Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10275729July 3, 2009
AIR BAGS
PASSENGER AIRBAG OFF WARNING AND AIRBAG FAULT WARNING LIGHTS ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275610July 2, 2009
POWER TRAIN, POWER TRAIN:MANUAL TRANSMISSION
DUAL MASS FLYWHEEL FAILURE ON 2006 VW JETTA TDI WITH DSG TRANSMISSION. RESEARCH SHOWS THIS IS NOT AN ISOLATED INCIDENT. RECALLED IN OTHER COUNTRIES. DANGEROUS AND VERY EXPENSIVE SITUATION. WORTHY OF INVESTIGATION AND RECALL. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275685July 2, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 2006 JETTA TDI, FAILURE OCCURRED ON INTERSTATE I - 65 ON 7/1/09 I HEARD A POP AS IF SOMETHING FAIL OUT FROM UNDER THE CAR , ALL THE OIL DROPPED OUT OF THE VEHICLE ALL OVER THE INTERSTATE FOR APPROXIMATELY 1 TO 2 MILES. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275349June 30, 2009
AIR BAGS
NOTHING SPECIFICALLY HAPPENED LEADING UP TO THE EVENT BUT AT AROUND 52000 MILES. THE PASSENGER AIRBAG ON/OFF INDICATOR WOULD NO LONGER SHOW THAT ANYONE WAS SITTING IN THE PASSENGER SEAT. THE ORANGE/YELLOW AIRBAG LIGHT ALSO HAS BEEN ILLUMINATED CONSTANTLY SINCE THEN. I HAD THE DEALER RUN DIAGNOSTICS IN IT TO DETERMINE THE ERROR CODE. INITIALLY THEY SAID THAT IT WAS A FAULTY CONNECTOR IN THE WIRING, BUT THAT WAS DISCOVERED TO NOT ACTUALLY BE THE CAUSE. UPON FURTHER INSPECTION IT WAS DETERMINED TO BE A FAULTY WEIGHT SENSOR IN THE PASSENGER SEAT. BE AGREED TO COVER THE LABOR ON IT AT FIRST WHEN IT WAS THOUGHT TO BE A FAULTY WIRING CONNECTOR BUT WHEN IT WAS FOUND TO BE THE WEIGHT SENSOR THEY HAVE NOT RETURNED THE DEALERS CALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275133June 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING A 2006 VOLKSWAGEN JETTA 2.0T WITH THE DSG TRANSMISSION THE VEHICLE CUT POWER (AS IF IT WAS OUT OF GAS), ONLY TO REGAIN POWER 2-5 SECONDS LATER. IT WAS VERY HOT, AROUND 100 TO 110 AND I WAS DRIVING ON THE FREEWAY. IT HAPPENED TWO OR THREE MORE TIMES BUT DID NOT OCCUR ONCE THE OUTSIDE TEMP WENT BELOW 90 DEG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274682June 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL-THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. HE STATES THAT DSG DUEL CLUTH AUTOMATIC TRANSMISSION THAT THE TEMP SENSOR GOES BAD IT SENDS FALSE READING=S TO THE ELCTRONIC MODULE AND CAUSES THE TRANMISSION TO LOCK UP. GOING AT 70MPH ON THE HIGHWAY THE VEHICLE SHIFTED TO NEUTREL. THE VEHICLE STAYED IN NEUTRL UNTIL IT HIT 45 MPH WHEN GOT OFF THE HIGHWAY AND AT A STOP SIGN ON A OFF RAMP AND TRYING TO PASS THE TRANSMISSION CONTINUED TO LOCK UP AND ALMOST CAUSED AN ACCIDENT. THE VEHICLE WAS THEN TURNED OFF AND THEN TOWED TO AN DEALER AND THEY TOOK A LOOK AT THE VEHICLE AND THEY ARE INVESTIGATING THE PROBLEM WITH THIS VEHICLE. ALSO VOLKSWAGEN DIDNT TAKE THIS SITUATION SERIOULSY. THE FAILURE AND CURRENT MILEAGE WAS 868.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274404June 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DSG TRANSMISSION DISENGAGED WHILE DRIVING DOWN BROOKLYN-QUEENS EXPRESSWAY TRAVELING 50MPH, HAD TO COAST CAR FROM LEFT LANE TO RIGHT SIDE SHOULDER. INCIDENT HAPPENED ABOUT 3-4 TIMES WHEN CARE HAD LESS THAN 700 MILES FROM NEW PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274409June 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
