Toyota Sienna Complaints

9,048 consumer complaints on file.

#10285986October 1, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE SLIDING DOORS WOULD NOT OPEN. REPORT # 0910101597 WAS FILED WITH THE MANUFACTURER AND A REPRESENTATIVE ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MANUFACTURER ALSO STATED THAT THEY WOULD NOT ASSUME ANY RESPONSIBILITY FOR THE REPAIR OR THE FEE. THE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 10/27/09 *BF THE CONSUMER STATED ONE DOOR IS MANUAL AND THE OTHER IS POWER UPDATED 10/29/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285783September 30, 2009
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT OBSERVED THAT THE REAR PASSENGER AND DRIVER SLIDING DOORS FAILED TO OPERATE AUTOMATICALLY AND MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE MOTOR AND CABLE ASSEMBLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THIRTEEN SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE FAILURES CONTINUED TO OCCUR. THE ESTIMATED SERVICE REPAIR COST WAS $1,800.00 PER DOOR. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE CONTACT HAS CONCERNS OF THE SAFETY RISK. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 83,000. UPDATED 10/21/09 *BF THE CONSUMER STATED THE DOORS SHOULD BE ABLE TO OPEN/CLOSE MANUALLY. UPDATED 10/20/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285852September 30, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
BROKEN CABLE IN SIDE SLIDING DOORS (AUTOMATIC). WOULD NOT OPEN MANUALLY. CHILDREN STUCK INSIDE HAD TO EXIT THROUGH FRONT DOORS. MANUAL OVERRIDE NOT FUNCTIONING. DEALER WANTS $2,000.00 PER DOOR TO REPAIR. VAN ONLY 4 1/2 YEARS OLD WHEN CABLES BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285461September 28, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE POWER FUNCTION OF THE AUTOMATIC REAR SLIDING PASSENGER DOOR HAS FAILED. THE CABLE THAT ATTACHES TO THE MOTOR FOR THIS DEVICE SNAPPED AND WAS EXPOSED CAUSING A SAFETY HAZARD. APPROXIMATELY 1 FOOT OF CABLE WAS EXPOSED AND HANGING FROM THE MIDDLE REAR OF DOOR. ADDITIONALLY OTHER PARTS OF THE SYSTEM FAILED/BROKE WHEN THE CABLE BROKE AND BECAME LODGED IN THE SYSTEM CAUSING THE DOOR TO REMAIN OPEN. WHEN SOME OF THESE PARTS ASSOCIATED WITH THE SNAPPED WIRE / DOOR MOTOR BROKE THEY WERE EJECTED INTO THE CAR HITTING THE NEAREST RIGHT SIDE CAR SAFETY SEAT WHERE ONE OF OUR CHILDREN SITS. THE COST OF REPLACING THE DOOR PARTS IS PROHIBITIVE. PER TOYOTA DEALERSHIP, COST IS APPROXIMATELY $1700 PER DOOR TO REPLACE THE SNAPPED WIRE. THE DOOR WILL NOT BE REPAIRED AND REMAIN NON-FUNCTIONAL. 2006 REFERENCE TSB EL004-04 2009 REFERENCE TSB-0085-09NHTSA NUMBER:10029190 FOR SIMILAR CASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285462September 28, 2009
AIR BAGS:SIDE/WINDOW
I WAS TRAVELING IN A 2008 TOYOTA SIENNA SOUTH AFTER JUST COMING FROM BEING STOPPED AT A RED LIGHT WHEN I WAS T-BONED BY A DRIVER THAT RAN THE RED LIGHT TRAVELING WEST BOUND. I WAS HIT BETWEEN THE DRIVER'S SIDE DOOR AND FRONT LEFT WHEEL. THE IMPACT TOOK THE WHEEL OFF THE AXEL AND THE CAR WAS INOPERABLE AFTER THE INCIDENT. I HIT MY HEAD ON THE DRIVER'S WINDOW AS THE AIR BAG DID NOT DEPLOY AND SUFFERED A CONCUSSION AND BRUISING. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10285581September 28, 2009
STRUCTURE:BODY:DOOR
2004 SIENNA - POWER SLIDING DOOR CABLE SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10285353September 27, 2009
VEHICLE SPEED CONTROL
