Toyota Sienna Complaints

9,048 consumer complaints on file.

#11131779September 26, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
VEHICLE WAS STATIONARY, BOUGHT FROM THE DEALERSHIP IN FEB (PRESENT MONTH: SEPT). LESS THAN 53K. ONE DAY INSTRUMENT CLUSTER WAS CLEAR, DROVE HOME IN THE RAIN. THE NEXT MORNING I WENT OUT TO GO TO WORK THE SPEEDOMETER WAS NON-FUNCTIONAL, ABS, VSC, TRAC, EPS LIGHTS WERE ALL ON AND THE EXCLAMATION MARK WAS LIT ALSO. THE CAR RAN FINE. AT THE DEALERSHIP NOW; DEALERSHIP SAYS THAT IT IS THE ABS ACTUATOR. IT'S "BAD." HOW DOES THE ABS ACTUATOR OF A CAR THAT ISN'T FIVE YEARS OLD "BAD?" THEY SAY IT WILL COST $3258.04 TO FIX ...AND OF COURSE, OUT OF WARRANTY. THIS DOESN'T MAKE SENSE AND SEEING THAT TOYOTA HAD OVER 600,000 CASES IN THE PAST OF BAD ACTUATORS, I BELIEVE THIS IS A CASE INTO WHICH SHOULD BE LOOKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131655September 26, 2018
ENGINE, POWER TRAIN
MY 2018 SIENNA LE IS EXPERIENCING ACCELERATION PROBLEMS. I HAD THE SOFTWARE UP DATED BUT AFTER APPROXIMATELY 1,000 MILES THE PROBLEM IS RETURNING. THIS PROBLEM IS ESPECIALLY UNSAFE WHEN MERGING ONTO THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130953September 24, 2018
STRUCTURE:BODY
ON THE SLIDING DOOR WITH THE AUTOMATIC OPEN, THE CABLE SNAPPED THAT CONTROLLED TO DOOR TO OPEN AND CLOSE. NOW THAT DOOR IS UNABLE TO BE OPENED. EVEN WITH THE POWER ASSIST BUTTON TURNED OFF, THE DOOR IN NOT ABLE TO BE USED. DURING AN ACCIDENT, I WOULD NOT BE ABLE TO OPEN THAT DOOR. THIS IS A SAFETY ISSUE AND I WAS SHOCKED THAT THIS ISN'T A RECALLED PART AS I HAVE SEEN MANY OTHERS WITH THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130984September 24, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, A CLICKING NOISE WAS DETECTED COMING FROM THE DRIVER'S SIDE DOOR AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEVILLE AUTOMALL (700 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 782-5999), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130419September 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130170September 18, 2018
STRUCTURE:BODY
THE AUTOMATIC SLIDING DOORS DO NOT HAVE AN AUTO/EMERGENCY STOP IF SOMETHING IMPEDES THEIR SHUTTING. A CHILD CAN GET CRUSHED IF AN ADULT IS NOT THERE TO STOP THE DOORS. EVEN THOUGH I WAS THERE IT WAS VERY HARD FOR ME (AN ADULT) TO STOP THE DOORS FROM CLOSING. YES, THE CHILD WAS WRONG FOR PUSHING THE CLOSE BUTTON THEN REACHING BACK IN THE VAN TO RETRIEVE SOMETHING. HE THOUGHT IT WOULD STOP UNTIL HE WAS DONE. THANKFULLY I WAS STANDING BESIDE HIM AND WAS ABLE TO PULL HIM AWAY BUT THE DOOR STILL CAUGHT MY ARM AND I HAD TO PUSH REALLY HARD TO STOP IT. IT JUST HAPPENED SO FAST. THE VEHICLE WAS STATIONARY, IN PARK, AND THE IGNITION WAS SWITCHED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130275September 18, 2018
ENGINE
