Toyota Sienna Complaints

9,048 consumer complaints on file.

#10313802February 24, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED IN REVERSE AND HIT SOMEONE THAT WAS STANDING IN THE GARAGE. THERE WAS ONE FATALITY DUE TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3500. THE VIN WAS NOT AVAILABLE. UPDATES 9/21/2011*CW
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10313819February 24, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA WITHIN ONE YEAR, BOTH AUTOMATIC SLIDING DOORS HAVE BECOME INOPERABLE FIRST (PASSENGER SIDE) LOCKING SENSOR FAILED, RESULTING IN INABILITY TO USE AUTOMATIC (MOTORIZED) CLOSING SYSTEM SECOND (DRIVER'S SIDE) FAILED ON 2/11/10. DOOR CABLE GOT JAMMED IN CENTER HINGE, RESULTING IN INABILITY TO CLOSE DOOR. HAD TO DRIVE TO DEALERSHIP WITH DOOR FULLY OPEN. BOTH CASES WERE ESTIMATED TO COST ALMOST $4000 TOTAL. FIRST ISSUE WAS RESOLVED BY JUST USING DOOR MANUALLY. SECOND ISSUE WAS RESOLVED BY CUTTING CABLE AND USING DOOR MANUALLY. CAN NOT AFFORD TO FIX BOTH ISSUES AT $4000. MANY WEB SEARCHES HAVE FOUND SAME/SIMILAR ISSUES ON THIS VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313810February 24, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
DURING COLD WEATHER, MY 2005 TOYOTA SIENNA, ONE OR BOTH REAR SLIDING DOORS (MANUALLY OPERATED) WILL FAIL TO OPEN MORE THAN A FRACTION OF AN INCH. FURTHERMORE, HAVING PULLED ON THE DOOR TO ATTEMPT TO OPEN IT, IT IS THEN DIFFICULT TO CLOSE ALL THE WAY. THEREFORE, I HAVE OFTEN BEEN RIDING ALONG AT HIGHWAY SPEEDS (SOMETIMES AT NIGHT) WITH THE INTERIOR LIGHTS FLICKERING ON-AND-OFF BECAUSE THE VAN'S SENSORS SENSE THAT A DOOR IS OPEN. THIS SAFETY CONCERN IS IN ADDITION TO MY CONCERN THAT A CHILD COULD FALL OUT OF THE ONE OF THE REAR DOORS IF IT SUDDENLY OPENS ALL THE WAY, ALTHOUGH REALISTICALLY THIS LATTER EVENT IS UNLIKELY DUE TO BUILT-IN SAFETY MECHANISMS. THIS PROBLEM IS WIDELY REPORTED BY OTHER TOYOTA OWNERS, E.G.: HTTP://TOYOTASIENNAFROZENDOORS.BLOGSPOT.COM/2008/12/TOYOTA-SIENNA-FROZEN-DOORS.HTML THERE IS A TOYOTA SERVICE BULLETIN ON THIS: SB0028-08 APR 08 BODY - SLIDING DOOR WEATHERSTRIP FREEZES TO BODY BUT SO FAR I HAVEN'T PAID THE $27 TO OBTAIN ACCESS TO THIS DOCUMENT. DUE TO THE PREVALENCE OF THIS PROBLEM, THE PROBLEM IN GETTING DEALERS TO FIX IT (E.G., IF THE TEMPERATURE HAS WARMED-UP A FEW DEGREES BY THE TIME YOU BRING THE CAR TO THE DEALER), THERE SHOULD BE A RECALL FOR THIS ISSUE. THIS PROBLEM RECURS FOR ME ROUGHLY 10-15 TIMES PER WINTER SEASON (IN MARYLAND). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313912February 24, 2010
ELECTRICAL SYSTEM
THE ELECTRIC OUTLET DOES NOT WORK AND IF YOU TRY TO CHARGE YOUR PHONE IT BLOWS THE FUSE . I HAVE HAD 2 CASES OPENED UP WITH TOYOTA AND 3 DEALERS TELL ME THAT THEY KNOW ABOUT THE PROBLEM BUT THERE IS NO FIX. PROBLEM HAS BEEN ON GOING SINCE 6 MONTHS AFTER I BOUGHT IT NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312951February 23, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRIC
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) TOYOTA SIENNA LE 2008 DID NOT STOP WHEN BRAKING. ISSUE WITH ACCELERATION ON TACHOMETER AFTER BRAKING. I HAVE TAKEN THE VEHICLE TO TOYOTA COLLISION CENTER ON 2/1/10 THE FIRST BUSINESS DAY AFTER THE ACCIDENT. THE COLLISION CENTER HOLD ONTO MY VEHICLE TILL 2/15/10 [XXX] MENTION HE WILL START WORKING ON IT AND EVERY TIME HE ASK ME IF I WILL FILE A CLAIM WHICH HE STATE THE VEHICLE WOULD TAKE LONGER TO REPAIR THEN. AND BE READY THIS WED 2/24/10 WHICH I CALL YESTERDAY AND HE MENTIONED HE WAS NOT SURE. I HAVE TRIED TO FIND A LAWYER (1800LAWYERS) BUT THEY DID NOT WANT TO TAKE CASES RELATING TO TOYOTA. NOW I'M WITHOUT ME VEHICLE FOR SEVERAL WEEKS AND I CANNOT DO ANYTHING. I HAVE REPORTED THIS ISSUE WITH TOYOTA CASE[XXX] AND I HAVE GEICO INSURANCE CASE [XXX] (1800654-5896 EXT 5608 [XXX] ). I WAS TRAVELING WESTBOUND, SUNNY DAY, CLEAR ROAD WITH MY WIFE AND CHILD. THE VEHICLE IN FRONT STOPPED, I PRESSED ON THE BRAKES TO STOP, FIRST THE TACHOMETER SPED UP THEN THEIR WAS NOT BRAKING. I WAS TRAVELING 15-20 MILES PER HOURS AT THE TIME ON REGULAR STREET. I HAVE BEEN WITHOUT MY VEHICLE FOR ALMOST ONE MONTH WHICH I NEED THE CAR FOR WORK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10312994February 23, 2010
VEHICLE SPEED CONTROL
MY 2006 TOYOTA SIENNA IS MAKING THIS UNINTENDED ACCELERATION EVEN AFTER I MAKE A COMPLETE TURN, OR DRIVING IN A SCHOOL ZONE. THIS IS STARTING TO GET ME WORRIED SINCE I AM USING THIS TO TRANSPORT MY 5-YEAR OLD DAUGHTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313036February 23, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRIC
I WAS PARKED IN THE PARKING LOT OF MY CHILDREN'S SCHOOL. THE CAR NEXT TO ME NEEDED TO BACK OUT SO I WAS MOVING MY CAR FORWARD A LITTLE TO GET OUT OF THEIR WAY. WHEN I PUT THE CAR IN DRIVE IT STARTED ACCELERATING BUT MY FOOT WAS ON THE BRAKE. I TURNED THE WHEEL TO MISS THE BLOCK WALL IN FRONT OF ME. THE CAR HAD JUMPED THE CURB AND WAS UP IN THE LANDSCAPE AREA. IT WAS CONTINUING TO ACCELERATE AND I WAS PUMPING THE BRAKE AND TRYING TO NOT HIT ANYTHING. I WAS TRYING TO PUT IT IN NEUTRAL SO THAT IT WOULD STOP BUT BY THEN THE CAR WAS DOWN IN THE OTHER SIDE OF THE PARKING LOT AND HEADED TOWARD A THREE FOOT CLIFF. MY YOUNGEST SON WAS IN THE CAR AND NOT BUCKLED INTO HIS SEAT SO I WAS PANICKING TRYING TO GET IT TO STOP. I PUT IT INTO PARK AND IT MAKE A WEIRD RATTLE NOISE AND THEN STOPPED VERY SUDDENLY. I LOOKED DOWN AT MY FEET IMMEDIATELY TO MAKE SURE THAT I WAS NOT ACCIDENTALLY PRESSING THE GAS BUT MY FOOT WAS STILL ON THE BRAKE. I WAS LATE TO PICK MY CHILDREN UP FROM SCHOOL THANKFULLY, BECAUSE 10 MINUTES EARLIER THE PARKING LOT WOULD HAVE BEEN FULL OF CHILDREN. I TOWED MY CAR INTO TOYOTA AND THEY ARE LOOKING AT IT BUT SAID THAT MY VEHICLE IS NOT PART OF THE RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10313039February 23, 2010
VEHICLE SPEED CONTROL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY 1999 TOYOTA SIENNA, AT TIMES UNINTENDED ACCELERATED. I WAS INVOLVED IN AN ACCIDENT IN 2002 WITH THIS PROBLEM. THE VAN ACCELERATED AT I HIT A POLE. OCCASIONALLY IT APPEARS THAT STILL DO THE SAME AT TIMES. I TAKE TO THE DEALER ONE TIME AND THEY DID NOT SE ANYTHING WRONG. I AM DRIVING REALLY CAREFULLY NOW KEEPING ALWAYS TWO THREE CAR DISTANCE. NEED ASSISTANCE [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313052February 23, 2010
SEAT BELTS
FRONT PASSENGER SIDE LATCHING DEVICE (FEMALE UNIT) FOR SEAT BELT STOPPED LATCHING. DEALERSHIP REPLACED AT OUT OF POCKET COST TO VEHICLE OWNER. IN OVER 50 YEARS OF DRIVING NUMEROUS CARS AND TRUCKS, I HAVE NEVER HAD A SEAT BELT THAT WOULD NOT LATCH..NO MATTER HOW OLD THE VEHICLE. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE COVERED WITH A RECALL. (A SERVICE TECH EVEN TOLD ME THEY HAVE REPLACED OTHERS AT THEIR DEALERSHIP....ONE LAST WEEK.). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313068February 23, 2010
