Toyota Tundra Complaints

6,958 consumer complaints on file.

#10732264July 6, 2015
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2001 TOYOTA TUNDRA. THE CONTACT STATED THAT THE REAR DRIVER SIDE SUBFRAME PERFORATED DUE TO EXCESSIVE CORROSION. IN 2012, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (SUSPENSION); HOWEVER, THE FAILURE RECURRED. THE REMEDY CONSISTED OF SPRAYING A CORROSION PROTECTOR ONTO THE ENTIRE FRAME, WHICH FAILED TO PREVENT THE SUBFRAME CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 370,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731335June 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA TUNDRA. WHILE DRIVING AT 55 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10731041June 29, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 TOYOTA TUNDRA. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730734June 27, 2015
ELECTRICAL SYSTEM, ENGINE
SECONDARY AIR INJECTION PUMP NEEDS REPLACED. CODE P1441 AND P1444 ERROR CODE. THIS RECALL ONLY EFFECTS 2007-2009 MODELS ALTHOUGH THE SAME PROBLEM WAS HAPPENING IN 2005 AND 2006. MINE BEING A 2006 ISN'T COVERED BY A RECALL FOR THE SAME ISSUES. THIS IS A 2K PLUS JOB. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726267June 19, 2015
UNKNOWN OR OTHER
IN NOVEMBER 2011, OUR 2003 TOYOTA TUNDRA WAS TAKEN IN TO SHEPARDS TOYOTA IN ROCKLAND, ME WHERE THEY SPRAYED "CORROSION TREATMENT" ONTO THE FRAME TO TRY AND ADDRESS THEIR DEFECTIVE FRAME ISSUES ON THIS PRODUCT (THIS WAS DONE UNDER WARRANTY). THIS "CORROSION TREATMENT" PRODUCT FAILED AND FLAKED OFF WITHIN A YEAR. WHEN WE TOOK THE TRUCK BACK TO SHEPARDS, WE WERE TOLD THAT TOYOTA HAD CHANGED TO A DIFFERENT PRODUCT, AS THEY HAD FOUND THAT THE ORIGINAL "CORROSION TREATMENT" PRODUCT THEY WERE USING WAS FAILING. HOWEVER, THEY WOULD NOT RE-DO OUR TRUCK, SAYING THAT THEY HAD MET THE "MINIMUM FEDERAL REQUIREMENTS" BY DOING THE TREATMENT IN 2011. WE HAVE RECENTLY BEEN TOLD BY OUR MECHANIC THAT THE FRAME WILL LIKELY NOT PASS INSPECTION NEXT YEAR, DUE TO THE AMOUNT OF RUSTING ON THE FRAME. WE ONLY HAVE 100,670 MILES ON THIS TRUCK, AND HAD HOPED TO HAVE A USABLE TRUCK FOR MANY MORE MILES TO COME. I CONTACTED TOYOTA SEVERAL TIMES OVER THE PAST TWO WEEKS, TRYING TO GET THEM TO HELP FIX THIS ISSUE. TOYOTA IS TELLING US THAT BECAUSE THEY DID THE "CORROSION TREATMENT" IN 2011, THAT THEY "MET THE MINIMUM FEDERAL REQUIREMENTS" TO ADDRESS THIS ISSUE, ARE UNDER NO OBLIGATION TO HELP US ANY FURTHER, AND WILL NOT DO SO. IF THE TREATMENT HAD WORKED, THEN I WOULD HAVE NO ARGUMENT. THEIR "FIX" WAS NOT A FIX - IN FACT, WITHIN A YEAR, THEY HAD SWITCHED OVER TO USING A DIFFERENT PRODUCT, AS THEY'D DISCOVERED THAT THIS ORIGINAL PRODUCT WAS FAILING. THINK OF ALL OF US WHO WERE BEING RESPONSIBLE CONSUMERS AND GETTING OUR TRUCKS IN EARLY FOR TREATMENT ONCE WORD GOT OUT ABOUT THE FRAME ISSUES, AND WHO WERE GIVEN THE TREATMENT THAT WAS DOOMED TO FAIL. IT IS SO NOT FAIR. OUR CASE NUMBER WITH THEM IS [XXX]. DURING THE WORK DAY, I'M MOST EASILY REACHED BY E-MAIL. I AM NOT AT THE HOME PHONE UNTIL AFTER 4PM MOST DAYS. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725990June 18, 2015
AIR BAGS
