Volkswagen Jetta Complaints
10,351 consumer complaints on file.
- #11327562June 6, 2020ENGINE
WENT TO START THE VEHICLE LAST WEEK, IT STARTED, RPMS JUMPED BETWEEN 3-4, THEN THE ENGINE DIED. HAD IT TOWED TO A MECHANIC, WHERE HE STATED THE TENSIONER WITH THE TIMING CHAIN CAUSED MAJOR DAMAGE WITH THE ENGINE AND THE ENGINE NEEDS TO BE REPLACED. I'VE READ THERE WAS A CLASS ACTION LAWSUIT OVER THIS SPECIFIC ISSUE, BUT THE TIMEFRAME HAS PASSED. MY CHECK ENGINE LIGHT NEVER CAME ON AND I NEVER RECEIVED ANYTHING IN THE MAIL STATING THERE WAS AN ISSUE WITH THIS. IF I HAD, I WOULD OF TAKEN IT TO HAVE IT LOOKED AT. I WOULD LIKE VOLKSWAGEN TO REPLACE MY ENGINE, FREE OF COST, OR TAKE THE VEHICLE BACK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11327387June 5, 2020ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR IS NOT REGISTERING A KEY AND VW DOESN'T SEEM TO CARE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11327389June 5, 2020ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO PLATINUM VOLKSWAGEN - SALES (340 W OLD COUNTRY RD, HICKSVILLE, NY 11801) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11327216June 4, 2020ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
I HAVE A 2017VW JETTA WHICH SUDDENLY 'LOCKS' AS I AM DRIVING. MY CAR SUDDENLY STARTS REDUCING SPEED AND THE BREAKS BECOME STIFF. I SEE SEVERAL LIGHTS FLASH ON THE DASHBOARD, SUCH AS THE EPC LIGHT, TIRE WARNING LIGHTS, AND MOTOR LIGHT. AFTER THE MATTER, IF I WANT TO START THE VEHICLE AGAIN, THE BREAK AND SHIFT STICK BECOME STIFF AND I CAN'T START THE IGNITION. I RECALL THIS HAPPENING TO ME ONE YEAR AFTER BUYING THE VEHICLE BUT ALL I DID WAS TURN OFF THE CAR AND THE LIGHTS WENT AWAY. I WAS ABLE TO DRIVE MY CAR WITHOUT THAT HAPPENING FOR A YEAR OR SO AND IT HAPPENED AGAIN. SAME THING, I WOULD HAVE TO PULL OVER, TURN THE VEHICLE OFF AND WAIT FOR ABOUT 20-30 MIN FOR THE VEHICLE TO START. YESTERDAY THIS HAPPENED TO ME WHILE DRIVING TO WORK. I WAS DRIVING ABOUT 70MPH ON THE FREEWAY AND I NOTICED MY STEERING WHEEL BECAME STIFF AND MY CAR STARTED REDUCING SPEED ON ITS OWN. I NO LONGER HAD CONTROL OF THE VEHICLE FORCING ME TO PULL OVER ON THE SIDE OF THE FREEWAY AT A VERY LOW SPEED ALMOST CAUSING AN ACCIDENT. I HAD TO WAIT ABOUT 15 MIN FOR MY CAR TO START AND WAS ABLE TO GET DOWN OF THE FREEWAY BUT IT KEPT ON HAPPENING ON MY WAY HOME AND I HAD TO PULL OVER ABOUT 6 TIMES WAITING 10-15MIN EACH TIME FOR MY CAR TO START. I SCHEDULED A SERVICE APPOINTMENT WITH MY LOCAL DEALERSHIP SO THEY CAN TAKE A LOOK AT IT AND HOPEFULLY FIX THIS PROBLEM. I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO GET ADDRESSED IMMEDIATELY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11327301June 4, 2020AIR BAGS
