Volkswagen EuroVan Complaints

219 consumer complaints on file.

#10086594August 10, 2004
SUSPENSION:REAR
DIOSCOVERED ONE OF FOUR BOLTS HOLDING THE REAR ANTI-SWAY BAR ON MY 2001 VW EUROVAN WAS LOOSE AND REQUIRED OVER TWO FULL TURNS BEFORE IT WAS TIGHTENED TO TORQUE SPECIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042059July 30, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN ATTEMPTING TO PULL OFF FROM A LIGHT VEHICLE HAD A DELAY IN ACCELERATION. DRIVER HAD TO PUSH GAS PEDAL ALMOST TO THE FLOOR. THEN VEHICLE WOULD JUMP FORWARD. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083835July 29, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE DRIVING AT UNKNOWN SPEED CONSUMER HEARD A LOUD NOISE COMING FROM UNDER THE HOOD. CONSUMER PULLED VEHICLE OVER TO INSPECT ENGINE, AND NOTICED FRAGMENTS OF ENGINE COOLING FAN UNDER THE HOOD. DEALERSHIP WAS INSPECTING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083587July 23, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE MERGING ONTO THE HIGHWAY STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. VEHICLE CONTINUED TO ACCELERATE. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND VEHICLE WENT DOWN INTO AN EMBANKMENT AND FLIPPED OVER THREE TIMES. THE DRIVER WAS NOT INJURED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. CONSUMER INFORMED THE DRIVER THAT RECALL 94V058000 APPLIED TO THIS VEHICLE. HOWEVER, MECHANIC DETERMINED THAT THIS RECALL WAS NOT FOR THIS VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10080538July 7, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I AM AN OWNER OF 2000 VOLKSWAGON CAMPER OWNER. MY ENGINE COOLING FANS CAME APART. I WOULD LIKE TO KNOW WHY IT IS NOT RECALLED. IN MAY 2004, I RECEIVED FROM VOLKSWAGEN A STICKER TO PUT AT THE SIDE OF THE HOOD FOR WARNING THE ENGINE COOLING FANS MAY CAUSE PERSONAL INJURY. IT WAS NOT A RECALL NOTICE. ON JULY 4 WEEKEND, I PLANNED WITH THE FAMILY FROM SAN FRANCISCO TO CENTRAL CALIFORNIA SHAVER LAKE FOR A RETREAT. WE DRIVE UP ON ROUTE 168. SUDDENLY WE HEARD A LOUD NOISE FROM OUR 2000 VW CAMPER. WE ASK EACH OTHER WHAT IT WAS. WE THOUGHT IT MIGHT BE SOMETHING WE HIT UNDERNEATH THE CAMPER. WE STILL CONTINUED ON OUR WAY. WITHIN FEW MINUTES, ANOTHER LOUD NOISES AGAIN. WE KNOW THAT MUST BE SOMETHING WRONG WITH THE CAMPER. WE PULL TO THE SIDE AND I COULD HEAR A HUM SOUND THAT I NEVER HEARD BEFORE. I OPEN THE HOOD AND FOUND SOME HARD-PLASTIC PARTS NEAR THE HOOD. THERE WERE TWO FANS AND THE NOISE WAS COME FROM THE FANS. BOTH FANS WERE INCINERATED EXCEPT THE CENTER HUB STILL SPINNING WE HAVE CAREFULLY WATCHED THE TEMPERATURE GAUGE AND DROVE TO FRESNO, I BROUGHT TO VW DEAL FOR REPAIR IN THE MORNING BUT THEY DO NOT HAVE THE PART. WE DROVE THE CAMPER BACK TO SAN FRANCISCO ON