Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11341492July 26, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR RAN HOT FIRST TIME AIR CONDITIONING GOT HOT CAR WAS GOING ANY FASTER WITH SMOKE FROM ENGINE. NO INDICATOR AT ALL CAR WAS RUNNING HOT. DEALERSHIP STATED THE BLOCK MESS UP. ADJUSTER CAME STATED THEROMAST WHICH NOT COVER WARRANTY FOR MY CAR. WHY WAS I NEVER AWARE MY CAR HAD THESE ISSUES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11341122July 23, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ENGINE LIGHT CAME ON, RIGHT AFTER CAR WOULD NOT GO INTO GEAR AND CAR BECAME INOPERABLE. THE CONSUMER STATED WHILE DRIVING THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED A RECALL WOULD SOON BE RELEASED AND TO WAIT UNTIL THEN FOR REPAIRS. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER STATED ANY FURTHER REPAIRS WERE NOT INCLUDED IN THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340584July 21, 2020
UNKNOWN OR OTHER
AFTER STARTING MY VEHICLE I COULD NOT TURN THE KEY TO TURN MY VEHICLE OFF. THE KEY WAS STUCK IN A PERMANENT ON POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340605July 21, 2020
AIR BAGS, ELECTRICAL SYSTEM
THE DRIVER'S SIDE WINDOW STOPPED WORKING. THE PROBLEM WAS TRACED BACK TO A FAULTY WIRING HARNESS IN THE DOOR HINGE. THIS IS A VERY COMMON VW ISSUE, AND MANY OTHER ONLINE COMPLAINTS REFERENCE A WIRE HARNESS THAT IS TOO SHORT. I REPAIRED THE SEVERED WIRES WITH BUTT CONNECTORS. AFTER THE REPAIR WAS COMPLETED, THE AIRBAG LIGHT CAME ON. I INSPECTED THE WHOLE AIRBAG SYSTEM (CONNECTORS, WIRING, FUSES, ETC.) TO NO AVAIL. THE AIRBAG LIGHT IS STILL ILLUMINATED ON THE DASHBOARD. AGAIN, OTHERS HAVE COMPLAINED OF THIS SAME ISSUE WHEN FIXING A VW'S WINDOW (I.E., FIX THE WINDOW AND THE AIRBAG LIGHT ILLUMINATES). THE TWO ISSUES SHOULD NOT BE CONNECTED, AND THIS IS A MAJOR SAFETY CONCERN FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340653July 21, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THE EPS, BRAKES, CHECK ENGINE, TPMS, AND FRONT ADAPTIVE HEADLIGHT SYSTEM WARNING LIGHTS WERE ILLUMINATED. THE CRUISE CONTROL WAS ALSO INOPERABLE. THE CONTACT STATED WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TWO UNKNOWN SENSORS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340729July 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO HER RESIDENCE. THE CONTACT STATED THAT WHILE DRIVING TO SERRAMONTE VOLKSWAGEN LOCATED AT 711 SERRAMONTE BLVD, COLMA, CA 94014, (888)345-5205, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER INSTEAD. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER ALSO CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340412July 20, 2020
SUSPENSION
THE LEFT-FRONT SUSPENSION PARTIALLY COLLAPSED WHILE MAKING A TURN AT LOW SPEED INTO A PARKING SPACE. I DROVE SHORT DISTANCE TO MY MECHANIC WHO TOLD ME: A) THERE WERE BREAKS AT BOTH ENDS AND THE CENTER OF THE LEFT-FRONT SPRING AND BREAKS AT BOTH ENDS OF THE RIGHT FRONT SPRING, B) THE CENTER BREAK IN THE RIGHT SPRING WOULD HAVE PIERCED THE TIRE IF IT HAD ROTATED A BIT MORE, C) THIS FAILURE IS OCCURRING ON SO MANY VW'S THAT THERE IS A BACK-ORDER ON SPRINGS, SO IT CANNOT BE REPAIRED AT THIS TIME. THIS WOULD HAVE BEEN EXTREMELY DANGEROUS IF THE SUSPENSION HAD COLLAPSED AT HIGHER SPEED OR IF THE TIRE HAD BEEN PIERCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340491July 20, 2020
