Volkswagen Jetta Complaints (1998)

192 consumer complaints on file.

#11545807September 21, 2023
AIR BAGS
Airbag Warning Light On
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046171November 15, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLES' ANTI THEFT HAD WENT HAYWIRE. WENT TO START, BEEP SOUND WENT OFF. THEN WAS LOCKED INSIDE CAR. WITH THE ALARM GOING OFF. WAS ONLY ABLE TO EXIT VEHICLE BY HAVING PASSERBY UNHOOK BATTERY, WHILE I HELD THE UNLOCK BUTTON. THIS WAS OVER 2 WEEKS AGO. WHEN HOOKING BATTERY BACK UP, THE ALARM STILL GOES OFF. I AM UNABLE TO DRIVE. THE BATTERY WAS PURCHASED NEW IN JUNE. NOTHING HAS BEEN ADDED TO VEHICLE. PLEASE ADVISE TO HOW THIS MATTER WILL BE RESOLVED & IF ANYONE ELSE HAS HAD A SIMILAR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870589May 24, 2016
TIRES
TO YO PROXIES FOUR INNER IM ASSUMING TIRE BANDS? FAILED CAUSING A BULGE ON THE INER PART OF MY PASSENGER SIDE FRONT TIRE. NEVER STRUCK ANY OBJECT I WAS JUST DRIVING AND STARTED TO NOTICE A WOBBLE I THOUGHT IT WAS A FRONT END ISSUE SO DIDN'T CHECK TIRE BUT HAD FRONT END LOOKED AT AND TIRE STILL WASN'T NOTICED BECAUSE OF THE PLACEMENT OF FAILURE WAS DIFFICULT TO SEE HOWEVER NOW IS VERY APPARENT. HAD TO REPLACE FRONT SHOCKS ON 98 VW JETTA AS WELL AS FRONT END BUSHINGS AND PASSENGER A ARM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511820May 13, 2013
EQUIPMENT, SUSPENSION
LATE IN APRIL, 2013 I INSTALLED A PASSENGER SIDE CONTROL ARM ON A 1998 VW JETTA TDI. THE CONTROL ARM WAS PURCHASED FROM AUTOZONE ( THEIR PART # 520-782) AS AN ASSEMBLY WITH THE BALL JOINT INSTALLED. THE CAR RAN FINE FOR ABOUT 2 WEEKS. THEN WHILE DRIVING IT BEGAN PULLING TO THE RIGHT. ON EXAMINATION, 2 OF THE 3 BOLTS WHICH HOLD THE BALL JOINT ON THE CONTROL ARM WERE MISSING, AND THE THIRD WAS EASILY REMOVED BY FINGER. WHEN IT WAS INSTALLED ALL 3 WERE IN PLACE. THE ONE BOLT REMAINING DID NOT HAVE ANY LOCKING COMPOUND, NOR DID IT HAVE A MECHANICAL LOCKING DEVICE, SUCH AS A LOCK WASHER OR LOCK NUT. I INSTALLED 3 HARDENED BOLTS WITH LOCKING COMPOUND, AND THE CAR HAS BEEN FINE FOR THE PAST 5 DAYS. IF THE THIRD BOLT HAD FALLEN OUT, THE VEHICLE WOULD HAVE BEEN IMPOSSIBLE TO CONTROL, AND THE PROBABLE RESULT WOULD HAVE BEEN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484666November 14, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
I HAVE BEEN TRAPPED INSIDE THE FRONT SEAT OF THIS VEHICLE. BOTH FRONT DOORS WILL OCCASIONALLY NOT OPEN FROM INSIDE OR OUTSIDE THE CAR, EVEN WITH THE DOORS UNLOCKED. THIS IS AN INTERMITTENT AND UNPREDICTABLE PROBLEM THAT I FEEL IS QUITE DANGEROUS. THESE VEHICLES SHOULD HAVE BEEN RECALLED AND HAD THE DOOR LOCKING MECHANISM REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384265February 24, 2011
POWER TRAIN
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA GL. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WOULD NOT RELEASE OUT OF PARK BECAUSE THE BRAKE SENSOR FAILED. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE GEAR SHIFT WOULD NOT MOVE OUT OF PARK. THE CONTACT CALLED THE DEALER WHO STATED THAT SHE WOULD HAVE TO REPAIR THE VEHICLE AT HER EXPENSE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383390February 20, 2011
FUEL SYSTEM, GASOLINE, STRUCTURE
TOTALLY RUSTED OUT AREA AROUND GAS INTAKE PIPE. VOLKSWAGEN JETTA 1998. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373468December 30, 2010
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE HIT A POT HOLE AND SUSTAINED A FLAT TIRE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO REPLACE THE TIRE WITH THE SPARE AND THE JACK BROKE. THE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE JACK WAS NOT COVERED UNDER WARRANTY AND IT WOULD BE THE CONTACTS RESPONSIBILITY TO REPLACE IT. THE JACK WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367558November 24, 2010
