Volkswagen Rabbit Complaints
160 consumer complaints on file.
- #11210024May 26, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
DISPLAYING ABS LIGHT, ELECTRONIC STABILITY LIGHT, EMERGENCY BRAKE BEEPS THEN LIGHT REMAINS ON BLINKING, STEERING ALIGNMENT LIGHT DISPLAYS, CHANGED OUT THE REAR ABS SENSORS AND THE RIGHT REAR WHEEL HUB, ALL LIGHTS REMAIN ON. BECAUSE MY CAR WAS MANUFACTURED IN 2007 IT IS NOT PART OF THE RECALL FOR THE ABS MODULE (A KNOWN ISSUE) SO EITHER I PARK THE CAR PERMANENTLY OR COUGH UP A RIDICULOUS AMOUNT OF MONEY TO FIX A KNOWN ISSUE. I HAVE DRIVEN THE CAR AT LOWER SPEEDS AND SEVERAL TIMES WAS FORCED TO RELY ON THE E-BRAKE BECAUSE THE BRAKE PEDAL WOULD NOT OPERATE. IT IS SERIOUSLY DANGEROUS TO HAVE ON THE ROAD DUE TO AN ISSUE THAT VOLKSWAGEN BEEN AWARE OF FOR A LONG PERIOD OF TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11203635April 25, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS BRAKE MODULE FAILED DEACTIVATING ESC AND POWER STEERING CAUSING UNEXPECTED OVER STEER AND UNDER STEER, CAUSING MOMENTARY LOSS OF CONTROL OF VEHICLE. RECALL ISSUED AND NEW SOFTWARE FLASHED TO MODULE. VWOA FAILED TO REPLACE FAULTY MODULE PROBLEM STILL EXISTS. FAILURE OCCURRED ON A CLEAR DRY AFTERNOON IN CITY DRIVING AT 45 MILES AN HOUR IN A CURVE. ALMOST PUT VEHICLE IN DITCH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11194395April 7, 2019ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE STARTING THE CAR, SEVERAL DIAGNOSTIC LIGHTS CAME ON, INCLUDING THE ECP AND CHECK ENGINE LIGHT. ENTERING THE REVERSE GEAR MADE THE CAR ACCELERATE FAST BACKWARDS WHEN RELEASING THE BREAKS BUT NOT USING THE GAS PEDAL TO ACCELERATE. THE SURPRISE IT CAME WITH COULD HAVE LED TO BACK INTO CARS OR PASSENGERS STANDING BEHIND. THE CAR FELL INTO A SAFETY MODE, FORWARD ACCELERATED VERY SLOWLY TO MAX 30 MPH WHILE HEADING TO A SHOP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11194179April 5, 2019ELECTRICAL SYSTEM
MY KEY IS STUCK IN THE IGNITION ON THE ACC POSITION. I CAN ONLY START THE CAR. IT WILL NOT TURN TO THE OFF POSITION. THE ONLY WAY I AM ABLE TO SHUT OFF THE CAR IS TO PULL 2 FUSES UNDER THE HOOD. VEHICLE WAS STATIONARY WHEN THIS PROBLEM BEGAN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11183144February 28, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT TOOK THE VEHICLE TO CRESTMONT VOLKSWAGEN (730 NJ-23, POMPTON PLAINS, NJ 07444, (973) 839-4000). AFTER UPDATING THE SOFTWARE FOR THE ABS, THE DEALER DISCOVERED THAT THE ABS HYDRAULIC PUMP WAS NOT WORKING AND WOULD COST $2,500 TO REPAIR. THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 127,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11182579February 26, 2019VEHICLE SPEED CONTROL, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED AT HIGHER SPEEDS. WHILE DEPRESSING THE BRAKE PEDAL, AN ABNORMAL RATTLING NOISE WAS DETECTED. WHEN IT RAINED, THE ENTIRE BACKSEAT AND PASSENGER FLOOR WERE DRENCHED WITH WATER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,902.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11154668November 29, 2018ELECTRICAL SYSTEM, STEERING