THANK YOU IN ADVANCE FOR YOUR CONSIDERATION OF THIS COMPLAINT. MY WIFE AND CHILDREN WERE NEARLY INVOLVED IN A SERIOUS ACCIDENT YESTERDAY DUE TO SUDDEN UNCONTROLLED ACCELERATION IN OUR MINIVAN. BEFORE YOU EVEN CONSIDER THAT IT MAY BE DRIVERS ERROR, AS EVIDENCED BY THE MYRIAD OF DISCUSSION ON THIS MATTER ON THE INTERNET, THE PROBLEM WAS CONFIRMED BY THE TOW TRUCK DRIVER AND ME; THE VAN CURRENTLY IS STUCK IN FULL ACCELERATION UPON STARTING---I TESTED THIS NUMEROUS TIMES YESTERDAY AND TODAY. THERE IS NO OBSTRUCTION TO THE THROTTLE CABLE, PEDAL, NOR A FLOOR MAT ISSUE. I HAVE CLEARLY CHECKED THESE ITEMS. THERE ARE NUMEROUS SIMILAR COMPLAINTS ONLINE BUT APPARENTLY THEY HAVE NOT BEEN ACKNOWLEDGED/ADDRESSED BY TOYOTA OR NHTSA. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285441September 27, 2009
STRUCTURE
I HAVE A TOYOTA SIENNA 2004 LE 8 PASSENGERS. MY COMPLAINT IS THAT THE DASH OF THE SIENNA IS CRACKING LIKE SOMEONE HAS SLICED IT WITH A BLADE. PLEASE INVESTIGATE THIS DEFECT. I KNOW THAT I`M NOT ALONE WITH THIS COMPLAINT. THANK YOU, JESUS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285322September 26, 2009
STEERING
APPROXIMATELY 20 MONTHS AGO, BEGAN EXPERIENCING VERY DIFFICULT STEERING. STEERING ACTED AS IF LOSS OF POWER STEERING. DIFFICULT TO TURN AND WOULD NOT RETURN TO NEUTRAL ALWAYS, ESPECIALLY IN COLD WEATHER. NEAR ACCIDENT WHEN STEERING WOULD NOT RETURN TO NEUTRAL AS EXPECTED. LAST SUMMER, STEERING IMPROVED IN WARM WEATHER. THIS WINTER, CONSTANT PROBLEM AND DID NOT GO AWAY WITH RETURN OF WARM WEATHER. FROM WHAT I HAVE SEEN ON THIS WEBSITE, VERY COMMON AND EXPENSIVE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285227September 25, 2009
STEERING
2005 TOYOTA SIENNA LE WAS DIAGNOSED WITH A BINDING STEERING SHAFT. VEHICLE IS DIFFICULT TO STEER AT MOST TIMES. THIS POSES A POTENTIAL HAZARD WHEN QUICK JUDGMENT MAY BE NEEDED (I.E. DURING CONGESTED TRAFFIC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285269September 25, 2009
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA VAN. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR LOCK SYSTEM FAILED. AS A CONSEQUENCE THE DOORS COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO A DEALER, AND THE TECHNICIAN REPLACED THE LOCK ASSEMBLY AT AN EXPENSE OF $800.00. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285113September 24, 2009
STEERING:COLUMN
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE STEERING COLUMN BEGAN MAKING A SQUEAKING NOISE. SHE ALSO EXPERIENCED DIFFICULTY WHEN TURNING THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER AND THE STEERING YOLK WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 90000. UPDATED 10/29/09 *CN THE CONSUMER STATED SHE NOTICED THE STEERING WHEEL WAS STIFF OCCASIONALLY FOR OVER A YEAR. BEFORE IT STARTED MAKING NOISE. THE DEALER STATED THE STEERING YOKE NEEDED TO BE REPLACED. UPDATED 10/29/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285114September 24, 2009
STRUCTURE:BODY:DOOR, STEERING:COLUMN, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE OUTSIDE REAR DRIVER SIDE DOOR HANDLE WOULD NOT OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN REPLACED THE RELEASE MECHANISM. THE CURRENT AND FAILURE MILEAGES WERE 90000. UPDATED 10/28/09.*LJ SHORTLY AFTER PURCHASING THE VEHICLE, THE CONSUMER NOTICED THE DRIVER SIDE DOOR WOULD NOT ALWAYS OPERATE WHEN USING THE OUTSIDE HANDLE. EVENTUALLY THE DOOR WOULD NEVER OPEN WITH THE HANDLE AND THE CONSUMER WOULD PRESS THE BUTTON ON THE DOOR COLUMN TO OPEN THE DOOR AND THEN THAT STOPPED WORKING AS WELL AS THE KEY FOB OPENER STOPPED WORKING AND THE CONSUMER COULDN'T USE THE DOOR AT ALL. THE VEHICLE HAS 2 AUTOMATIC SLIDING DOORS. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY WERE UNABLE TO GET THE DOOR TO OPEN AND THEN THE PASSENGER SLIDING DOOR FAILED. THE CONSUMER ALSO STATED IT DIDN'T SEEM THE DOORS COULD BE OPENED MANUALLY WHICH IS A SAFETY HAZARD. THE STEERING COLUMN WAS ALSO REPLACED. UPDATED 10/29/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285184September 24, 2009
