Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11290873December 23, 2019
ENGINE
THERMOSTAT HOUSING LEAKING COOLANT MAJOR AMOUNTS OF COOLANT OVER THE COURSE OF 5K MILES, MUCH MORE COOLANT THAN SHOULD BE CONSIDERED NORMAL. COULD LEAD TO ENGINE FAILURE AND/OR STALLING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290692December 22, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE TAKING THE KIDS TO SCHOOL, MY TRACTION CONTROL LIGHT AND STEERING ASSIST LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT AND A LOSS OF DRIVE.AFTER TAKING THE VEHICLE TO AN OFFICIAL VW DEALERSHIP THEY SPENT 2 DAYS DIAGNOSING THE 6 PAGES OF FAULTS THAT CAME UP AND INFORMED ME THAT THE ABS MODULE HAS FAILED AND WILL REQUIRE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290661December 21, 2019
ELECTRICAL SYSTEM
I WAS FULLY STOPPED AT A MAJOR INTERSECTION DURING RUSH HOUR IN LOS ANGELES (SANTA MONICA BLVD AND SEPULVEDA). THE AUTO STOP/START FEATURED WAS ON, SO MY ENGINE HAD FLIPPED OFF. WHEN I TOOK MY FOOT OFF THE BRAKE THE ENGINE IS SUPPOSED TO RE-ENGAGE, BUT INSTEAD MY CAR STALLED (RESULTING IN THE VERY UPSET BMW DRIVER BEHIND ME NEARLY PLOWING INTO MY CAR) AND WON'T MOVE. THE EPK LIGHT AND SOME WARNING POPPED UP ON THE SCREEN, BUT I WAS TOO DISTRACTED BY NOT GETTING KILLED THAT I DIDN'T CATCH WHAT IT SAID. I HAD TO TURN MY CAR FULLY OFF AND THEN BACK ON AGAIN TO GET MY ENGINE TO RESTART. I THEN TOOK MY CAR TO THE VW DEALER IN SANTA MONICA. THEY TOOK NEARLY TWO WEEKS AND 150 MILES OF TEST DRIVES TO TRY TO REPLICATE THE ISSUE BUT COULDN'T SO THEY REPLACED THE STARTER. MY EPK LIGHT STILL REGULARLY COMES ON WHEN I START MY CAR, AND I THEN HAVE TO TURN IT OFF AND BACK ON AGAIN TO GET MY CAR TO START, AND OFF HESITATES FLIPPING OVER IN THE AUTO STOP/START STATES. PLEASE NOTE I AM THE FIRST OWNER OF MY CAR, AND I HAD ONLY HAD MY CAR FOR ABOUT 6 WEEKS AT THE TIME OF THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290019December 19, 2019
ENGINE, POWER TRAIN
ENGINE STALLING WHEN SLOWING OR COMING TO A STOP AT CITY SPEEDS WITH TRANSMISSION IN NEUTRAL. ENGINE SHUTS OFF SMOOTHLY (SIMILAR TO IGNITION SWITCH OFF) AND RESTARTS EASILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288541December 11, 2019
UNKNOWN OR OTHER
I'VE CUT MY HAND OPEN TWICE IN 18 HOURS ON SOME SHARP EDGED TRIM AROUND THE GEAR SHIFT JUST BY SHIFTING INTO PARK. BOTH TIMES THE CAR WAS STATIONARY. FIRST HAPPENED 12/10 PM THEN AGAIN 12/11 AM. I NEEDED FIRST AID AS I WAS BLEEDING PRETTY BADLY, DID NOT NEED A DOCTOR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11288305December 11, 2019
ENGINE
COMPLETE ENGINE FAILURE AT 80K MILES.OIL CHANGED REGULARLY. SERVICE AT DEALER ONLY. P000A CAMSHAFT POSITIONER BANK 1 INTAKE - SLOW RESPONSE P0016 CMP SENSOR/ENGINE SPEED SENSOR INCORRECT CORRELATION P0068 MAP/MAF < THROTTLE POSITION CORRELATION P164D OIL PRESSURE SWITCH FOR REDUCED OIL PRESSURE NO AFTERMARKET PARTS, COMPLETELY STOCK. DEALER SAYS I NEED A NEW ENGINE. $12,000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287820December 9, 2019
AIR BAGS
THE CLOCK SPRING IN MY STEERING WHEEL HAS BROKEN/QUIT WORKING, VOLKSWAGEN REFUSES TO REPLACE IT UNDER THE RECALL BECAUSE MY VIN NUMBER WAS NOT FLAGGED DURING THE RECALL, THE AIRBAG LIGHT, ABS LIGHT, BRAKE LIGHT, AND TRACTION CONTROL LIGHT ARE ALL ON, MY MECHANIC DIAGNOSED IT TO BE THE CLOCK SPRING CAUSING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287839December 9, 2019
STRUCTURE:BODY
I HAD TAKING MY 2019 VOLKSWAGEN GTI TO THE DEALER ABOUT NOW 4 TIMES REGARDING HAVING PROBLEMS WITH MY TWO FRONT DOORS THEY MAKE A SQUEAK NOISE AND DOORS RATTLING WHEN ENTERING EXITING DRIVEWAYS AND WELL DRIVING ON FREEWAYS AND STREETS THE DEALERS SOLUTION WAS TO ADD A LUBRICANT AROUND MY DOORS AND THAT DIDN'T WORK. SECOND SOLUTION THEY DID WAS TO ADD A VINYL AROUND THE DOORS AND THAT DO NOT WORK. CAR IS STILL HAVING THE SAME PROBLEM. DEALERSHIP SAID THAT THEY NEED TO WAIT FOR A VOLKSWAGEN SPECIALIST TO SEE WHAT ELSE THEY CAN DO TO MINIMIZE THE PROBLEM. SO NOW I'M WAITING FOR THAT PERSON TO BE AVAILABLE AND SEE WHAT ELSE THEY COULD DO TO THE CAR. I ASKED VOLKSWAGEN TO BUY THE CAR BACK BECAUSE OF THE PROBLEM AND THEY SAID NO YEAH THEY'RE GOING BY THE MANUFACTURING WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287724December 8, 2019
UNKNOWN OR OTHER
REARVIEW BACKUP CAMERA AT TIMES STOPS WORKING IN 1 OUT OF 3 INSTANCES WHEN SHIFTING INTO REVERSE. THERE IS FIRST AT DISTORTED PICTURE, EVENTUALLY SHUTTING DOWN ALTOGETHER "PARK PILOT NOT AVAILABLE". THIS HAPPENS INTERMITTENTLY WITH NO RHYME OR REASON. REAR CAMERA IS WORKING; THERE ARE DAYS IT IS ALWAYS WORKING, ON OTHERS EVERY REVERSE RESULTS IN A FAILURE. RESETTING THE HEAD UNIT DOES NOT FIX IT. SHUTTING DOWN CAR AN LETTING IT RESET ITSELF SOMETIMES WORKS. THIS SOFTWARE MALFUNCTION IS A SAFETY HAZARD WHOSE FREQUENCY APPEARS TO INCREASE WITH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287624December 7, 2019
ENGINE
ENGINE IS LOSING COOLANT. STARTED AT ~50K MILES MARKED. COOLANT NEEDS TO BE TOPPED OFF. NOW THE CAR IS AT 71K MILES. LOW COOLANT TRIGGERED WARNING LIGHT AGAIN! COOLANT NEEDS TO BE TOPPED OFF. THERE APPEARS TO BE WHITE CRUSTY MARKED NEAR THE ENGINE OIL PAN AND SEEM TO BE COMING OFF FROM THE THERMOSTAT HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287512December 6, 2019
ENGINE
THERMOSTAT HOUSING & ASSOCIATED SEALS ON THE CURRENT 1.8L AND 2.0L VOLKSWAGEN/AUDI EA888 GEN 3 ENGINE ARE PRONE TO FAILURE, CAUSING LOSS OF ENGINE COOLANT. THIS COULD AFFECT ANY VW/AUDI VEHICLE USING THE 1.8 OR 2.0L EA888 GEN 3 ENGINE. VW HAS A LONG HISTORY OF WATER PUMP/THERMOSTAT HOUSING ISSUES AND THE CURRENT GENERATION OF VEHICLES IS NO EXCEPTION. MANY OTHER REPORTS CAN BE FOUND ON VARIOUS ONLINE FORUMS SUCH AS REDDIT.COM, GOLFMK7.COM AND VWVORTEX.COM, ETC. THIS IS A COSTLY OUT OF WARRANTY REPAIR REQUIRING REMOVAL OF THE INTAKE MANIFOLD AND HAS BEEN REPORTED ONLINE BY OWNERS OF 2015 '2019 US MY VEHICLES. SOME VEHICLES, SUCH AS OURS, EXPERIENCED A REPEAT FAILURE. THERE ARE THREE FAILURE MODES THAT I AM AWARE OF AS REPORTED ON THE SITES MENTIONED ABOVE. MY WIFE AND I HAVE EXPERIENCED FAILURE MODES 1 AND 2. WHEN THIS ISSUE IS OCCURRING OWNERS OFTEN REPORT THE SMELL OF COOLANT OUTSIDE THE VEHICLE 1. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SLOW WEEP OR LEAK FROM THERMOSTAT HOUSING ASSEMBLY & ASSOCIATED SEAL, MOST OF THE TIME NOT DETECTABLE AT THE HOUSING ASSEMBLY/SEAL WITHOUT PRESSURE TEST. OFTEN, VW SERVICE CENTERS ARE UNABLE TO VERIFY THERE IS A LEAK, EVEN AFTER PRESSURE TEST, OWNERS ARE SENT ON THEIR WAY, AND YET COOLANT STILL DISAPPEARS FROM THE TANK. MY WIFE'S CAR WENT IN FOR TESTING MULTIPLE TIMES BEFORE ISSUE WAS FOUND. 2. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SMALL BUT CONSTANT LEAK LARGE ENOUGH TO CREATE A SMALL PUDDLE OR STREAM UNDER THE CAR. A LOW COOLANT ALERT MAY/MAY NOT APPEAR DEPENDING ON SPEED OF THE LEAK. 3. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SUDDEN CATASTROPHIC FAILURE RESULTING IN RAPID LOSS OF COOLANT AND CAUSING A VISIBLE LARGE PUDDLE UNDER THE CAR AND A WARNING ALERT TO APPEAR ON THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287568December 6, 2019
VISIBILITY/WIPER
MY WINDSHIELD HAS HEAVY PITTING AND SMALL CHIPPING AFTER JUST 50,000 MILES. LOOKING ONLINE IN THE VARIOUS VW FORUMS (VWVORTEX, MK7GOLF, ETC), I DISCOVERED THIS IS A COMMON PROBLEM WITH VW NOW. THE GLASS IS THIN AND CHEAP. THE PITTING IS VERY VISIBLE WHEN DRIVING INTO THE SUN AND IS VISIBLE AT NIGHT WITH ONCOMING TRAFFIC. IT ALSO CAUSES WIPER BLADES TO WEAR OUT QUICKLY. THIS IS A REAL SAFETY ISSUE AS IT IS HARD TO SEE UNDER THE RIGHT CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286504December 2, 2019
ENGINE
THE ENGINE CUTS OUT/STALLS WHEN THE CAR COMES TO A COMPLETE STOP. NO SOUNDS, NO SIGNS, THE ENGINE JUST DIES. CLUTCH PEDAL IS FULLY DEPRESSED. IT'S SPORADIC AND HAS HAPPENED 7 TIMES SINCE I PURCHASED THE CAR ON 11/29. MOST RECENTLY HAPPENED BEFORE MAKING A LEFT TURN ACROSS TRAFFIC. I AM UNABLE TO PINPOINT ANY FACTORS THAT LEAD TO THIS HAPPENING(ON A HILL, FLAT, OIL TEMP, STOP AND GO TRAFFIC, IN GEAR VS IN NEUTRAL). I'VE BEEN DRIVING MANUAL TRANSMISSION SINCE 1995. IT IS NOT DRIVER ERROR. CAR WAS MANUFACTURED ON 08/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282980November 30, 2019
ELECTRICAL SYSTEM
I WAS SENT A RECALL NOTICE FROM VOLKSWAGEN OF AMERICA STATING THAT A MICRO SWITCH MAY BE FAULTY AND THAT I SHOULD SCHEDULE AN INSPECTION IMMEDIATELY. I SCHEDULED SERVICE AND WAS TOLD BY THE DEALERSHIP THAT THERE WAS NO REMEDY AVAILABLE. MORE RECENTLY, I RECEIVED ANOTHER NOTICE DETAILING THE RECALL AND REMEDY AND WAS TOLD AGAIN BY THE DEALERSHIP THERE WAS NO REMEDY AVAILABLE.THIS SECOND RECALL NOTICE VERY CLEARLY STATES THAT THE REMEDY IS FOR THE DEALER TO INSTALL AN ADDITIONAL SWITCH AND CIRCUIT BOARD AND THAT IT WILL TAKE ABOUT AN HOUR. IT MAKES NO SENSE TO ME THAT I WOULD RECEIVE A NOTICE TELLING ME TO GET MY CAR FIXED ASAP, BUT THERE IS NO REMEDY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283033November 30, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AS I SLOW DOWN GETTING READY TO COME TO A COMPETE STOP. GOING FROM 3RD TO SECOND GEAR THE CARS GEAR INDICATOR STILL SAYS THAT I AM IN 3RD WHEN PHYSICAL THE GEAR MODULE IS IN THE SECOND POSITION THE MINUTE THE VEHICLE COMES A COMPLETE STOP EVEN IN MUTUAL. THE CAR ENGINE WILL JUST SHUT OFF. ISSUE CONSISTENT WHEN CAR ELECTRIC COMPONENTS THINKS THE CAR IS IN A PARTICULAR GEAR THAN WHAT'S ACTUALLY HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282728November 27, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING AT LOW SPEEDS AND COMING TO A STOP, THE ENGINE MAY SPUTTER AS IF IT ISN'T GETTING THE CORRECT AIR/FUEL MIXTURE AND SHUTS OFF. THIS IS AN S TRIM VOLKSWAGEN GTI WITH A MANUAL TRANSMISSION AND DRIVER ASSISTANCE PACKAGE. THE INCIDENT(S) OCCURRED WHILE IN NEUTRAL ON THE THREE OCCASIONS IT HAS HAPPENED. THE VEHICLE HAS 700 MILES ON THE ODOMETER. I BELIEVE THIS TO BE AN ENGINE/ELECTRICAL SYSTEM ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281246November 20, 2019
ENGINE
RE: NHTSA ACTION NUMBER DP19003. I HAVE A 2019 GTI SE 6MT. AT LOW SPEEDS, COMING TO A STOP, WITH CLUTCH ENGAGED, THE CAR WILL STALL. NO WARNING LIGHTS OR NOTICEABLE SOUNDS APPEAR, BUT THE ENGINE JUST TURNS OFF. SOMETIMES YOU DON'T KNOW IT'S OFF UNTIL YOU TRY TO ACCELERATE. A COUPLE OF TIMES THE ENGINE WOULD QUIETLY SHUT OFF WHILE THE CAR WAS IN MOTION WITH CLUTCH ENGAGED AND GEAR IN NEUTRAL. THE FREQUENCY OF THIS OCCURENCE IS HIGHER WHEN IM IN STOP AND GO TRAFFIC. I PURCHASED MY CAR BRAND NEW YESTERDAY, 11/18/2019, WITH LESS THAN 30 MILES. THE STALLING OCCURRED THE NEXT DAY ON 11/19/2019 IN BUMPER TO BUMPER TRAFFIC. TO PROIVDE CONTEXT, I'VE BEEN DRIVING MANUAL TRANSMISSIONS 13 YEARS, WITH MY PREVIOUS CAR BEING A 6MT 2013 GTI, AND NEVER ENCOUNTERED THIS TYPE OF ISSUE BEFORE. TO TEST WHETHER IT'S HUMAN ERROR, I CONCIOUSLY PRESSED DOWN ON THE CLUTCH AS HARD AS I COULD AND KEPT IT ENGAGED UNTIL FULL STOP TO ENSURE I WASN'T RELEADING TOO EARLY, BUT THE ISSUE STILL PERSISTED. I'VE STALLED OVER 10 TIMES IN A DAY, WHICH APPEARS TO OCCUR AT RANDOM, BUT MORESO DURING LOW SPEED, STOP AND GO DRIVING. BECAUSE OF THE SUBTLE ENGINE SHUTOFF, LEFT TURNS FROM A STANDSTILL CAN BE EXTREMELY DANGEROUS DUE TO STALLING ON ONCOMING TRAFFIC WITHOUT KNOWING YOUR ENGINE IS OFF, AMONGST THE OTHER DANGEROUS IMPLICATIONS OF THIS ISSUE. PLEASE CONSIDER THIS A SERIOUS ISSUE, WHICH APPEARS TO BE IMPACTING MANY OTHER 2019 GTI 6MT OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281252November 20, 2019
ENGINE
WENT INTO THE VOLKSWAGEN DEALERSHIP FOR ROUTINE MAINTENANCE AT 44,999 MILES ON FEB 6, 2019 AND VOLKSWAGEN FOUND THAT THE WATER PUMP WAS LEAKING AND SHOULD BE REPLACED UNDER WARRANTY. THERMOSTAT AND WATER PUMP REPLACED. NOT TOO LONG AFTER, NOTICED LOW COOLANT LIGHT GO ON. WENT BACK INTO VOLKSWAGEN FOR MAINTENANCE AT 53,339 MILES ON MAY 16, 2019 AND VOLKSWAGEN CONFIRMED THAT THE WATER PUMP WOULD HAVE TO BE REPLACED AGAIN UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280955November 18, 2019
ENGINE, POWER TRAIN
MY 2019 GOLF GTI 6 SPEED MANUAL FREQUENTLY AND SEEMINGLY RANDOMLY STALLS WHEN COMING TO A STOP. SOME DAYS THE CAR WILL NOT STALL AT ALL OTHER TIMES THE CAR WILL STALL EVERYTIME IT COMES TO A COMPLETE STOP. IT HAPPENS AFTER THE CAR HAS FULLY WARMED UP AND WILL HAPPEN AT THE MOST UNEXPECTED TIMES. THE CAR STALLS VERY GENTLY, NO LURCHING OR BUCKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280332November 15, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DEPRESSING THE CLUTCH PEDAL. ALSO, THE GEAR SHIFT DISPLAYED THE WRONG GEAR POSITION INTERMITTENTLY. THE CONTACT STATED THAT BOTH OF THE FAILURES OCCURRED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO LEITH VOLKSWAGEN OF CARY (2300 AUTO PARK BLVD, CARY, NC 27511, (919) 297-1640) TO HAVE THE SOFTWARE UPDATED, BUT THE UPDATE FAILED TO PRODUCE ANY RESULTS. THE CONTACT DISCOVERED THAT THE DEFECT WAS CURRENTLY PART OF NHTSA ACTION NUMBER: DP19003 (ENGINE, POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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