Toyota Tundra Complaints

6,958 consumer complaints on file.

#11011480July 29, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
REAR STRAP SUPPORTING THE GAS TANK CORRODED ON ONE SIDE AND BENT DUE TO THE WEIGHT OF THE TANK. THIS RESULTED IN THE STRAP RUBBING AGAINST THE UNIVERSAL JOINT OF THE DRIVE TRAIN AND MAKING A CLICKING SOUND WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011302July 28, 2017
STRUCTURE:BODY
MY REAR PASSENGER SIDE BUMPER SCRAPED A CEMENT-BLOCK, CAUSING SOME MINOR COSMETIC DAMAGE TO THE BUMPER COVER IN AUGUST 2016. EVERYTHING ELSE WAS FINE, BUT LATER ON I DID STEP ON THE BUMPER AND HEARD A CRACK AND THE BUMPER COLLAPSED. LATER I FIND OUT THAT FROM THE RECALL NOTICE THIS IS A KNOW PROBLEM. AFTER CONTACTING LOCAL DEALER LANCASTER TOYOTA, CORPORATE 1 800 NUMBER, AND EMAIL CORPORATE ALL WERE NOT ABLE TO HELP ME. THEY ALL REFUSE TO FIX THE RECALL DUE TO DAMAGE, BUT THE DAMAGED AREA IS THE RECALLED REINFORCEMENT BRACKET. ALL THE DAMAGE WAS CAUSED BECAUSE I DID STEP STEP ON IT. I DID TRY TO WORK WITH THEM IN CAUSE THEY WANTED ME TO REPLACE THE OUTER BUMPER COVER THAT IS SCRATCHED, BUT THEY TELL ME I NEED TO PAY OUT OF POCKET TO FIX THE WHOLE THING BEFORE THE RECALL IS DONE. THE PROBLEM IS IF I FIX THE WHOLE AREA THERE IS NOT NEED FOR THE RECALL WORK TO BE DONE BECAUSE I WOULD HAVE ALREADY PAID FOR IT. THEY WILL NOT GIVE ME A CLEAR ANSWER IF I WOULD BE REIMBURSED FOR THE RECALLED WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010872July 26, 2017
SUSPENSION
MY TUNDRA WAS RECENTLY DIAGNOSED WITH CRITICAL FRAME DAMAGE THAT WILL NOT PASS PA. STATE INSPECTION. THE VEHICLE WAS SERVICED BY TOYOTA FOR MOST OF IT,S LIFE AND ALL FRAME RECALLS WERE COMPLETED. THE TRUCK HAS 136,078 MILES AND IS IN VERY GOOD CONDITION. MY RECENT CLAIM WITH TOYOTA WAS REJECTED BASED ON THE THEIR INTERRUPTATION THAT ALL REQUIRED RECALLS WERE DONE AND THERE IS NOTHING TOYOTA CAN DUE FOR ME. THERE ARE NUMEROUS PROBLEMS WITH TOYOTAS RESPONSE. THE FIRST BEGINNING THAT WHEN I PICKED THE TRUCK UP AFTER THE FRAME RECALL TREATMENT I ASKED THE TECH HOW THE FRAME LOOKED, HE SAID GOOD BUT THERE IS A SEPARATION STARTING AT THE DRIVER SIDE REAR LEAF SPRING. THAT IS EXACTLY WHERE MY PROBLEM LIES TODAY. I BELIEVE TOYOTA COVERED UP THE PROBLEM BY TREATING THE FRAMES RATHER THEN REPLACING THEM IN AN ATTEMPT TO SAVE MONEY. HOW MANY VEHICLES COVERED UNDER THIS WARRANTY WERE TREATED IN THE SAME MANNER AND ARE STILL CURRENTLY DRIVING ON THE ROADS TODAY? HOW MANY OF THE RECALLED VEHICLES NOW POSE A PROBLEM TO ALL MOTORIST. PLEASE LOOK INTO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010611July 25, 2017
UNKNOWN OR OTHER