CAR WAS TRAVELING APPROXIMATELY 30MPH ON A SUBURBAN STREET AND WAS BROAD SIDED ON THE DRIVERS SIDE. THE IMPACT AREA WAS DRIVERS FRONT TIRE AND THE A POST. CAR WAS DECLARED TOTAL BY INSURANCE COMPANY. CONCERN IS, THE DRIVERS DOOR AIR BAG DID NOT DEPLOY. THIS IMPACT WAS STRONG ENOUGH TO RIP THE A POST IN THE MIDDLE AND BUCKLE IT INWARD. THE IMPACT WAS BEFORE THE DOOR WHICH SHOULD OF TRIGGERED THE AIRBAG. THE CAR THAT HIT MINE RIPPED THE OUTER SHELL FROM THE DOOR AND PUNCTURE A LARGE HOLE IN THE LOWER FRONT CORNER. THE ARM TO PROTECT THE DRIVER THAT IS LOCATED IN THE DOOR WAS ALSO SEVERELY DAMAGED. I HAD A BODY SHOP TECHNICIAN LOOK AT THE AIR BAG SENSOR WHICH CAN BE SEEN IN THE DOOR AND THERE IS DAMAGE ALL AROUND THE SENSOR. WHY WOULDN'T THE AIR BAG GO OFF WITH SUCH A HARD IMPACT SO CLOSE TO THE DRIVER IN A SMALL COMPACT CAR?? *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11327161June 3, 2020ENGINE
MY CAR HAD SUDDEN ENGINE FAILURE WITH NO EXTERNAL SIGNS OF TROUBLE (OIL LEVEL, BELTS, EVERYTHING APPARENTLY OK). THE CAR RUMBLED FOR A FEW SECONDS AS I WAS PULLING ONTO AN EXIT RAMP OFF A HIGHWAY. AS I WENT TO PULL TO THE SIDE OF THE ROAD, THE CHECK ENGINE LIGHT CAME ON. THE MANUAL INSTRUCTED TO TRY STARTING AGAIN BUT THE CAR WOULDN'T. THE VW SERVICE DEPARTMENT I TOWED THE CAR TO FIRST ASKED ME ON THE PHONE, "IS IT A 1.8 LITER TURBO?" WHEN I TOLD THEM THAT IT WAS, THEY TOLD ME THEY HAD NO TIME TO LOOK AT MY CAR. SINCE IT WAS ALREADY EN ROUTE BEING TOWED THERE, THEY VERY RELUCTANTLY TOOK A SUPERFICIAL LOOK AND SAID THE ENGINE IS LOCKED UP FOR NO APPARENT REASON AT LESS THAN 90,000 MILES. THEY BEGAN TO IMMEDIATELY SUGGEST FURTHER EXAMINATION OF THE PROBLEM WAS GOING TO BE A WASTE OF TIME AND MONEY BY MAKING STATEMENTS, SUCH AS, "OH, IT WOULD COST AT LEAST $1200 JUST TO OPEN THE ENGINE TO DIAGNOSE THE PROBLEM AND THEN IT WILL MOST LIKELY MEAN GETTING A NEW ENGINE... AND YOU'RE JUST LOOKING AT THOUSANDS...." THEM NOT WANTING MY 1.8L TURBO IN THEIR GARAGE, THEIR RESOLUTION THAT THE ENGINE IS A "GONER" WITH JUST A SUPERFICIAL LOOK, AND THEIR GENERAL MOOD OF RECOMMENDING I TAKE NO FURTHER REPAIR ACTION MADE ME RESEARCH THIS ENGINE FURTHER. I FOUND NUMEROUS PEOPLE WHO ALL SAID, "OH, THAT.ENGINE IS CRAP! THEY ALL BLOW OUT UNDER 100K MILES!" THAT'S WHEN I CALLED A VW EXPERT I WAS REFERRED TO. HE ASKED THE SAME QUESTION, "IS IT A 1.8L TURBO?" AND THEN TOLD ME, "OH, I'M SO SORRY TO TELL YOU THIS BUT THOSE ENGINES HAVE AN INTERNAL ISSUE THAT MAKES THEM BURN EXCESSIVE OIL AND THEY JUST DON'T MAKE IT MUCH PAST 80K. I WOULDN'T EVEN RECOMMEND PUTTING IN A NEW ENGINE BECAUSE IF YOU DO, IT MIGHT RUN YOU ABOUT $4000 BUT THEN YOU GET ANOTHER ENGINE NO BETTER THAN THE ONE YOU HAD. BASED ON MY RESEARCH, THIS PROBLEM SEEMS TO BE WELL KNOWN BY VW AND AUDI. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11326684May 31, 2020ENGINE, UNKNOWN OR OTHER
