Toyota Sienna Complaints

9,048 consumer complaints on file.

#10072390May 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ONCE, WHILE DRIVING ON I-5, ON A SLIGHT INCLINE IN 'D'(OVERDRIVE), I SLOWED THE VEHICLE FROM 60 MPH TO AROUND 50 MPH BECAUSE OF TRAFFIC. THE VEHICLE THEN SEEM TO SLIP OUT OF GEAR, THE RPMS HIT APPROX. 6000, THEN THE VEHICLE CAUGHT A GEAR. IT REPEATED THIS SEVERAL TIMES. I PULLED OVER AND CALL THE DEALER. HE SAID TO IF THERE WERE NO WARNING LIGHTS, THEN IT'S PROBABLY OK. THE SECOND TIME WE WERE IN 'D' AND SLOWING FROM ABOUT 60MPH TO 50MPH COMING INTO A SLIGHT CORNER. THE VEHICLE REPEATED THE SAME JERKING. I NOTICE THAT WHEN SLOWING THE RPMS DIP BELOW 2000-1800 BEFORE THE SLIPPING OCCURS. I KEPT THE CAR ABOVE 2000 RPMS AT HIGHER SPENDS BY SHIFTING INTO '3' WHEN NEEDED. THIS SEEM TO AVOID THE PROBLEM? WE BROUGHT THE CAR IN TO THE DEALER. I WAS TOLD WHAT HAPPEN IS NORMAL OPERATION FOR THE NEW TRANSMISSIONS IN THE SIENNA AND HIGHLANDER? HOWEVER, LOSING POWER AND BEING JERKED AROUND DID NOT SEEM SAFE. I AM BRINGING IT TO ANOTHER DEALER ON THIS COMING FRIDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066640May 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS HAVING A PROBLEM WITH THE TRANSMISSION. THERE IS A 3 SECOND HESITATION INTERVAL BEFORE THE VEHICLE WILL MOVE INTO GEAR. WHEN DRIVING AROUND TOWN, IT IS AT IT'S WORSE. VEHICLE IS EQUIPPED WITH A 5 SPEED AUTOMATIC TRANSMISSION. *MR THE VEHICLE ONLY HESITATES WHEN DOWNSHIFTING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068438May 7, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I RAN INTO A BIG PROBLEM WITH MY 4 MONTH OLD 2004 TOYOTA SIENNA XLE. I WAS TURNING ONTO A HILL AND WANTED TO SEE HOW IT WOULD ACCELERATE UP THE HILL SO I FLOORED IT. THE CAR ACCELERATED WELL AND I TOOK MY FOOT OFF THE GAS PEDAL AT ABOUT 35 MPH. THE PROBLEM WAS THAT THE CAR KEPT GOING AT FULL ACCELERATION. THERE WAS NO ONE IN FRONT OF ME SO I STARTED TRYING TO FIGURE OUT HOW TO STOP IT INSTEAD OF JUST TURNING OFF THE CAR (I NEEDED TO GET TO THE TOP OF THE HILL AND I COULD COAST TO WHERE I WAS GOING). I PUT IT INTO NEUTRAL BUT ALL IT DID WAS REV TO 6000 RPM, I CHECKED TO MAKE SURE I SOMEHOW HADN'T GOTTEN THE CRUISE CONTROL ON AND I HADN'T, I DOWNSHIFTED INTO 3RD AND KEPT PRESSING ON AND LETTING OFF THE BRAKE PEDAL SINCE I DIDN'T WANT RUIN MY BREAKS (I WAS ABLE TO KEEP THE SPEED BETWEEN 40 AND 50). AS I NEARED THE TOP OF THE HILL (IT IS ABOUT 1/3 OF A MILE LONG) I FIGURED I WOULD TURN THE CAR OFF AT THE TOP. JUST AS I WAS ABOUT TO CREST THE HILL, THE VAN STOPPED ACCELERATING AS THE CAR LEVELED OUT AND THEN RAN NORMAL. THERE IS AN INITIAL LEVEL PORTION GOING TO THE TOP OF THE HILL AND THE VAN DID NOT STOP ACCELERATING AT THE LEVEL SPOT. IT WASN'T UNTIL THE SECOND LEVEL SPOT THAT IT STOPPED ACCELERATING.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068476May 7, 2004