THE FREEWAY WITHOUT STOPPING AND WATCH THE TEMPERATURE GAUGE. I RAN THE INTERNET TO FIND OUT ABOUT THE PROBLEM WITH THE VW COOLING FAN. IT HAD HAPPENED BEFORE. A RECALL WAS INITIATED IN APRIL 2004 ON VW WINNEBAGO RIALTA, WHICH IS SIMILAR WITH MY CAMPER WITH EUROVAN CHASSIS EXCEPT WITH WIDER BODY. THE FANS IS ENCLOSED WITH HOOD ON TOP, RADIATOR AT THE FRONT, ENGINE AT THE REAR, PLASTIC PAN AT THE BOTTOM AND BODY CHASSIS ON BOTH SIDE. THERE IS NOT WAY SOMETHING WILL HIT IT AND CAUSE THE DAMAGE TO THE FANS. I GLAD THAT I DID NOT STOP AND OPEN THE HOOD AFTER THE FIRST NOISE. THE SECOND FAN MAY BREAK RIGHT THEN AND THE FRACTURE PARTS MIGHT FLY OUT AND CAUSE ME SERIOUS INJURY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060453March 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
1999 VW EUROVAN CAMPER TRANSMISSION PROBLEM. THE TRANSMISSION HAS UP TO 5 SECONDS OR MORE DELAY ONCE IN DRIVE BEFORE THE TRANSMISSION ENGAGES & VERY HARD DOWNSHIFTS FROM 4TH GEAR TO 3RD (AUTOMATIC). OF NOTE WERE THE DELAYS & HOOPS THAT THE DEALER FORCED ME THROUGH. HAD TO PAY HUNDREDS OF DOLLARS FOR TRANSMISSION SERVICE & A NUMBER OF TRIPS BEFORE THEY SAID THEY COULD PURSUE ANY WARRANTY. NOTE - HAD TAKEN CAR TO A VW TRANSMISSION COMPANY THAT REBUILDS TRANSMISSIONS FOR VW ACROSS THE NATION. HE DROVE THE CAR & WOULDN'T SERVICE IT BECAUSE HE SAID THERE WAS DEFINITELY A TRANSMISSION PROBLEM INCLUDING 1ST TO 2ND UP-SHIFTING AS WELL. VW SERVICE DIDN'T HELP OR CARE ABOUT TRANSMISSION DEALER'S INPUT. I FORCED DEALER TO ESCALATE IT TO REGIONAL LEVEL THAT TOOK MORE THAN 3 MONTHS TO GET ANY ANSWER (WITH MY NAGGING & CHECKING A NUMBER OF TIME). HIS DECISION WAS THE LONG DELAY FROM PARK TO DRIVE WAS NORMAL. MANY MORE WEEKS LATER I HAD NO ANSWER TO MY ORIGINAL SERVICE COMPLAINT ON THE DOWN-SHIFT PROBLEM. WHEN MY WARRANTY WAS ALMOST UP, I CONTACTED VW AMERICA WHO SAID THEY HAD TO RESPECT DEALERS DECISION, AND MAYBE SEE ANOTHER DEALER. WE ONLY HAVE ONE DEALER & THE CLOSEST OTHER DEALERSHIP IS 3.5 HOURS AWAY OVER A MOUNTAIN PASS. I THEN PURCHASED $700 WORTH OF EXTENDED WARRANTY (2 YEARS OR 24,000 MILES APPROX. DEC 2002) VIA A SEPARATE COMPANY WITH SOME HASSLES. THE SERVICE MANAGER, AFTER I SIGNED THE PAPERWORK, INDICATED THAT I SHOULD BRING IN THE CAR IN A FEW MONTHS (WINKING) & THEY'LL SEE WHAT THEY CAN DO FOR ME. OF COURSE, I WILL NEVER USE THIS DEALERSHIP TO SERVICE MY CAR. THE QUESTION IS, WHO IS FORCING THEM TO IGNORE WARRANTY & POTENTIALLY DANGEROUS SERVICE WORK IN THE APPARENT PURSUED OF BOTTOM LINE PROFIT? THE DEALER IS CARRERA MOTORS OF BEND, OREGON. PHONE 541-382-1711. I HAVE ANOTHER YEAR OR 17,000 MILES LEFT ON THE WARRANTY. I NOW HAVE APPROXIMATELY 57,000 MILES ON THE ODOMETER. LET ME KNOW IF THERE ARE SIMILAR SITUATIONS OUT THERE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050779December 19, 2003
