisted while owning this car. There is a significant lag in response time when pressing the accelerator. It typically takes 1 to 2 seconds for the turbo to engage after pressing the accelerator. This only occurs when pressing the accelerator roughly half way or more (generally when you need to accelerate quickly to navigate approaching traffic). While only slightly pressing the gas pedal (less than half way), the car will accelerate as expected, but with very little power. Beyond the halfway point, the turbo will engage (approximately 1 to 2 seconds after reaching that point) causing the car to accelerate very quickly in a jerky manner - there is simply no in between. As an experienced driver, I am able to work around this flaw, but my daughter has had numerous incidents where she has nearly been caught in the middle of traffic performing left hand turns. We have taken the vehicle to the shop once already to address this concern but nothing was done or recommended to correct the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499693January 1, 2023
SERVICE BRAKES
The rear brakes on my 2022 VW Taos are making grinding noises and now I have to get my brakes replaced. They should not need replacing this soon. This is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498485December 22, 2022
FUEL/PROPULSION SYSTEM
There is a major lag in throttle response after slowing then attempting to speed back up. For example, a car in front of me turns right at an intersection while in travel so I slow down. After stepping on the accelerator to speed back up, it can take 5-7 seconds before there is any response. At times it’s long enough that traffic behind me starts honking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498466December 21, 2022
SERVICE BRAKES
Rear brake pads were worn to the metal at 20,000 miles. Front brakes were perfect. Had NTB look at them after VW told me my brakes were squeaky because of the weather. NTB agreed this was not normal for a brand new car. They said the front pads would be worn as well if it were because of driving behaviors. I contacted VW and informed them a lot of VW Taos owners are having this issue. They did nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498452December 21, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
I have taken my Taos in for 1 year / work 10,000 mile inspection. I was told my breaks are worn and I should monitor them. This should not be happening when the car is one year old with less than 10,000 miles. I believe inferior brakes were designed for the car. This seems to be major complaint for many of us who purchased the car in the first year. The ECU light that has come on 3 times over the year is a problem. No known diagnosis for the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494110November 18, 2022
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
2022 VOLKSWAGEN TAOS. CONSUMER WRITES IN REGARD TO ENGINE CONTROL MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493128November 10, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
While attempting to accelerate from a stop, my Taos began to shake, the check engine light began flashing, and the car felt as if it were going to stall. I pulled over, turned the car off, turned it back on, and the car was drivable. This occurred around 5,000 miles. The dealer confirmed multiple misfires and a high pressure oil leak. The parts were replaced. My taos has a terrible lag when accelerating. This is a constant problem. It barely moves then all of the sudden it will take off, causing the wheels to spin out and your head to hit the headrest. This is extremely dangerous and has almost caused multiple accidents for me. I took the vehicle in to service and they stated that the Emission pump valve was stuck open, causing it to drive badly. The pump was replaced at around 6,000 miles. The car continued to drive badly and at approx 7,000 miles, I was accelerating from a stop when the car began to shake again and would not accelerate. The check engine light began flashing and the start/stop error message appeared. I pulled over and turned off the car. I turned it back on and the engine light went off but the start/stop still did not work. I brought it to the dealer and they confirmed additional engine misfires. The dealer cleared the codes and advised me to use premium gas. The Taos is supposed to run on 87, not premium. There are multiple online forums for Taos Owners. A concerning amount of people have complained about these exact same issues with their vehicles and that VW's "fix" is to run premium gas. This vehicle seriously needs to be looked into, as it is posing a serious safety hazard to all involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492682November 8, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I purchased my VW TAOS on Nov 26, 2021, and since then I have experienced faulty issues 4 times. 2022 Jul twice, Sep once, and Nov once. When merged to the main road the car refuses to accelerate and gives strange sounds in transmission/engine area. The first 2 times I had the issue with loss of power and significant lag in acceleration I could see the "start/stop error" message in the dashboard, and I had to pull over to the side of the road. I drove in the parking lot nearby for few minutes and continued driving when the engine seemed OK, but the automatic engine start/stop system failed to work on traffic lights when car fully stopped. I notified my local dealership about this issue and got an appointment for inspection in August. When examined they recommended changing my fuel to premium and explained that the fault was caused by the quality of gas I put. I followed their instruction and only been pumping Unleaded-91 Premium grade fuel for the last 2 months, but I had a more serious issue in mid-September. In the middle of traffic at 40mph speed a sudden loss of power occurred followed by a check engine light flashing. Again, I had to make an emergency stop from the second lane to pull over into the shoulder. When I notified this to my dealership, they recommended to get the car checked during my first oil change that was supposed to happen a month later because when I consulted with the operator, they said I should observe if the problem is going to reoccur. On 7th of Nov 2022, I got my oil changed for the first time at the dealership and drove my car for a while and it seemed fine. However, by the evening when I tried to drive it back home the same issue with worse noise in the engine area took place and car failed to accelerate in the middle of the traffic where I had to act quickly to pull over to the side of the road causing risky situation to other drivers on the road and myself. I am now convinced that this issue is never going to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491265October 28, 2022
POWER TRAIN
Purchased vehicle new from dealer on 5/25/22. Auto Start/Stop feature was enabled while driving on 6/8/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and restart while sitting in the middle lane of a busy road. Had error message advising to restart manually come up on dashboard. Reported problem to dealer where purchased. Auto Start/Stop feature was enabled while driving on 10/27/22. Stopped at light and vehicle shut off as it should have with feature enabled but then would not start again. Had to put car in park and try restarting. This time I had to try to restart approximately 4 times before car was running again. This happened while sitting stuck in the middle lane of a very busy road again. This time I was very concerned about getting hit so I did not even notice if the error message about starting manually came up on the dashboard. I was busy putting on hazard lights and looking for cars that may hit me and trying to re-start car. Since incident first time in June - about 85-95% of driving time I disable Auto Start/Stop feature for fear of this happening again. Therefore it could have likely happened many more times between June and October if the feature had been enabled while driving. This vehicle does not have AWD. I will report to dealer but I see many others seem to have same or similar problem with this 2022 Taos so I wanted to report here as well. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490601October 24, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489499October 17, 2022
ENGINE
I was driving along in the left lane of a 6 lane busy highway with traffic moving along at about 80 mph when out of the blue with no warning indication whatsoever, the Taos engine shuts off and just lost all capability to accelerate. I had to then maneuver across 5 lanes of 80 mph traffic as I was rapidly losing speed to make it to the shoulder. All this to say, this put me in a very dangerous situation with no forewarning that anything could be wrong. It took a few tries to get the engine to start back up from the shoulder. It is said that VW knows about this issue for the AWD models, but my case is evidence that it also happens to FWD models. This issue is very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488394October 7, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487518October 2, 2022
AIR BAGS, ELECTRICAL SYSTEM
Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset” while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying “no codes have been stored” and that they were unable to help me from there.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11486267September 25, 2022
SERVICE BRAKES
After 11,000 miles the rear brake pads were completely worn, 4mm of brake pad material left, and replaced by the dealership under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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