Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#713849October 25, 1999
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
FACTORY ALARM SYSTEM HAS INTERMITTENT FAILURES. TRUNK LID CAUSES ALARM TO BE TRIGGERED; SETTING OFF ALARM HORN AND LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851424October 21, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE ON I-95 BETWEEN TWO EXITS THE RIGHT REAR PASSENGER'S SIDE TIRE EXPLODED AND PUNCTURED A WHOLE IN THE GAS TANK. DEALER TOLD CONSUMER THAT CONSUMER WAS RESPONSIBLE THAT MUST HAVE RUN OVER SOMETHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851157October 20, 1999
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE ENGINE HAS AN OIL LEAK DUE TO THE CATALYTIC CONVERTER. THIS COULD EVENTUALLY AFFECT THE THE MASS AIRFLOW CENTER. ALSO, DEALER HAS REPLACED ENGINE HEAD GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713600October 20, 1999
UNKNOWN OR OTHER
I DO NOT HAVE SPECIFICS ON ANY OF THE 5 RECALLS LISTED BUT WOULD LIKE INFORMATION ON HOW TO PROCEED. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850663October 14, 1999
VISIBILITY:GLASS, SIDE/REAR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
ENGINE CHECK LIGHT STAYS ON, INDICTATING A DEFECT. VEHICLE WILL STALL WHILE BEING DRIVEN, CASUING A SAFETY HAZARD. DEALER CANNOT DETERMINE CAUSE OF DEFECT. ALSO, WHEN SLIGHTLY OPENING REAR WINDOWS, VEHICLE WILL VIBRATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713234October 13, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRICAL SYSTEMS ARE SUSPECT. THESE TWO PROBLEMS HAVE BEEN INTO THE DEALER, BUT THE WINDOW, EVEN AFTER BEING REPLACED, CONTINUES TO HAVE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713273October 13, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SHORTLY AFTER BUYING CAR I NOTICED IT WAS USING EXCESSIVE OIL, IN THE WORST INSTANCE IT USED APPROX. A QUART AND A HALF IN 1500 MILES. I NOTIFIED THE DEALER AND MANUFACTURE AND BOTH SAID IT WAS NORMAL CONSUMPTION. I HAVE NEVER HAD OR HEARD OF NEW VEHICLES USING SUCH AN AMOUNT IN SO LITTLE MILES. ALSO HAD A PROBLEM AT 14000 MILES WITH A THROTTLE SURGE ON THE MORNING STARTUPS. TACH WOULD READ VARIOUS RPM'S WHILE THIS WAS OCCURING. THEN WHEN I WOULD START TO ACCELERATE SLOWLY THE ENGINE WOULD STILL SURGE CAUSING THE VEHICLE TO "BUCK" VIOLENTLY! THIS CONDITION IS VERY UNSAFE SINCE IT IS TOTALLY UNPREDICTABLE. THIS PROBLEM IS STILL OCCURING AT 41000 MILES AND HAS TAKEN OVER 6 DAYS IN THE SHOP WITH NO DIAGNOSIS. DEALER THOUGHT THE TIMING BELT WAS THE PROBLEM SINCE IT HAD STRECHED SO FAR OUT THE TIMING COULDNT BE RESET. I WILL PAY TO HAVE THE TIMING BELT REPLACED BUT THAT DIDNT FIX THE PROBLEM. IN 1998 VOLKS WAGEN RECCOMENDED THAT ON THE DIESEL ENGINE THE TIMING BELT SHOULD BE REPLACED AT 60000 MILES BUT THE RECCOMENDATION HAS CHANGED FOR THE YEAR 2000 TO 40000. THIS CHANGE HAS TO BE DUE TO EARLY MALFUNCTION PROBLEMS WITH THE BELT BUT VOLKSWAGEN DENIES ANY PROBLEMS AND WILL NOT COVER THE BELT UNDER WARRANTIES EITHER. IF THE TIMING BELT BREAKS WHILE ON THE INTERSTATE OR HIGHWAY , IT COULD CAUSE AN ACCIDENT SINCE THERE WOULD BE NO POWER STEERING AND OR BRAKES NOT TO MENTION IF IT CAUSES THE TRANSMISSION TO LOCK UP. THIS ENGINE HAS BIG PROBLEMS THAT NEED TO BE ADDRESSED... THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713281October 13, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713186October 12, 1999
