Volkswagen Jetta Complaints
10,351 consumer complaints on file.
- #10495581January 28, 2013FUEL SYSTEM, DIESEL
WHILE TRAVELING AT POSTED SPEEDS CAR SUDDENLY LOST POWER, FLASHING GLOW PLUG LIGHT CAME ON IN ENGINE, CAR COULD NO LONGER MAINTAIN HIGHWAY SPEEDS. PREVIOUSLY CAR HAD NUMEROUS INSTANCES WHEN STARTING FROM A STOP HAVING HESITATION OR FAILURE TO ACCELERATE NORMALLY CREATING POTENTIAL HAZARDS WITH CROSS TRAFFIC. APPARENT FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP) ON THE DIESEL ENGINE. THIS IS THE SECOND FAILURE OF THE HPFP IN THIS CAR, FIRST WAS REPLACED BY DEALER WARRANTY AND THEY ADVISED ME OF THE INITIAL REPLACEMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494957January 28, 2013FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER, FUEL SYSTEM, DIESEL
DRIVING UP A MOUNTAIN HIGHWAY, THE CAR LOST ALL POWER (EVEN WITH THE GAS PEDAL TO THE FLOOR). ONCE PULLED OVER, THE VEHICLE WOULDN'T START AGAIN. THE HIGH PRESSURE FUEL PUMP IN THE TDI FAILED CATASTROPHICALLY AND SENT METAL SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494990January 28, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. ADDITIONALLY, THE CONTACT NOTICED THAT THE FRONT AND REAR PASSENGER'S SIDE DOORS WOULD NOT UNLOCK WHEN THE MASTER DOOR LOCK SWITCH ON THE FRONT DRIVER'S SIDE DOOR WAS ENGAGED. THE CONTACT ALSO STATED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494703January 25, 2013FUEL/PROPULSION SYSTEM
I WAS MAKING A LEFT TURN ENTERING NORTH BOUND TRAFFIC ON GREENFIELD ROAD SOUTH OF BASELINE ROAD ON WEDNESDAY JANUARY 16, 2013. TRAFFIC WAS VERY HEAVY AND UPON ENTERING TRAFFIC THE ENGINE SUDDENLY BEGAN TO LOOSE POWER, RUN VERY ROUGH. IT SEEMS LIKE ALL OF THE DASH WARNING LIGHTS FLASHED SEVERAL TIMES BEFORE THE ENGINE COMPLETELY DIED. AFTER THE ENGINE DIED, I LOST POWER STEERING AND WAS UNABLE TO SAFELY NEGOTIATE MY WAY TO THE SIDE OF THE ROAD. I WAS ALMOST STRUCK TWO TIMES BEFORE I WAS ABLE TO COAST INTO A PARKING LOT ON EAST SIDE OF GREENFIELD ROAD. THE REPAIR OF THE VEHICLE IS CURRENTLY UNDERWAY. THE FAILURE WAS DUE TO THE HIGH PRESSURE INJECTOR PUMP FAILING, CREATING METAL SHAVINGS THAT CLOGGED AND CONTAMINATING THE ENTIRE FUEL SYSTEM. THE CAR HAS 104,000 MILES ON IT AND THERE WAS NO PRIOR INDICATION OF FUEL SYSTEM PROBLEMS. THE FAILURE WAS CATASTROPHIC. THERE WAS NO OTHER CONTAMINATION OF THE FUEL . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494587January 24, 2013ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
FIRST, VEHICLE'S ELECTRONIC LOCKS STOP RESPONDING TO DEPRESSES FROM BOTH REMOTES. REPLACE THE BATTERIES TO THE REMOTE AND STILL THE CAR WILL NOT RESPOND. THE ONLY WAY TO OPEN THE DOOR IS BY MANUALLY INSERTING THE KEY INTO THE DRIVERS SIDE, WHICH IS THE ONLY MANUAL KEYHOLE, AND TURNING LEFT TWICE. ONCE TURN UNLOCKS THE DRIVER'S SIDE DOOR, ANOTHER TURN UNLOCKS THE PASSENGER DOORS. AFTER SOME TIME PASSENGER DOORS STOP RESPONDING TO SECOND TURN. PASSENGER DOORS DO NO LOCK WHEN MANUALLY TURNING KEY THE RIGHT FROM THE DRIVER SIDE DOOR, WHICH IS THE ONLY MANUAL KEYHOLE. THE PASSENGER DOORS THAT DO NOT LOCK CAUSE THE ALARM TO GO OFF WHEN OPENED. DEPRESSING THE SILENCE ALARM