FRONT AIR BAG RECALL CANNOT BE FIXED. WHEN I GO TO THE TOYOTA RECALL SITE THEY SAY THERE IS NO FIX YET FOR THE DEFECTIVE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725287June 15, 2015
FUEL/PROPULSION SYSTEM
I FILLED MY GAS TANK (17 GALLONS), DROVE ABOUT 4 MILES AND WAS PULLING INTO A PARKING LOT WHEN I HEARD A GRINDING SOUND, I LOOKED UNDER THE TRUCK AND SAW THE STRAPS HOLDING MY GAS TANK HAD SNAPPED IN HALF AND MY GAS TANK WAS LAYING ON THE GROUND. I HAD RECENTLY RECIEVED A LIMITED SERVICE CAMPAIGN LETTER FROM TOYOTA NOTIFIYING ME THAT "VEHICLES OPERATED IN COLD CLIMATES WITH HIGH ROAD SALT USE MAY EXHIBIT MORE-THAN-NORMAL CORROSION TO THE VEHICLES FRAME" "WHICH MAY CONTRIBUTE TO THE DEVELOPMENT OF MORE THAN NORMAL RUST IN THE FRAME OF SOME VEHICHLES". THE DEALERSHIP ORDERED NEW GAS STRAPS AND ALSO DID THE INSPECTION WHICH RESULTED IN THE UNDER CARRIAGE BEING RE-SPRAYED WITH A CORROSION-RESISTANT COMPOUND. I CONTACTED THETOYOTA CUSTOMER EXPERIENCE CENTER AT THE DEALERSHIPS URGING AND WAS TOLD THIS WAS MY FAULT, IF I HAD BROUGHT MY TRUCK IN FOR REGULAR MAINTENANCE IT WOULD HAVE BEEN DISCOVERED AND REPAIRED. I HAVE OWNED MANY VEHICLES AND NEVER HAD A GAS TANK FALL OFF. MY CONCERN IS THIS COULD HAVE BEEN AT MINIMUM AN ENVIRONMENTAL DISASTER OR AT MAXIMUM AN EXPLOSION COULD HAVE OCCURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725367June 15, 2015
UNKNOWN OR OTHER
IN JUNE 2014 I TOOK MY TUNDRA TO HAVE IT EVALUATED, REFERENCE FRAME RUST. TOYOTA FELT THE BEST COURSE OF ACTION WAS TO APPLY SOME TYPE OF COMPOUND TO THE FRAME. *10/15/2015 BF IN MAY 2015 I LOOKED UNDER MY TRUCK AND NOTICED THAT THE RUST WAS COMING BACK WITH A VENGEANCE, ESPECIALLY WHERE THE RUST WAS HEAVIEST BEFORE. I FIND IT DIFFICULT TO BELIEVE THAT IF THE FRAME WAS DRIED, BRUSH, AND THEN THE COMPOUND "RUST PROOFING" WAS APPLIED THAT THE RUST WOULD BE COMING THROUGH/BACK IN LESS THEN A YEAR. I HAVE CONTACTED TOYOTA AND THEY DO NOT SEEM INTERESTED IN ADDRESSING THE ISSUE. I FIND IT DISHEARTENING THAT THE BODY, ENGINE, AND THE REST OF THE TRUCK WILL OUTLAST THE FRAME. RUST DOES HAPPEN IN THE NORTH. HOWEVER, FRAMES DO NOT TURN TO DUST BEFORE THE FENDERS AND THE BODY. HOW IS IT THE BODY IS LASTING LONGER AND WEARING BETTER? THOSE PARTS ARE GOING THROUGH THE SAME ELEMENTS AS THE FRAME! ESSENTIALLY, TOYOTA TRIED TO PUT MAKEUP OR A BAND-AID ON THE PROBLEM WITHOUT ADDRESSING THE PROBLEM. IF YOU JUST PAINT OR COVER RUST WITHOUT TREATING THE RUST TO BEGIN WITH, THE PROBLEM WAS NEVER FIXED. IF YOU SAND THE RUST DOWN/OUT, THEN APPLY YOUR PAINT OR COMPOUND, YOU WILL EXTEND THE LIFE OF YOUR METAL. I HAVE TRIED TO BRING THIS ISSUE UP WITH TOYOTA AND THEY DON'T WANT TO HEAR IT. THEY STATE THE ISSUE IS CLOSED AND NOTHING ELSE WILL BE DONE. AFTER SOME RESEARCH IT CERTAINLY APPEARS THAT TOYOTA'S MANUFACTURING PROCESS AND STANDARDS FOR SECOND GENERATION TUNDRA ARE NO DIFFERENT THEN THE FIRST. IF TOYOTA CAN NOT OR DID NOT WANT TO BUILD A VEHICLE FOR COLD ENVIRONMENTS THAT USE SALT, THEY SHOULD NOT SELL THEM TO THE NORTHERN HALF OF THE UNITED STATES. THEY CERTAINLY DID NOT DISCLOSE THAT THEY DID NOT TREAT OR MANUFACTURE THEIR FRAMES TO WITHSTAND THE RIGORS OF THE COLDER ENVIRONMENTS. UPDATED 10/23/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725186June 14, 2015
STEERING
WHILE DRIVING MY POWER STEERING BEGAN TO FAIL. AFTER INSPECTION A POWER STEERING LEAK WAS DISCOVERED ON THE DRIVERS SIDE RACK AND PINION UNDER THE BOOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725106June 13, 2015
SUSPENSION, UNKNOWN OR OTHER
LEAF SPRINGS GIVING OUT, NEVER PUT HALF OF THE MAX WEIGHT CAPACITY, CALLED TOYOTA THEY TOLD ME NOTHING THEY CAN DO AND THEY STAND BEHIND THEIR PRODUCT EVEN THOUGH I PERSONALLY KNOW SOMEONE THAT HAD THEIRS REPAIRED AT NO CHARGE TOYOTA WOULD NOT FIX IT FOR FREE IF THEY DID NOT KNOW THE PRODUCT WAS BAD AND FAULTY. NOISE COMING FROM FRONT END OF VEHICLE WHILE DRIVING BETWEEN 10 TO 30 MPH. I WAS TOLD NEEDED ENTIRE NEW FRONT END, AND OTHER COMPONENTS FOR THE REPAIR. I DID NOT KNOW TOYOTA DID NOT CARE ABOUT THE PUBLIC SO MUCH TO LET UNSAFE VEHICLES TO BE OUT ON THE ROAD. CANNOT DRIVE VEHICLE UNTIL THESE REPAIRS ARE DONE FOR WORRY OF SAFETY FOR ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724989June 12, 2015
AIR BAGS
UNABLE TO GET TOYOTA AIR BAG RECALL FIXED.. I CALLED & HAVE SCHEDULE 2 TIMES( PAST MONTHS), AND THIS MORNING ,TO CHECK STATUS ON APPOINTMENT.TOYOTA,DID NOT HAVE RECORDS OF AN APPOINTMENT.SCHEDULED APPOINTMENT LOST! TRIED TO GET MY TUNDRA INTO DEALER THIS MORNING.... THEY SAID THAT.THEY WOULD CALL ME BACK,... IS THAT SOMETHING TO BE CONCERNED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724780June 11, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2001 TOYOTA TUNDRA. WHILE AT A COMPLETE STOP, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 45 MPH. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. BOTH DRIVERS WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS FILED. THE CONTACT HAD TO STAY IN THE HOSPITAL FOR THREE DAYS. THE CONTACT RECEIVED CARDIAC IMPACT WITH THE STEERING WHEEL BECAUSE THE AIR BAG DID NOT DEPLOY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 11/12/15*LJ UPDATED 1/4/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10724077June 8, 2015
STEERING
DROVE TRUCK TO GO FISHING ON 05/30/2015 GOT HOME AT 9.30 PM ON 5/31/2015 GOT IN TRUCK NO POWER STEERING RACK PINION WAS LEAKING FLUID ALL NIGHT SO PUMP WAS DRY LOOKED UP ON INTERNET FOUND THAT TOYOTA IS HAVING PROBLEMS WITH RACK PINION GOING OUT ON LIFTED TRUCKS I BOUGHT MY TRUCK WITH A DEALER LIFT INSTALLED NOW IS COSTING ALMOST A $1000.00 TO FIX I AM DOING MYSELF BECAUSE THERE IS NO WARRANTY TOYOTA SAYS NOT THERE PROBLEM I AM JUST GLAD IT DID NOT HAPPEN AS I WAS PULLING MY BOAT HOME WOULD HAVE CAUSED A BIG ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723418June 4, 2015
POWER TRAIN, AIR BAGS, STRUCTURE:BODY
A 1992 FORD F-250 (2 DOOR) TOWING A PORTABLE CEMENT MIXER, ESTIMATED WEIGHT @350-450 POUNDS, CROSSED THE CENTER LINE AND STRUCK A 2006 TOYOTA TUNDRA CREW CAB (4 DOOR) HEAD ON. BOTH VEHICLES ESTIMATED SPEED WAS 50 MPH. ALL DRIVERS AND PASSENGER WERE WEARING SEAT BELTS, AIRBAGS DID DEPLOY. THE F-250'S DRIVER SUSTAINED 1 DETACHED RIB PLUS CUTS AND BRUISES. IN THE TOYOTA, THE FOLLOWING INJURIES OCCURRED: PASSENGER: BROKEN LEFT ANKLE, 7 BROKEN RIBS, STERNUM AND CLAVICLE FRACTURES, 7 INCH LEG LACERATION, 5 INCH HAND LACERATION, CUTS & BRUISES. DRIVER: BROKEN RIGHT ANKLE, BRAIN CONTUSION/CONCUSSION (VISIBLE IMPACT SPOT ON WINDSHIELD - SEE BELOW), BROKEN RIB, CUTS AND BRUISES. TOYOTA'S OCCUPANTS CONFIRMED THAT THE ENGINE/TRANSMISSION INTRUDED ABOUT 2 FEET INTO THE PASSENGER COMPARTMENT, CONSISTENT WITH THE ANKLE INJURIES. IT ALSO APPEARS FROM PHOTOS THAT THE WINDSHIELD WAS PUSHED BACK INTO THE DRIVER, ALTHOUGH THE BELT AND AIRBAG COULD HAVE NOT PROVIDED ADEQUATE PROTECTION ALSO. FRONTAL PHOTOS OF THE TOYOTA SHOW, APPARENTLY, THAT THE BODYWORK DETACHED FROM THE FRAME - THE FRONT OF THE FRAME IS CLEARLY VISIBLE & DOES NOT LOOK SERIOUSLY DAMAGED, WITH THE BODYWORK (INCLUDING THE BUMPER) PUSHED BACK SUBSTANTIALLY. IT SEEMS TO ME THERE ARE SEVERAL POSSIBLE DEFECT/DESIGN ISSUES HERE: 1. ENGINE AND TRANSMISSION CAME STRAIGHT BACK AND DID NOT DEFLECT DOWNWARDS, CAUSING THE LOWER EXTREMITY INJURIES. 2. MULTIPLE RIB INJURIES DESPITE OCCUPANTS BEING BELTED SUGGESTS EXCESSIVE AIRBAG INFLATION PRESSURE. 3. BODY TO FRAME ATTACHMENT FAILURE, EXACERBATING INTRUSION OF ENGINE AND FRONTAL COLLAPSE/COMPRESSION. THE ACCIDENT WAS INVESTIGATED BY THE CALIFORNIA HIGHWAY PATROL (REPORT AVAILABLE) AND OCCURRED ON STATE ROUTE 178 ON MAY 27, 2015, ABOUT 25 MILES EAST OF BAKERSFIELD, CALIFORNIA.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10723130June 3, 2015
WHEELS
I LEFT MY DRIVEWAY TO DO SOME ERRANDS AND WHEN I RETURNED I THOUGHT SOMEONE HAD THROWN AN OLD TIRE ON MY PROPERTY. TO MY DISMAY I QUICKLY REALIZED IT WAS MY SPARE TIRE WITH THE ROTTED HOIST STILL FROZEN TO THE INSIDE OF THE RIM. I HAD ALREADY TAKEN MY TRUCK TO A DEALER FOR UNDER CARRIAGE ROTTING RECALL. THANK GOD THIS DIDN'T HAPPEN AT ANY OTHER TIME, IT COULD HAVE KILLED PEOPLE. I DO A LOT OF HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722864June 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA TUNDRA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722866June 2, 2015
ELECTRICAL SYSTEM
THE OFF-ROAD WIRING HARNESS BOX WAS REPLACED IN 2012 BY RECALL STILL HAVING PROBLEM WITH THIS UNIT CAN NOT GET IT TO WORK. TOYOTA SAYS ONLY 1 YR WARRANTY. ALSO TAIL LIGHT BULB WILL NOT STAY IN PLACE KEEPS FALLING OUT SO YOU HAVE NO BACK UP LIGHT OR PARKING LIGHT WHEN FALLS OUT. BOTH HAVE HAD RECALLS BUT STILL DO NOT WORK. WHAT ARE YOU SUPPOSE TO DO. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722892June 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2015 TOYOTA TUNDRA. WHILE ATTEMPTING TO AVOID A HEAD ON COLLISION, THE CONTACT STEERED THE VEHICLE INTO AN EMBANKMENT. ALL THE AIR BAGS DEPLOYED EXCEPT THE FRONT PASSENGER SIDE AIR BAG. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10722705June 1, 2015
SUSPENSION
HOLES RUSTED THROUGH FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722487May 31, 2015
STEERING, STRUCTURE:BODY, WHEELS
I WAS LEAVING A PARKING LOT WHEN THE RIGHT FRONT BALL JOINT FAILED. THE WHEEL FELL OFF, THE SUSPENSION DROPPED DOWN. I PUT THE VEHICLE IN PARK, TURNED OFF THE ENGINE AND CALLED FOR A TOW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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