UNKNOWN OR OTHER
REQUEST FOR COMPLETE CONSUMER COPIES RE SAFETY REPORT ON 1998 VOLKSWAGEN JETTA. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297012December 27, 2009
UNKNOWN OR OTHER
I OWN A 1998 VW JETTA GL AND HAVE HAD TO REPLACE THE TRANSMISSION TWICE NOW BECAUSE, I AM TOLD, VW INCREASED THE TORQUE ON JETTAS OF THIS YEAR BY ADDING A 5TH GEAR, WHICH RESULTS IN EXCESSIVE WEAR TO THE REVERSE GEAR AND RESULTS IN SEVERAL REVERSE GEAR TEETH CHIPPING, THUS RENDERING REVERSE INOPERABLE. AS I SAID BEFORE I HAVE HAD TO REPLACE MY TRANSMISSION TWICE NOW DUE TO THE FAULTY REVERSE GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249004November 17, 2008
SUSPENSION, STEERING
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CONTROL ARM BUSHING NEEDED TO BE REPLACED BECAUSE IT MADE A NOISE AND CAUSED THE VEHICLE TO LUNGE FORWARD WHEN STOPPING. A MECHANIC STATED THAT THE REPLACEMENT WOULD COST NEARLY $500. IN ADDITION, THE STEERING RACK WOULD MAKE A NOISE WHEN THE STEERING WHEEL WAS TURNED. THE MECHANIC ADDED STEERING FLUID AND INFORMED THE CONTACT THAT THERE WAS A SUBSTANTIAL LEAK, WHICH WAS WORSENING. THE ESTIMATE TO REPAIR THE LEAK WAS $1,084.84. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 86,000 AND FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226616May 5, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS IN THE DOORS ARE FALLING DOWN AND NEEDING THE MECHANISM REPLACED. THIS HAS HAPPENED TO 3 OF THE DOORS SO FAR. HAS THIS BEEN A PROBLEM-WAS THERE EVER A RECALL FOR THIS-THIS SEEMS LIKE A WEIRD THING TO HAVE HAPPEN. IT IS A SAFETY ISSUE BECAUSE YOU CANNOT ROLL THE WINDOW UP OR DOWN, AS WELL AS THE INTERIOR GETTING WET FROM THE WEATHER. THANK YOU. REBECCA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204217September 26, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE 1998 VW JETTA--I PRESENTLY HAVE THREE ELECTRIC WINDOWS WHICH DO NOT GO UP OR DOWN. TWO OF THEM HAVE PREVIOUSLY BEEN REPAIRED. THIS APPEARS TO BE A DEFECT OR NEEDED RECALL. CAUSE OF PROBLEMS IS MOTORS OR REGULATORS. THESE SHOULD BE REPAIRED BY VW. OF ALL THE VEHICLES I HAVE OWNED IN THE PAST 40 YEARS WITH ELECTRIC WINDOWS I HAVE NEVER HAD A PROBLEMS EXCEPT WITH THE VW JETTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200262August 21, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE PASSENGER SIDE REAR WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE WHEEL BEARING SEPARATED. THEY REPLACED THE WHEEL BEARINGS, SPINDLES, SPEED SENSOR, RING, AND DRUM. APPROXIMATELY TWO YEARS LATER, WHILE DRIVING 55-60 MPH, THE PASSENGER SIDE REAR WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER STATED THAT THE WHEEL BEARINGS FAILED. AS OF AUGUST 21, 2007, THE FAILURE HAS NOT BEEN REPAIRED. THE CONTACT ALSO STATED THAT THE WINDOWS WOULD NOT ROLL UP OR DOWN. THE DEALER STATED THAT THE WINDOW REGULATORS FAILED AND THAT THERE WAS A RECALL ON PREVIOUS MODELS. THE NHTSA CAMPAIGN ID AND POWERTRAIN WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 138,022 AND FAILURE MILEAGE WAS 101,612.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174774November 30, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
LIKE OTHERS, I HAVE HAD THE IGNITION COIL REPLACED. THIS HAPPENED AFTER THE WARRANTY EXPIRED, OF COURSE. I HAVE ALSO HAD ELECTRICAL PROBLEMS WITH THE WINDOWS (REGULATOR AND MOTOR) FOR ALL OF THEM. NOW, MY CHECK ENGINE LIGHT IS FLASHING AND THE CAR IS SPUTTERING. I KNOW THE SECONDARY AIR INTAKE VALVE NEEDS REPLACING BUT IT DID NOT CAUSE PROBLEMS. NOW I'M WONDERING IF SOMETHING NEW IS WRONG??? ALSO, I WAS HAVING PROBLEMS WITH LOSING COOLANT AND HAD TO CONTINUOUSLY REPLACE ANTIFREEZE. AFTER FIXING WHAT I THOUGHT WAS A SMALL LEAK THE ENTIRE SYSTEM WILL NOT PRODUCE COOL