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:WINDSHIELD WIPER/WASHER
IGNITION WAS STICKING.DRIVING AT 55 GOING TO TURN HEADLIGHTS ON,THERE ARE NONE. PULL OVER TURN CAR OFF AND KEEP RESTARTING.WIPERS THE SAME. BROUGHT IN FOR REPAIR. TOLD IGNITION STICKING.REPLACE AT MY COST. NEVER TRIED WHILE DRIVING BUT EXPERIMENTED AT A STOP. IF CAR IS RUNNING AND YOU LIGHTLY TOUCHED IGNITION...CAR WOULD SHUT OFF.THIS I ASSUME WOULD ALSO HAPPEN WHEN DRIVING. I WAS QUITE A FEW CUSTOMERS WERE BRINGING IN THEIR CAR WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713196October 12, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548916October 7, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION EXPERIENCED HESITATION AT SPEEDS OF 40 MPH, REPAIR REQUIRED INSTALLATION OF EXTRA RESISTOR WIRE TO MAINTAIN BASIC SETTINGS. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850169October 7, 1999
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
RECALLS 98V195000 AND 98V160000; REAR BRAKE LINE AND THE HOOD LATCH RECALLS WHICH WERE NOT YET MODIFIED BECAUSE OF NO AVAILABILITY OF PARTS. DEALER IS PULLIAM FORD, 655 BROAD RIVER ROAD, COLUMBIA, SC 29210 PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712844October 5, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER
THE REAR WINDOW MOTOR DOES NOT FUNCTION. WHEN THE PROBLEM WAS ASSESSED BY THE DEALER, THEY SAID THAT IT WAS NO LONGER UNDER WARRANTY AND THAT IT WOULD COST $350 TO FIX THE MOTOR. THE MOTOR WAS TAKEN OUT OF THE DOOR UNTIL WE DECIDE WHEN OR HOW TO TAKE CARE OF THIS MATTER. IT IS A MANUFACTURERS DEFECT AND THE COST SHOULD BE COVERED BY THEM. THE CHECK ENGINE LIGHT COMES ON FREQUENTLY AND IS OFTEN TAKEN TO THE DEALERSHIP FOR A CHECK-UP. WHEN TAKEN TO THE DEALER, THEY REPLIED THAT THERE WAS NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711887September 23, 1999
SUSPENSION:FRONT
THE CAR BOTTOMS IN THE FRONT-RIGHT SIDE OUT WHEN 4 PASSENGERS ARE IN THE CAR AND YOU TRAVEL OVER RELATIVELY SMALL BUMPS IN PAVEMENT. THIS HAS HAPPENED 3 TIMES OVER THE LIFE OF THIS NEW CAR (APPROXIMATELY 4 MONTHS). THE WEIGHT OF THE OCCUPANTS WAS NO MORE THAN 600 POUNDS, AND THE SPEED AT THE TIMES OF INCIDENT WERE ALL UNDER 30MPH. AT THE CARS 10,000 CHECKUP, I ASKED THE DEALER TO INSPECT, AND HE REPORTED THAT SUBSTANTIAL DAMAGE HAS RESULTED TO THE SUB-FRAME. SINCE THAT TIME, IT HAS HAPPENED AGAIN. AT ALL TIMES, THE CAR WAS OPERATED UNDER NORMAL DRIVING CONDITIONS (DAYLIGHT, LOW SPEED, WITHIN VEHICLE WEIGHT LIMITS, AND ON NORMAL PAVEMENT). I NOW AM SCARED TO DRIVE WITH 4 PASSENGERS. IS THIS POSSIBLY BECAUSE THE CAR IS A DIESEL AND THEREFORE WEIGHS MORE? HAVE YOU HEARD OF THIS COMPLAINT? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711938September 23, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS:FRONT:ANCHORAGE
