Volkswagen Taos Complaints (2022)

309 consumer complaints on file.

#11532718July 17, 2023
ENGINE
Our VW Taos has 7,700 miles. This morning our engine coolant light came on. On engine inspection, our coolant level is less than minimum. This should not be happen on an engine that is less than a year old and with less than 10k miles. Researching the issue, the Taos is having head gasket issues with this new engine. Many, many, many complaints can be found online. Please help us Taos drivers by making VW issue a proper recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532189July 14, 2023
ENGINE
Vehicle has coolant leak: head gasket. Dealer says 2 to 3 weeks. There are many more people with the same car same problem. VW is not helping, dealer does not want to help with rental or loaner. I want a new engine. They don't have the tools or the knowledge to take care of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532126July 13, 2023
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My rear brakes are metal to metal at less than 25,000 miles. Second issue when I im driving my car will not accelerate and the warning light comes up. I have to completely stop turn it off in the middle of the road and then it will start going. I called vw and they told me that they didn’t know what it could be. Maybe water got in a sensor. This issue has happened twice and it’s scary. Third issue my automatic braking will just brake when no one is in front of me almost causing someone to hit me from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531853July 12, 2023
ENGINE
The contact owns a 2021 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle was driving rough. The contact stated that the EPC and check engine warning lights were illuminated. After restarting the vehicle, the vehicle operated normally. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure continued to occur. The vehicle was taken back to the dealer who replaced the engine wiring harness, fuel injectors, and the intake manifold. No further information was available. The manufacturer was notified of the failure. The failure mileage was 20,896.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531830July 12, 2023
AIR BAGS, STEERING, SERVICE BRAKES
UNKNOWN The vehicle lost all functionality and did not respond to any commands/requests made by the driver until railroad tracks caused the vehicle to stop and all side airbags to deploy. My girlfriend and myself were at fear for our lives as google maps was attempting to take us unto a bridge when the vehicle became unresponsive while driving. Consequently, we had to choose hard soil as the brakes and steering would not react to any of the drivers commands. I received a parcel of mail about the recall 2 days after the accident in the mail. The problem has not been confirmed by a manufacturer, the police, insurance reps or any others as Progressive auto insurance has still not been to the car to investigate since being at the body shop on May 30th, 2023 when this accident occurred and the insurance claim was made. Progressive keeps telling me to be patient when I call for an update. Not until July 6th, 2023 when they informed me that this will now need to go to a Product Manager due to a recall on the vehicle. When I search my VIN on the NHTSA and VW website, it says recalled vehicle. The independent car shop that the towing service towed the vehicle to claims that they can not look at it until Progressive comes to investigate. There were no warning lamps, nor messages nor other symptoms of the problem prior to the failure. The first appearance of the problem came via mail parcel on the evening of June 1st, 2023, days after the undiagnosed accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11531249July 10, 2023
VEHICLE SPEED CONTROL
Accelerating from hard stop causes vehicle to jerk. There is a lag that is dangerous when sitting in traffic. I was sitting in bumper to bumper traffic when I accelerated. The car has no response and then will have a sudden acceleration seconds after pushing the pedal. This only happens when accelerating from a hard stop. I have called 2 local dealers and they confirmed they have seen this issue. 1 dealer stated they have seen this issue in my exact model, with no fix. 2nd dealer states they have seen it in a different model but have no fix for my current model. This problems puts the safety of myself and others at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530687July 6, 2023
ENGINE
Coolant system has been giving low warnings with no visible leak. Over last month has had to be topped up several times. Then had another low level warning, as well as ECP warning and RPM limiting warning as well as check engine light. Upon taking to dealer to get it checked, was told that head gasket is where the leak and there is also an issue with the turbo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530559July 5, 2023
SERVICE BRAKES, ENGINE
At 6578 miles, the Taos was confirmed to have a warped right rear caliper requiring replacement of the part. Confirmed failure of mfg part. Vehicle was at the dealership for over two weeks for repair. The car had been making a grinding noise at lower speeds. At ~13,000 miles, the coolant reservoir was nearly empty (only 5 weeks after a routine oil change service). The car was giving low coolant warnings. Took car into the dealership and confirmed the engine head gasket had failed and evidence of coolant was found on the outside of the engine. Car is currently still at the dealer awaiting the replacement part and repair. Extremely disappointing that a vehicle with 13K miles has had these types of major issues. The dealer in Fort Collins, CO couldn't get the car for another 4 weeks to diagnose and the technician told my husband that he would just top off the coolant and keep an eye on it. They denied any issues with the engine gasket. When I called the Greeley dealership they knew immediately what the issue was and indicated they had repaired several Taos vehicles for this issue with the engine gasket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530403July 5, 2023
