Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11074088February 21, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
42G8 RECALL 2015 ALSO IN FEB 2018 TOTAL LOSS OF POWER WHEN VEHICLE IS A A COMPLETE STOP AS WELL AS SLOWED TO NO ACCELERATION ONCE VEHICLE IS SLOWED OR STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074128February 21, 2018
VISIBILITY/WIPER
I HAVE BEEN HAVING PROBLEMS WITH MY WINDSHIELD WIPERS NOT WORKING WHEN IT IS COLD.I HAVE CALLED THE LOCAL VW DEALER AND WAS TOLD THAT THEY HAVEN'T HEARD OF THIS PROBLEM AND WANT OVER A 100.00 TO TEST FOR IT.I HAVE FOUND THAT THIS PROBLEM HAS HAPPENED A LOT TO OTHER OWNERS. I HAVE BEEN STRANDED WITH THIS PROBLEM. AFTER IT WARMS UP THEY WILL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074133February 21, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TAKATA RECALL. I HAVE SEVERAL COMPLAINTS: (1)THE KEY IN THE IGNITION SWITCH DOESN'T WANT TO TURN AND ONCE TURN THE CAR OFF, IT'S HARD TO REMOVE THE KEY. THIS PROBLEM HAS BEEN GOING ON FOR OVER A YEAR, BUT IT'S GETTING WORSE. (2) I HAVE ALSO BEEN SMELLING GAS, FOR AT THE PAST 2 YEARS. THIS WAS REPORTED TO THE DEALER ON ONE OF THE MAINTENANCE'S TRIP. I WAS TOLD TO JUST PUT A HIGHER OCTANE OF GAS, INSTEAD OF THE 87 OCTANE I WAS CURRENTLY USING. I STARTED USING 89 OCTANE AND STILL SMELLING THE GAS. (3) WHEN DRIVING YOU CAN FILL THE VEHICLE CHANGING GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073347February 17, 2018
WHEELS
BRIDGESTONE ECOPIA 205/55R16 TIRE ON FRONT LEFT HAND SIDE HAS A BULGE IN THE SIDEWALL. VEHICLE IS A 2017 VW JETTA SE WITH 9653 MILES. TIRE IS ORIGINAL. I HAVE NO RECOLLECTION OF ANY EVENT THAT COULD HAVE CAUSED DAMAGE TO THIS TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072999February 15, 2018
UNKNOWN OR OTHER
I CAN'T GET THE KEY OUT OF THE IGNITION AND I CAN TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073064February 15, 2018
ENGINE
WHILE DRIVING THE CAR ON CITY STREETS AND ON THE HIGHWAY AT 65 MPH THE CAR SUDDENLY BECOMES UNRESPONSIVE AND SLOWS TO A STOP. THE STEERING WHEEL LOCKS AND THE ACCELERATOR DOES NOT WORK. THE CAR WILL NOT IMMEDIATELY RESTART. IF THE CAR IS TURNED OFF AND ALLOWED TO SIT FOR 10-15 MINUTES IT WILL USUALLY RESTART. THIS HAS HAPPENED AT LEAST THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072884February 14, 2018
ELECTRICAL SYSTEM
EVERY TIME I GO OVER 10 MPH THE DOOR LOCKS TRY TO LOCK BUT THEY DON'T SO WHEN I BRAKE AND GO LESS THAN 10 MPH IT HAPPENS AGAIN. DURING RUSH HOUR TRAFFIC THEY GO OFF 50 TO 100 TIMES. IT IS AN ISSUE THAT I HAVE SEEN FROM LOOKING UP THE PROBLEM ON THE INTERNET. IT HAS AFFECTED EVERY DOOR IN MY CAR TO THE POINT WHERE IT HAS TO BE FIXED AND I AM UNABLE TO OPEN THE DOORS FROM OUTSIDE THE CAR. PLEASE HELP AND LOOK INTO THIS MATTER. IT HAS BEEN DOING THIS FOR ABOUT 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072917February 14, 2018
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP. THE EMERGENCY BRAKE WAS USED IN ORDER TO STOP THE VEHICLE AND THE "CHECK THE VEHICLE" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VACUUM GAUGE LINE FAILED DUE TO NOT BUILDING SUFFICIENT PRESSURE TO BRAKE. THE VACUUM GAUGE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO FAIRFAX VOLKSWAGEN (11505 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 359-4500), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 180105636. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072457February 13, 2018
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL AIRBAGS AIRBAG LIGHT ON HORN STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072479February 13, 2018
ENGINE
SECOND FAILURE OF INTAKE MANIFOLD. VW HAS ADMITTED TO A MANUFACTURING DEFECT BUT ONLY EXTENDED WARRANTY. HAD THE MANIFOLD REPLACED AT 50,000 MILES ROUGHLY. UNIT FAILED AGAIN AT 150,000 MILES. I DONT BELIEVE THEY ORIGINALLY FIXED THE PROBLEM. VW IS PLACING HIGH COST ON OWNERS TO REPLACE AFTER 120,000 MILES. REPAIR RUNS HIGHER THAN $800.00. FAILURE TO REPLACE THIS PART CAN DEEM THE CAR UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072308February 12, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FUSE BOX IN ENGINE COMPARTMENT MELTED. THE LOCATION IS WHERE THE RIGHT SIT HEADLIGHT FUSE IS. RF HEADLIGHT AND TURN SIGNAL DO NOT WORK. I LOOKED THE PROBLEM UP AND FOUND THAT THERE ARE MANY OTHER PEOPLE THAT HAVE SAME TYPE VEHICLE WITH THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072345February 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 55 MPH, THE VEHICLE SHIFTED INTO NEUTRAL ON ITS OWN. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF TO RESET THE FAILURE. THE GEAR SELECTOR INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (BOB PENKHUS VOLVO MAZDA VOLKSWAGEN, 1101 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) WHERE IT WAS DIAGNOSED THAT THE DIRECT SHIFT GEARBOX FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072173February 11, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE RADIO STOPPED WORKING COMPLETELY, WHICH SEEMS LIKE A COMMON PROBLEM. BUT IN ADDITION THE LIGHTS WERE MALFUNCTIONING FROM THAT POINT ON. 12 DIFFERENT ERROR WARNINGS APPEARED ON THE READOUT ABOUT DIFFERENT LIGHTS NOT WORKING. I CHECKED THE FUSES AND ALL OF THEM WERE OK, NOT BURNED. SEVERAL YEARS AGO I HAD ONE OF THE HEADLIGHTS INTERMITTENTLY NOT WORK. AT THAT POINT I CHECKED THE FUSES AND THERE WAS ONE FUSE THAT HAD A DEFORMED PLASTIC CAP, BUT THE METAL PART WAS STILL IN ONE PIECE. PART OF THE FUSE BOX IT WAS INSERTED IN WAS MELTED. THIS ALL HAPPENED WHEN I FIRST STARTED THE CAR. OBVIOUSLY I COULD NOT OPERATE THE CAR SINCE THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS WERE ALL AFFECTED. THE DIAGNOSTIC DISPLAY IN THE CAR ALSO SHOWED TO CHECK THE AIRBAGS AND STABILITY CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071536February 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY COSINE AND I HAVE A 2012 AND A 2013 VW. JETTA THAT HAS AND HAD THE SAME PROBLEMS. HIS FIRST. P0011 CODE. THE SYMPTOMS CHECK ENGINE LIGHT, THE ENGINE HAS A HARD START CONDITION, REDUCTION IN FUEL MILEAGE, THE ENGINE RUNS ROUGH, HESITATE, OR STALL. P0011 CODE DEFINITION CAMSHAFT POSITION 'A' - TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE (BANK 1) AT FIRST CAR OR CARS DID NOT GIVE WARNING OR LIGHT ON , THEN WHILE ON THE STREET THEY STARTED SHAKING. WEN AT STOP LIGHTS THEY STALLED, HARD TIME RESTARTING, UP ON CHANGE OF LIGHT IT REACTS SLOW TO GET UP TO REGULAR SPEED, SLUGGISH,KNOCKING, MY COUSIN TOKE THE 2013 JETTA TO A VW. DEALER AND GOT CHARGED AROUND $3,000 .I'M LOOKING FOR ANOTHER OPTION., OR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839452February 6, 2018
AIR BAGS
2013 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO VEHICLE SIDE IMPACT AIRBAG SYSTEM MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT, WHERE IT WAS T-BONED CAUSING IT TO SPIN OUT OF CONTROL. THERE WAS SIGNIFICANT DAMAGE TO THE RIGHT SIDE OF THE VEHICLE. NONE OF THE AIRBAGS DEPLOYED. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11067245February 6, 2018
ELECTRICAL SYSTEM
THE INSULATION ON THE WIRING OF THE LEFT HEADLIGHT IS DETERIORATED AND FALLING OFF LEAVING THE WIRES BARE AND AT RISK OF SHORTING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066762February 3, 2018
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS GO OUT EVERY TWO MONTHS. EACH BULB FAILS INDEPENDENTLY WITHIN A WEEK OF EACH OTHER. THE DEALERSHIP HAS CHECKED WIRING, VOLTAGE, AND FIXTURES BUT FOUND NO PROBLEMS. THIS CREATES A SAFETY ISSUES WITHOUT HAVING ANY HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066582February 2, 2018
AIR BAGS
THE PASSENGER SEAT AIRBAG SENSOR IS NO LONGER EFFECTIVE. THIS MEANS THAT IF I WAS TO GET INTO A COLLISION, THE CAR WOULD NOT SENSE THERE IS A PASSENGER AND THE AIRBAGS ON THAT SIDE OF THE VEHICLE WOULD NOT DEPLOY. THIS SENSOR DOES NOT WORK AT ALL, AND THERE IS AN AIRBAG WARNING LIGHT IN THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066696February 2, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY AT 80 MPH, THE ABS, ELECTRONIC STABILITY CONTROL, AND BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED AND REMAINED LIT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN MAY OF 2017 PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES) AND THE ABS CONTROL MODULE SOFTWARE WAS UPDATED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALL. THE MANUFACTURER AND LOCAL DEALER (VISTA VOLKSWAGEN, 700 N. FEDERAL HWY, POPENO BEACH, FL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066511February 1, 2018
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING 65 MPH, THE CONTACT NOTICED THAT THE HORN WOULD NOT FUNCTION. THE CONTACT PULLED OVER TO A FUEL STATION, TURNED OFF THE VEHICLE, RESTARTED IT, BUT THE HORN WAS STILL NOT FUNCTIONING PROPERLY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 95,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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