ENGINE
MAKES A LOUD GRINDING NOISE WHEN ACCELERATING. DEALERSHIP TRIES TO SAY IT'S NORMAL. FEEL VIBRATIONS IN GAS PEDAL. HAPPENS USUALLY BETWEEN 20-40 MPH. RPM GAUGE APPEARS TO STICK. LOOKED UP COMPLAINTS AND THERE ARE SEVERAL MATCHING WHAT I AM EXPERIENCING. A CERTIFIED MECHANIC NOT ASSOCIATED WITH DEALERSHIP THINKS IT'S A BAD TORQUE CONVERTER OR TRANSMISSION ISSUE. VW SAYS IT'S NORMAL AND REFUSES TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340191July 19, 2020
UNKNOWN OR OTHER
MY KEY KEEPS GETTING STUCK IN THE IGNITION AND WONT COME OUT. I HAVE TO LEAVE MY CAR RUNNING FOR HOURS UNTIL THE KEY FINALLY COMES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340224July 19, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340127July 18, 2020
POWER TRAIN
WHEN THE CAR IS IN MOTION, AND THE AISIN TRANSMISSION IS SHIFTING, THE VEHICLE MAKES A SCRAPING OR GRINDING NOISE FROM THE POWERTRAIN (TRANSMISSION) AND IT ALSO HESITATES WHEN STOPPING AND TAKING OFF AT A RED LIGHT OR STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340004July 17, 2020
STEERING, UNKNOWN OR OTHER
ON JULY 1ST ,2020 UPON ARRIVAL TO A STORE ONCE IN PARK AND I TRIED TO TURN THE CAR OFF THE KEY WOULD NOT TURN AT ALL MEANING THE CAR WAS NOT ABLE TO BE SHUT OFF AFTER ABOUT 20 MINUTES OF TRYING TO TURN THE STEERING WHEEL THINKING IT WAS LOCKED I FINALLY GOT THE CAR TO SHUT OFF AFTER GOOGLING IT AND READING MANY OTHER FORUMS THAT TALKED ABOUT THE SAME CAR ISSUE I WAS HAVING IT SAID TO PULL THE EMERGENCY BRAKE AND THEN TO TURN THE KEY SO I DID AND IT FINALLY SHUT OFF IT STAYED PARKED TILL JULY 6 TH THAT I WENT TO A FEW DIFFERENT MECHANICS IN TOWN I FOUND ONE THAT TRIED TO HELP SAME WITH HIM HE COULD NOT TURN THE KEY TO SHUT THE CAR OFF HE ADVISED ME TO TAKE IT TO THE DEALERSHIP BEING THAT IT WAS AN HOUR AWAY AND I WAS LOW ON GAS I HAD TO PUMP GAS WITH THE CAR RUNNING BECAUSE I AGAIN WAS NOT ABLE TO SHUT THE CAR OFF WHICH I FELT UNSAFE DOING BUT AT THIS POINT I NO LONGER KNEW WHAT TO DO I CALLED THE DEALERSHIP BEFORE LEAVING SHE SAID THEY WERE BACKED UP BUT TO COME DOWN AND THEY SHOULD BE ABLE TO HELP UPON ARRIVAL AT THE DEALERSHIP I WAS TOLD THEY COULD NOT HELP ME UNTIL FRIDAY!! WHILE THE WORKER WAS SITTING IN MY CAR AND HE HIMSELF COULD NOT SHUT OFF I TOLD HIM WHERE IN THE PARKING LOT SHOULD I LEAVE IT BECAUSE THERE WAS NO WAY THAT I COULD TAKE IT HOME AND LEAVE IT RUNNING FOR 3 DAYS THEY PULLED TO THE SIDE OF THE BUILDING AND ALREADY HAD THE HOOD UP TRYING TO SHUT THE CAR OFF THEY CALLED AND SAID IT WOULD BE 740.00 PLUS TAXES MIND YOU IT ALREADY HAD A SCHEDULED APPOINTMENT FOR THE 13TH FOR 2 RECALLS IT HAD ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339930July 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE HIGH PRESSURE FUEL PUMP DISINTEGRATED WHEN IT WAS SITTING SO LONG IN STORAGE. DUE TO THE EDITIONS RECALL VW HAD. THERE FOR THE CAR WILL LOOSE POWER AND COULD CAUSE AN ACCIDENT. UNEXPECTEDLY. THE CAR WAS DRIVING ON A CITY STREET WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339770July 16, 2020
