Volkswagen Rabbit Complaints

160 consumer complaints on file.

#11637753January 22, 2025
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2009 Volkswagen Rabbit. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds or while idling, the vehicle occasionally stalled, and had to be restarted to operate as needed. The failure was intermittent. The contact stated that the ABS, tire pressure, and air bag warning lights were illuminated. The vehicle was taken to the dealer who informed the contact that the recall repair could not be completed due to there not being a specific diagnostic code showing the extending ambiance reading a code of only 100 times and the requirement was 125 times. The manufacturer was not made aware of the issue. The failure mileage was 130,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584176April 20, 2024
AIR BAGS, SEAT BELTS, STEERING
Seat belt and air bag also steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582713April 12, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2009 Volkswagen Rabbit. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control) after the contact had experienced the failure. The contact stated that while driving at approximately 30 MPH, the ABS warning light illuminated, and the vehicle failed to accelerate as needed. The vehicle stalled, and after several attempts, the vehicle restarted and was able to be driven to an independent mechanic where it was diagnosed as ABS failure. The dealer was made aware of the failure but advised the contact that the failure had happened outside of the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582420April 11, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2009 Volkswagen Rabbit. The contact stated while driving 20-30 MPH and depressing the brake pedal, the vehicle stopped abruptly and pulled to the right. The contact was able to continue driving. The contact stated that the failure had been recurring while driving and applying a moderate amount of pressure on the brake pedal. The check engine warning light and the ABS warning light were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module was not communicating with the transmission. The contact became aware that the VIN was included in NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC) which he related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558482December 5, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am making a complaint against volkswagen for refusing to perform the abs safety recall. The ABS module is dead, I found out the hard way that I have no ABS or traction control. I stopped on the highway and lost control, I could have died and the van that hit me twice could did worse. The dealer refuses to perform the recall and is completely unhelpful. Yes there were warning lights and thats why I took it to the dealer. P.S. This happened a day before the accident. Two different VW dealers refused to perform the ABS module recall on my car even though Volkwagen customer care called to make my appointment, the car was too old, the repair was to expensive and also that the module wasnt communicating. It specifically says it in the recall, that if the module is not responding to replace it. The next day when I driving the car on the highway, I stepped on the brakes and the car started spinning on the highway, It spun into another lane and hit another car. I realized that the car did exactly what a car with no ABS would do.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11510759March 8, 2023
SEATS
Drivers side heated seat has a problem. The seat over heats and has burnt a hole in the fabric and melted part of the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475533July 24, 2022
ELECTRICAL SYSTEM, POWER TRAIN
ABS control module is malfunctioning and affecting steering and braking as well as the speedometer and acceleration. It was reported to the dealer and will be replaced, however the part is backordered with no ETA. Check engine, steering wheel , brake, EPC, and ABS lights present, first appearing approcimately February 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457029March 16, 2022
SERVICE BRAKES
ABSmodule is defective, Known problem for this car and volkswagon will not repair under warranty. after 2007 model year they will cove repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405384March 29, 2021
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEED ODOMETER WENT TO ZERO AND THE VEHICLE FAILED TO ACCELERATE FORWARD. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED NOR DIAGNOSED. A DEALER WAS NOT CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402941March 14, 2021
SERVICE BRAKES
ABS ,, ELECTRONIC STABILITY CONTROL IS BLINKING, THATS MEAN THE ABS MODULE IS FAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386851January 6, 2021
SERVICE BRAKES
NHTSA CAMPAIGN NUMBER: 16V913000 LISTS 2009 VOLKSWAGEN RABBITS TO BE AFFECTED IN THIS RECALL. I AM CURRENTLY FACING THE SAME EXACT ISSUE DESCRIBED AND MY CAR ALSO MATCHES THIS DESCRIPTION. HOWEVER, WHEN I DID A VIN SEARCH, IT SHOWS THAT THIS CAR IS NOT LISTED. CAN I GET MY CAR ONTO THE LIST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384934December 25, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
PULLED CAR UP TO PROPANE DISPLAY OUTSIDE OF HEB GROCERY STORE. ONCE TANKS WERE EXCHANGED, NOTICED SMOKE BILLOWING FROM ENGINE. TURNED CARE OFF, GOT OUT AND NOTICED FIRE UNDERNEATH ENGINE. STORE EMPLOYEE GOT HOOD OPEN, DOUSED FIRE. CALLED WRECKER TO TOW CAR HOME. ON DECEMBER 25, 2020 NEIGHBOR NOTICED SMOKE AND BURNING WIRE SMELL COMING FROM HOOD OF CAR. OPENED HOOD DISABLED BATTERY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11343073August 3, 2020
ELECTRICAL SYSTEM, STEERING, SUSPENSION
I GOT PROBLEMS ON ABS SYSTEM MODULE THAT'S WHY MY RABBIT2009 START ALL THE LIGHTS ON THE DASHBOARD AND LOSE THE CONTROL INCLUDING THE SPEED METER.CANT YOU HELP ME WITH THAT'S OCCURED WHEN I'M DRIVING ON A HIGHWAY TO MY JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341538July 26, 2020
ELECTRICAL SYSTEM
THE KEY IS STUCK IN THE IGNITION AND WILL NOT TURN TO TURN THE CAR OFF AND WILL NOT COME OUT. THE VEHICLE WAS PARKED AND TURNED OFF PRIOR TO THIS. WHEN THE CAR WAS TURNED ON, EVERYTHING SEEMED FINE UNTIL I TRIED TO TURN THE CAR OFF. AT THIS POINT, THE KEY WOULD NOT TURN DOWN TO TURN OFF THE IGNITION, AND AS A RESULT THE CAR COULD NOT BE TURNED OFF. AT THE TIME OF THIS HAPPENING, THE STEERING WHEEL WAS NOT LOCKED AND THE CAR WAS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300351January 19, 2020
SEATS
VEHICLE WAS IN MOTION ON CITY STREET IN NORTH CHATHAM, MA. SMELL OF BURNING. PULLED OVER AND DISCOVERED THAT THE ELECTRIC SEAT HEATER HAD BURNT A HOLE IN THE DRIVERS SEAT BACK. A HOLE WAS ALSO BURNT IN THE OUTER LAYER OF MY GOOSE DOWN COAT WHERE IT MADE CONTACT WITH BURNING SEAT BACK. BURNT HOLE IN SEAT IS APPROXIMATELY 0.375 INCH DIAMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287388December 5, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, POWER TRAIN
IN MOTION: THE TRANSMISSION IS NOT PROPERLY SHIFTING UP. THERE IS DELAY, THEREFORE THE CAR IS 'JUMPING' BEFORE THE HIGHER LEVEL OF GEAR AUTOMATICALLY SHIFT. THIS PROBLEM LAST FOR ABOUT 4 MONTHS IN MOTION: THE USE OF FUEL IS MUCH HIGHER THAN USED TO BE, EVEN ALL INJECTORS ARE PROPERLY WORKING. THIS PROBLEM IS NOW ABOUT 5 MONTHS OLD. THE REAR DOOR - ITS LATCH BROKE IN NOVEMBER 2014. THE DOOR FELT ON MY HEAD. CONTACTING VW USA - I WAS TOLD THAT THE REPAIR HAS TO BE DONE BY VW DEALER.. VW DEALER MADE ME A QUOTE OF $ 3.5 K WHICH I REJECTED. SINCE THAT TIME I AM CARRYING IN CAR BOARD OF WOOD AND USING IT FOR SUPPORT OF OPEN DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286743December 3, 2019
AIR BAGS
AIRBAG FAULTY LIGHT AND MESSAGE ON DASHBOARD STARTED WHILE VEHICLE WAS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278293November 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
WHEN DRIVING, MY 09 RABBIT, THE POWER STARING LIGHT WILL FLASH YELLOW TO RED AND THEN STAY RED, I'M JERKED TO THE SIDE, RIGHT AND LEFT . ON SOME OCCASIONS WHEN MAKING A RIGHT TURN, IT FEELS AS THOUGH I'M BEING SHOT FORWARD, I HAVE A TERRIBLE WOBBLE AND WHEN THIS HAPPENS I CANNOT ACCELERATE OVER 45 WITHOUT THE CAR SOUNDING LIKE A HELICOPTER, MY AC AND ABS LIGHT WILL FLASH ON THEN OFF SPORADICALLY. MY TRANSMISSION SLIPS PERIODICALLY AND THIS HAPPENS REGARDLESS IF I'M ON THE HIGHWAY OR CITY STREETS. I HAVE BEEN TO FOUR MECHANICS, I'VE HAD THE RIGHT FRONT AXLE REPLACED, TIRES ROTATED AND BALANCED, A NEW BATTERY AND A FRONT END ALIGNMENT. LUCKILY THE LAST MECHANIC I TOOK THE CAR TO HOOKED IT UP TO HIS MACHINE AND GOT CODES FOR THE ELECTRONIC STABILITY CONTROL MALFUNCTION AND ABS MODULE MALFUNCTION. I HAVE CHECKED THE RECALL SITE AND BOTH MODULES HAVE BEEN RECALLED FOR MY MAKE, MODEL AND YEAR, HOWEVER MY VIN IS NOT INCLUDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269505October 19, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHEN DRIVING, MY 09 RABBIT, THE POWER STARING LIGHT WILL FLASH YELLOW TO RED AND THEN STAY RED, I'M JERKED TO THE SIDE, RIGHT AND LEFT . ON SOME OCCASIONS WHEN MAKING A RIGHT TURN, IT FEELS AS THOUGH I'M BEING SLING SHOT FORWARD, I HAVE A TERRIBLE WOBBLE AND WHEN THIS HAPPENS I CANNOT ACCELERATE OVER 45 WITHOUT THE CAR SOUNDING LIKE A HELICOPTER, MY AC AND ABS LIGHT WILL FLASH ON THEN OFF SPORADICALLY. MY TRANSMISSION SLIPS PERIODICALLY AND THIS HAPPENS REGARDLESS IF I'M ON THE HIGHWAY OR CITY STREETS. I HAVE BEEN TO FOUR MECHANICS, I'VE HAD THE RIGHT FRONT AXLE REPLACED, TIRES ROTATED AND BALANCED, A NEW BATTERY AND A FRONT END ALIGNMENT. LUCKILY THE LAST MECHANIC I TOOK THE CAR TO HOOKED IT UP TO HIS MACHINE AND GOT CODES FOR THE ELECTRONIC STABILITY CONTROL MALFUNCTION AND ABS MODULE MALFUNCTION. I HAVE CHECKED THE RECALL SITE AND BOTH MODULES HAVE BEEN RECALLED FOR MY MAKE, MODEL AND YEAR, HOWEVER MY VIN IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256014September 16, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN RABBIT. THE CONTACT TOOK THE VEHICLE TO MCKENNA VOLKSWAGEN (18303 STUDEBAKER ROAD, CERRITOS CA, 90703, 1-855-995-7761) FOR NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) IN 2017. THE VEHICLE FAILED THE DIAGNOSTIC MODULE TEST AND THE DEALER REFUSED TO REPLACE THE ABS CONTROL MODULE AS STATED IN THE RECALL. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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