Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10608157July 3, 2014
FUEL SYSTEM, DIESEL
FLASHING GLOW PLUG LIGHT AND ENGINE WARNING WITH LOSS OF POWER. ENGINE DIED WITHIN SEVERAL MINUTES. COASTED TO SAFE SPOT TO PULL OFF ROAD. TOWED TO VW DEALER WHO DIAGNOSED HIGH PRESSURE FUEL PUMP (HPFP) FAILURE WITH METAL THROUGHOUT FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607690July 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE HYBRID ERROR WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A SHAVED WIRING HARNESS WHICH CAUSED A FUSE TO BLOW. AS A RESULT, THE WIRING HARNESS AND FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND TWO DAYS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 9,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607767July 2, 2014
FUEL/PROPULSION SYSTEM
2010 JETTA SPORTSWAGEN TDI APRIL 2012 - 50K MILES - FUEL PUMP SYSTEM FAILURE. VW FOUND METAL SHARDS THROUGHOUT WHOLE SYSTEM, ALL HAD TO BE REPLACED. COST OVER $7,000 PAID FOR BY VW. FUEL WAS TESTED AND FOUND NO FAULT OF DRIVER (I.E., NO GAS). FAULTY FUEL PUMP. FEBRUARY 2014 - 97K MILES - SECOND FUEL PUMP FAILURE. SAME ISSUE, METAL SHARDS THROUGH ENTIRE SYSTEM, ALL HAD TO BE REPLACED. COST OVER $8,000 PAID FOR BY VW. FUEL TESTED AGAIN AND NO FAULT OF DRIVER. HAD TO TOW OUR CAR HOME FROM VACATION SEVERAL HOURS AWAY. THERE SHOULD BE A RECALL FOR THESE CARS. IT'S DANGEROUS TO HAVE YOUR CAR STOP WORKING ALL THE SUDDEN, AND IT WILL LEAVE YOU STRANDED. NOT TO MENTION, YOU CAN ANTICIPATE IT HAPPENING EVERY 50,000 MILES. NOT A DEPENDABLE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607800July 2, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS COMPLAINT IS FOR THE 2011 VW JETTA SPORTWAGON TDI . THERE IS A MANUFACTURE DEFECT THAT CAUSED THE FUSE BOX UNDER THE HOOD TO MELT. THIS CAUSED MOST OF THE LIGHTS ON THE EXTERIOR TO FAIL, WHICH INCLUDED THE HEADLIGHTS, TAILLIGHTS, BRAKE-LIGHTS, ECT. THERE WERE RECALLS ON SIMILAR MODELS, BUT NOT THIS SPECIFIC CAR. THERE NEEDS TO BE A RECALL ON THIS CAR TO PREVENT POTENTIAL INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607906July 2, 2014
FUEL SYSTEM, DIESEL
MY CAR HAS APROX 39K MILES. HEARING A METALLIC GRINDING SOUND IN MY ENGINE WHILE DRIVING. TOOK IT TO A VW DEALER. THEY TOLD ME IT'S A HIGH PRESSURE FUEL PUMP FAILURE AND THAT NOT TO DRIVE IT AS IS. 1 WEEK LATER, PICKED UP MY "REPAIRED" CAR TO ONLY HAVE A HOWLING SOUND COMING FROM ENGINE WITHIN 1 HOUR OF PICKING IT UP. BROUGHT THE CAR BACK NEXT DAY AND WAS TOLD IT'S THE AUXILLARY FUEL PUMP FAILING. THAT WAS REPLACED. PICKED UP MY CAR YESTERDAY AND TODAY I HAVE A HIGH PITCHED HOWLING SOUND AGAIN FROM THE SAME PART OF MY ENGINE. RETURNING THE CAR AGAIN TO VW TOMORROW. I AM AFRAID TO DRIVE MY CAR. APPARENTLY THIS A COMMON PROBLEM WITH VW TDI HIGH PRESSURE FUEL PUMPS. CAR CAN DIE ON ME ANY TIME. SO FAR REPAIRS COVERED UNDER POWER TRAIN WARRANTY. THIS IS LOOKING LIKE A LEMON TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607368July 1, 2014
