Volkswagen Taos Complaints (2022)

309 consumer complaints on file.

#11547858October 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM
When starting out from a dead stop there is a hesitation for about 1 1/2 second. If you press harder on the accelerator the vehicle surges forward. This also happens if you are on a highway and try to accelerate to change lanes or pass some other vehicle. I have been to my dealer three time for th same problem. The computer results claim BAD FUEL. I have tried all grades of fuel even though the vehicle is designed for 87 Octane. The service mgr suggested 94 octane, I also have gone to a different dealer as per VW customer service’s advice. Their service rep informed me that VW’s all models have this same problem. There was also an update installed which there was somewhat of a minor change but the problem is still there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547491September 30, 2023
ENGINE, VEHICLE SPEED CONTROL
Vehicle accelerates rapidedly or sluggish from stopped. Unable to anticipate which response you may get operating the vehicle and is therefore a safety in my opinion. Also the drop pad overheats my android phone to the point the phone shuts down and is so hot you can't pick it up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546561September 26, 2023
SERVICE BRAKES
Brakes are on this care are failing well in advance of typical cars. My car's rear brakes are messing at a 3 with less than 20,000 miles on the vehicle. I'm aware of a safety campaign, but VW says my car wasn't made in that window. Clearly something is wrong or my brakes wouldn't be wearing out at less than half of what is expected. Ironically, my wife's Passat is doing the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545082September 17, 2023
ENGINE
This is a follow-up to a previous complaint. I've had my car into the dealership twice to check for Coolant leaks, as I am losing coolant on a consitent basis. To date the dealership has not been able to sort the leak. I've just learned VW has issued a TSB 2071245/1 for this issue. The text of the TSB includes the language: "Original engine production head gasket design can lead to coolant leaks.". VW has yet to issue a recall for this issue to all affected vehicles which include 2022 MY VW Taso (my car) and VW Jetta. Potentilally all of these vehicles on the road can have head gasket leaks which could cause an engine to seize on the highway. VW has identified the issue but has not yet recalled these vehicles. This is a safety concern for the approximatley 80 thousand cars on the road which are affected. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544798September 15, 2023
ENGINE
Head Gasket failure on a 2022 Taos. Multiple vehicles with this issue at the dealership with no part ETA. Car has been at the dealership for 2 months. No ETA on part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543062September 7, 2023
ENGINE, SERVICE BRAKES
Our Taos is Bartley 18 months old and has less than 20k miles. Our coolant level was super low. We got the car towed (because we were on a road trip) and the dealership said it was low but that is normal and they refilled the coolant. Now we went for our 20k inspection and the said that the coolant Gasket has blown. The dealership mentioned they had a bunch come in with the same issue. When looked online many said they have the same issues and have been waiting MONTHS for the parts as everything is on back order. We now are uncertain if the fix will work and are worried that in a year or so the whole thing will blow again and we will be out of a car for weeks again( they said they might have it fixed in the next 4-6 weeks- so we are out of a car until then). Additonally the back brake pads are way lower than they are supposed to be. Dealership said again that they see that regularly at VW Taos. All this can be safety issues!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541319August 28, 2023
FUEL/PROPULSION SYSTEM
While driving the car threw a code for EPC and throttle became extremely un responsive. I had to limp to the side of the road and re start the car. The code is for “start/stop” this car has had many recalls and issues since I bought it. It feels extremely faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541247August 28, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving approximately 45 MPH, there was an abnormal grinding sound coming from the vehicle. The contact assumed that the sound was coming from the driver's side front wheel. The contact stated that while stopping or accelerating, the sound was evident. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the front brake pads had 95% wear life remaining however, the rear brake pads were significantly worn and was metal-on-metal. The mechanic informed the contact that the automatic braking system was the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 31,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540788August 25, 2023
ENGINE
I CURRENTLY ONLY HAVE 18,000 MILES ON THE VEHICLE AND THE LOW COOLANT LIGHT HAS CAME ON TWICE. I TOOK THE VEHICLE IN AND THE SECOND TIME THEY SAID THAT I HAVE A BLOW HEAD GASKET. THE PARTS ARE ON BACK ORDER AND I HAVE BEEN WAITING FOR OVER 2 MONTHS FOR REPAIR.THEY REFUSE TO GIVE ME A LOANER AND I HAVE BEEN DRIVING THE VEHICLE SINCE THE DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540669August 25, 2023
POWER TRAIN
My daughter was backing out of a parking place at a drive in restaurant. After backing up and shifting in to drive, the car would still only go backward. She put the car in park and she turned the car off and back on, shifted into drive and it still went in reverse. After turning off and on the car a second time, it was finally able to go forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540293August 23, 2023
UNKNOWN OR OTHER
This car has a very dangerous lag on acceleration. You push the pedal more and more and then all of a sudden it lurches forward and it is very dangerous when turning a corner onto traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539302August 18, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
This is on going issue with VW. Every time they update the emc the car gets worse. Car has hesitation, jerking and delayed throttle response which almost got me hit 2 times when changing lanes. You depress the gas pedal and car does not going anywhere. When maintaining speed and depressing gas pedal theres no response and then all of sudden it kicks in for the speed you wanted and if not that speed you were doing it jerks, downshifts. Makes transmission go nuts sometimes. When accelerating to get on highway and you depress pedal to floor it literally spins the tires after long delay. This was demonstrated to dealer who returned vehicle stating only occasion lag tech case# 3091845. This issues are very dangerous and someone will get hurt. This has been going on since car was new. It stopped for a year and after Campaign 24IR it messed car up again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539299August 18, 2023