STEERING STOPPED WORKING AND CAUGHT FIRE, THERE IS A HOLE IN THE SIDE OF IT LIKE A LASER SHOT OUT OF THE ELECTROMECHANICAL STEERING GEAR BOX. I HAD PARKED IN MY DRIVEWAY, AND WITHIN 15 MIN AFTER IT WAS PARKED, SMOKE CAME BILLOWING OUT FROM UNDER THE HOOD, IT ENDED UP BEING THE ELECTRONIC STEERING ON FIRE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11151053November 12, 2018SERVICE BRAKES
5/31/18 TOOK CAR IN FOR THE ABS MODULE RECALL. THEY DID A "SYSTEM UPDATE" LESS THEN SIX MONTHS LATER WHEN DRIVING ALL OF A SUDDEN EVERY LIGHT ON THE DASH STARTED FLASHING AND THE CAR BECAME DIFFICULT TO STEER AND BREAK SO WE IMMEDIATELY TOOK IT TO THE DEALERSHIP. AT FIRST THEY SAID IT NEEDED THE FANS REPLACED SO WE PAID $980.88 TO HAVE THAT DONE. WHEN DRIVING THE CAR HOME FROM THE DEALERSHIP ALL THE LIGHTS STARTED FLASHING AGAIN AND SO WE TOOK IT BACK TO THE DEALERSHIP AND AFTER TWO WEEKS AT THE DEALERSHIP AND "39 DIFFERENT COMMUNICATION CODES" THEY SAID THE ABS MODULE FAILED COMPLETELY AND NEEDS REPLACED. I CALLED COOPERATE VW FOR HELP BUT COOPERATE VW REFUSES TO REPLACE THE MODULE AS PART OF THE RECALL BECAUSE " IT DOESN'T SHOW A CERTAIN CODE" AND "IT DIDN'T FAIL AT THE TIME THEY DID THE SYSTEM UPDATE". THIS IS OVER A $2000.00 FIX AND WE ARE UNABLE TO AFFORD IT. I AM LEFT PAYING ON A CAR I STILL OWE $4000.00 ON THAT ISN'T SAFE TO DRIVE BECAUSE I CAN'T AFFORD AN ADDITIONAL $2000.00 TO FIX A KNOW PROBLEM THAT VOLKSWAGEN WON'T FIX. THIS IS HEARTBREAKING AND BEYOND UPSETTING WHEN THE LOCAL DEALERSHIP "AGREES THAT COOPERATE SHOULD FIX IT BUT THERE IS NOTHING HE CAN DO". HE EVEN SAID THAT THIS IS "A MAJOR PROBLEM WITH A MAJORITY OF THE CARS HE HAS BEEN WORKING ON". IT'S JUST NOT RIGHT!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11122922August 28, 2018AIR BAGS
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN RABBIT. THE CONTACT STATED THAT HER HUSBAND CRASHED INTO A TRACTOR TRAILER AT AN UNKNOWN SPEED AND ONLY ONE OF THE EIGHT AIR BAGS DEPLOYED. THE ONLY AIR BAG THAT DEPLOYED WAS IN THE STEERING WHEEL. THE AXLES ON THE TRACTOR TRAILER FRACTURED AND THE CONTACT'S HUSBAND WAS KILLED IN THE CRASH. A POLICE REPORT WAS FILED. THERE WERE NO OTHER INJURIES. THE DRIVER OF THE TRACTOR TRAILER AND THE DECEASED HUSBAND WERE DRUG TESTED, BUT THE RESULTS WERE NOT YET AVAILABLE. THE VEHICLE WAS TOTALED AND TOWED. THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #11105314July 3, 2018SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. WHILE DRIVING 60 MPH, THE VEHICLE LOST STEERING ABILITY. IN ADDITION, THE ANTI-LOCK BRAKE SYSTEM, ELECTRONIC STABILITY CONTROL, AND STEERING WHEEL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (FAIRFIELD VOLKSWAGEN, 96065 DIXIE HIGHWAY, FAIRFIELD, OH 45014) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN TO JOSEPH VOLKSWAGEN OF CINCINNATI (3813 MONTGOMERY ROAD, CINCINNATI, OH 45212) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) ON MAY 17, 2018. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102272June 18, 2018SERVICE BRAKES
