Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11190257March 20, 2019
POWER TRAIN
WHEN IN MOTION, AROUND 35MPH AND 1200-1400 RPM, THERE IS A GRINDING/RUBBING/VIBRATION SOUND COMING FROM THE VEHICLES TRANSMISSION AND/OR TORQUE CONVERTER. ISSUE IS WIDESPREAD FOR THIS MODEL YEAR, AND MY SPECIFIC INSTANCE IS GOING TO BE REPORTED TO MY LOCAL VW DEALERSHIP IN THE COMING DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189872March 19, 2019
VISIBILITY/WIPER
FOR THE SECOND TIME IN 3 YEARS, MY REAR WINDSHIELD HAS COMPLETELY SHATTERED WITHOUT WARNING. THE CAR WAS PARKED IN THE DRIVEWAY. WHEN I GOT IN, I HEARD A LOUD POP. I LOOKED BACK AND SAW THAT THE REAR WINDSHIELD HAD COMPLETELY SHATTERED. I HAD NOT YET STARTED THE CAR. THE FIRST TIME THAT IT HAPPENED 3 YEARS AGO, I WAS SITTING AT A RED LIGHT AND IT SHATTERED. THE KIDS WERE IN THE CAR THE FIRST TIME AND GOT GLASS ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189873March 19, 2019
STRUCTURE:BODY
THE TRUNK DID NOT LATCH WHEN FIRST CLOSED. I THEN WAS ABLE TO GET THE TRUNK TO LATCH AFTER SEVERAL ATTEMPTS TO CLOSE IT. HOWEVER, THE TRUNK CAME OPEN LATER ON IN MY TRIP. THIS IS NOT THE FIRST TIME THAT I HAVE HAD TROUBLE CLOSING THE TRUNK, BUT THIS IS THE FIRST TIME THAT IT HAS POPPED OPEN WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189892March 19, 2019
ENGINE
A 5 YEAR OLD CAR WITH UNDER 70K MILES IS NOW IN THE SHOP HAVING THE TIMING CHAIN REPLACED. THIS IS ABOUT HALF THE MILES AND YEARS THAT SHOULD BE EXPECTED TO GO WITHOUT TIMING CHAIN PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189951March 19, 2019
ELECTRONIC STABILITY CONTROL (ESC)
ABS LIGHT ON AND BRAKE BLINKING RED LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187453March 18, 2019
UNKNOWN OR OTHER
THE BACKUP CAMERA INTERMITTENTLY FAILS TO WORK ALONG WITH THE OTHER FUNCTIONS(E.G., RADIO) OF THE INFORMATION SCREEN. A LOCAL DEALERSHIP "REBOOTED" THE INFO SYSTEM BUT THE PROBLEM HAS RECURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189788March 18, 2019
ELECTRICAL SYSTEM
I WAS RETURNING HOME. STOPPED AT A LOCAL STORE AND WHEN I RETURNED TO THE CAR AND STARTED IT I HAD A LOT OF LIGHTS ON THE DASH FLASHING. I TRIED TO BACK AWAY FROM THE PARKING SPOT AND WHEN I PUT THE CAR IN REVERSE THE ENGINE WOULD DIE. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS ON THE LOW MARK. I MANAGED TO MAKE IT TO A LOCAL PARTS STORE, THE SPEEDOMETER QUIT WORKING. I OBTAINED SOME DOT 4 BRAKE FLUID. JUST AFTER I FILLED THE BRAKE FLUID TO THE FULL MARK THE LIGHTS ON THE DASH WENT OUT AND ALL SEEMED FINE. SEVERAL DAYS LATER THE LIGHTS CAME BACK INDICATING THE BRAKING ANTILOCK SYSTEM HAD QUIT WORKING (THE SAME LIGHTS AS BEFORE) I TOOK IT TO A VW DEALER AND SPENT $453. TO FIND OUT IT HAD A "LOT OF CODES" AT THAT POINT I DECIDED TO TAKE THE CAR HOME AND PARK IT. WHEN I STARTED THE CAR AT THE DEALERSHIP I HAD NO LIGHTS THE CAR PREFORMED FLAWLESSLY THE REST OF THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189812March 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. ALSO, THE ABS WARNING INDICATOR ILLUMINATED. VOLKSWAGEN OF OAKLAND (2740 BROADWAY, OAKLAND, CA 94612, (510) 907-4396) DIAGNOSED THAT THE ABS NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187391March 17, 2019
SERVICE BRAKES
THERE WAS A RECALL NOTICE FOR 2010 VOLKSWAGENS FOR A FAIL IN THE BRAKE LOCK SYSTEM (ABS) AND MINE WENT OUT ON MY CAR LAST YEAR 2018. WHY DIDN'T MY CAR QUALIFY FOR THE RECALL TO GET FIXED FROM THE MANUFACTURE. I'M A MOTHER OF 2 AND I WORK PLUS IN SCHOOL. I CAN'T AFFORD TO REPLACE THIS. AND I WANT TO FEEL SAFE WHILE DRIVING ON THE ROAD. I REALLY NEED THE MANUFACTURE TO FIX THIS. I LOVE MY CAR BUT IT'S ALREADY EXPENSIVE ENOUGH WITH THE HIGH MILEAGE OIL CHANGE AND OTHER EXPENSES. IF MY CAR CAN QUALIFY FOR THE RECALL JUST LIKE THE OTHER 2010 THAT WILL BE A LIFE SAVER. PLEASE HELP ME OUT WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187284March 16, 2019
POWER TRAIN
BRAND NEW 2019 VOLKSWAGEN JETTA MAKING GRINDING/RATTLING NOISE AT AROUND 30 MPH. WAS TOLD BY VOLKSWAGEN DEALERSHIP STAFF/EMPLOYEE MEMBER THAT THE SOUND IS NORMAL FOR ALL VOLKSWAGEN VEHICLES OF THE SAME MODEL AS WELL AS OTHERS. IT IS APPARENT THIS IS A COMMON ISSUE AMONG OTHER VOLKSWAGEN JETTA VEHICLES BASED ON NUMEROUS ACCOUNTS ONLINE, AND NEEDS TO BE DEALT WITH BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187161March 15, 2019
POWER TRAIN
THE CAR PRODUCES A NOTICEABLE GRINDING NOISE WHENEVER I AM ACCELERATING IN BOTH ECO AND NORMAL MODES. THERE IS A GRINDING FEELING IN THE PEDAL WHEN THE GRINDING NOISE OCCURS. IT MAKES THE VEHICLE FEEL UNSAFE. VOLKSWAGEN REFUSES TO ACKNOWLEDGE THE PROBLEM. I FEEL AS THOUGH THE TRANSMISSION MAY GIVE OUT AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186727March 14, 2019
AIR BAGS
THE AIR BAG SENSOR CAME ON DASH AND ALSO STATES AIR BAG OFF FOR PASSENGER SIDE OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186666March 13, 2019
POWER TRAIN
MY 2019 JETTA SEL OFFICIALLY JOINTED THE TRANSMISSION LEAK AND TORQUE CONVERTER NOISE CLUB. DROPPED IT OFF AT THE DEALER FOR OIL CHANGE WITH 22000 MILES ON IT. GOT CALLED THAT THE TRANSMISSION HAS A LEAK AND THE DEALER RECOMMENDS NOT TO DRIVE IT. BONUS, PARTS ARE NOT READY FOR A WEEK AND THEY ARE ALL OUT OF LOANERS. I WAS GOING TO SCHEDULE AN APPOINTMENT FOR THE FAMOUS 8 SPEED TRANSMISSION "GROAN", BUT NOW THIS HAPPENED. ONE THING AT A TIME, VW REGIONAL REP IS GOING TO CALL ME TOMORROW AFTER CALLING 1 800 "FU" VW AND "TRY" TO GET ME A LOANER. I JUST WANTED THIS DOCUMENTED. VW BETTER TAKE CARE OF THIS OR THEY DIDN'T LEARN FROM DIESEL GATE AND WE WILL ALL SEE THEM IN COURT AGAIN. FYI.. I STILL HAVE A WINDSHIELD WIPER CLICKING NOISE COMING FROM THE WIPER ARM HITTING THE A PILLAR OF THE CAR WHEN ON HIGH. VW PROBLEMS.. THAT'S WHAT I GET FOR FALLING FOR THAT LONG WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186664March 13, 2019
UNKNOWN OR OTHER
THE PERSON ON THE OTHER END OF A PHONE CALL MADE VIA CARS BLUETOOTH AND CARPLAY, WILL HEAR AN ECHO OF THEMSELVES. THE DEALERSHIP REPLACED THE RADIO, BUT THE ISSUE REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186539March 13, 2019
ELECTRICAL SYSTEM
THE CAR STALLS WHEN IDLING FOR EXAMPLE AT RED LIGHTS, DRIVE THROUGH, STOP SIGNS WITH NO EXPLANATION. THE CAR STALLS AND THEN IT'LL START BACK UP NO PROBLEM LIKE NOTHING HAPPENED, IT GIVES NO LIGHTS OR CODES MAKING THE PROBLEM UNDETECTABLE I HAVE TAKEN IT TO MULTIPLE MECHANICS WHO ARE UNABLE TO FIND THE PROBLEM DUE TO IT NOT THROWING CODES WHEN IT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186060March 12, 2019
POWER TRAIN
THERE IS IS GRINDING/RATTLING NOISE FROM THE TRANSMISSION AROUND 30 MPH. VOLKSWAGEN DEALERSHIP HAS SAID IT WAS NORMAL OPERATION BUT IT DOES NOT SEEM NORMAL OR SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186332March 12, 2019
SEAT BELTS
REAR SEATBELT LATCH BUTTON FAILED AFTER LITTLE USE. WILL NOT LOCK TOGETHER WHEN PRESSED IN POSITION .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185759March 11, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THIS CAR HAS VENT ISSUES AND COWL SEAL ISSUE. THE SEAL IS NOT TIGHT AND THE INSIDE THE WINDSHIELD AND WINDOW FREEZES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185833March 11, 2019
UNKNOWN OR OTHER
PURCHASED VEHICLE NEW. AFTER APPROXIMATELY 15,000 MILES, VEHICLE BEGAN TO PULL TO RIGHT UPON ACCECLERATION. (TURBO ENGINE.) TOOK TO ALL 3 DEALERSHIPS IN THE LAS VEGAS/HENDERSON AREA MULTIPLE TIMES. PUT FOUR NEW MICHELEN TIRES ON IN NOVEMBER, 2018. THE PULL REMAINED CONSISTANT AND IS GETTING WORSE. DEALERSHIPS DIAGNOSED PROBLEM AND DOCUMENTED AS "TORQUE STEER; A DESIGN CHARACTERIST OF TRANSVERSE MOUNTED ENGINE AND TRANS AXLE." AFTER CONDUCTING MY OWN RESEARCH, I DETERMINED "TORQUE STEER" IS A SAFETY PROBLEM. FROM THE WORDS OF A CERTIFIED MECHANIC, "TORQUE STEER IS DUE TO THE MALFUNCTION OF ONE OR MORE SPRINGS LOCATED IN THE TRANS AXEL AND MAY LEAD TO A SEVER SAFETY PROBLEM AS IT GETS WORSE." AT ONE DEALERSHIP, WHILE WAITING FOR MY CAR, I DROVE, WITH THE MECHANIC, A LIKE KIND 2016 JETTA. IT PULLED TO THE RIGHT ALL THE TIME. I WAS TOLD BY ONE OF MY BUSSINESS CLIENTS HER 2014 TURBO JETTA PULLED TO THE RIGHT ALL THE TIME. IN NOVEMBER OF 2018, I RETAINED A "LEMON LAW" ATTORNEY. THE ATTORNEY WOULD NOT TAKE THE CASE UNTIL THEIR FIRM CONCLUDED THERE WAS SUFFICIANT DOCUMENTATION TO SUPPORT THE PROBLEM. THEY TOOK THE CASE AND THE OUTCOME IS STILL PENDING. AFTER 6+ MONTHS, I HAVE NOW CONCLUDED MY CAR IS NOT A "LEMON" AND BELIEVE ALL LIKE KIND JETTA'S WILL EXPERIENCE THE SAME PROBLEM AND THE NHTSA SHOULD CONDUCT AN INVESTIGATION TO DETERMINE IF THESE VEHICLES SHOULD BE RECALLED. MY VEHICLE PULLS UPON ACCELERATION ON ANY CITY STREET, FREEWAY OR HIGHWAY 100%.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185874March 11, 2019
UNKNOWN OR OTHER
KEY IS STUCK IN THE IGNITION AND THE CAR WILL NOT SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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