ELECTRICAL SYSTEM:IGNITION
WE ARE DEEPLY DISAPPOINTED IN VWS PRACTICE REGARDING THE RECALL OF IGNITION COIL FAILURES ON THE 2001 VW EUROVAN. IT BELIES THEIR POLICY AS STATED ON THE INTERNET THAT THEY NOTIFY OWNERS OF THE PROBLEM, HAVE SUFFICIENT PARTS IN DEALERSHIPS, AND OFFER ALTERNATIVE TRANSPORTATION AT NO COST. INDEED OWNERS SHOULD BE ALERTED OF POTENTIAL FAILURES AND VW SHOULD HAVE PLENTY OF PARTS ON HAND TO FIX THE PROBLEM. TO DATE WE HAVE NOT RECEIVED ANY NOTIFICATION FROM VW OF AMERICA. WE DISCOVERED THE PROBLEM WHEN THE ENGINE MALFUNCTION INDICATOR LIT UP. FORTUNATELY FOR US, THE PROBLEM DID NOT OCCUR UNTIL THE TAIL END OF A 10,000-MILE JOURNEY ACROSS THE U.S. AND CANADA. ACCORDING TO THE LOCAL VW DEALER, COMMUNITY VW OF SANTA MARIA, THE REPAIR PARTS ORDERED ON DECEMBER 8 WILL NOT BE AVAILABLE FOR ANOTHER THREE WEEKS. THE OTHER LOCAL DEALER, KIMBALL MOTORS OF SAN LUIS OBISPO, IS ALSO UNABLE TO GET THE PARTS ANY FASTER. YESTERDAY, DECEMBER 18, OUR EUROVAN FAILED TO START. THE LOCAL DEALERSHIP HAS NOT OFFERED ANY ALTERNATIVE TRANSPORTATION. SO WE WILL BE STRANDED FOR AT LEAST THREE WEEKS. WE CAN ONLY HOPE THOSE REPAIR PARTS WILL BE DELIVERED ON SCHEDULE. EITHER VW SHOULD LIVE UP TO THEIR STATED COMMITMENT BY PROVIDING REPAIR PARTS AND ALTERNATIVE TRANSPORTATION NOW OR RESTATE THE POLICY TO MATCH THEIR ACTIONS OF LETTING THE BUYER BEWARE. WE HAVE CONVEYED THIS INFORMATION TO VW CUSTOMER SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049411December 8, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:WIRING
SIMULTANEOUS FAILURE OF INSULATION ON MANY WIRES IN DRIVER'S DOOR WIRING HARNESS CAUSED SPARKS, AND ELECTRICAL MALFUNCTION OF POWER WINDOWS, POWER LOCKS, DASH LIGHTS, AND LICENSE PLATE LIGHTS. HEAT FROM EXCESSIVE CURRENT AND SPARKS COULD HAVE RESULTED IN FIRE. ACCIDENT COULD HAVE BEEN CAUSED BY DRIVER LEANING OVER TO PASSENGER SIDE IN ORDER TO OPERATE PASSENGER WINDOW. OTHER PROBLEMS SUCH AS DEAD BATTERY, ENGINE FAILURE, OR SECURITY FAILURE COULD ALSO BE CAUSED BY DEFECT.DEFECT APPEARS TO BE IN DESIGN OF WIRING HARNESS WHICH FLEXES AT THE EXACTLY THE SAME POINT WHEN DOOR IS OPENED AND CLOSED COMBINED WITH POOR QUALITY MATERIAL USED FOR WIRING INSULATION. INSULATION HAS CRACKED AND SPLIT APART ON MANY OF THE WIRES IN THE DOOR WIRING HARNESS ALLOWING BARE COPPER TO COME INTO CONTACT RANDOMLY FROM WIRE TO WIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040310October 21, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
COOLING FAN BLADE BROKE INTO PIECES, CAUSING A PIECE TO WEDGE BETWEEN THE SERPENTINE BELT, CAUSING LACK OF POWER INSIDE OF VEHICLE. *AK PIECES OF THE COOLING FAN BLADE ALSO CUT THE ELECTRICAL WIRES AND VACUUM LINES. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042556October 8, 2003
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY
WHILE DRIVING AT 75 MPH VEHICLE COVER TO THE PROPANE TANK FLEW OFF WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041938September 30, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS FAILED TO OPERATE. THIS WAS CAUSED BY AN ELECTRICAL FIRE IN THE WIRING HARNESS THAT BURNT THE INSULATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10040462September 23, 2003
ENGINE AND ENGINE COOLING, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
CONSUMER STATED THAT WHILE HE WAS DRIVING COOLING FAN DISINTEGRATED AND BROKE INTO A THOUSAND PIECES, AND A PIECE GOT LODGED IN THE POWER STEERING FAN BELT. THIS CAUSED CONSUMER TO LOSE POWER STEERING. HE CALLED THE MANUFACTURER BUT COULD NOT GET HELP. CONSUMER WAS TOLD THEY WOULD HAVE TO CHARGE HIM AT THE TUNE OF $1000.00 TO REPAIR THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039157September 19, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
OUR RIALTA 2000 HD HAD A CATASTROPHIC FAN FAILURE ON JUNE 6, 2003. THE INCIDENT OCCURRED IN LATE AFTERNOON WHILE THE TEMPERATURE OUTSIDE WAS ABOVE 100 DEGREES. THE A/C WAS RUNNING FULL SPEED AND WE WERE ASCENDING THE SISKIYOU SUMMIT SOUTH OF ASHLAND, OR. THE FIRST SYMPTOM WAS A THUD AS IF WE HAD RUN OVER SOMETHING, BUT THERE HAD BEEN NOTHING IN THE ROAD. I SAW WHAT MIGHT HAVE BEEN A PIECE OF ONE OF THE FANS BOUNCING IN THE ROAD BEHIND US. FORTUNATELY THERE WAS NOT A VEHICLE DIRECTLY BEHIND US. ANY SUCH CLOSE FOLLOWING VEHICLE COULD HAVE BEEN HIT BY THIS PIECE OF ENGINE DEBRIS. WITHIN SECONDS WE NOTICED THE A/C FAILING AND THE ENGINE TEMPERATURE CLIMBING. WE PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. HOT STEAM WAS COMING FROM UNDER THE HOOD. THE STEAM WAS FROM THE COOLANT OVERFLOWING IN THE COOLANT RESERVOIR AND CONTACTING THE HOT ENGINE. THE VEHICLE WAS NOT DRIVABLE. ONE OR BOTH OF THE FANS HAD FLOWN APART. BOTH FANS HAD LOST ALL BLADES. PIECES OF THE FAN WERE AT THE BOTTOM OF THE ENGINE AND ON TOP OF THE PROTECTIVE PAN. THE FLYING DEBRIS HAD DAMAGED THE RADIATOR AND FAN BRACKET (FAN SHROUD). VW CUSTOMER CARE SAID THERE WERE NO RECORDS OF OTHER RIALTAS OR EURO-VANS EXPERIENCING THIS TYPE OF FAILURE. WE HAVE ALL OUR REPAIR RECEIPTS. WE TOOK PICTURES OF ALL THE DAMAGED PARTS. WE KEPT THE RADIATOR, FAN SHROUD, THE TWO FANS, AND ALL PIECES OF FAN BLADES WE COULD FIND. AT LEAST ONE OF THE PIECES OF FAN BLADE HAS A FRACTURE LINE WHERE IT HAS NOT YET BROKEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033504August 26, 2003
UNKNOWN OR OTHER
