Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11258094September 18, 2019
ENGINE AND ENGINE COOLING, POWER TRAIN
HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT STOP LIGHT, DEPRESSED CLUTCH, CAME TO A STOP, AND ENGINE DIED / SHUT OFF. NO DASH LIGHTS ILLUMINATED. ENGINE RESTARTED SUCCESSFULLY AND WAS ABLE TO CONTINUE DRIVING. THIS REPEATED 3X IN THE SPAN OF 10 MINUTES. EVERY TIME CAR CAME TO A COMPLETE STOP WITH CLUTCH DEPRESSED, ENGINE DIED / STALLED WITHOUT DASHBOARD LIGHTS. THIS FAILURE HAS REPEATED APPROXIMATELY 15 TIMES OVER THE COURSE OF 1 WEEK. THE DEALER WAS UNABLE TO FIX THE ISSUE AFTER 2 VISITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255940September 16, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN THE CLUTCH WAS DEPRESSED AFTER COMING TO A STOP, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY THE CORRECT GEAR THAT WAS IN USE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255265September 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE SUDDENLY STALLED WHEN COMING TO A STOP. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. *DT UPDATE: DEALER WAS NOTIFIED ON 13-SEP-2019 IMMEDIATELY AFTER THIS COMPLAINT WAS ORIGINALLY FILED. FAILURE HAS NOW OCCURRED ON 3 OCCASIONS. VEHICLE WAS BROUGHT TO DEALER ON 10-)CT-2019 FOR DIAGNOSIS BUT WAS UNABLE TO FIX AS IT STALLED FOR A THIRD TIME THAT DAY WHEN RETURNING HOME. DEALER WAS AGAIN NOTIFIED OF THE THIRD STALL AND IS AWAITING PERMANENT FIX INFORMATION WHEN AVAILABLE FROM VWOFA. APPROX. MILEAGE AT TIME OF FAILURES: 700 MILES ON 17-JUL-2019, 900 MILES ON 01-SEP-2019, AND 1750 MILES ON 10-OCT-2019.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254841September 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND VOLKSWAGEN (LOCATED AT 1632 HYLAN BLVD, STATEN ISLAND, NY 10305, (877) 729-0090, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254631September 11, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE VOLKSWAGEN (6801 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 424-7832) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. VOLKSWAGEN GROUP OF AMERICA INFORMED THE DEALER TO CEASE ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190710424. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254521September 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN APPROACHING A TRAFFIC LIGHT, THE VEHICLE TURNED OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING. THE CONTACT CALLED BAYSIDE VOLKSWAGEN (LOCATED AT 208-12 NORTHERN BLVD, BAYSIDE, NY 11361, (347) 851-8550) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 730.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254090September 9, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253647September 6, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED BOTH THE CLUTCH AND THE BRAKE PEDAL AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE APPROACHING A STOP LIGHT. THE VEHICLE WAS TOWED TO SOUTHERN VOLKSWAGEN GREENBRIER (1248 S MILITARY HWY, CHESAPEAKE, VA 23320, 757-424-4689), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253334September 5, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
POWER STEERING TURNS STICK RANDOMLY AT ANY SPEED, REQUIRING ME TO TURN OFF THE ENGINE AND RESTART ONLY TO GET THE STEERING BACK TO NORMAL. VERY SCARY AS MORE EFFORT HAS TO BE INPUT I TO THE STEERING FOR IT TO WORK. ENGINE STALLS AND CUTS OUT RANDOMLY ESPECIALLY ON IDLE. HAS CAUSED SEVERAL ISSUES WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252241August 29, 2019