RT REAR AND LEFT REAR WINDOWS HAVE PINCH PROTECTION THAT ACTIVATE SOMETIMES WHEN THERE IS NOTHING IN THE WINDOW BLOKING IT AND I HAVE TO PUSH THE BUTTON 3 TIMES TO CLOSE IT AND AFTER THE SECOND TIME THE PINCH PROTECTION TURNS OFF. ...(2) THE RT FRONT SEAT BELT WILL NOT PULL DOWN ALL THE TIME IT FEELS LIKE IT IS LOCKED IN THE POSITION YOU MUST PULL HARD SEVERAL TIMES TO GET IT TO WORK AND MOST OF THE TIME IT WON'T COME DOWN AT ALL. DRIVERS SIDE WORKS FINE, BUT PASS SIDE DOES NOT WORK AT ALL SOMETIMES. TOOK TO DEALER AND IT DIDN'T HAPPEN TO TE SERVICE WORKER BUT THE SERVICE ADVISOR COULD NOT GET IT TO PULL DOWN, SERVICE WORKER TOOK APART AND FOUND NOTHING WRONG, BUT IT DID NOT WORK FOR ME THAT NIGHT I GOT IT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711793September 22, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE CAR HAS A REOCURRING PROBLEM WITH A MILDEW SMELL IN THE A/C SYSTEM. THE DEALER HAS SPRAYED DISINFECTANT IN THE VENTS AND WAS GOING TO DISASSEMBLE AND CLEAN THE UNIT. THE REGIONAL VW REP. HAD SAID THAT SPRAYING WAS ALL THEY WERE GOING TO DO. HOWEVER, THERE IS A FLYER AT THE DEALER, PUBLISHED BY VW OFFERING AN OPTIONAL SERVICE TO ACRYLIC COAT THE EXAPORATOR. I FEEL THAT VW KNOWS THIS IS A PROBLEM, AND WHILE I AM UNDER WARRANTEE, I FEEL IT SHOULD BE DONE FREE OF CHARGE TO ME. VW DOES NOT AGREE. I AM ALSO CONCERNED THAT THERE MAY BE A PROBLEM EXISTING WITH BACTERIA LADEN WATER (LEGIONAIRES DISEASE, ETC). I HAVE ALREADY BEEN TREATED FOR A FUNGAL INFECTION ON MY TORSO THAT CAME OUT OF NOWHERE. I AM NOT SURE IF THAT IS RELATED OR NOT, BUT I HAVE NEVER HAD ANY TYPE OF SKIN PROBLEMS IN MY 36 YEARS. THE SMELL IS HORRIBLE, AND I DON'T THINK A NEW CAR SHOULD HAVE THIS KIND OF PROBLEM.. THANK YOU IN ADVANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711706September 21, 1999
POWER TRAIN:AXLE ASSEMBLY
BOTH REAR WHEEL BEARINGS FAILED WITHIN ONE MONTH. THE FIRST (LEFT) FAILURE HAPPENED AT LOW SPEED WITH PLENTY OF WARNING SOUNDS. THE SECOND (RIGHT) FAILURE WAS AT HIGHWAY SPEED, RESULTING IN WHEEL SEPARATION AND LOSS OF CONTROL. NEITHER THE MANUFACTURER NOR THE DEALER HAVE OFFERED AN EXPLANATION OR APOLOGY FOR NOT INSPECTING ALL WHEEL BEARINGS AFTER THE FIRST PREMATURE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#711708September 21, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
EGR VALVE FAILED. OIL ACCUMULATED IN AIR INTAKE SYSTEM, REQUIRING REPLACEMENT OF SEVERAL COMPONENTS AND FUEL SYSTEM CLEANING. ENGINE LOST POWER AND WOULD NOT CLIMB HILLS. OIL CONTAMINATION MAY HAVE LED TO PREMATURE CATALYTIC CONVERTER FAILURE (COVERED UNDER WARRANTY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848055September 20, 1999
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE HIT A POTHOLE AND IT PUNCTURED THE OIL PAN, ALLOWING OIL TO LEAK FROM THE VEHICLE. DEALER SAID OIL PAN NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848066September 20, 1999
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AFTER BEING REARENDED BY ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE IS BEING REPAIRED BY THE DEALER . THE MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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