09 VW TDI SPORTSWAGEN DSG WILL RANDOMLY SHIFT INTO NEUTRAL. THIS HAS OCCURRED AT VARIOUS TIMES VARYING FROM BEING STOPPED TO CRUISING AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN IN THE SHOP TWICE FOR THIS PROBLEM. DURING THE FIRST VISIT, THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE SECOND TIME, WE TOOK A VIDEO OF THE EVENT AND SHOWED IT TO THE LEAD MECHANIC. THE SHOP HAS DETERMINED A TEMPERATURE SENSOR IN THE TRANSMISSION IS OVERHEATING AND CAUSING THE CAR TO SLIP INTO NEUTRAL. THE PART IS REPORTEDLY ON BACK ORDER AND WE DO NOT HAVE ANY ESTIMATE AS TO WHEN THE REPAIRS WILL BE COMPLETED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274316June 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT HIGHWAY SPEEDS IN CAR, THE TRANSMISSION WILL GO INTO NEUTRAL WITHOUT WARNING AND THE TRANSMISSION GEAR RANGE DISPLAY FLASHES. THE CARE MUST BE STOPPED AND RESTARTED TO ALLOW THE TRANSMISSION TO REENGAGE. DIAGNOSED AS A DSG TRANSMISSION PROBLEM CAUSING IT TO GO INTO "SAFETY MODE" IN RESPONSE TO A MALFUNCTIONING TRANSMISSION FLUID TEMPERATURE SENSOR. DEALER WORKING TO CORRECT THE PROBLEM. PROBLEM SEEMS TO HAPPEN INFREQUENTLY AND VERY UNEXPECTEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274326June 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DSG TRANSMISSION GOES INTO NEUTRAL SPORADICALLY AT SPEED, AND LOSS OF WHEEL POWER OCCURS FOR 5-10 SECONDS, THEN TRANSMISSION REENGAGES. PRNDS GEAR INDICATOR ON DASH FLASHES DURING THE EPISODE. HAPPENS REPEATEDLY BUT NO ENGINE CHECK LIGHT TRIGGERED, AND DEALERS CANNOT DIAGNOSE PROBLEM BECAUSE NO FAULT CODES ARE GENERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274191June 18, 2009
FUEL SYSTEM, GASOLINE
2009 JETTA WITH 7100 MILES FAILED TO ACCELERATE AND THEN DIED. THIS HAPPENED INTERMITTENTLY 3 TIMES DURING A ONE WEEK PERIOD. THE CAR COULD BE RE-STARTED AFTER THE FAILURE BUT THEN DIED AGAIN. IT ACTED AS IF IT WAS NOT GETTING GAS. I FINALLY HAD IT TOWED TO VW DEALERSHIP BECAUSE I DIDN'T TRUST THAT IT WOULD NOT DO THIS WHILE ACCELERATING ON THE FREEWAY. VW DETERMINED THAT IT HAD A FAULTY FUEL PRESSURE REGULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274202June 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHILE DRIVING, VEHICLE TRANSMISSION DISENGAGED RESULTING IN NO POWER TO MAINTAIN SPEED. THIS OCCURRED TWICE, ONCE ON A RURAL HIGHWAY TRAVELING APPROXIMATELY 60 MPH AND ONCE ON THE INTERSTATE TRAVELING APPROXIMATELY 70 MPH. WITH THE FIRST OCCURRENCE THE TRANSMISSION RE-ENGAGED AFTER A FEW SECONDS. WITH THE SECOND OCCURRENCE, THE "PRNDS" SHIFT INDICATOR LIGHT BEGAN FLASHING AND I HAD TO MERGE OVER THROUGH TRAFFIC INTO THE EMERGENCY LANE TO AVOID HIGH SPEED TRAFFIC, ALL THE WHILE HAVING NO POWER. I THEN HAD TO SHUT THE ENGINE OFF AND RESTART IT TO CLEAR THE MALFUNCTION. I SCHEDULED AN APPOINTMENT AT THE DEALER FOR REPAIR AND A SENSOR(S) WERE REPLACED ON THE TRANSMISSION'S COMPUTER. SINCE THE REPAIR I'VE NOT HAD ANOTHER MALFUNCTION. THIS MALFUNCTION POSES A SERIOUS HAZARD AS ONE LOSES THE ABILITY TO MAINTAIN SPEED IN TRAFFIC, RESULTING IN A STALLED VEHICLE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274095June 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 JETTA SPORTWAGEN WITH DSG TRANSMISSION. CAR WAS BRAND NEW WITH 487 MILES. THE CAR COMPLETELY AND SUDDENLY LOST POWER IN TRAFFIC ALTHOUGH ENGINE WAS STILL RUNNING AND IN DRIVE. FELT LIKE IT WAS IN NEUTRAL. PNDRS LIGHTS ON DASHBOARD BEGAN BLINKING. PROBLEM RESOLVED SPONTANEOUSLY ONLY TO RECUR MOMENTS LATER. WAS TOLD BY VW TO HAVE CAR TOWED TO DEALER. THIS IS A POTENTIALLY LIFE-THREATENING SITUATION IF IT OCCURS IN TRAFFIC OR DURING A LEFT HAND TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273965June 16, 2009