ENGINE AND ENGINE COOLING:ENGINE
WE LEASED A 1998 TOYOTA SIENNA BECAUSE IT WAS THE SAFEST VAN OUT THERE AT THE TIME. TWO YEARS LATER I WAS DRIVING TO WORK, WHEN THE ( DUMMY GAUGE) FOR THE OIL LIGHT TURNED ON. I STOPPED AT THE FIRST GAS STATION AND CHECKED THE OIL IT WAS FINE. ON MY WAY HOME THAT MORNING FROM WORK ON THE FREEWAY. THE OIL LIGHT CAME ON AGAIN, THEN SUDDENLY THE ENGINE STALLED & I HEARD SOME KNOCKING NOISE , I PULLED OVER, AND HAD IT TOWED TO THE TOYOTA DEALEARSHIP WHERE WE LEASED THE VAN. THEY HAD IT CHECKED OUT THEN TOLD US THAT THERE WAS OIL SLUDGING AND HAS CAUSED ENGINE DAMAGE. THEY TOLD US THAT THE VAN NEEDED A NEW ENGINE AND IT WAS NOT COVERED UNDER WARRANTY BECAUSE WE HAD GONE OVER THE WARRANTY MILES. THE ESTIMATE WAS OVER 5,000.00 , WE DID NOT HAVE THE FUNDS, OR CREDIT AVAILABLE TO COVER FOR THE ESTIMATE ON THE VAN. SO WE HAD NO OTHER CHOICE BUT TO GIVE IT UP AS A VOLUNTARY REPO. KNOWING THAT THE LEASING COMPANY WAS GOING TO TRY TO GET THEIR MONEY. THERE WAS NO OTHER CHOICE BUT TO FILE FOR BANKRUPTCY. I HAD EXCELLENT CREDIT AND NOW MY CREDIT IS RUINED. IN THE YEAR 2002 I RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THEY WERE REIMBURSING AND OR EXTENDING THE WARRANTY ON THE ENGINE AT NO COST TO ALL CUSTOMERS WHO HAD THE PROBLEM WITH ENGINE DAMAGE DUE TO OIL SLUDGING. WELL I NO LONGER HAD THE VAN IN MY POSSESION BUT I DID SUFFER SOME DAMAGES AND I ONLY THINK IT IS FAIR THAT I GET SOME COMPENSATION FROM THE TOYOTA MANUFACTURER DUE TO THEIR OWN DEFECTIVE ENGINE. I WROTE A LETTER TO TOYOTA AND I HAVE NOT HEARD A RESPONSE FROM THEM YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072077May 4, 2004
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING AND COMING TO COMPLETE STOP VEHICLE STALLED, VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED THAT GAS LINE WAS DISCONNECTED FROM THE GAS TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071948April 30, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS
THE BRAKE LIGHTS ON THE VEHICLE'S TAILGATE DOES NOT WORK PROPERLY. THE DEALER EXPLAINED TO THE CONSUMER THAT THE LIGHTS ON THE TAILGATE ARE NOT BRAKE LIGHTS BUT RUNNING LIGHTS. CONSUMER FELT THAT THE POSITIONING OF THE ACTUAL BRAKE LIGHTS MADE IT DIFFICULT FOR MOTORISTS DIRECTLY BEHIND TO SEE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068029April 29, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1) HOT SUMMER TEMPERATURES SEEMED TO BE CONNECTED WITH THE FAILURE OF THE LOCKING MECHANISM ON THE PASSENGER SIDE SLIDING DOOR OF THE TOYOTA 2002 SIENNA MINIVAN. 2)WHEN THE LOCKING MECHANISM GETS STUCK, THE INSIDE BUTTON ALSO IS STUCK INWARDS, THE DOOR IS NOT ABLE TO BE CLOSED AS A RESULT. THE LATCHING MECHANISM WILL NOT ENGAGE WITH THE STRIKE BAR. 3)TO CORRECT THE PROBLEM WE HAD TO WIGGLE AND TOGGLE AROUND WITH THE COMBINATION OF OUTSIDE DOOR HANDLE, INSIDE BUTTON, AND CHILDLOCK LOCATED IN THE DOOR JAM UNTIL BY LUCK, IT RELEASED. IT TOOK AN HOUR. TO DATE, AN "INSPECTION" BY THE DEALER IS SCHEDULED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067997April 28, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, EQUIPMENT:MECHANICAL