UPON APPROACHING A RED LIGHT BRAKES WERE APPLIED BUT DID NOT SLOW THE VEHICLE. RATHER THAN STOPPING THE PEDAL DEPRESSED TO THE FLOOR WITH RESISTANCE BUT NEVER SLOWED THE VEHICLE RESULTING IN A REAR END COLLISION.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11097851May 24, 2018SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ABS MODULE. THE ABS LIGHT AND OTHER LIGHTS CAME ON. VW RELEASED A RECALL. AFTER TAKING IT TO THE DEALERSHIP THEY SAID THEY WILL ONLY REPLACE FOR FREE IF THERE IS AN ISSUE WITH THE GROUND ON THE MODULE. THEY ARE TRYING TO CHARGE $1500+ TO REPLACE THE MODULE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11085159April 15, 2018AIR BAGS, STRUCTURE:BODY, VEHICLE SPEED CONTROL
WAS IN A TIGHT SPOT AT A PARKING LOT, WHEN I WAS BACKING UP I HIT A BARRIER BEHIND ME, AFTER STOPPING AND SHIFTING TO GO FORWARD, THE CAR SPED UP UNCONTROLLABLY UNTIL IT CRASHED INTO A WALL IN FRONT. THE SPACE AND TIME WAS VERY SMALL/SHORT, BUT THE FORCE WAS SO RAPID THAT THE AIRBAGS WERE DEPLOYED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11083785April 7, 2018AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
LIGHTAIR BAG WARNING INDICATOR REVS AND SLOWS ABRUPTLY; FUEL SYSTEM LIGHT PAINT FLAKING OFF VEHICLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11083788April 7, 2018ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DOWNSHIFTING HARD ON ITS ON OIL LEAKING ON TOP AND BOTTOM OF ENGINE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11072035February 10, 2018ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
THE VEHICLE TURNED IN ACCESSORIES, BEEPING OCCURS AND A WRENCH APPEARS ON THE INSTRUMENT PANEL, ABS, TRACTION CONTROL, AND E-BRAKE LIGHT BLINKS. DID SOME RESEARCH AND FOUND OUT MKV MODELS FROM VW ALL HAVE THE SAME ISSUE CAUSING THE ABS PUMP/COMPUTER TO FAIL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11065750January 29, 2018SEATS
THE SEAT HEATERS ARE NOT REGULATING TEMPERATURE CONSISTENTLY AND I NOTICED THE DRIVER'S SEAT HAS A HOLE BURNED IN IT FROM THE HEATER. I AM AFRAID TO USE IT IN CASE IT CAUSES A FIRE, SINCE IT APPEARS IT ALREADY BURNED A HOLE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11062490January 12, 2018AIR BAGS
AIRBAG WARNING LIGHT KEEPS COMING ON STATING MAULFUCTION WHEN CHECKED COULD NOT FIND PROBLEM.WAS TOLD DO NOT WORRY ABOUT IT DO I HAVE A REASON TO WORRY???
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11056176December 23, 2017SERVICE BRAKES
ABS CONTROL MODULE - APPROXIMATELY $2,000 TO REPLACE VW HAS ALREADY RECALLED THE ABS CONTROL MODULE FOR '08 AND UP CARS...I HAPPEN TO HAVE AN '07 WITH THE SAME MODULE THAT IS NOT COVERED BY THE RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11056016December 22, 2017ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HALOGEN HEADLAMP BULB LIFETIME IS SHORTER THAN EXPECTED. TOO OFTEN I HAVE TO BUY NEW BULBS AND IT'S VERY UNSAFE ON THE ROAD DURING A DAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0