"FRAMING ISSUE" I DISCOVERED ON JULY 23, 2017 THE FRAMING ON MY TRUCK AS ALREADY CORRODING WITH FRONT DRIVERS SIDE OF THE FRAME BEGINNING TO COMPLETELY ROT WITH THE METAL BECOMING BRITTLE AND CRUMBLING LEAVING HOLES IN THE FRAME. TOYOTA CORPORATION HAD A RECALL REGARDING THE FRAMES FOR THIS VEHICLE WHICH WERE NOT PROTECTED FOR THE NORTHEAST WINTER WEATHER CONDITIONS. THEY APPLIED AN ANTI-CORROSIN SPRAY IN HOPES THAT THE PROBLEM WOULD BE CORRECTED, BUT THE RESULTS THREE YEARS LATER IS THE FRAMING HAS BEEN SUBJECTED TO CORROSION WHICH MAY RENDER THE FRAME TO COMPLETE SUPPORT FAILURE. SPEAKING WITH CHRISTEEN, CASE MANAGER AT TOYOTA (800-331-4331, EXT 73811: CASE #1707240770), FAILED TO RECTIFY THE PROBLEM IN SAYING THERE IS NO OPEN CASE REGARDING THIS ISSUE, THEREFORE TOYOTA WILL NOT TAKE RESPONSIBILITY. SHE FURTHER WENT ON TO SAY THAT TOYOTA EXTENDED A COURTESY IN RECALLING THE 2006 TOYOTA TUNDRAS FOR THIS PROBLEM TO ALL CUSTOMERS EVEN THOSE BEING OUTDSIDE THE WARRANTY TIMELINE (AT TIME OF RECALL MY TRUCK HAD 93,000 MILES). THEY BELIEVED THAT THIS ANTI-CORROSION SPRAY WOULD ALLOW THE FRAMES AN EXTENDED LIFE PERIOD BEFORE THE CORROSION WOULD EVENTUALLY ROT OUT THE FRAMES COMPLETELY. SHE APOLOGIZED IN SAYING THERE IS NOTHING MORE SHE COULD DO AND HOPED THAT THERE WAS ANOTHER AVENUE SHE COULD TAKE IN RESOLVING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010396July 24, 2017
UNKNOWN OR OTHER
WHILE TOWING A CAMPER, I HAD A TRAILER BRAKE WARNING LIGHT. I CHECKED THE CONNECTOR AND DROVE ON, LIGHT CAME ON AGAIN. HAD MINIMAL BRAKE CONTROL ON MY CAMPER BRAKES. I WENT TO A DEALER IN CT, THEY SAID THEY HAD HAD 1 ISSUE WITH ONE VEHICLE.. I MADE AN APPOINTMENT WITH MY PURCHASING DEALER. THE MASTER TECH COULD FIND NO PROBLEM. SAID IT WAS MOST LIKELY A PROBLEM WITH THE GROUND ON MY CAMPER. I HAD TOWED THIS CAMPER FOR 2 YEARS WITH A 2012 TUNDRA WITH NO ISSUES. WITH THE 2017, COULD NOT ADJUST THE BRAKES OR GET THEM TO LOCK UP, EVEN ON SETTING # 10. DEALER DIDNT GIVE ME A COPY OF THE WORK ORDER, SAID THERE WASNT A PROBLEM. GETTING READY TO GO ON A TRIP AND WILL BE HOOKING UP AN AFTER MARKET CONTROLLER AS I DONT TRUST THIS ONE. HAVE BEEN A LOYAL TOYOTA CUSTOMER AND I'M VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006787July 21, 2017
STRUCTURE:BODY
THE FRAME IS RUSTING APART WILL NOT PASS STATE INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006383July 19, 2017
UNKNOWN OR OTHER
I HAVE RUST HOLES IN THE FRONT SECTION OF MY TRUCK FRAME. TOYOTA REFUSED TO FIX THE PROBLEM BECAUSE THEY ONLY APPEAR TO COVER THE REAR PART OF THE FRAME. THIS IS A DANGEROUS CONDITION AND COULD CAUSE A LIFE SAFETY CONDITION WHEN THE FRAME FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006273July 18, 2017
STEERING
I WAS DRIVING DOWN INTERSTATE 5 ON MY WAY TO WORK AT 70MPH AND AS I WAS ON THE CAUSEWAY THE LOWER BALL JOINT CAME OFF CAUSING MY FRONT TIRE TO COME OFF AND IT RESULTED IN A CRASH THAT TOTALLED MY TRUCK AND DAMAGE TO ME AS WELL .