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2022 Volkswagen Taos. The contact stated while driving 25 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the evaporator valve to be replaced. The vehicle was repaired; however, the following day the check engine warning light illuminated. The contact stated that the vehicle was taken to the same dealer and the evaporator valve was replaced total of 6 times within 4 months. The manufacturer had not been notified of the failure. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529988July 2, 2023
POWER TRAIN
The coolant level keeps going low. I have to top off the coolant antifreeze on a weekly basis. I can find any leaks and no spots under the car when parked over night. This is a wide issue with TAOS 2022 owners and VW does not seem to acknowledge this issue. Please help us!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529068June 27, 2023
ENGINE
Engine coolant decreases significantly on new and hardly used vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528916June 26, 2023
ENGINE
The coolant level keeps decreasing started around 18K. At the scheduled 20K service, the dealership claimed this to be "normal" for these cars. Very hard to believe for me after owning multiple cars for more than 25 years. The fluid was topped by dealership. after 3 months decrease below the normal level. It was dx by dealership to have a failed oil separator and engine head gasket. It seems many Taos cars have same problem starting around 16-20 k. This is definitely a manufacturing flaw that could have catastrophic effects on the engine. It should be addressed properly by VW and probably a recall and warranty extension. The car is in dealership with NO ETA for the parts to be ready and for fixing the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528824June 26, 2023
EXTERIOR LIGHTING
Digital Dash goes dark at times, so dark you cant see the speed or any of the gages. You have to pull over shut the car off and wait approx. 40 seconds and then restart, it may or may not do it again.I have read on the vw forum that a lot of Taos owners are having this problem. No help from VW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528600June 23, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While driving my vehicle the engine became unable to shift gears or speed up. The check engine light came up and shortly after the EPC light appeared. After coming to a stop, the vehicle died and was unable to turn on. After returning it to the dealer - they informed me it was due to a recall on the VW Taos software which appears to be consistent with the 2022 Taos recalls on AWD vehicles. My car is FWD drive but empierced the same problem and I was not notified of any potential issue. This happened while I was driving to Puerto Penasco, Mexico just south of the Arizona border for a weekend trip. Luckily, my vehicle broke down just outside of the city where we could call a tow truck and safely sit on side of road. The drive is only 4 hours from Phoenix but 90% of the way is through the desert which I feel extremely fortunate this did not happen in a remote area. Volkswagen only provides roadside assistance in the United States, so I had to pay out of pocket to get my car towed across the border and picked up to go to the dealer. My vehicle only has 11,470 miles and is 18 months old. The vehicle was serviced at 10,000 miles and I was not notified of any potential defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527788June 19, 2023
ENGINE
Car stalls out at low speed or stopping at light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526979June 14, 2023
FUEL/PROPULSION SYSTEM
Serious lag in acceleration. This is very dangerous when changing lanes or entering traffic. It will suddenly lurch forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526370June 10, 2023
ENGINE
I have had the vehicle for 1 year and 6 months. I have had to put coolant in it 5 times, about once a month. It has been tested 3 times for a leak and there isn’t one. The dealership just keeps telling me it’s a problem with all of them and there is not fix. They won’t even try. No recalls on it, and I just ran out do warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525352June 5, 2023
ENGINE, ELECTRICAL SYSTEM
at 20,000 miles the low coolant light came on and I took it to the dealer and they diagnosis it as a leaking through the head gasket my vehicle has been in the shop for approximately one month and to replace the head gasket. Also the information system would not come on or needed to have a hard reset in order to work. Also reported that to the dealer they could not duplicate the problem. This head gasket problem is concerning since it took 5 months to get the part and I was driving around with the issue. Don't know the extend of damage to the car's engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524444May 30, 2023
ENGINE
I was driving home from work and my vehicle jerked twice and then shut off. The check engine light came on and my car was unable to be used. I shut my vehicle off and waited for 10 minutes and it started back up and I drove it. I have called the dealership, it’s a huge safety issue. I drive 67 miles one way to and from work. Had i been on the freeway this would have been much worse. When i call the dealership no one will assist me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524303May 29, 2023
SERVICE BRAKES
Rear Brakes wore out uneven premature. Vehicle has less than 20k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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