FUEL/TEMPERATURE GAUGE ONLY WORKS OCCASIONALLY. I WAS QUOTED A PRICE OF $700.00 TO REPLACE AT DEALER SEVERAL YEARS AGO BUT I KNOW OF THREE OTHER VW EUROVANS WITH THE SAME PROBLEM AND I JUST FOUND AN ARTICLE STATING THAT REPLACEMENT DOESN'T SOLVE THE PROBLEM, THE EXISTING BOARD HAS TO BE SOLDERED. I THINK VW SHOULD COVER THIS AS IT IS DANGEROUS FOR ALL CONCERNED TO TRAVEL WITHOUT KNOWING THE CAR TEMPERATURE OR HOW MUCH FUEL THERE IS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034569August 25, 2003
EQUIPMENT:OTHER:LABELS
NO CERTIFICATION LABELS AND INSTRUCTIONS ON AIR PRESSURE FOR THE FRONT AND REAR TIRES. DEALER STATED ,CALL THE MANUFACTURER, BUT AT THE SAME TIME CAN INFLATE FRONT TIRES AT 28 POUNDS, AND REAR TIRES AT 32 POUNDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033493August 25, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DRIVING UP THE MOUNTAIN DURING AFTERNOON AND PRIMARY COOLING FAN SELF DISINTEGRATED INTO PIECES WHICH KNOCK OFF SECONDARY A/C FAN AND CAUSED OVERHEAT. AFTER LETTING ENGINE COOL OFF, RECONNECTED SECONDARY FAN AND CONTINUE ON TRIP FOR ANOTHER 30 MILES, THEN AAIR CONDITIONING FAN ALSO SELF DISINTEGRATED. VEHICLE IS A 2000 VW EUROVAN CONVERSION TO WINNEBAGO RIALTA 2001 WITH 15,000 MILES. IF REPLACEMENT ARE DONE BY DEALERSHIP, THE SAME PROBLEM WILL CONTINUE TO HAPPEN UNLESS THIS FAN PROBLEM ARE INVESTIGATED BY NHTSA AND MANDATORY RECALL ISSUED AND REPLACEMENT WITH BETTER FANS DONE BY DEALERSHIPS. DUE TO MOST OF THIS DISINTEGRATION HAPPENS DURING CLIMBING UPHILL, OVERHEATING, CUTTING OF HOSES AND CUTTING OF WIRING AND LOSS OF VEHICLE ARE POSSIBLE, THUS POSSESS REAL DANGER FOR ANYONE WHICH HAS THESE VEHICLES. SIMPLE REPLACEMENT OF SAME TYPE OF FANS WILL NOT SOLVE THE PROBLEM AS IT WILL ONLY HAPPEN AGAIN DOWN THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023632June 24, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ON JUNE 13, 2003 BOTH OF OUR RIALTAS ELECTRIC COOLING FANS SELF DESTRUCTED AFTER STARING THE DESCEND DOWN EAGLE RIDGE MOUNTAIN IN TN. AFTER A FEW SCARY MINUTES MY WIFE SUCCESSFULLY NAVIGATED THE RV TO SAFETY WITH MY TWO YOUNG CHILDREN AND SISTER ABOARD. BECAUSE OF THE MISSING BLADES THE UNIT CONTINUED TO VIBRATE EXCESSIVELY FOR FIVE MINUTES UNTIL IT COOLED DOWN. TWENTY MINUTES LATER MY WIFE WAS ABLE TO RESTART THE VEHICLE AND EVERYTHING APPEARED TO BE WORKING IN IDLE UNTIL THE COOLING FAN ATTEMPTED TO START ITS COOLING FUNCTION AGAIN. MY WIFE CALLED A TENNESSEE HIGHWAY HELPER WHO STOPPED TO LOOK AT THE UNIT AND IMMEDIATELY NOTED THE MISSING FAN BLADES AND CALLED FOR A TOW. THE RIG WAS TOWED TO VW OF CHATTANOOGA TENNESSEE WHO UPON INSPECTION DETERMINED IT NEEDED NEW FAN BLADES WHICH THEY DID NOT HAVE IN STOCK. TO HELP EXPEDITE THE PARTS I ALSO CALLED DEALERS LOOKING FOR PARTS. AFTER CONTACTING 5 VW DEALERS AND SALLY EBERLE AT VW; PER YOUR WINNEBAGO'S SERVICE