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE ABS BRAKE MODULE MALFUNCTIONED. SEVERAL YEARS AGO, THE VEHICLE WAS TAKEN TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (POWER TRAIN) BY HERITAGE VOLKSWAGEN PARKVILLE (9215 HARFORD RD, PARKVILLE, MD 21234, (877) 398-1963). AFTER A COUPLE OF DAYS, THE DEALER REFUSED TO PERFORM THE RECALL REPAIRS BECAUSE THE VEHICLE WAS SHOWING THE INCORRECT FAILURE CODES. THE CONTACT RECEIVED A SECOND RECALL NOTICE IN THE MAIL AND WAS INFORMED BY THE DEALER THAT THE VEHICLE WOULD BE REPAIRED. THE CONTACT STATED THAT THE BRAKES STARTED GRINDING AND TWITCHING AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE SPEEDOMETER STOPPED WORKING, THE STEERING BECAME LOOSE, AND THE VEHICLE STOPPED ACCELERATING AFTER THE ACCELERATOR PEDAL WAS INITIALLY DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THEY STATED THAT THE REPAIRS WOULD BE COVERED; HOWEVER, THEY LATER CALLED THE CONTACT BACK STATING THE RECALL REPAIRS WOULD NOT BE COVERED. THE INCORRECT FAILURE CODES WERE VAG00290 (DRIVER'S SIDE REAR ABS WHEEL SPEED SENSOR WITH MECHANICAL FUNCTION) AND VAG00285 (PASSENGER SIDE FRONT ABS SPEED SENSOR). THE CONTACT STATED THAT SHE RECEIVED A LETTER FROM THE DEALER THAT THE RECALL HAD TO MATCH TWO OF THE SPECIFIC CODES, WHICH WAS WHY THE RECALL REPAIRS WERE NOT PERFORMED. THE CONTACT WAS INSTRUCTED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT RECEIVED THE RUN AROUND FOR A WEEK WITH BOTH THE DEALER AND MANUFACTURER, STATING THEY WERE WAITING TO HEAR FROM EACH OTHER. RECENTLY, THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS WOULD NOT BE PERFORMED AND THE CONTACT MADE ARRANGEMENTS TO HAVE THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246379August 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE COMING TO A STOP, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE OFF. THE VEHICLE REPEATEDLY CAME TO A STOP OR STALLED WITHOUT WARNING. THE CONTACT PURCHASED THE VEHICLE OVER A WEEK AGO. THE CONTACT CALLED CHARLES MAUND VOLKSWAGEN (6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111) AND WAS INFORMED THAT THEY WERE BOOKED WITH APPOINTMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 440.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246484August 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EIGHT TIMES ON AUGUST 23, 2019 AND THREE TIMES ON AUGUST 26, 2019. THE VEHICLE WAS DRIVEN TO COASTAL VOLKSWAGEN (1 SATURN DR, HANOVER, MA 02339), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245721August 21, 2019
ENGINE
PETITION FOR DEFECT INVESTIGATION INTO THE EXCESSIVE STALLING PROBLEM THE OWNERS AND OPERATORS OF THE 2019 VOLKWAGEN GTI SUFFER AS COMPARED TO SIMILAR CLASS AND MODEL YEAR VEHICLES FROM OTHER MANUFACTURERS. *LD THE CONSUMER STATED THE FAILURE OCCURRED WHEN THE DRIVER SLOWS TO A STOP OR PREPARES TO MAKE A TURN WITH THE CLUTCH DEPRESSED AND IN NEUTRAL. THE ENGINE THEN TURNS OFF WITHOUT WARNING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245739August 15, 2019
ENGINE AND ENGINE COOLING
BRAND NEW 2019 GTI RABBIT SOMETIMES STALLS WHILE COMING TO A STOP OR, IN SOME CASES, HAS FULLY STOPPED, WHEN THE CLUTCH IS FULLY ENGAGED. CAR RESTARTS WHEN 'START' BUTTON IS PUSHED. THE FIRST INCIDENT OCCURRED ON THE DRIVE HOME FROM THE DEALER AND HAS OCCURRED AT LEAST 10X IN THE THREE WEEKS SINCE PURCHASED, ACROSS MULTIPLE DRIVERS. HAVE NOT BEEN ABLE TO RELIABLY REPRODUCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243194August 12, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE SLOWING DOWN THE VEHICLE WITH THE CLUTCH IN POSITION, IT STALLED AND RESTARTED. IN ADDITION, THE ENGINE VIBRATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 100. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242974August 10, 2019
ENGINE, UNKNOWN OR OTHER
2014 VOLKSWAGON GTI, ENGINE LIGHT CAME ON 57,000 TO 62,494. I READ UP ON THE ENGINE LIGHT REGARDING P2015 CODE, WHICH IS AN INTAKE MANIFOLD PROBLEM, THAT VOLKSWAGON RECOGNIZED AS A PROBLEM, BUT INSTEAD OF RECALLING, THEY DECIDED TO EXTEND WARRANTY TO 120,000 MIKES, BUT ONLY AS A LOTTERY PICKING OF VIN NUMBERS, SO IF YOUR VIN WASN'T ON LIST, AND YOU HAD THE SAME PROBLEM, YOU HAD TO PAY FOR THIS POOR QUALITY INTAKE MANIFOLD PROBLEM. THEY WOULD CLEAN IF ONLY CLEANING, $1200. IF IT INVOLVED THE WORSE CASE, IT TOOK CHANGING MANIFOLD, OF WHICH THAT WOULD BE, NEEDLESS TO SAY, MUCH MORE, MIND YOU AT 60,000 MILES THIS EXPENSIVE COST. SO YEAH, LOOK FORWARD TO THIS MUCH EXPENSES AT THIS EARLY IN THE LIFE OF THE VEHICLE. SO ONE THING IS KNOWING VOLKSWAGON RECOGNIZED THE PROBLEM, BUT TREATED FIX AS ONLY SOME WOULD QUALIFY FOR EXTENDED WARRANTY, AND IF YOU EXPERIENCE PROBLEM AND YOUR VIN WASN'T ON LIST YOU HAVE TO PAY. YOU CALL VOLKSWAGON HEADQUARTERS OR CUSTOMER CARE, BECAUSE IF THERE IS A PROBLEM, AND MANUFACTURER IS WILLING TO WORK WITH YOU AND UNDERSTAND EXTENUATING CIRCUMSTANCES, EXPLAINING YOU HAD TWO OF THEIR PRODUCTS, AND THEY MAKE THINGS GOOD AND GO THE DISTANCE, THEN THAT'S GOOD, BECAUSE ALL YOU WANT IS A FIX/CORRECTIVE ACTION; HOWEVER, WHEN YOU SPEAK TO DEALERSHIP AND REPORT TO HEADQUARTERS, AND ALL THEY WANT TO QUOTE TO YOU IS THAT IT'S OUT OF THEIR HANDS, THAT YOUR CAR'S VIN # IS NOT LUCKY ENOUGH TO BE ON THE LIST (LOTTERY/POT LUCK), ... SO YOU'RE STUCK WITH A YOUNG CAR WITH ENORMOUS EXPENSES, AFTER THE EXPENSIVE PURCHASE WAS NOT LONG. 2014 VOLKSWAGON GTI. THE OTHER IS JUST EXTREME EXPENSE FOR CLEANING OR REPLACEMENT OF INTAKE MANIFOLD THAT COMPANY RECOGNIZES PROBLEMS, BUT HANDLES WHETHER WARRANTY IS EXTENDED OR NOT BASED ON WHETHER YOUR CAR'S VIN WAS INCLUDED, LIKE ON A LOTTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242736August 9, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING FROM HIGHWAY TO CITY TRAFFIC, THE VEHICLE STALLED WHILE THE CLUTCH WAS ENGAGED. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COCHRAN VOLKSWAGEN OF NORTH HILLS (11750 US-19, WEXFORD, PA 15090, (412) 245-4620) WHERE THEY RE-FLASHED THE ACU THREE TIMES WITH SOME DIFFICULTY ON THE THIRD ATTEMPT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 163. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241008August 1, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT A LOW SPEED AND SLOWED DOWN TO A STOP. THE FAILURE SPECIFICALLY OCCURRED WHEN THE CLUTCH WAS DEPRESSED. THE VEHICLE WAS TAKEN TO GENE LANGAN VOLKSWAGEN (816 NEW LONDON TURNPIKE, GLASTONBURY, CT 06033, (860) 633-0261) WHERE THE SOFTWARE AND THROTTLE BODY ADAPTATION SETTINGS WERE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND A LOANER VEHICLE WAS NOT AVAILABLE. THE VEHICLE WAS COVERED BY A NEW WARRANTY WITH IT BEING PURCHASED ON JULY 21, 2019. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AND ASSIGNED A CASE MANAGER. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241144August 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING 15 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER WITH THE CLUTCH PEDAL DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO HAMILTON VOLKSWAGEN (2200 NJ-33, HAMILTON SQUARE, NJ 08690, (609) 587-7600) WHERE IT WAS DIAGNOSED THAT THE ADAPTATION ECM NEEDED TO BE RESET. THE VEHICLE WAS CURRENTLY AT THE DEALER AND A LOANER VEHICLE WAS PROVIDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED CASE NUMBER: 190628328, AND STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235115July 26, 2019
STEERING
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE DIAGNOSTIC TROUBLE CODE FOR THE STEERING LOCK COLUMN FLASHED. PUGI VOLKSWAGEN (2020 OGDEN AVE, DOWNERS GROVE, IL 60515, (630) 964-9500) WAS NOTIFIED OF THE FAILURE AND CLEARED THE CODE, BUT DID NOT PROVIDE DIAGNOSTIC TESTING. THE DEALER DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen GTI