BUTTON ON KEY FOB DOES NOT SILENCE ALARM. THE ONLY WAY TO SILENCE ALARM IS BY CLOSING PASSENGER DOOR, CLOSING DRIVER SIDE DOOR AND TURNING KEY RIGHT ONCE TO LOCK AND LEFT TO UNLOCK. DOING SO ONLY CONTROL DRIVER SIDE DOOR. AFTER SOME TIME DASHBOARD SHOWS "DOOR OPEN" SYMBOL EVEN WHEN ALL DOORS ARE SECURELY CLOSED AND INDICATOR LIGHT ON DOOR IS OFF. DOME LIGHT STAYS ON WHILE DRIVING AS IF THE DOORS ARE INDEED OPEN EVEN THOUGH THEY ARE SECURELY CLOSED. AT THIS STAGE THE ALARM SYSTEM NO LONGER WORKS EITHER BY KEY FOB DEPRESS NOR BY MANUALLY TURNING THE LOCK IN THE DRIVERS SIDE DOOR AS DESCRIBED EARLIER. DOORS MUST BE LOCKED BY OPENING EACH ONE MANUALLY AND PRESSING THE LOCK DOOR BUTTON LOCATED ON EACH PASSENGER DOOR. PRESSING THE DRIVERS SIDE DOOR LOCK DOES NOT LOCK PASSENGER DOORS. ALL FUSES ARE INTACT AND NO ELECTRICAL ISSUES REPORTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494590January 24, 2013ENGINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST WHICH LOCATED THE FAILURE WITHIN THE EXHAUST CONTROL MODULE. THE DEALER REPLACED THE EXHAUST MODULE UNDER THE WARRANTY; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE EXHAUST SYSTEM CONTROL MODULE FAILED AGAIN. A SECOND DIAGNOSTIC TEST WAS PERFORMED BY A LOCAL MECHANIC WHICH LOCATED THE FAILURE IN THE EXHAUST SENSOR WHICH MADE IT IMPOSSIBLE FOR THE EXHAUST EMISSION GATE TO OPEN OR CLOSE. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS REPAIRED AND THE EXHAUST FLAP DOOR WAS LUBRICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494632January 24, 2013FUEL SYSTEM, DIESEL, ENGINE
CAR LOST POWER AND COASTED TO THE SIDE OF THE ROAD . TOWED TO VW DEALER . NO FUEL PRESSURE . REMOVED FUEL FILTER , FULL OF METAL . FUEL PUMPS , FILTER , LINES AND INJECTORS REPLACED UNDER WARRANTY. NOT A MISS FUELING ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494397January 23, 2013FUEL/PROPULSION SYSTEM
JETTA TDI WAS RUNNING FINE WITH NO INDICATIONS OF ANY PROBLEM. FOLLOWING A ROUTINE OIL CHANGE, THE CAR JUST STOPPED RUNNING AND WOULD NOT RESTART. LOCAL VW DEALER SERVICE MANAGER INDICATES ISSUE IS WITH FUEL PUMP AND ENSUING DEBRIS IN ENGINE. COST TO REPAIR IN EXCESS OF $5,000. VW TO DATE UNWILLING TO ACKNOWLEDGE DEFECT AND CONTRIBUTE TOWARDS COST OF REPAIR, OR SHOW ANY CONCERN FOR THE SAFETY ISSUES THIS SORT OF PROBLEM PRESENTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494495January 23, 2013ELECTRICAL SYSTEM
I WAS TRAVELING UP A MOUNTAIN ROAD WHEN MY CAR DECIDED TO TURN OFF. I HAD TO COAST ACROSS INCOMING TRAFFIC TO THE TURNOUT. I WAITED HERE UNTIL I WAS ABLE TO GET MY CAR STARTED AND WAS ABLE TO DRIVE HOME. I MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE IT CHECKED OUT. I WAS TOLD IT WAS THE ENGINE SPEED SENSOR. THE EPC AND ENGINE LIGHT WERE GOING ON INTERMITTENTLY. THERE WAS NO REASON THAT MY CAR SHOULD HAVE THESE PROBLEMS NOT COVERED BY WARRANTY WHEN IT IS ONLY ABOUT 2 YEARS OLD WITH LESS THAN 60,000 MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493823January 22, 2013SEATS