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR USING THE BLUETOOTH HANDS FREE CONNECTION PROVIDED BY THE STEREO HEARD A POPPING SOUND AND THEN THE STEREO WENT BLANK AND I LOST THE CALL CONNECTION. THE (REQUIRED BY OREGON LAW) HANDS FREE CONNECTION NO LONGER WORKS. THERE ARE MANY OTHER PEOPLE ON THE INTERNET REPORTING THIS SAME PROBLEM WITH THE 2010 VW RADIOS. PLEASE SEE ONE EXAMPLE AT HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607380July 1, 2014
FUEL SYSTEM, DIESEL
DRIVING IN THE NEIGHBORHOOD WHEN ALL OF A SUDDEN CAR'S RPM'S GO SUPER HIGH. I TURN OFF THE VEHICLE AND IT WOULDN'T START AGAIN. HAD IT TOWED TO VW DEALER WHO HAS DIAGNOSED PROBLEM AS FULL FUEL SYSTEM BLOW OUT/FAILURE. I AM THE ORIGINAL OWNER. NO PROBLEMS PREVIOUSLY AND NO SYMPTOMS OF FUEL SYSTEM PROBLEMS PRIOR TO THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606929June 30, 2014
POWER TRAIN, FUEL SYSTEM, DIESEL
DRIVING ON HIGHWAY AND ALL ENGINE POWER WAS LOST. CAR WAS ABLE TO LIMP TO SHOULDER. TRIED TO RESTART VECHICLE WITH NO LUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606981June 30, 2014
ENGINE AND ENGINE COOLING
SINCE THE END OF MARCH, 2014, MY 2011 JETTA HAS COMPLETELY SHUT OFF WHILE IN IDLE. UNTIL RECENTLY IT HAS SHUT OFF WHILE IN DRIVE AT LOW SPEEDS, THE VEHICLE BEGINS BUCKING AND HAVING LITTLE HICCUPS, AND THEN IT JUST SHUTS OFF, SOMETIMES ABLE TO GET IT TO RESTART, OTHER TIMES IT DOES NOT TURN RIGHT BACK ON. I HAVE ALREADY HAD THE FUEL PUMP REPLACED, AND THE CRANK SENSOR, AND HAVE PAID HUNDREDS IN TESTING THUS FAR. I AM EXTREMELY FRUSTRATED AT THIS POINT. THE CAR HAS BEEN TO 2 DIFFERENT DEALERSHIPS, TWICE EACH, AND THE FIRST TIME IT WENT IN ANYWHERE WAS A LOCAL AUTO SHOP, BUT EVERY TIME SINCE IT HAS GONE TO AN AUTHORIZED VW DEALER. NO ONE CAN SEEM TO FIGURE OUT WHAT IS GOING ON WITH MY CAR. THIS IS A VERY SCARY SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED, AND READING OTHER PEOPLES COMPLAINTS IT SEEMS I AM NOT THE ONLY ONE WHO IS HAVING ISSUES WITH THEIR CAR SHUTTING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607030June 30, 2014
AIR BAGS, SEATS, ELECTRICAL SYSTEM
SOMETIME IN EARLY TO MID 2013, I RECEIVED A NOTICE FROM VOLKSWAGEN THAT I NEEDED TO BRING MY 2005 JETTA IN TO HAVE THE DRIVER'S SEAT WIRING HARNESS REPAIRED DUE TO A RECALL. I HAD NO PRIOR PROBLEMS WITH THE AIR BAGS OR WARNING LIGHTS. I TOOK THE VEHICLE IN AND THEY DID THE WORK. WITHIN A FEW DAYS, I GOT AN ERROR MESSAGE IN THE DISPLAY THAT THERE WAS A FAILURE WITH THE AIR BAGS. I TOOK THE VEHICLE BACK TO VOLKSWAGEN. I WAS TOLD THAT THE TECHNICIAN FAILED TO CLEAR SOMETHING IN THE COMPUTER MEMORY SO THE FAILURE MESSAGE HAD COME ON. THEY INDICATED THEY CLEARED THE MESSAGE AND THE AIR BAG LIGHT ON THE DISPLAY DID GO OFF. A FEW MONTHS