EVENT'S STARTED LAST YEAR IN DECEMBER. VEHICLE STARTED EXPERIENCING INCONSISTENT RPMS AT IDLE NOTICEABLY AFTER 1 MINUTE THAT WILL FLUCTUATE BETWEEN 600 TO 900, EVEN SPIKING TO 1.2K RPMS. RECORDED A VIDEO AS EVIDENCE (VW MECHANIC SAID THAT MEANT NOTHING TO HIM AT "~30-40+ YEARS EXPERIENCE"). WHEN SLOWING TO A STOP AT AN INTERSECTION, ENGINE WILL SOMETIMES CEASE (SOME SAY STALL) AND NO LONGER OPERATE. VEHICLE WILL RUN ON THE HIGH-WAY. WILL START AROUND 80% OF THE TIME AFTER 'STALL' REGARDING REDUCING SPEED TO STOP. LOCAL AUTO-PARTS SHOP CODE READ "P0011 CAM...BANK 1 OVER-ADVANCED". MY CAR IS A SE 1.8L TSI. REPAIR ESTIMATE IS OVER $3,000 FOR WHAT VW DEALER HAD QUOTED AS A "STRETCHED TIME-CHAIN AND FALING TENSIONER." (PAID OVER $150 FOR DIAGNOSTIC.) VW MECHANICS NEVER TOOK A LOOK INSIDE ENGINE TO PROVE THEIR FINDINGS ACCORDING TO VERBAL INTERACTION. WOULDN'T PROVIDE ANSWERS TO QUESTIONS I ASKED. MILEAGE PROBLEMS BECAME NOTICEABLE: AROUND 100,000 VEHICLE MILES. VEHICLE HAD NO ISSUES AT TIME OF PURCHASE. REQUESTING RECALL REPAIR AS REMEDY. TO MY KNOWLEDGE VEHICLE IS WITHIN NOMINAL MAINTENANCE RECOMMENDATIONS PRIOR TO ISSUE. VEHICLE IS CURRENTLY PARKED. ADDITIONALLY, KEY-LOCK COLUMN HAS MALFUNCTIONED AS KEY WAS STUCK WITH ENGINE RUNNING. KEY WOULD BE VERY WARM TO THE TOUCH. NO IDEA WHY OR HOW IT IS POSSIBLE. REQUEST RECALL TO FIX ENGINEERING ERROR WITHOUT OR SIGNIFICANTLY REDUCED EXPENSES. WHAT DOCUMENTATION/SUPPLEMENTAL EVIDENCE IS AVAILABLE UPON REQUEST. AVERAGE SPEED FOR OBSERVATION OF ISSUE IS UP TO 40-45 MPH. VW DEALER WITHHOLDS PARTS NUMBER INFORMATION FOR PARTS SPECIFIC TO MY VEHICLE. WITHHELD MY DIAGNOSTIC REPORT AFTER VERBAL EXPRESSION "...PROPRIETARY INFORMATION." DID NOT GET THIS RESPONSE AFTER PAYING FOR ONE BEFORE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11326286May 28, 2020POWER TRAIN
CONCERNS 2013 VW JETTA HYBRID SEL 1.4L DECEMBER 06, 2019, MANUFACTURER RECALL NUMBER34J6, NHTSA RECALL NUMBER 19V866, RECALL STATUS: "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE," SUMMARY: "HAIRLINE CRACKS MAY DEVELOP IN THE ACCUMULATOR HOUSING OF THE TRANSMISSION (MECHATRONIC UNIT), LEAKING AND LEADING TO INSUFFICIENT TRANSMISSION OIL PRESSURE." STILL NO FIX AVAILABLE AND NO ESTIMATED DATE OF PROVIDING A FIX FROM VW USA CUSTOMER CARE AS OF MAY 24, 2020. I AM BECOMING CONCERNED THAT VW IS IGNORING THIS RECALL BECAUSE OF THE INORDINATE EXPENSE OF REPAIR. THIS RECALL HAS ALMOST OBLITERATED THE RESALE VALUE OF THE CAR. *TR *BF *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11326364May 28, 2020POWER TRAIN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THERE WAS AN ENGINE MISFIRE WHILE DRIVING AT VARIOUS SPEEDS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ALAMO HEIGHTS (1402 NE LOOP 410 EXPRESSWAY, SAN ANTONIO, TX 78209) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11326067May 26, 2020POWER TRAIN
SCRAPING NOISE FROM TRANSMISSION WHEN UP SHIFTING . ESPECIALLY NOTICED WHEN DRIVING THE CAR AT LOWER SPEEDS. TAKEN TO VW DEALERSHIP TWICE. DEALERSHIP REFUSES TO ACKNOWLEDGE THE PROBLEM AND REFUSED TO NOTE THE OBVIOUS NOISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325638May 23, 2020ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