LATCHES/LOCKS/LINKAGES
ELECTRIC DOOR CLOSER FAILED IN PARKING LOT AND WE WERE UNABLE TO GO ANYWHERE BECAUSE WE COULDN'T CLOSE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284959September 22, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
AUTO SLIDING DOOR CABLE RUSTED THROUGH AND BROKE, LEAVING DOOR INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284910September 22, 2009
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. SHE STATED THAT THE CABLE FOR THE SLIDING DOORS SNAPPED, WHICH ALMOST CAUSED THE DOOR TO SEPARATE FROM THE VEHICLE. THE DEALER WAS CONTACTED. UPON CONTACT A TECHNICIAN ADVISED HER THAT BECAUSE THE WARRANTY HAD EXPIRED, SHE WOULD HAVE TO PAY $2000.00 FOR REPAIRS. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 65000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284898September 22, 2009
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. HE STATED THAT THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK. AS A CONSEQUENCE THE DOOR COULD OPEN WHILE DRIVING. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE MOTOR NEEDED TO BE REPLACED. HE THEN ADDED THAT THEY WOULD COVER THE EXPENSE FOR THE PART, BUT NOT THE LABOR. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284814September 21, 2009
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA XLE MINIVAN - SLIDING DOORS WILL NOT UNLOCK OR OPEN. DEALERSHIP ASKING $2000 TO REPAIR AND CLAIMS THAT THEY CANNOT SWITCH DOOR TO MANUAL USAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284670September 20, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AIR CONDITIONING IN OUR 2004 TOYOTA SIENNA LE STOPPED BLOWING COLD AIR AT 75,000 MILES. IT SOMETIMES REMAINS COLD FOR A MINUTE OR SO AND THEN GOES RIGHT BACK TO JUST WARM AIR. IT OCCURS EVERY TIME THE CAR IS STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284586September 19, 2009
STRUCTURE
THE POWER DOORS OF OUR 2004 SIENNA FROZE EACH WINTER SINCE PURCHASE AND WOULD NOT OPERATE UNTIL VEHICLE WARMED - 2 CHILDREN HAD TO CLIMB IN AND OUT THROUGH FRONT DOORS. THIS WINTER, PROBABLY FEBRUARY ONE CABLE SNAPPED ON PASSENGER SIDE, OTHER CABLE FRAYED AND REFUSED TO OPERATE - DEALER ESTIMATED APPROXIMATELY $600 PER DOOR FOR REPAIRS. MY HUSBAND TOLD HIM WE WOULD WAIT UNTIL THE RECALL WAS ISSUED AS THIS WAS A SAFETY CONCERN. MY HUSBAND DISCONNECTED THE DOORS SO THEY WOULD OPERATE MANUALLY - WHICH IN NOT SOMETHING THE TOYOTA DESIGN ALLOWED FOR. SINCE MY HUSBAND DISCONNECTED THE DOOR, WE HAVE EXPERIENCED SOME OTHER ELECTRICAL PROBLEMS, NOT CERTAIN IF THEY ARE RELATED. ALSO HAVE HAD PROBLEMS MAINTAIN AIR PRESSURE IN TIRES ALTHOUGH NOT ALL WHEEL DRIVE MODEL. DEALER WAS SUPPOSED TO CONTACT US TO SCHEDULE ADDITIONAL RECALL WORK ON THE VEHICLE, BUT HAS NOT DONE SO, I BELIEVE BECAUSE WE CONTINUE TO REFUSE OPTIONAL MAINTENANCE WORK AND THE ASSOCIATED EXPENSE. I WORK EXTREMELY CLOSE TO HOME FOR THE LAST 4 YEARS AND OUR VEHICLE HAD APPROXIMATELY 48,000 WHEN THE DOORS BROKE. I NOW HAVE APPROXIMATELY 52,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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