ENGINE AND ENGINE COOLING
I OWN A 2009 VOLKSWAGEN TDI. IT NOW HAS JUST OVER 11000 MILES. AFTER ONLY A COUPLE THOUSAND MILES ON THE VEHICLE, I STARTED NOTICING THAT THE ENGINE HESITATES AND IN SOME CASES PRODUCES SEVERE BUCKING FOR MAYBE 2-3 SECONDS. DURING THESE INCIDENTS, THE VEHICLE HAS LESS POWER AND THIS CAN BE A SERIOUS PROBLEM IF ONE IS TRYING TO MERGE INTO TRAFFIC AND SUDDENLY HAS LESS POWER THAN ANTICIPATED TO ACCELERATE. THE PROBLEM UNFORTUNATELY CAN'T BE REPLICATED ON DEMAND. IT IS MORE OFF A SPORADIC OCCURRENCE. I HAVE TAKEN THE VEHICLE TOP THE DEALERSHIP 3 TIMES AND EACH TIME THERE IS NOTHING THAT THEY CAN FIND WRONG WITH THE CAR. THERE ARE NO ERROR CODES THAT SHOW UP WHEN THEY USE THEIR DIAGNOSTIC TOOLS AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE. THE ONLY THING THAT WAS DONE TO TRY TO SOLVE THE ISSUE WAS DURING THE MOST RECENT VISIT TO THE DEALERSHIP THE FUEL WAS SAMPLED AND LEFT OVERNIGHT IN A FREEZER TO CHECK FOR GELLING, I DON'T THINK IT WAS SENT TO A LAB FOR ANALYSIS. THE FUEL FILTER WAS ALSO CHANGED. THESE ACTIONS HAVE NOT CORRECTED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274042June 16, 2009
SEAT BELTS, AIR BAGS
I WAS DRIVING DOWN THE ROAD AT ABOUT 30 MPH WHEN MY CAR STALLED IN THE MIDDLE OF THE ROAD AND MY DRIVER SIDE AIRBAGS HAD BEEN DEPLOYED. MY SEATBELT RESTRICTED SO HARD, I COULD HARDLY BREATHE ANYMORE. NOTHING HAD HIT MY CAR AND I HAD NOT GONE OVER ANY POTHOLES OR BUMPS. VW SAID THAT IT IS NOT THEIR RESPONSIBILITY TO REPAIR MY AIRBAGS OR THE DAMAGE DONE TO MY HEADLINER AND DRIVER SEAT. I NO LONGER HAVE A FUNCTIONING SEATBELT EITHER. THIS IS A HUGE SAFETY ISSUE FOR AMERICA. NOT ONLY DID THE AIRBAGS DEPLOY WITH NO ACCIDENT, I NO LONGER FEEL SAFE DRIVING IN MY OWN VEHICLE. WHAT IF I GET INTO AN ACCIDENT TONIGHT WITHOUT THE PROPER PROTECTION A CAR IS GUARANTEED TO HAVE? IF I WAS KILLED OR MY KIDS WERE KILLED, WOULD VW DO SOMETHING THEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274074June 16, 2009
AIR BAGS:FRONTAL
THE BATTERY CURRENT WAS LOW IN MY 2006 VOLKSWAGEN JETTA AND IT CAUSED A FAULT CODE. THE DEALER IS SAYING 3,500 DOLLARS TO FIX THIS. THE FAULT CODE IS MAKING MY AIRBAGS NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273901June 15, 2009
VISIBILITY
DRIVER SIDE FRONT AND REAR WINDOW AND PASSENGER SIDE FRONT AND REAR WINDOW LEAK WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273630June 12, 2009
POWER TRAIN
ENGINE CASING BROKE WHERE THE MOTOR MOUNT CONNECTS, GOT THAT REPAIRED. 2 DAYS LATER WHILE DRIVING ON FREEWAY, ENGINE MAKES LOUD NOISE AND SEIZES. UNDRIVEABLE, WONT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273201June 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
IN MARCH 2009 I TOOK MY 2006 VW JETTA TDI IN FOR ITS NORMAL SERVICE POINT AT 90K. I WAS ASKED BY THE DEALER IF I COULD BRING THE CAR BACK IN BECAUSE OF A NOISE THAT WAS HEARD COMING FROM THE TRANSMISSION. THE DEALER REPORTED THAT THEY FOUND NOTHING WRONG. ON MAY 28, 2009 I HAD A CATASTROPHIC FAILURE OF THE DUAL MASS FLYWHEEL IN THE DSG TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272956June 5, 2009
AIR BAGS
THE AIR BAG LIGHT SENSOR IS DEFECTIVE. IT WILL COME ONE FOR DRIVER AND PASSENGER WHEN BOTH PEOPLE ARE PRESENT IN THE CAR. I HAD IT FIXED ONCE BEFORE AND NOW IT HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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