AIR! THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND VW SHOULD LOOK INTO ALL OF THESE COMPLAINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174045November 22, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I BOUGHT A USED 1998 VW JETTA FOR MY DAUGHTER. GOOD CAR FUN TO DRIVE BUT ONE DAY AS SHE WAS DRIVING THE REAR PASSENGER WINDOW FELL DOWN INTO THE DOOR. A FEW WEEKS LATER THE PASSENGER SIDE FRONT WINDOW FELL INTO THE DOOR. MOST RECENTLY DURING THE SUMMER THE DRIVER'S FRONT WINDOW FELL INTO THE DOOR. ALL OF THESE INCIDENTS COULD STARTLE A DRIVER OR SHATTER THE WINDOW. CURRENTLY SHE HAS THE WINDOW TAPED UP ON THE DRIVER'S DOOR AND IT HINDERS HER VISIBILITY. VW SAID IT WOULD COST $485 PER DOOR!!!! YOU KNOW THE DRIVER'S REAR DOOR WILL GO SOON AND IT JUST DOESN'T SEEM RIGHT THAT WE SHOULD HAVE TO INVEST ANOTHER CLOSE TO $2000 JUST TO KEEP THE WINDOWS UP! THIS IS A COMMON PROBLEM BUT WHEN I CALLED VW THEY THANKED ME FOR BEING A LOYAL VW CUSTOMER AND ASKED ME IF I NAME MY CARS...VW KNOWS THAT THE PLASTIC BOTTOM ON THE REGULATOR FAILS AND THEY REPLACE THEM WITH METAL ONES. THEY SHOULD DO THIS FOR EVERYONE THAT HAS THESE CARS. I BELIEVE IN 2001 THE REGULATORS WITH METAL BOTTOMS ARE OEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161195July 1, 2006
ELECTRICAL SYSTEM:IGNITION
GLOW PLUG CONTROL UNIT FAILS ON 1998 VW JETTA TDI, BUT THERE IS NO PART FOR THE LAST 5+ MONTHS AVAILABLE FROM VOLKSWAGEN. ALSO, THERE IS NO ESTIMATE OF WHEN VOLKSWAGEN WILL HAVE A PART AVAILABLE. THIS IS NATIONWIDE. THE CONTROL UNIT IS ESSENTIAL FOR THE STARTING OF THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160152June 19, 2006
SUSPENSION:REAR, WHEELS
DT*: THE CONTACT STATED THE LEFT REAR WHEEL DETACHED FROM THE VEHICLE, CROSSED THE HIGHWAY AND HIT ANOTHER VEHICLE. THE OTHER VEHICLE SUSTAINED MINOR BODY DAMAGE. A POLICE REPORT WAS FILED. THIS OCCURRED WHILE DRIVING 35 MPH WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM; HOWEVER THE LEFT REAR WHEEL ASSEMBLY, BRAKES, RIM AND TIRE WERE REPLACED. THE MANUFACTURER WAS NOT ALERTED.*AK UPDATED 7/13/2006 - THE BEARING ON THE LEFT REAR WHEEL WAS LOOSE AND WORN. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10154541April 4, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT
I PURCHASED A USED 1998 VOLKSWAGEN JETTA GLX SEVERAL YEARS AGO. WITHIN A YEAR OF PURCHASE, THE FRONT DRIVER SIDE WINDOW FAILED TO OPPERATE PROPERLY. I HAD THE REGULATOR REPLACED. A YEAR LATER THE FRONT PASSENGER WINDOW FAILED. THAT REGULATOR WAS REPLACED. A YEAR LATER THE FRONT DRIVER SIDE FAILED AGAIN. BEFORE I COULD GET IT FIXED, THE REAR DIVER SIDE WINDOW FAILED AS WELL. BOTH REGULATORS ARE BEING REPLACED. THE TOTAL COST OF THESE REPAIRS WILL BE OVER $2000. I FIND IT APPALLING THAT THE SAME PROBLEM CAN OCCUR MULTIPLE TIMES IN THE SAME VEHICLE. I HAVE LEARNED THAT THIS IS A COMMON PROBLEM FOR VW VEHICLES AND YET NOTHING IS BEING DONE TO CORRECT IT - BE IT A DESIGN FLAW, MANUFACTURING PROBLEM, ETC. FAILED REGULATORS ARE BOTH A SAFETY AND SECURITY PROBLEM. I HOPE THAT NHTSA TAKES THESE COMPLAINTS SERIOUSLY AND INVESTIGATES THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152017March 6, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1998 JETTA GLX. ANOTHER WINDOW REGULATOR DEFAULT. I'M ORIGINAL OWNER, THIRD TIME THIS HAS OCCURRED. BACK PASSENGER WINDOW TWICE, NO ONE EVER SITS BACK THERE AND THE WINDOW IS HARDLY EVER USED. SAT. DRIVER'S WINDOW, KER-PLUNK. REALLY ANNOYING, WINDOW DOWN AND IT'S RAINING. HAD TO TAPE THE OPENING CLOSED. I'M PAYING FOR THE REPAIR, I KNOW VW OF AMERICA WILL NOT. BETWEEN THIS ISSUE AND THE BODY MOLDING CONSTANTLY FALLING OFF, I DOUBT I'LL BUY ANOTHER VW.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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