N80 EMISSION FAILURE, OWNED CAR THREE MONTHS PURCHASED EXTENDED WARRANTY AND STILL UNDER 60K YET DEALER REFUSES THE NO EMISSIONS FEDERAL STANDARD FOR THIS MODEL AND WON'T FIX THIS ISSUE. THIS MODEL IS COVERED 150,000K SAYS FEDERAL REGULATION VW REFUSES THIS FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325649May 23, 2020ENGINE, POWER TRAIN
ENGINE STALLS IN NEUTRAL OR WITH THE CLUTCH IN WHEN COMING TO A STOP OR SLOWING DOWN TO TURN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325507May 22, 2020ELECTRONIC STABILITY CONTROL (ESC), STEERING, POWER TRAIN
THE WIPERS STOPPED WORKING FIRST. THEN IT GOT STUCK N NEUTRAL AND WENT INTO LIMP MODE AND I'M UNABLE TO DRIVE IT. HAD TO GET A NEW GEAR SHIFTER AND AFTER ALL THAT MONEY SPENT IT STILL ISN'T FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325429May 21, 2020POWER TRAIN
THIS VEHICLE LOST POWER AS I WAS GOING THROUGH AN INTERSECTION. WARNING LIGHTS LIT UP LIKE THE FOURTH OF JULY. IT ENTERED INTO A STALL-LIKE CONDITION AND COULD HAVE EASILY CAUSED A LIFE THREATENING ACCIDENT. DEALERSHIP FOUND NO ISSUES. APPROXIMATELY 6 MONTHS LATER, THE TRANSMISSION NEEDS TO BE ENTIRELY REPLACED AT A COST OF $8,000. USD. THE VEHICLE HAS BEEN WELL MAINTAINED AND HAD ONLY 85,000 MILES WHEN THIS FAILURE OCCURRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325355May 20, 2020ENGINE, POWER TRAIN
WHENEVER I ACCELERATE, ESPECIALLY AT A NORMAL OR LIGHT RATE, I HEAR A GRINDING NOISE. IT USUALLY HAPPENS ANYWHERE FROM 25-40 MPH AND DOESN'T MATTER IF THE ENGINE IS COLD OR WARM. IT HAS HAPPENED EVER SINCE I GOT THE CAR AND I HAVE TAKEN IT TO THE DEALERSHIP TWICE TO GET IT CHECKED OUT. WHEN I TOOK IT THERE I WAS TOLD THAT IT WAS THE ABS SYSTEM KICKING IN. THE SECOND TIME I TOOK IT THERE I WAS TOLD THAT IT IS A 'NORMAL SOUND THAT ALL JETTA'S MAKE'. I DON'T THINK A NEW VEHICLE SHOULD BE MAKING ANY SORT OF GRINDING NOISE. IT SOUNDS LIKE IT IS COMING FROM THE TRANSMISSION OR DRIVETRAIN AND THAT'S WHAT CONCERNS ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325151May 19, 2020POWER TRAIN
TUGGING OCCURS, BUT RARELY. THE CAR DRIVES SMOOTHLY BUT WILL DO A BIT OF A TUGGING. IT HAD THIS PROBLEM FOR A WHILE EVER SINCE IT WAS PURCHASED BACK IN 2015 IT WAS WORSE AT THOSE TIMES BUT FIXED THROUGHOUT THE YEARS. I'VE INVESTED MAJOR MONEY TO GET THE TRANSMISSION, MOTOR, AND SO ON OF WHAT THE MECHANIC HAS TOLD ME OF THE PROBLEMS THE CAR HAS HAD FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11324972May 18, 2020ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS TOLD THAT MY TRANSMISSIONS HAD A RECALL AND WHEN I CALLED THERE WERE NO OPEN RECALLS FOR THEM I'VE BEEN HAVING A PROBLEM RECENTLY WHERE MY CAR WAS GOING FROM ELECTRIC TO GASOLINE WHICH CAUSED MY CAR TO STALL AND THEN WHEN I PRESSED ON THE GAS MY CAR WOULD NOT GO BUT THE CAR WOULD STILL BE ON WITH NO DASH BORED LIGHTS ON THEY COME ON AND THEN THEY TURN OFF. I ASKED IF THEY CAN LOOK AT WHAT WAS REPLACED AND THEY SAID IT WOULD CHARGE ME AN EXPENSIVE AMOUNT TO PAY PER HOUR WHICH IS CRAZY! WHEN I FIRST GOT THE CAR THERE WERE A LOT OF CODES THAT THEY COMPLETELY ERASED FROM THE CAR THE DAY AFTER I GOT IT FROM ANOTHER OWNER I WAS ALREADY HAVING ISSUES AND SHE CALLED AND ASKED JUST THERE WAS NO AVAILABLE SLOTS THEN TOO. WHAT MY CAR IS DOING IS DANGEROUS AND IT'S SCARY I DON'T EVEN WANT TO DRIVE IT AT THIS POINT AND I ONLY HAD IT SINCE MARCH 13TH IF THIS YEAR AND THE RECALL WAS DONE IN FEBRUARY THE ONE GUY TOLD ME AND I'M THE BEGINNING HE TOLD ME JANUARY AND THEY WON'T DO NOTHING ABOUT IT MY E MODE WON'T COME ON ANYMORE AND WHEN MY CAR IS IN STATIONARY IT JERKS CONTINUOUSLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11324980May 18, 2020ELECTRICAL SYSTEM
JUNE 1, 2019. HORN STOPPED WORKING WHILE DRIVING, NOW WORKS INTERMITTENTLY WHILE DRIVING OR STATIONARY. BY THE TIME I CAN SCHEDULE SERVICE FROM VW THE HORN STARTS WORKING AGAIN. MARCH 15, 2020. HORN COMPLETELY STOPPED WORKING WHILE DRIVING OR STATIONARY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325040May 18, 2020POWER TRAIN
I HAVE A 2013 JETTA HYBRID THAT IS HAVING THE LOSS OF DRIVE AND SHIFTING ISSUES AS OUTLINED IN THE RECALL YET MY VIN# IS NOT ONE THAT IS ON THE LIST. THERE HAVE BEEN SEVERAL TIMES WHILE DRIVING ON THE INTERSTATE AS WELL AS LOCALLY THAT THE CAR WILL JUST SUDDENLY LOSE POWER AND I CANNOT GET IT BACK UP TO SPEED TO PULL OVER. THE CODES THAT ARE COMING UP BECAUSE THE CHECK ENGINE LIGHT IS ON ARE: STUCK IN REVERSE, STUCK IN 5TH GEAR LUCKILY I HAVEN'T HAD ANY ACCIDENTS. I HAVE TAKEN THE CAR TO BE DIAGNOSED BY A VOLKSWAGEN DEALERSHIP AS WELL AS AN INDEPENDENT AUTO SHOP THAT SPECIALIZES IN VOLKSWAGENS BOTH WITH THE SAME RESULT THAT IS NEEDS A TRANSMISSION. I DON'T UNDERSTAND WHY IT IS NOT BEING RECALLED WHEN IT IS DOING ALL THE SAME THINGS THAT IS STATED IN THE RECALL AND NOT TO MENTION THE SAFETY IMPLICATIONS. THIS IS VERY FRUSTRATING WHEN I CANNOT SAFELY RELY ON MY CAR NOT KNOWING WHEN IT WILL HAPPEN AND IF I WILL BE AS LUCKY AS TO NOT GET INTO AN ACCIDENT. I REALLY WISH VOLKSWAGEN WOULD DO SOMETHING ABOUT THIS, BUT THE ONLY THING I KEEP HEARING IS I'M SORRY YOUR VIN# IS NOT ON THE RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325049May 18, 2020ENGINE
GLOW PLUG LIGHT COMES ON AND THE CAR LOOSES POWER GOING DOWN THE ROAD. DEALERSHIP HAS TOLD ME THAT IT IS CAUSED BY A FAULTY DPF ( COVERED UNDER WARRANTY) THAT IS NOT AVAILABLE AND RENDERS THE CAR UNSAFE TO DRIVE. I HAVE BEEN IN CONTACT WITH CUSTOMER CARE AND THE TELL ME NOTHING IS AVAILABLE. THE ORIGINAL DATE OF SERVICE WAS NOVEMBER 15, 2019. AS OF TODAY MAY 18, 2020 I HAVE NO PARTS AVAILABLE AND CAN NO LONGER SAFELY DRIVE MY CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0