APPROXIMATELY A MONTH AGO THE CLOCK LOST THE TIME. 4/28/04 MILEAGE 42K DRIVING ON NH HIGHWAY RTE 3 SO. APPROACHING THE BEDFORD TOLL IN THE HIGHSPEED LANE (40-45 MILES PER HOUR) THROUGH A CONSTRUCTION ZONE WHEN THE VEHICLE LOST ALL POWER! ENOUGH SPEED LEFT TO PULL INTO THE LEFT BARRIER AND PUT THE VEHICLE IN PARK. THIRD ATTEMPT TO START THE VEHICLE AND THE POWER WAS REGAINED. AUTOFAIR TOYOTA DEALER SHIP INDICATED THAT TOYOTA HAD FORWARDED A CHAMPAIGN. TOYOTA CORPORATE CUSTOMER SERVICE INDICATED THAT THE CHAMPAIGN IS A SERVICE BULLETIN ONLY AND NOT TO BE CONFUSED WITH A RECALL. HOWEVER, NO WARNING LIGHT EVER CAME ON IN THE VEHICLE WHEN THIS HAPPENED. NOT CHECK BATTERY, CHECK ENGINE, NOTHING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071642April 26, 2004
SERVICE BRAKES, HYDRAULIC
BRAKE PROBLEM S AFTER ONLY EIGHT MONTHS AND 10K MILES OF NORMAL USE. (NAR) *PH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067721April 23, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN OPENING THE MANUAL REAR SLIDING DOOR ON THE DRIVER SIDE. THE DOOR DOES NOT LATCH AT TIMES EVEN AFTER REPEATED ATTEMPTS. THE SLIDING DOOR SLID ON A CHILD WHEN THE CAR WAS PARKED ON A DOWN HILL. DEALER CLEANED THE TRACK ON THE DOOR, BUT THE ISSUE OCCURRED AGAIN THE NEXT DAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064865April 20, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL NO.#03V291000, FUEL TANK LEAKAGE: THE DEALER REFUSED TO REPLACE THE FUEL TANK, BECAUSE HE WANTED TO CHECK TO SEE IF A NEW ONE WAS NEEDED. THE RECALL LETTER CLEARLY STATED THAT THE DEALER WAS SUPPOSE TO REPLACE THE FUEL TANK PER RECALL ORDER. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063122April 20, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
THE FUEL INJECTOR SEALS WERE LEAKING. THE DEALER CLAIMED THIS WAS A FIRE HAZARD AND REPLACED THE FUEL INJECTOR SEALS. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067411April 19, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE PARKING CONSUMER NOTICED GASOLINE LEAKING FROM UNDERNEATH THE VEHICLE. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE FUEL TANK DUE TO A HOLE INSIDE OF THE TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067446April 15, 2004
AIR BAGS
AFTER REMOVING ALL THE INTERIOR SIDE PANELS, THE MECHANIC DISCOVERED THAT THE SIDE CURTAIN AIR BAGS WERE CUT OUT AND THE AIR BAG LIGHT ON THE DASH DISCONNECTED. *PH *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066182April 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CAR ROLLED UPHILL WHILE IN NEUTRAL INTO THE GARAGE FROM THE DRIVEWAY. I INJURED MY L KNEE AS I WAS TRYING TO GET BACK IN THE CAR TO STOP IT BY BEING PINNED BY THE DRIVERS DOOR AS IT HIT A STEEL SUPPORT POST IN THE GARAGE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10066069April 13, 2004