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11004984July 13, 2017
UNKNOWN OR OTHER
IBC DOES NOT FUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005130July 13, 2017
AIR BAGS
TAKATA RECALL MY TUNDRA IS A 2002 SO NOT CURRENTLY INCLUDED IN THE RECALL. THE AIRBAG WARNING LIGHT CAME ON OVER A YEAR AGO AND THE MECHANIC SAYS IT IS NON-FUNCTIONING, I HEAR THIS IS A COMMON 2002 PROBLEM. THEY SHOULD ALSO BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005192July 13, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
ON JULY 8, 2017 WE HAD JUST PURCHASED A NEW 2017 TUNDRA. WE TOW A 24 FT. RV TRAILER AND WE PURCHASED THIS VEHICLE FOR THAT REASON. ONE OF THE FEATURES THIS VEHICLE HAS IS THE INTEGRATED BRAKE CONTROL SYSTEM FOR TOWING. AS WE WERE HEADED HOME ON STATE HWY. 42 NEAR COOS BAY, OREGON, I NOTICED BLUE SMOKE COMING FROM THE REAR OF THE PICKUP. I WASN'T SURE WHAT HAPPENED. I STOPPED AS SOON AS I COULD AND I COULDN'T LOCATE THE CAUSE OF THE SMOKE. I LATER LEARNED THERE HAS BEEN MANY CONSUMER COMPLAINTS REGARDING THE FAULTINESS OF THIS INTEGRATED BRAKE SYSTEM CONTROLLER. I WANT THIS ISSUE FIXED SO I CAN BE ASSURED OF A SAFE TRIP WHEN TOWING MY RV TRAILER WITHOUT THE FEAR OF HAVING NO TRAILER BRAKES WHEN I NEED THEM OR HAVING THEM LOCK UP FOR NO REASON. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004708July 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TRUCK IN LIMP MODE. WOULD NOT EXCEED 40MPH. VEHICLE LIMPED HOME AND TOWED TO DEALER. RODENTS HAD CHEWED ELECTRICAL WIRES PER TOYOTA DEALER. UPON INVESTIGATION TOYOTA BEGAN USING SOY-BASED WIRING IN THEIR VEHICLES INSTEAD OF PETROLEUM-BASED AND DIDN'T NOTIFY THEIR CUSTOMERS. SOY-BASED PRODUCTS IN VEHICLES HAVE BEEN KNOWN TO "ATTRACT" RODENTS VERSUS PETROLEUM BASED PRODUCTS. MY 2012 TUNDRA WAS STILL UNDER WARRANTY AND TOYOTA DENIED SAID WARRANTY BECAUSE IT WASN'T A "FAILURE" OF THEIR PARTS. THE VEHICLE WOULD NOT ACCELERATE PROPERLY OR STEER PROPERLY BECAUSE THE TRACTION CONTROL AND ECM HAD FAILED. THIS COULD CAUSE SERIOUS INJURY OR HARM DUE TO AN UNSUSPECTING INTERRUPTION IN SPEED AND TRAFFIC FLOW, AS A RESULT OF WIRING SEPARATION OCCURRING WHILE OPERATING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004338July 11, 2017
STEERING
THIS IS THE 2ND TIME WE HAVE HAD THIS PROBLEM WITH THE TRUCK SHUTTING DOWN. THE COMPANY SHOULD BE MADE TO GUARANTEE THERE WORK AND/IT SHOULD HAVE BEEN A MASSIVE RECALL ON THE IGNITION AND STEERING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003989July 10, 2017
AIR BAGS, UNKNOWN OR OTHER
WE HAD THE TAKATA AIRBAG RECALL SERVICE PERFORMED ON OUR TUNDRA ON 12/19/14. THEN, JUST A COUPE WEEKS AGO IN JUNE 2017, THE AIRBAG LIGHT CAME ON WHEN MY HUSBAND WAS DRIVING TO WORK ON THE HIGHWAY, AND THE LIGHT HAS NOT GONE OFF SINCE. WE TOOK IT TO A LOCAL AUTO SHOP TO DIAGNOSE THIS PAST WEEKEND, AND THEY SAID IT WAS AN ISSUE RELATING TO THE AIRBAG RECALL SERVICE--THEY SAID THEY'VE SEEN THIS NUMEROUS TIMES NOW, ALL IN VEHICLES THAT HAD THE AIRBAG RECALL