THE MINIVAN SUDDENLY, WITH NO WARNING OR INDICATION RAPIDLY LOST ALL ENGINE OIL IN A SHORT PERIOD OF TIME. AS I WAS DRIVING ON A CITY STREET, I GOT A WARNING ABOUT FIVE MINUTES INTO A DRIVE ABOUT LOW ENGINE OIL PRESSURE, WHEN IT WAS BASICALLY DRY. I HAD IT TOWED TO A MECHANIC WHERE IT WAS QUICKLY CONFIRMED THAT THE OIL COOLER PIPE HAD FAILED CAUSING THIS TO HAPPEN. I HAVE 120,000 MILES ON THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129823September 17, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED ON ITS OWN. THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE DOOR CHIME SOUNDED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CLOSED THE DOOR, AND CONTINUED DRIVING. THE CONTACT STATED THAT THE DOOR OPENED AT LEAST TEN TIMES IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 18009170105. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129846September 17, 2018
STRUCTURE:BODY
WHILE THE CAR WAS STOPPED, THE ELECTRIC DOOR CABLE SNAPPED ON THE DRIVER'S SIDE SIDE DOOR IN MAY 2018 AND THEN THE PASSENGER SIDE CABLE SNAPPED IN AUGUST 2018. WHILE THIS IS AN INCONVENIENCE, THE BIGGER ISSUE IS THAT ONCE THIS HAPPENS, THE DOOR IS THEN UNABLE TO BE OPENED. IN CASE OF AN EMERGENCY, THERE IS NO WAY TO OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129867September 17, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THEY WOULD WORK WITH HIM, BUT THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129423September 13, 2018
ELECTRICAL SYSTEM
THE SIDE DOORS HAVE A BUTTON YOU CAN PUSH FOR THEM TO OPEN. I WENT TO OPEN AND SHUT MY DAUGHTER DOOR AND IT WOULD NOT SHUT AFTER LOOKING IT OVER THE WIRE THAT COMES IN AND OUT FOR THE DOORS TO SHUT GOT STUCK IN THE O PART THAT THE CORD RETRACTS TO.BECAUSE OF THIS MY DOOR WOULD NOT CLOSE MANUALLY OR AUTOMATIC PUSHING THE BUTTON. I AM ALSO HAVING PROBLEMS WITH THE CONTROL PANEL WHERE THE FUSES ARE UNDER THE HOOD. ONE FUSE GETS FIXED ANOTHER ONE BREAKS. I HAVE CONFIRMED THIS WITH A AUTO SHOP THE PROBLEM IS WITHIN THE CONTROL PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128824September 11, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THIS CAR CAUGHT ON FIRE FEW MINUTES AFTER SOME ELECTRICAL ISSUES- WHILE DRIVING THE CAR WITH EVERYTHING LOOKING JUST FINE , THE A/C FAN FLUCTUATED ON AND OFF -CAR BLUE TOOTH ALSO KEPT DISCONNECTED AND RECONNECT FOR A FEW SECONDS THEN ALL DASHBOARD LIGHTS ILLUMINATED ON AND OFF FEW TIMES . AFTER MAYBE 2 MINUETS I REACHED HOME ,MAY FAMILY GOT OFF THE CAR WHEN I NOTICED SMOKE COMING FROM THE HOOD . I OPENED THE HOOD TO FIND A MEDIUM SIZE FIRE COMING FROM THE DRIVER SIDE OF THE ENGINE, I CALLED 911 RIGHT AWAY . IN LESS THAN 10-15 MINS MOST OF THE CAR MELT FROM THE FIRE PLUS THE WHOLE GARAGE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11128292September 8, 2018
TIRES, UNKNOWN OR OTHER
THE TIERS WEAR OUT TO QUICKLY AROUND 20K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128024September 7, 2018
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE HE WAS ON ACTIVE DUTY OUT OF THE COUNTRY AND THE UNKNOWN ITALIAN DEALER WAS UNABLE TO ASSIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE UNKNOWN ITALIAN DEALER WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR BECAUSE THEIR SYSTEM WAS NOT OPTIMIZED FOR RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT CONDONE TAKING THE AMERICAN MADE VEHICLE OVERSEAS WITH SAFETY DEFECTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124635September 5, 2018
UNKNOWN OR OTHER
THE LEFT SLIDING DOOR WOULD NOT CLOSE, I HAVE SENT THIS ISSUE THREE TIMES WHEN IT WAS UNDER WARANTEE, AND IT HAPPENED AGAIN 8/8/18 SAME PROBLEM THE SLIDING DOOR WOULD NOT CLOSE.. THE VAN WAS STATIONARY AND AFTER OPENING THE LEFT SLIDING, IT WOULD NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124206September 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
HUSBAND LOST CONTROL OF THE CAR DRIVING 75 MILED PER HOUR ON HIGHWAY. "AWD BRAKE OVERRIDE. CONTACT DEALERSHIP" CAME ON A GAUGE. PULLED OFF SIDE OF I-95 AND CAR SHOOK AND CAME TO A COMPLETE HAULT AFTER MAKING A LOUD GRINDING NOISE. WE IMMEDIATLEY NOTICED FIRE COMING FROM UNDER THE HOOD ON DRIVER SIDE. EVACUATED, CALLED 911. CAR WAS A TOTAL LOSS. PLEASE GET TOYOTA TO INVESTIGATE SINCE THIS IS NOT THE FIRST 2017 TOYOTA SIENNA TO CATCH ON FIRE IN THE SAME MANNER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11123640August 31, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT THE CARPET ON THE DRIVER SIDE NEAR THE ACCELERATOR AND BRAKE PEDALS WAS LOOSE AND MADE CONTACT WITH THE DRIVER'S FOOT WHILE DRIVING. THE VEHICLE WAS TAKEN TO CAIN TOYOTA (6527 WHIPPLE AVE NW, NORTH CANTON, OH), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123424August 30, 2018
ENGINE
AS CITY STREET BRAKING DECELERATION IS ENDING, THE ENGINE SUDDENLY SURGES AND ACCELERATES RPM. I MUST IMMEDIATELY APPLY HARD PRESSURE ON BRAKE PEDAL TO PREVENT VAN FROM SURGING AHEAD AND ALSO IMMEDIATELY MOVE AUTOMATIC SHIFT LEVER TO NEUTRAL TO DISENGAGE POWER TRAIN. AFTER ABOUT 2 SECONDS THE RPM ACCELERATION WILL STOP AND RETURN TO NORMAL. TOYOTA DEALER CHECKED ISSUE MULTIPLE TIMES, FINDING NO ISSUES. THIS IS A RANDOM OCCURRENCE THAT STARTED SHORTLY AFTER PURCHASE AND CONTINUES TO THIS DAY AND I'VE COME WITHIN INCHES OF SMASHING INTO VEHICLES IN FRONT OF ME. I REPORTED TO TOYOTA CORPORATION BUT THE OMBUDSMAN BLEW ME OFF SAYING THERE IS NO KNOWN SUDDEN ACCELERATION ISSUES. NO OFFERS TO RESOLVE FROM TOYOTA. THIS HAS HAPPENED SO MANY TIMES, I CAN NO LONGER REMEMBER THE INITIAL DATE AND EXACT MILEAGE THIS ISSUE STARTED TO OCCUR OTHER THAN WITHIN THE FIRST 4 TO 6 MONTHS OF PURCHASE. ADDITIONALLY THE SPEED CONTROL WAS NEVER ACTIVATED WHEN ISSUE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123467August 30, 2018
STRUCTURE:BODY
THE DOOR WAS NOT INSTALLED PROPERLY AND CLOSED BY ITSELF MANY TIMES WITHOUT DETECTING IF PEOPLE WERE IN THE WAY AND CRUSHED A CHILD AND HE WAS INJURED
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11123569August 30, 2018
STRUCTURE:BODY
THE SLIDING DOORS ON BOTH SIDES ARE NOT CLOSING WITH THE CLOSER BUTTONS. IT GOES SO FAR AND THEN OPENS BACK UP. YOU HAVE TO HOLD ONTO THE DOOR AND FORCE IT TO CONTINUE TO CLOSE. EVEN WHEN STATIONARY WITH THE VAN IN PARK THE DOORS HAVE COME OPEN WITHOUT ANYONE NEAR THEM. I AM WORRIED THEY WILL OPEN WHILE I AM DRIVING. THIS HAS HAPPENED MULTIPLE TIMES THE MOST RECENT WAS TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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