POWER TRAIN, SERVICE BRAKES
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to stop immediately while depressing the brake pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that an intermittent failure of the electronic transmission control module was possible. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538497August 14, 2023
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Lane assist keeps failing sporadically, Dealer unable to duplicate concern. Have pictures of failure messages. Autonomous Emergency braking failed and went off without any notice or problem to create them to go off. Have video of event where ABS goes off for no reason. This is very dangerous situation since brakes going off to stop car that shouldn't be happening. This happened at low speed what would happen if this went off at high rate of speed? Forward collision warning has gone off before for no reason with auditable alert and image on dash, but no braking. VW was able to pull event from car to determine what happened. So this is not a matter that it didnt happen but wasn't duplicated. Plus Video corresponds to event report in car systems. VW's problem is that they don't rely on customer complaints but dealers who don't report issues. If they can't duplicate problem then problem doesn't exist. Unfortunately for VW all incidents were capture with photo's and Video!! This car and all other models should be stopped from being sold. I will contact other federal agencies since it seems to be a known problem that they get away with. Video can be produced if NHTSA wants video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537107August 8, 2023
POWER TRAIN
TAOS 2022 S model. Coolant level keeps dropping every 1K miles on average. Dealer admitted it is a head gasket issue. However, they do not have the parts to properly fix the issue. It has been over two months now since the dealer diagnosed head gasket issue with no ETA to repair due to lack of parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535673August 1, 2023
UNKNOWN OR OTHER, SERVICE BRAKES, ELECTRICAL SYSTEM
2 instances occurred where the auto start/stop initiated in the midst of driving resulting in a stall and required the car to be restarted in order to start driving again. One time occurred while backing up and another while taking a turn both at low speeds. There was a recall on 2021 Volkswagen Taos’s for the same problem. I brought the car to the dealership to be assessed and the car remained in the service lot from 7/6/23 to 7/17/23, however the problem could not be recreated. Thus the car was returned to me without any solution. I clearly stated to them that I am picking up the car against my wishes as no solution was found and this has been extremely dangerous almost causing accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535246July 29, 2023
ENGINE, POWER TRAIN
This is for a 2022 VW Taos SEL. Vehicle is mildly driven commuter vehicle. Purchased NEW from VW in February 2022. It is end of July 2023, vehicle has now 10,300 miles. Issue presented as engine coolant low warning (red symbol) in October 2022, approx 8,000 miles on car. Vehicle has not shown any evidence on enclosed garage of dripping/leaking coolant. Contacted local VW dealership, upon inspection said they observed coolant below minimum and topped it off. Coolant light cam on again in early 2023 not 1000 miles later since first coolant warning. Contacted same VW dealership, upon inspection said same thing, observed coolant below minimum and topped it off. They stated that was likely a technician maybe didn't close the coolant cap fully, as well as "weather" affecting level. 1-2 month later, engine coolant light again. Contacted same VW dealership, upon inspection said they performed an engine pressure check and no issue found, but topped off low coolant. They stated as long as coolant level is maintained car is fine to drive, likely just burning a little coolant, and that inspections haven't revealed any leaks around engine. June 2023, near 10,000 miles, upon first start of day, a little white smoke emitting from exhaust, smells like burnt sugar somewhat, engine coolant shows just below minimum again. White smoke emitted every time start the car next day with same burnt sugar smell. Contacted same VW dealership to schedule appointment and when asked about what can/will be done, they stated there's no recall and that just another pressure check and visible inspection. Vehicle is used now just to drive to grocery, doctor appts... during drive there's noticeable loss of power when pressing on pedal for a car that in first 6 months had tremendous pep. It turns out the dealership only logged/recorded my visits TWICE, and has stated that they need to build more of a history for VW/dealership to escalate action to repair. Issue is head gasket leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534724July 27, 2023
POWER TRAIN
The car is a 2022 and every few months I noticed I have to top-up the cooling/antifreeze. Finally I took it to the dealer on 7/6/23. They determined that the head gasket will need to be replaced. It is three weeks later and they still do not have even an ETA as to when the parts will arrive to perform the head gasket. I am still driving around with the possibility of the losing coolant will cause long term damage to the car. The manufacturer do not seem to care enough and the dealer is not answering my emails or calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534709July 27, 2023
ENGINE, POWER TRAIN
At approximately 17K miles, the vehicle indicated a low coolant condition via dashboard indicator. Reservoir levels had dropped by about 17oz. Vehicle now requires regular coolant top-up once every 1-2 months to maintain minimum levels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533739July 21, 2023
SERVICE BRAKES
Rear brake pads and rotors wearing out prematurely. Front pads and rotors no wear indicating vehicle is not using or using the front brakes at almost zero. This is a safety concern and is widely known amongst TAOS owners. You must have a recall of some kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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