TURNED THE DRIVERS SIDE HEATED SEAT WARMER ON TO 2. RANGE BEING 0-5. I SMELLED SMOKE AND TURNED IT OFF AFTER ONLY 10-15MIN OF BEING ON. I NOTICED WHEN I GOT OUT OF THE CAR, THAT I HAD A HUGE QUARTER SIZE HOLE IN MY SEAT AND MY DOWN COAT WAS BURNED THROUGH IN 2 LARGE SPOTS. THIS IS UNSAFE. IT COULD HAVE BEEN A HUGE FIRE IF I HAD NOT TURNED OFF THE WARMER AS SOON AS I SMELLED SOMETHING BURNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493455January 18, 2013SEAT BELTS
VEHICLE SEAT BELTS FAIL TO RELEASE THEY ARE FULLY RETRACTED AND WILL NOT RELEASE TO ALLOW SOMEONE TO WEAR THEM. AFTER SOME RESEARCH ONLINE I FOUND THIS IS A FAIRLY COMMON OCCURRENCE, APPEARS TO BE DEFECTIVE ENGINEERING AS THEY WILL RETRACT PAST THE NORMAL STOP POINT AND ARE THEN UNABLE TO RELEASE. WE TOOK THE VEHICLE TO THE DEALER AND THEY WANTED $1,000 TO FIX TWO SEAT BELTS IN THE REAR SEAT, CENTER REAR SEAT AND PASSENGER SIDE REAR. AFTER SOME FURTHER RESEARCH ON TRYING TO FIX THEM MYSELF I FIND THEY HAVE AN EXPLOSIVE CHARGE WITHIN THE RETRACTOR AND ONE UNLUCKY INDIVIDUAL LOST PART OF HIS THUMB WHEN IT EXPLODED IN HIS HAND. THERE IS NO WARNING ABOUT THIS EXPLOSIVE DEVICE. IN SUMMARY THEY MANUFACTURE A DEFECTIVE SEAT BELT MECHANISM WITH AN EXPLOSIVE DEVISE WITHIN IT AND THEY WANT AN ARM AND A LEG TO FIX IT AND YOU RISK LOOSING A FINGER IF YOU TRY TO FIX IT SO PEOPLE ARE DRIVING AROUND WITHOUT OPERATIVE SEAT BELTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493044January 15, 2013ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
CAR STALLED AGAIN AFTER NEW EXHAUSTED FLAP WAS INSTALLED (1KO-253-691-E ) . AS PER OTHER OLDER COMPLAINT ODI # 10476791.VW PAID $646 FOR NEW PART BUT REFUSED TO PAY LABOR $183.93. NOW ON THE NEW EXHAUST FLAPPER THEY GAVE ME A NEW PART FREE,BUT IT COST ME $529.63 FOR NEW SENSORS ALONG WITH LABOR FOR THE INSTALL. PER THE AUTO SHOP THERE HAS BEEN A LOT OF CHANGES IN THIS PART . THE CUSTOMER IS ENGINEERING THIS PART FOR VW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492418January 14, 2013FUEL/PROPULSION SYSTEM, ENGINE
ON FRIDAY JAN. 11, 2013, THE VEHICLE (2010 VW JETTA TDI) IN QUESTION WAS TRAVELING ON AN EXPRESSWAY AT A SPEED OF APPROXIMATELY 50 MPH WHEN SUDDENLY THE GLOW PLUG LIGHT AND CHECK ENGINE WARNINGS TURNED ON THE VEHICLE DISPLAY AND SHORTLY AFTERWARDS THE ENGINE STALLED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD BUT NO ACCIDENT OCCURRED BECAUSE THERE WAS NO OTHER TRAFFIC AT THE TIME OF FAILURE. ATTEMPTS TO START THE ENGINE FAILED.VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO SERVICE LOCATION TO BE DIAGNOSED AND RESULTS WERE INDICATIVE THAT THE FUEL PUMP FAILED CATASTROPHICALLY RENDERING THE VEHICLE INOPERABLE. EXCESSIVE METAL SHARDS WERE EVIDENT ON THE FUEL FILTER. VEHICLE HAS NOT YET BEEN REPAIRED PENDING A RESPONSE FROM THE MANUFACTURER. SAME VEHICLE STALLED IN TRAFFIC AFTER BOUGHT NEW AT APPROXIMATELY 8000 MILES ON THE ODOMETER IN 2010 BUT ENGINE WAS ABLE TO BE RESTARTED. VOLKSWAGEN DEALERSHIP SERVICE DEPARTMENT PERFORMED DIAGNOSTIC FOR THE 1ST STALLING INCIDENT AND SAID THERE WAS NOTHING WRONG. NO SERVICE WAS PERFORMED TO CHECK FUEL SYSTEM AT THAT TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492864January 14, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 70 MPH THE TRANSMISSION DISENGAGED AND THE VEHICLE WOULD NOT ACCELERATE. THE TRANSMISSION POSITION LIGHTS WERE ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. A DEALER WAS NOTIFIED OF THE SYMPTOMS AND STATED THEY KNEW THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492963January 14, 2013FUEL/PROPULSION SYSTEM, ENGINE, FUEL SYSTEM, DIESEL
THE VEHICLE WAS VALET PARKED. THE VALET ATTENDANT REPORTED THAT THE VEHICLE SHUT DOWN AS SHE WAS DRIVING IT UP THE RAMP OUT OF THE PARKING GARAGE. SHE ALSO REPORTED A KNOCKING SOUND AND THAT THE "CHECK ENGINE" LIGHT WAS ON. UPON ENTERING THE VEHICLE, I WAS UNABLE TO START IT. I HAD THE VEHICLE TOWED TO THE VW DEALERSHIP. THEY TOLD ME THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THAT THEY HAD SEEN OTHER CARS COMING IN WITH THIS SAME PROBLEM. SERVICE DEPARTMENT PAPERWORK STATES: "DEFECTIVE HIGH PRESSURE PUMP-METAL IN SYSTEM" AND "FOUND FAULT P0191." VEHICLE SPEED AT TIME OF INCIDENT IS ESTIMATED BASED ON VALET ATTENDANT'S DESCRIPTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492243January 11, 2013ELECTRICAL SYSTEM
I WAS DRIVING AT ABOUT 45 MILES AN HOUR AND THE VEHICLE SUDDENLY LOST POWER STEERING AND ALL POWER. WITHOUT POWER STEERING IT WAS DIFFICULT TO GET ALL THE WAY OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE AND TO THE NEAREST VW DEALERSHIP WHO EVALUATED THE PROBLEM. THE DEALERSHIP INDICATED THAT THE MAIN FUSE HAD MELTED AND BLOWN OUT THE ENTIRE FUSE BOX AND THE ALTERNATOR CABLE HAD MELTED. THE REPAIR INVOICE INDICATES: "FOUND ALTERNATOR CABLE AT FUSE BOX MELTED, REPLACED FUSE PANEL, ALTERNATOR CABLE AND FUSE ON FRONT OF FUSE PANEL. REPLACED WIRING HARNESS. TESTED BATTERY AND CHARGING SYSTEM AND ROAD TESTED CAR. " I BELIEVE THIS IS A FIRE HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492244January 11, 2013ENGINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED AND THE VEHICLE BEGAN TO IDLE EXCESSIVELY. THE CONTACT WAS ABLE TO BE RESTART THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492264January 11, 2013AIR BAGS
TL* THE CONTACT STATED OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, A VEHICLE CRASHED INTO THE VEHICLE CAUSING IT TO CRASH INTO THE VEHICLE DIRECTLY AHEAD. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG FAILURE LIGHT ILLUMINATED. THE CONTACT SUSTAINED FACE, NECK, AND TORSO INJURIES AFTER BEING THROWN INTO THE STEERING COLUMN. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10492296January 11, 2013FUEL SYSTEM, DIESEL, FUEL/PROPULSION SYSTEM
THIS IS THE SECOND COMPLAINT FILED ON THIS CAR. THE REF # FOR THE FIRST NHTSA COMPLAINT IS VOQ 10484807. ON NOV 26, 2012 (DATE TAKEN FROM DEALER REPAIR INVOICE) I PICKED THE CAR UP AT THE DEALERSHIP AFTER THE INITIAL FAILURE REPAIRS. I RESET THE TRIP METER (I DON'T REMEMBER THE EXACT MILEAGE THE VEHICLE HAD WHEN I PICKED IT UP). LATER THAT SAME DAY (26 NOV 12) I TOOK THE CAR BACK TO THE DEALERSHIP AND TOLD THEM THE ENGINE WAS MAKING A WEIRD SOUND. THE MECHANIC AGREED THAT THE ENGINE WAS MAKING A WEIRD SOUND AND SAID HE THOUGHT IT WAS THE NEW SECONDARY FUEL PUMP MAKING THE NOISE. THE DEALERSHIP AGREED TO ORDER A NEW SECONDARY PUMP FOR THE CAR AND THEY TOLD TO CONTINUE DRIVING THE CAR UNTIL THE NEW PUMP ARRIVED. ON OR ABOUT 12 DEC 2012, THE CAR SUFFERED ANOTHER RAPID DECELERATION FAILURE IDENTICAL TO THE ONE THAT OCCURRED ON 26 SEP 2012 WITH THE EXCEPTION THAT THE ENGINE DID NOT COMPLETELY QUIT. I WAS ABLE TO LIMP THE CAR HOME (TOP SPEED WAS APPROXIMATELY 20 MPH) USING SIDE STREETS AND STAYING OFF THE FREEWAY. THE TRIP METER HAD 349 MILES ON IT WHEN I GOT HOME. I CALLED THE DEALERSHIP AND HAD THE CAR TOWED TO THEM. THEY REPLACED THE FUEL TANK PUMPS (APPARENTLY THERE ARE TWO PUMPS IN THE FUEL TANK). WHILE THEY WERE TEST DRIVING THE VEHICLE, TO RETURN IT TO ME, THEY EXPERIENCED A RAPID DECELERATION (FROM THEIR DESCRIPTION IT APPEARED AS THE SAME FAILURE I HAD JUST EXPERIENCED). THE DEALERSHIP CALLED ME AND TOLD ME THEY WERE AT A LOSS TO EXPLAIN THE FAILURE AND THEY WOULD HAVE TO CALL THE VW TECH LINE FOR HELP. VW TOLD THEM THEY THOUGHT THE PROBLEM WAS THE HPFP. IN TOTAL, ALL THREE FUEL PUMPS WERE ONCE AGAIN REPLACED. TO VW AND HOY-FOX CREDIT THESE REPAIRS WERE DONE AT NO COST TO ME (EXCEPT FOR THE TOW BILL). THE CAR IS NOW ON ITS THIRD HPFP IN LESS THAN FOUR MONTHS. BOTTOM LINE, IN MY OPINION, THE VW TDI HPFP IS A SAFETY HAZARD AND SHOULD BE RECALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492197January 10, 2013ENGINE
MY 2009 JETTA SPORTWAGEN TDI HAS EXPERIENCED A DISTURBING NO-START CONDITION SEVERAL TIMES. CRANKING THE ENGINE DID NOT RESULT IN A START. ONLY AFTER REPEATED CRANKING (5-10 TIMES) DID THE CAR ACTUALLY START. FIRST IT WOULD NOT START SEVERAL TIMES, THEN START AND DIE IMMEDIATELY, AND FINALLY START, RUN VERY ROUGH,AND THEN SMOOTH OUT ITS IDLE. THIS ENTIRE SEQUENCE (WHICH HAS HAPPENED AT LEAST 4 TIMES IN THE LAST MONTH, TO VARYING DEGREES) OCCURRED IN THE DECEMBER-JANUARY TIME FRAME, WITH THE FIRST INCIDENT OCCURRING WHEN TEMPS WERE RIGHT AROUND FREEZING, WITH PRECIPITATION (RAIN-SNOW MIX) AND HIGH HUMIDITY. AT LEAST 2 TIMES, THE VEHICLE SIMPLY DIED SUDDENLY WHILE DRIVING, WHEN I TOOK MY FOOT OFF THE THROTTLE AND REVS DROPPED DOWN TO IDLE. IN ADDITION, THE CAR HAS DISPLAYED A SOLID CHECK ENGINE AND FLASHING GLOW PLUG LIGHT, WHICH HAVE COME AND GONE SEVERAL TIMES (INTERMITTENTLY: ONE DAY THEY WILL BE ON, THE NEXT DAY NOT). THE LAST SYMPTOM TO REPORT IS A P0638 OBDII CODE (THROTTLE BODY OUT OF RANGE). THIS CODE, HOWEVER, COULD BE A FALSE INDICATION THAT IS RELATED TO THE NUMBER OF FAILED ENGINE START ATTEMPTS? I TOOK THE CAR TO THE DEALER, AND THEY COULD NOT FIGURE OUT WHAT THE PROBLEM IS. I HAVE A STRONG INDICATION TO SUSPECT, AFTER RESEARCHING OTHERS' EXPERIENCES ON SEVERAL ONLINE FORUMS, THAT THIS MAY BE RELATED TO THE ACCUMULATION OF WATER AND/OR ICE IN THE INTERCOOLER, WHICH THEN EITHER BLOCKS THE AIRFLOW OR BECOMES INGESTED INTO THE INTAKE. MY SYMPTOMS ARE CONSISTENT WITH THOSE REPORTED IN THE VOLKSWAGEN TECHNICAL SERVICE BULLETIN (TSB) # 21 11 06 / 2025464 - FROZEN AIR CHARGE COOLER. HOWEVER, WHEN I PRESENTED THIS TSB DATA, ALONG WITH REPORT OF MY SYMPTOMS TO THE DEALER (AFTER THEY INSPECTED THE CAR AND COULD NOT FIND ANYTHING) THEY TOLD ME THAT THEY COULD NOT HELP ME, SINCE THE VEHICLE IS OUT OF ITS WARRANTY PERIOD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0