FUEL SYSTEM, OTHER
FAILURE CODE P1155 "AIR FUEL SENSOR FAILURE" AT 40K MILES $282.00 FOR JUST THE SENSOR. THE VEHICLE IS LESS THAN 3 YEARS OLD NO HELP OFFERED FROM THE DEALER WITH COST OF REPAIR. FROM MY RESEARCH ON VARIOUS BULLITENS, I FIND THAT TOYOTA HAS HAD NUMEROUS PROBLEMS WITH THIER SENSORS. THE PART NUMBER OF MY FAULTY PART 89467-41040. I OWN TWO 2001 TOYOTA VEHICLES AND ALL SERVICE OIL CHANGES PROVIDED AT DEALER SHIPS. I HAD TWO GM'S AND BECAUSE I HAD MY SERVICE PROVIDED AT THE DEALER THEY TOOK CARE OF THINGS LIKE THIS OUT TO 50K MILES. ATTITUDE LIKE THIS WILL PUSH ME BACK TO GM NEXT TIME. I THINK IT'S ABOUT TIME TO SWAP BACK BECAUSE I AM UPSET WITH TOYOTA'S ATTITUDE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065677April 7, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER SLIDING DOOR HANDLE/BUTTON (INTERIOR) JAM 6 OUT OF 10 TIMES, MAKING IT IMPOSSIBLE FOR PASSENGERS TO EXIT CAR. I HAVE REPORTED THIS TO DEALER SEVERAL TIMES, ONLY TO BE TOLD IT'S A BILLABLE REPAIR, DESPITE THERE BEING A KNOWN PROBLEM WITH THIS VEHICLE/HANDLE. MANY OCCASIONS MY KIDS HAVE HAD TO CLIMB OUT THROUGH THE FRONT SEATS OR TAILGATE, MAKING THIS A LEGITIMATE SAFETY HAZARD. 1998 TOYOTA SIENNA LE VID4T3GF13CWU068998.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065681April 7, 2004
STEERING
WHEN MAKING LEFT TURNS, STEERING WHEEL OFTEN "HANGS" (DOESN'T SMOOTHLY RETURN TO CENTER POSITION), REQUIRING CONSTANT VIGILANCE TO AVOID COLLISION OR LOSS OF CONTROL. THIS WAS REPORTED TO DEALER AT FIRST SERVICE AFTER PURCHASE, AND I HAVE REQUESTED INFORMATION AS TO A "FIX" SEVERAL OCCASSIONS, MOST RECENTLY WITH DERBY AT STAR TOYOTA ON 4/7/04. STATED "NEVER HEARD OF THE PROBLEM". I AM AWARE THAT THERE IS A TSB ON THIS ISSUE HOWEVER, AND WOULD VERY MUCH LIKE THIS PROBLEM RESOLVED AFTER 5+ YEARS. ADDITIONALLY, THE CAR GOES THROUGH TIRES LIKE CRAZY... PERHAPS RELATED TO THIS PULL TO THE LEFT? I'VE PUT ON A COMPLETE NEW SET PLUS 2 TIRES IN THE 50K MILES I'VE HAD THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061397April 1, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER COMPLAINED ABOUT A GAS LINE PROBLEM. WHILE DRIVING AT 40 MPH VEHICLE STALLED. CONSUMER WENT TO RESTART THE ENGINE AND GAS LINE WAS PUMPING GAS ALL OVER THE GROUND. THE GAS LINE WAS LOOSE, IT WAS PUT BACK TOGETHER, BUT PROBLEM RECURRED.*AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065237March 30, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER SIDE WINDOW WAS NOT OPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ELECTRICAL SWITCH BURNED OUT. THE ELECTRICAL SWITCH WAS REPLACED NUMEROUS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna