Toyota Sienna Complaints

9,048 consumer complaints on file.

#730688September 7, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
ON JULY 22ND I WAS DRIVING WITH MY 4 YOUNG CHILDREN WHEN VERY SUDDENLY I ALMOST BLACKED OUT. I WAS ABLE TO CALL 911 AND PULLED OVER SAFELY. I WAS TAKEN TO THE HOSPITAL WHERE BLOOD TESTS SHOWED NOTHING OBVIOUSLY CONTRIBUTED TO THE EXTREME LIGHTHEADEDNESS AND DISORIENTATION I EXPERIENCED. ON MY 3RD TRIP I HAD A SIMILAR EXPERIENCE AND CONCLUDED IT WAS MY MINIVAN.IT WAS TOWED TO THE DEALERSHIP AND A TEST DRIVE LEFT 3 MECHANICS WITH SIMILAR EFFECTS.THEY WERE NOT ABLE TO DETERMINE THE CAUSE AND CO2 AND FREON READINGS WERE NEGATIVE.THEY STEAM CLEANED THE ENGINE AND STATED THE PROBLEM WAS NO LONGER PRESENT.HOWEVER, THE PROBLEM HAS NOT GONE AWAY AND OUR FAMILY CONTINUED TO EXPERIENCE VOMITING, HEADACHES, DIZZINESS, LIGHTHEADEDNESS AND DISORIENTATION WHENEVER TRAVELING IN THE VAN.WE CAN NO LONGER DRIVE THE VAN FOR FEAR OF HEALTH AND SAFETY ISSUES.WE BELIEVE THIS VAN IS DEFECTIVE AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#869462September 5, 2000
TIRES:TREAD/BELT
PE00020; ORIGINAL TIRES ON A 2000, TOYOTA SIENNA, FR680P205/70R1. , CONSUMER'S LEFT FRONT TIRE HAD A BIG CHUNK OF RUBBER COMING OUT OF THE TIRE, DEALER TRIED TO SAY CONSUMER RAN OVER SOMETHING, BUT CONSUMER SAID IT DID NOTHAPPEN. FIRESTONE P205/70/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730153September 4, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
MANY COMPLAINTS ABOUT SIENNA'S TORQUE CONVERTERS,TOYOTA SAYS IT IS SAFE TO DRIVE IT.FOR MY WIFE'S AND 14 MONTH OLD I HOPE THEY ARE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729429August 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
AS WE WERE DRIVING THE VEHICLE AT ABOUT 65 MI/HR THE TRANSMISSION FAILED WITH NO WARNING. WE WERE ABLE TO COAST INTO A PARKING LOT AND DRIVE ANOTHER MILE BEFORE THE VEHICLE LOCKED UP AND WOULD NOT MOVE. DEALER IN SAN ANTONIO REPLACED THE TRANSMISSION AND TORQUE CONVERTER. REPAIR TOOK LONGER THAN EXPECTED DUE TO TORQUE CONVERTER BEING ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869002August 29, 2000
VISIBILITY:GLASS, SIDE/REAR
WHILE STOPPING AT A TRAFFIC LIGHT REAR WINDOW EXPLODED WITHOUT WARNING INTO LITTLE PIECES, THAT SHATTERED COMPLETELY. THERE WAS NO COLLISION INVOLVED TO CAUSE THIS. CONSUMER FELT THIS WAS UNSAFE BECAUSE CHILDREN WERE PRESENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729347August 28, 2000
TIRES:TREAD/BELT
WHEN I TOOK MY VEHICLE IN FOR A YEARLY WV STATE INSPECTION, I WAS TOLD IT FAILED DUE TO THE TIRES BEING "SHOT". I WAS SHOWN WHERE THE TREAD ON BOTH FRONT TIRES WAS SEPARATING FROM THE TIRE. MY VEHICLE WAS BOUGHT NEW AND HAD ONLY 24,000 MILES ON IT AT THAT TIME. AN ALIGNMENT CHECK WAS DONE AND THE VEHICLE WAS FOUND TO BE IN PERFECT ALIGNMENT. THEY COULD NOT EXPLAIN WHY THIS TYPE OF WEAR AND TREAD SEPARATION WOULD OCCUR WITH ONLY 24,000 MILES ON THESE TIRES. THE NEXT DAY WAS WHEN THE ANNOUNCEMENT WAS MADE CONCERNING FORD VEHICLES AND THE FIRESTONE TIRES . I HAVE CONTACTED TOYOTA MOTOR CORPORATION AND WAS DISMISSED WITH THE COMMENT TO VOICE MY CONCERNS TO THE FIRESTONE COMPANY. I HAVE WAITED FOR TOYOTA TO EITHER MAKE A PUBLIC ANNOUNCEMENT OR SEND A QUESTIONAIRE TO ITS CONSUMERS ASKING THEM TO CHECK THEIR TIRES AND BE AWARE OF THE POTENTIAL FOR TREAD SEPARATION ON THE AFFINITY FIRESTONE TIRES THAT WERE PLACED ON THESE VEHICLES. I AM OUT THE COST OF REPLACING THESE TIRES , BUT MORE IMPORTANTLY, HAD MY STATE NOT HAD AN INSPECTION PROGRAM, I NEVER WOULD HAVE THOUGHT TO CHECK THESE TIRES AT THIS TIME AND MOST LIKELY WOULD HAVE BECOME ANOTHER STATISTIC SOON AFTER. PLEASE FEEL FREE TO CONTACT ME ANYTIME. I AM REQUESTING THAT THIS COMPLAINT AND MY CONCERNS BE PASSED ON TO SEN. JOHN MCCAIN, SENATE COMMERCE COMMITTEE CHAIRMAN AND NHTSA ADMINISTRATOR SUE BAILEY IMMEDIATELY.( DOT NUMBER: W2VF A1T TIRE SIZE: P215/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729243August 27, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SEVERAL T/C DEFECTS ON THE 2000 TOYOTA SIENNAS... WHY ARENT THEY NOT BEING RECALLED BY THE MANUFACTURER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729261August 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
WITH 100 MILES ON NEW VEHICLE, THE ENGINE SENSOR INDICATED FAULTY TORQUE CONVERTER. DEALER SAID IF SENSOR LIGHT CAME ON AGAIN, BRING THE VAN IN. SENSOR LIGHT CAME ON AGAIN. AFTER WAITING TWO WEEKS FOR NEW TORQUE CONVERTER TO BE DELIVERED, DEALER REPLACED IT. NEXT DAY, THE TRANSMISSION COULD NOT BE SHIFTED OUT OF "PARK". SHIFT LEVER MOVED, BUT TRANSMISSION REMAINED IN "PARK". PROBLEM WAS DEFECTIVE CLIP. CLIP IS OF DIFFERENT DESIGN THAN THAT OF PREVIOUS YEARS' MODELS OF SAME VEHICLE. MECHANIC SAID THAT THE DESIGN OF CLIP WAS TERRIBLE AND INSUFFICIENT. DEALER ORDERED NEW CLIP AND WILL INSTALL IT UPON ARRIVAL. TOYOTA SERVICE ADVISOR ACKNOWLEDED BROKEN CLIPS OCCURRING ON OTHER MODEL-YEAR 2000 SIENNA VANS. IF SO, THEN WHY DID THE DEALER NOT PUT NEW CLIP ON MY VEHICLE WHEN THE TORQUE CONVERTER WAS REPLACED? WHY HAS NOT TOYOTA ISSUED A RECALL ON THIS CLIP? THE DEALER KNOWS THE CLIP IS BAD AND I BET THE MANUFACTURER DOES ALSO..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729178August 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR CHECK ENGINE LIGHT CAME ON WHEN WE WERE ON THE WAY HOME FROM THE DEALERSHIP. IT WAS DIAGNOSED AS A FAULTY TORQUE CONVERTER. THE PART WAS REPLACED AFTER A 3 WEEK WAIT. I'M CONCERNED ABOUT FUTURE ASSOCIATED PROBLEMS FROM HAVING MY TRANSMISSION OPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729205August 26, 2000
TIRES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LOUD BANG FROM EGINE FOLLOWED BY FIRE. DEALER SAYS ENGINE THREW A ROD AND FOUND HOLE IN ENGINE. ALSO DAMAGE TO RIGHT AXLE FROM PROJECTILE FROM ENGINE. COMPLAINED ABOUT WHITE SMOKE AT STARTUP TO DEALER AT 22,500 MILE SERVICE, BUT DEALER FOUND NO PROBLEMS. NOW DEALER REFUSES TO HONOR WARRANTY CLAIMING THAT SLUDGE IS IN ENGINE. WHEN I HAD SIMILAR SMOKE PROBLEM WITH 1998 TOYOTA CAMRY, DEALER ADVISED THAT THE VALVE SEALS WERE DEFECTIVE AND REPLACED THE VALVE SEALS AND GASKET UNDER WARRANTY. INTERNET SERCHES HAVE REVEALED AT LEAST ONE AND POSSIBLY AS MANY AS THREE OTHER SIMILAR ENGINE FAILURES DUE TO SLUDGE AFTER COMPLAINTS WERE MADE TO THE DEALER OF WHITE SMOKE AT STARTUP. I ALSO FOUND MULTIPLE REPORTS OF ENGINE FAILURE ASSOICIATED WITH WHITE SMOKE AT STARTUP WHEN DOING SEARCHES REGARDING THE CAMRY. WHEN I WENT TO DEALER TO REMOVE ARTICLES FROM THE VAN AFTER IT WAS TOWED, THE SERVICE ADVISOR POINTED OUT THE LEFT REAR TIRE, ON WHICH APPROXIMATELY 10-12 INCHES OF THE TREAD HAD SEPARATED FROM THE BODY OF THE TIRE. THIS IS FIRESTONE FR 680 TIRE WITH LESS THAN 30,000 MILES ON IT. THE TIRE WAS CHECKED AND WAS FINE PRIOR TO OUT TRIP TO PICK UP OUT EIGHT YEAR OLD DAUGHTER FROM SUMMER CAMP. THE ENGINE FAILURE AND FIRE AND THE SEPARATION OF THREAD OF THE TIRE OCCURRED AFTER WE HAD DRIVEN FOR APPROXIMATELY 2 HOURS IN 100 DEGREE PLUS TEMPERATURES WHILE RETURNING FROM THE CAMP. LOCAL POLICE AND FIRE DEPARTMENT WAS CALLED TO THE SCENE.( DOT NUMBER: )
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#728917August 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE FIRST TRANSMISSION FAILED ON AN INTERSTATE HIGHWAY GOING 65 MILES PER HOUR. THE OUT OF STATE TOYOTA DEALER, TOYOTA WEST, IN STATESVILLE, N.C., COMPLETELY REPLACED OUR TRANSMISSION AND CONVERTER ASSEMBLY. WITHIN TWO AND A HALF MONTHS THE ENTIRE ASSEMBLY FAILED AGAIN. OUR LOCAL DEALER, KOONS TOYOTA, REPLACED THE TRANSMISSION AND CONVERTER AGAIN. THIS TIME THEY DID NOT PUT A NEW TRANSMISSION IN BUT A REBUILT ONE. WE WERE TOLD NO NEW TRANSMISSIONS WERE IN THE UNITED STATES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728937August 24, 2000
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE MADE LOUD NOISE WHEN ENGINE RUNS WHICH SOUNDS LIKE A HARDENED BELT. DEALER REPLACED BELT WHICH DID NOT FIX THE PROBLEM. DEALER REPLACED THE PULLEY SYSTEM WHICH MADE MOST OF THE NOISE GO AWAY, BUT A SLIGHT BELT LIKE WHISLE CAN STILL BE HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728498August 20, 2000
TIRES
OUR FRONT TIRES FAILED BY BLOW OUT ON THE RIGHT SIDE. LEFT SIDE WAS JUST AS BAD BUT NOT BLOWN OUT. WAS PAPER THIN ON INSIDE CORNERS OF TIRES. HAD HAD ROTATED AT 16000 MILES AND NOTHING WAS REPORTED WRONG. I KNOW THESE TIRES ARE NOT THE BEING RECALLED, AND TOYOTA HAS REIMBURSED US FOR A NEW SET OF GOODYEARS; BUT THE WHOLE THING IS TOO SCARY IN LIGHT OF WHAT'S GOING ON NOW WITH FIRESTONES. JUST WANTED TO LET YOU KNOW. THANKS...ROBERT( DOT NUMBER: TIRE SIZE: P205/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727955August 15, 2000
TIRES:TREAD/BELT
AFTER OWNING THE CAR FOR TWO DAYS, THE TIRE SUFFERED A FLAT CAUSED BY A ROCK. IF A NAIL OR SOMETHING ELSE, THERE WOULD BE NO COMPLAINT,BUT A ROCK. REPAIR SHOP SAID THE TIRE MAY NEED TO BE REPLACED DUE TO THE SIZE OF THE PUNCTURE. I FEEL THE TIRE HAS TO BE DEFECTIVE AS I HAVE DRIVEN ON THE SAME ROCKY ROAD WITH ROAD TIRES AND NEVER SUFFERED PUNCTURE OR ANY DAMAGE TO MY MICHELIN TIRES. NEITHER HAS MY PARENTS OR FAMILY WHO LIVE AND VISIT THIS ROADWAY REGULARLY. MANUFACTURER IS STANDING BEHIND THE WARRANTY CLAUSE OF NON-RESPONSIBILITY DUE TO FAILURE CAUSED BY PUNCTURES BUT THERE IS A PROBLEM WITH THIS AND POSSIBLY THE OTHER TIRES FOR THIS TO HAPPEN.*AK( DOT NUMBER: TIRE SIZE: P215/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728008August 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
CHECK ENGINE LIGHT CAME ON - INFORMED TORQUE CONVERTER NEEDS TO BE REPLACED. PART STILL ON BACK ORDER PER DEALER 15 VEHICLES AT THIS DEALERSHIP ARE ON BACK ORDER FOR SAME PART. DEALERSHIP STATING OK TO DRIVE PER TOYOTA COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727923August 14, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA IS UNABLE TO FIX THIS PROBLEM AS THERE ARE NO PARTS AVAILABLE. THERE IS AN INDICATION THAT TOYOTA KNEW ABOUT THE PROBLEM AS OF 7/24/00 ALTHOUGH WE WERE NOT WARNED PRIOR TO PURCHASING OUR CAR. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727838August 14, 2000
STEERING: STEERING WHEEL/HANDLE BAR
WHILE TURNING THE WHEELS FROZE, AND I WAS UNABLE TO CONTROL THE CAR. I HAD TO JAM ON THE BREAKS IN ORDER TO KEEP MYSELF FROM GOING OFF THE ROAD...VERY DANGEROUS SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727691August 12, 2000
STRUCTURE:BODY:DOOR
THIS WAS NOT AN EQUIPMENT FAILURE BUT A DESIGN FAILURE. ON A HOT JULY EVENING I CHOSE TO REMAIN IN THE CAR WHILE MY HUSBAND WENT IN A STORE. HE ABSENTMINDEDLY TOOK THE KEYS AND HIT THE AUTOMATIC LOCK BUTTON ON THE KEYFOB. I THEN TRIED TO OPEN A DOOR FROM INSIDE. THIS TRIGGERED THE ALARM AND THE DOOR WOULD NOT OPEN, TRAPPING ME INSIDE. THERE WAS NO WAY TO OPEN A WINDOW OR A DOOR. I GOT HOTTER AND BEGAN TO FEEL SUFFOCATED. FINALLY I WAS ABLE TO ATTRACT THE ATTENTION OF A PASSERBY WHO COULD HEAR ME THROUGH THE WINDOW, AND WHO GOT MY HUSBAND. THIS IS A VERY UNSAFE SITUATION, NOT TO BE ABLE TO OPEN THE CAR FROM THE INSIDE. IN OTHER CIRCUMSTANCES (MY HUSBAND GONE LONGER, NO HELP NEARBY) IT COULD LEAD TO A SUFFOCATION OR HEAT-STROKE DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727619August 11, 2000
STRUCTURE:BODY:TRUNK LID
BOTH REAR SLIDING DOORS RADDLE & MAKES A STRETCHING NOISE.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867618August 11, 2000
TIRES:TREAD/BELT
CONSUMER WAS TRAVELING AT A LOW SPEED AND STEERING WHEEL WAS BUMPING AND VIBRATING. ON THREE TIRES TREADWAS SEPARATED. TIRES WERE FIRESTONE FR680, AND TIRE SIZE P205/70R15 95S M/F. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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