LATER, THE AIR BAG ERROR MESSAGE CAME ON AGAIN. I TOOL THE CAR BACK TO VOLKSWAGEN. THIS TIME THEY SAID IT WAS NOT RELATED TO THE WIRING HARNESS AND I WOULD HAVE TO PAY TO HAVE A NEW DRIVER'S SEAT SIDE AIRBAG INSTALLED, AT A COST OF ABOUT $700. IN NOVEMBER 2013 I CORRESPONDED WITH VOLKSWAGEN AND COMPLAINED ABOUT THE ISSUE BECAUSE I HAD NO PROBLEMS UNTIL THEY REPLACED THE WIRING HARNESS. VOLKSWAGEN'S RESPONSE WAS THAT, EVEN THOUGH I HAD BROUGHT THE VEHICLE IN FOR RECALLS ON "A CAMPAIGN RELATED TO AIRBAG CONNECTORS AND WIRING", IT WAS NOW THE AIRBAG ITSELF THAT WAS BAD NOT THE CONNECTORS OR WIRING, SO THEY WOULD NOT REPAIR IT. THE AIRBAG LIGHT ON THE DISPLAY IS STILL THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607104June 30, 2014
FUEL SYSTEM, DIESEL
DRIVING AND GLOW PLUG LIGHT STARTED FLASHING ON DASH AND LOST POWER (MAX ABOUT 40 MPH). PULLED OVER AND TURNED OFF VEHICLE. STARTED AGAIN, GLOW PLUG LIGHT WENT AWAY AND VEHICLE STILL NOT AT FULL POWER (MAX ABOUT 40 MPH). THEN, A SOLID GLOW PLUG AND CHECK ENGINE LIGHT CAME ON AND VEHICLE DIED. VEHICLE WOULD NOT START. MECHANICS DIAGNOSIS: HIGH PRESSURE FUEL PUMP (HPFP) FAILURE (DISINTEGRATED) AND METAL PIECES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607180June 30, 2014
FUEL SYSTEM, DIESEL, POWER TRAIN
GLOW PLUG LIGHT STARTED BLINKING, THEN THE ENGINE LIGHT CAME ON. SHIFTING BECAME ERRATIC. PULLED INTO A SERVICE STATION, AND ONCE THE VEHICLE WAS TURNED OFF, IT WOULDN'T RESTART. AFTER BASIC CHECKS, THE FUEL PUMP WAS PULLED FOR INSPECTION AND METAL SHAVINGS WERE FOUND. IN RESEARCHING THE REPAIR, THE INDEPENDENT STATION SUGGESTED PUTTING THINGS BACK TOGETHER, AND HAVING IT TOWED TO THE DEALER, AS IT WAS SUSPECTED TO BE A KNOWN ISSUE WITH THE BOSCH HIGH PRESSURE FUEL PUMP. IN FACT IT WAS, AND WHILE THE CAR WAS TWO MONTHS OUT OF WARRANTY, THE DEALER WENT AHEAD AND COVERED THE REPAIR UNDER THE UNRELATED DRIVETRAIN WARRANTY. I CONSIDER MYSELF INCREDIBLY LUCKY THAT THIS WASN'T 15 MINUTES EARLIER, WHEN I WAS TRAVELING AT HIGHWAY SPEEDS, ON AN INCREDIBLY FULL FREEWAY. IT COULD'VE BEEN A MAJOR ACCIDENT IF I HAD SUDDENLY LOST POWER. CONSIDERING THERE ARE ENTIRE WEBSITES DEVOTED TO TRACKING THIS ISSUE, I CAN'T BELIEVE THAT THERE HASN'T BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607240June 30, 2014
AIR BAGS, STEERING
THE CLOCK SPRING IN THE STEERING WHEEL FAILED. ALSO REFERRED TO AS THE STEERING COLUMN ELECTRONIC CONTROL MODULE. THE FAILURE ILLUMINATED THE AIRBAG WARNING LIGHT AND ALL THE STEERING WHEEL SWITCHES AND HORN STOPPED WORKING. IT WAS JUST OVER THE 50,000 MI WARRANTY SO DEALER WOULD NOT REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606863June 29, 2014
ELECTRICAL SYSTEM
ALL WARNING LIGHTS CAME ON AND THE CAR DIED (STALLED OUT) ON AN INTERSTATE HIGHWAY. CAR WAS NOT DRIVABLE. LOST ALL POWER. THE CAR HAD TO BE TOWED TO THE NEAREST VW DEALER (VW OF NAPLES, FL). UPON INSPECTION, THE DEALER NOTED THAT THE HYBRID WOULD RUN FOR ABOUT 3-MINUTES AND THEN TURN OFF. VW DETERMINED THAT THE ELECTRIC DRIVE POWER AND CONTROL ELECTRONIC MODULE (JX1) HAD FAILED. IT TOOK 12 DAYS TO REPAIR, SINCE THE POWER MODULE NEEDED TO BE SHIPPED FROM GERMANY. THE ROOT CAUSE FOR THE POWER MODULE (JX1) FAILURE IS CURRENTLY NOT KNOWN. PLEASE INVESTIGATE FURTHER, SINCE THIS IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606280June 26, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR DOORS FAILED TO OPEN AND THE PASSENGERS WERE UNABLE TO EXIT THE VEHICLE USING THE REAR DOORS. THE CONTACT INDICATED THAT THE DOORS COULD NOT BE OPENED FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,550. UPDATED 9/18/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606358June 26, 2014
FUEL SYSTEM, DIESEL
I WAS DRIVING HOME WITH MY 5 YEAR OLD DAUGHTER IN THE BACK SEAT. AS I APPROACHED A BLIND CURVE ON HWY 133 IN BRUNSWICK COUNTY NC, MY CAR SHUT OFF AND THE DIESEL FUEL LIGHT CAME ON. I WAS ALMOST HIT BY TWO VEHICLES BEHIND ME AT THE TIME BECAUSE I REDUCED SPEED AND THEY COULD SEE WELL INSIDE THE CURVE. I HAD IT TOWED TO THE MECHANIC AND HE INDICATED THAT IT LOOKED LIKE A HIGH PRESSURE FUEL PUMP FAILURE. HE SAID THIS WAS AN ONGOING PROBLEM WITH VOLKSWAGEN. IT COULD HAVE COST ME MY LIFE.. 2010, JETTA TDI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605613June 24, 2014
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
WHILE ATTEMPTING TO ACCELERATE CAR SPUTTERED, AND HESITATED WHILE LOSING POWER. REGAINED POWER BRIEFLY THEN SPUTTERED, LOST POWER AND ENGINE CUT OFF COMPLETELY. STARTED ENGINE AFTER LETTING SIT FOR A FEW MINUTES DROVE HOME OK. HAPPENED AGAIN A WEEK LATER AND TOOK IT TO DEALERSHIP. DEALER DIAGNOSED IT AS FAULTY IGNITION COIL AND ARCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605505June 24, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, AN UNUSUAL NOISE AND VIBRATION EMITTED OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THERE WAS A RECALL RELATED TO THE FAILURE UNDER THE NHTSA CAMPAIGN ID NUMBER 11V490000 (FUEL SYSTEM, DIESEL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605363June 23, 2014
SERVICE BRAKES
BRAKE LIGHTS DON'T FUNCTION DUE TO FAULTY BRAKE LIGHT SWITCH. SUBJECT OF TWO PREVIOUS RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605422June 23, 2014
POWER TRAIN
MY ENGINE STARTED TO RUN LOUDER THAN USUAL. WHEN I TOOK IT IN FOR A OIL CHANGE I ASKED IF THEY CAN TELL ME WHY MY CAR WAS RUNNING SO LOUD. WHEN THE OIL CHANGE WAS DONE THEY CAME AND TOLD ME THAT THE REASON WHY MY CAR WAS RUNNING LOUDER THAN NORMAL WAS I NEED TO REPLACE THE DUAL MASS FLYWHEEL. MY VOLKSWAGEN DEALER SAID THAT I DO NOT REPLACE IT RIGHT AWAY IT WILL END UP BREAKING AND RUINING MY WHOLE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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