DEPARTMENT RECOMMENDATION, IT BECAME APPARENT THAT NEITHER COMPANY ACKNOWLEDGED A HISTORICAL PROBLEM WITH THAT ENGINES DESIGNED COOLING SYSTEM. MRS. EBERLE MENTIONED THAT THE ENGINE IS DESIGNED TO AUTOMATICALLY SHUT DOWN DURING A COOLING FAN FAILURE. LUCKILY THIS WAS NOT THE CASE DURING OUR DESCEND DOWN MT EAGLE. AFTER CONTACTING MANY VW PARTS DEPARTMENTS I WAS SURPRISED TO FIND THAT THEY NORMALLY STOCK A REPLACEMENT FAN ASSEMBLY FOR MY PARTICULAR VIN NUMBER. OFF THE WEB I HAVE ALSO MADE CONTACT TO DATE WITH TWO OTHER RIALTA OWNERS OUT OF SIX WHO HAVE EXPERIENCED THE SAME PROBLEM. TWO OF THEM HAVE CONCERNS ABOUT THE SAFETY OF THEIR REPAIRED RIALTA. 1.) IS MY UNIT SAFE? 2.) MOST IMPORTANT - HAS THE PROBLEM BEEN FIXED??? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015157April 4, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
THE ENGINE FELL FROM THE VEHICLE DUE TO A MISSING BOLT, ALSO THE TRANSMISSION WAS INOPERATIVE. *JB THE CONSUMER FOUND THAT THE ENGINE AND THE TRANSMISSION WAS REBUILT PRIOR TO PURCHASE. THE ENGINE LIGHT HAD COME ON, THE CONSUMER'S DAUGHTER HEARD A LOUD RATTLE AND VIEWED SMOKE COMING FROM THE ENGINE AREA. ON ANOTHER OCCASION WHEN THE CONSUMER HAD COME TO AN INTERSECTION, WHEN ACCELERATED, THE VEHICLE HAD MADE A NOISE THEN WOULD NOT MOVE. THE BOLTS HAD SPRAYED OVER THE ROAD. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006252February 3, 2003
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING THE CLUTCH WENT OUT CAUSING THE VEHICLE TO LOSS ACCELERATION. PH CLUTCH FAILED AT 22921, 61346 AND 80660 MILES. OTHER PROBLEMS INCLUDED GRINDING NOISE, NO SHIFT ENGAGEMENT. WORN CLUTCH ASSEMBLY AND SHIFT RELAY BUSHING REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003274January 23, 2003
ENGINE AND ENGINE COOLING:ENGINE
ON 01/09/03 I PURCHASED A 2003 VW EUROVAN & ON 01/18/09 MY ENGINE LIGHT CAME ON. ON 01/20/03 I WAS TOLD I HAD FAULTY COILS. I WAS TOLD THAT THE TWO COILS THAT FAILED WERE GOING TO BE REPLACED, BUT WITH THAT CAME A WARNING THAT I HAVE A TOTAL OF 6 COILS. WHEN I PICKED UP MY PARTIALY FIXED VAN I WAS TOLD " HOPEFULLY WE CAN REPLACE ALL YOUR COILS BEFORE THIS HAPPENS TO YOU AGAIN." WHEN I CONTACTED VW DIRECTLY THEY INFORMED ME THAT THIS WAS A LARGE PROBLEM THEY WERE HAVING COMPANY WIDE & AT THIS TIME THEY WERE ONLY REPLACING THE FAILED FAULITY COILS. AT THE DEALERSHIP WHEN I ASKED IF THIS COULD CAUSE ENGINE DAMAGE I WAS TOLD "IT COULD".I WAS SOLD A NEW CAR WITHOUT THE KNOWLADGE OF SERIOUS FAULTY PROBLEMS THAT VW CLEARLY KNEW ABOUT. I WOULD LIKE MY NEW CAR TO NOT HAVE ANY KNOWN DEFECTS. ALL 6 COILS SHOULD BE REPLACE, FOR THE SAFTY OF MY CHILDREN, MY HUSBAND, & MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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