AIR BAGS, UNKNOWN OR OTHER
THE KEY IS GETTING STUCK AND CAN NOT BE REMOVED. CAN NOT TURN VEHICLE ON OR OFF BECAUSE THE KEY WILL NOT TURN. THE VEHICLE WAS STATIONARY ON A CITY STREET. THE OTHER PROBLEM IS THAT THE AIRBAG LIGHT IS CONTINUALLY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339838July 16, 2020
ELECTRICAL SYSTEM
IGNITION SWITCH STOPPED WORKING AND CAR WOULD NOT TURN ON. COST $800 DOLLARS TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339296July 14, 2020
UNKNOWN OR OTHER
STRAP FP. 6H0-867-749 THE YELLOW STRAP IS RISKING DRIVER OR OCCUPANTS OF A HOMICIDE FROM ASSAILANTS OR ASSAILANT BECAUSE OF CRIME OF OPPORTUNITY FROM STRANGULATIONS. THE SPACE SAVER TIRE CHANGING SPACING IN KIT IS NOT BEING UTILIZED FOR A FULL SIZE TIRE WHILE IN DISTRESS WHILE AWAITING OR CHANGING FLATTEN TIRE ON ROADSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339421July 14, 2020
POWER TRAIN, UNKNOWN OR OTHER
I HAVE HAD MY VEHICLE FOR LESS THAN TWO MONTHS. FIRST MY BATTERY DIED ON ME SO I REPLACED IT BUT ODDLY BEFORE THAT I NOTICED WHEN I WOULD TURN ON MY CAR I HAD TO TURN THE STEERING WHEEL IN A CERTAIN DIRECTION OR SHAKE IT AND WHEN TURNING IT OFF I WOULD HAVE TO TRY SEVERAL TIMES BEFORE IT WOULD ACTUALLY TURN OFF. SO TODAY I GOT HOME FROM WORK AND IT JUST WOULDNT TURN OFF AT ALL AFTER CALLING THE DEALERSHIP AND THEM TELLING ME TO PUT IT FIRST GEAR AND RAM IT INTO BRAKE A FEW TIMES IT SHOULD WORK BUT BUT AFTER 20-30 TIMES RAMING MY GEAR INTO PARK NO SUCCESS. I DONT LIVE IN THE BEST NEIGHBOR HOOD SO THE DEALERSHIP SUGGESTED LEAVING IT ON AND BRING IT IN THE MORNING FINALLY I GAVE UP AND JUST ABOUT TO WALK IN THE HOUSE MY HUSBAND GAVE IT ONE MORE TRY AND IT TURNED BUT SCARED TO TURN IT BACK ON AND IM CONCERNED IT WILL LOCK PERMENATLY AND JUST LIKE OTHERS I HAVE TO WORK TO KEEP THIS CAR IF I CANT TURN IT OFF WHAT DO NOT ONLY ME BUT OTHERS IN THIS SITUATION DO??????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339434July 14, 2020
SERVICE BRAKES, POWER TRAIN, SEAT BELTS
THE THROW OUT BEARING SUFFERED A CATASTROPHIC FAILURE AS I WAS GOING 80 MPH DOWN THE FREEWAY, TO REPLACE IT I DISCOVERED THAT THE SWAY BARS END LINKS WERE RUSTED SOLID AND THE BRAKES HAVE BEEN DONE 6 TIMES AND BROKEN EVERY TIME BUT THIS LAST TIME WITHIN A MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339449July 14, 2020
ELECTRICAL SYSTEM, ENGINE
OXYGEN SENSOR CODE COMES UP, THEN ALL LIGHTS COMING ON, WHEN VEHICLE IS IN MOTION. THIS CAR HAD A CARFAX SHEET STATING NO PROBLEM AND REPAIRS DONE BY MICHEAL AUTOMOTIVE IN FRESNO CA. NO RECALL EVER MENTIONED, NOW A YOUNG MANS FIRST CAR , NOTHING BUT PROBLEMS, ONLY PICKED UP BECAUSE CAR FAX STATED IT HAD NO PROBLEMS, NOW A SAFTY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339237July 13, 2020
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY. THERE WAS NO IMPACT BY DEBRI OR COLLISION... IT JUST EXPLODED SUDDENDLY. THIS IS EXTREMELY DANGEROUS. IT IS ALARMING WHILE DRIVING, SHATTERED GLASS FLYING AT YOU IS EXTREMELY DANGEROUS TO THE DRIVER, THE PASSENGERS, AND OTHER DRIVERS ON THE ROAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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