SERVICE DONE. SOME OF THE COMMON RED FLAGS THEY MADE US AWARE OF WERE: HORN IS NOT WORKING, AS WELL AS THE CRUISE CONTROL. WE TOOK IT TO PALM BEACH TOYOTA IN WEST PALM BEACH, FLORIDA, THIS MORNING, AND THEY DIAGNOSED IT AS A SPIRAL CABLE ASSEMBLY THAT NEEDS TO BE REPLACED--AT A COST TO US OF $700 PLUS TAX. THAT IS SOMETHING THAT SHOULD BE COVERED UNDER THE RECALL, SINCE IT APPEARS TO BE SUCH A COMMON OCCURANCE, IT'S OBVIOUS THAT THIS STEMS FROM THE AIRBAG RECALL SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004009July 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (MARTINEZ BODY SHOP IN BELTON, MISSOURI) FOR HEADLIGHT REPAIRS AND THE MECHANIC NOTICED SEVERE RUST ON THE ENTIRE FRAME. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN 2014. THE VEHICLE WAS TAKEN TO MILLEY TOYOTA IN CANTON, MISSOURI FOR AN EVALUATION AND WAS ADVISED THAT THE VEHICLE WAS PERFECTLY FINE AND THERE WAS NO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003854July 9, 2017
AIR BAGS
THE SRS SYMBOL FOR PASSENGER AIR BAGS CAME ON IN MY TOYOTA TUNDRA ON 7/8/17, WHILE DRIVING DOWN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003412July 6, 2017
FUEL/PROPULSION SYSTEM
AIR INJECTION PUMP AND VALVE HAS A HISTORY OF FAILURE IN TOYOTA TUNDRAS.. THEIR WAS A RECALL UP UNTIL 2011 ON TUNDRAS. I HAVE OWNED THIS VEHICLE FOR 9 MONTHS. I TOOK MY VEHICLE TO PRICE LEBLANC TOYOTA IN BATON ROUGE LOUISIANA , AND TO REPLACE THESE PARTS AND LABOR IS GONNA BE $2600 DOLLARS. THESE PARTS ARE DEFECTIVE AS THE DEALERS KEEP THEM IN STOCK BECAUSE OF SO MANY FAILURES AND CONSUMERS ARE HAVING TO PAY THIS HUGE CHARGE. I HAVE SPOKE WITH TOYOTA CORPORATION AND THEY REFUSE TO REPLACE. WITH THE FAILURE OF THIS PART WHEN U ARE DRIVING THE VEHICLE STALLS UPON ACCELERATION. THIS IS DANGEROUS WHEN U ARE PULLING OUT OR MERGING IN TRAFFIC..AS OF NOW I CANNOT AFFORD 2600 DOLLARS IN REPAIRS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003432July 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 TOYOTA TUNDRA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (PRICE LEBLANC, 13250 AIRLINE HWY, BATON ROUGE, LA 70817) WHERE IT WAS DIAGNOSED THAT THE AIR INJECTION DIAL AND AIR PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE.THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 08/24/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003514July 6, 2017
STRUCTURE:BODY
7 YEAR OLD TRUCK WITH UNDER 20K MILES HAS MAJOR RUST IN THE BED. I HAVE NOT EVEN HAD ANYONE LOOK AT IT YET BUT THE SURFACE RUST ON THE DRIVERS SIDE NEAR REAR OF BED APPEARS RUSTED DOWN TO FRAME OR UP FROM FRAME. IT IS ABOUT A 3X3 INCH AREA. SAME SPOT ON PASSENGER SIDE HAS EARLY STAGES OF THE SAME RUST OCCURRING. I HAD A TOYOTA PROVIDED BED LINER IN THE BED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003028July 5, 2017
AIR BAGS
MY AIR BAG HAS NEVER WORKED EVEN AFTER I BROUGHT IT INTO THE DEALERSHIP 5 YEARS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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