VEHICLE SPEED CONTROL
OUR 2001 TOYOTA SIENNA HAS BEEN EXPERIENCING GAS PEDAL PROBLEMS FOR THE LAST TWO YEARS. FROM A STOPPED POSITION, THE GAS PEDAL STICKS UNTIL EXCESSIVE PRESSURE IS APPLIED. WHEN THE ACCELERATOR FINALLY ENGAGES, THE CAR LURCHES FORWARD. THIS PROBLEM MAKES THE VEHICLE FRIGHTENING TO DRIVE. THE FIRST TIME WE BROUGHT THE CAR TO THE TOYOTA SERVICE DEPARTMENT (TOYOTA OF SANTA MARIA, CALIFORNIA) ABOUT THIS ISSUE WAS FEBRUARY 2008 (ODOMETER 101,112). THE SERVICE DEPARTMENT TOLD US THEY COULD NOT DUPLICATE THE PROBLEM BUT SERVICED THE THROTTLE BODY AND LUBRICATED THE EXPOSED THROTTLE CABLES. THE GAS PEDAL RESPONDED BETTER. IN NOVEMBER 2009 WE STARTED EXPERIENCING THE PROBLEM AGAIN AND ON DECEMBER 10, 2009 WE TOOK THE VEHICLE INTO THE SERVICE DEPARTMENT (ODOMETER 111,596). WE REQUESTED A SIMILAR SERVICE TO SEE IF IT WOULD FIX THE PROBLEM BUT THE SERVICE DEPARTMENT CLAIMED TO NOT KNOW WHAT THEY HAD DONE ON THE PREVIOUS VISIT TO 'FIX' THE STICKY GAS PEDAL. THEY COULD NOT DUPLICATE THE PROBLEM AND WE TOOK THE VEHICLE HOME. WITHIN THE SAME DAY THE ACCELERATOR WAS STICKING. WE FELT UNSAFE DRIVING OUR TWO SMALL CHILDREN IN THE VEHICLE AND PARKED IT IN THE GARAGE FOR A MONTH UNTIL WE COULD TAKE IT BACK TO THE SERVICE DEPARTMENT. ON JANUARY 11, 2010 WE BROUGHT IT BACK AND INSISTED THEY FIX THE PROBLEM. THEY COULD NOT DUPLICATE THE PROBLEM. WE WERE ASSURED THAT THERE WAS NOTHING UNUSUAL WITH OUR VEHICLE, PERHAPS JUST SOME CARBON BUILD UP ON THE THROTTLE BODY PLATE. WE DIDN'T FEEL SAFE DRIVING THE VEHICLE HOME AND LEFT IT AT THE SERVICE DEPARTMENT WHERE IT HAS REMAINED TO THIS DAY. ON JANUARY 21, 2010, TOYOTA ANNOUNCED A RECALL DUE TO A STICKING GAS PEDAL THAT, IN PART, DESCRIBES OUR ISSUE. OUR 2001 SIENNA IS NOT INCLUDED IN THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313087February 23, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, STRUCTURE
2005 TOYOTA SIENNA HAS A PASSENGER SIDE POWER SLIDING DOOR THAT HAS GONE THROUGH THE STAGES OF STICKING, RUBBING AGAINST THE BODY AND RUBBER STRIPPING AROUND WINDOWS, AND NOW, WORKING AT ALL THROUGH THE POWER BUTTON OPTION (OR THE REMOTE) -- ONLY WAY TO GET IT OPEN IS VIA THE DOOR HANDLE. THIS SEEMS TO BE A RECURRENT PROBLEM IN A NUMBER OF TOYOTA SIENNA BUT THE MANUFACTURER HAS NOT ISSUED A RECALL SO FAR. I DEEM THIS A SAFETY ISSUE BECAUSE THE DOOR FAILS TO CLOSE MANY MANY TIMES AND THE DRIVER HAS TO GET OUT OF THE VEHICLE TO CLOSE THE DOOR IN FRUSTRATION AND THAT CAN CREATE UNSAFE SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313122February 23, 2010
STEERING
WE HAVE A 2004 TOYOTA SIENNA. WE BOUGHT IT NEW IN 2004 FROM PHILLIPS TOYOTA IN LEESBURG FL. THREE TO FOUR WEEKS AGO, WE STARTED NOTICING A PROBLEM WITH THE POWER STEERING WHEN FIRST STARTING IN THE MORNING. IT FEELS LIKE THE POWER STEERING IS JUMPING BETWEEN WORKING AND NOT WORKING WITH NO WARNING INDICATION OF A PROBLEM. THE FEELING IS THAT OF HAVING NO POWER STEERING UNTIL THE CAR HAS WARMED FOR TWO TO THREE MINUTES, THERE ARE NO WARNING LIGHTS OR AUDIBLE SOUNDS. IT HAS BEEN HAPPENING EVERY MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313346February 23, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR, VEHICLE SPEED CONTROL
I HAVE A 2006 SIENNA AND HAVE A FEW COMPLAINTS. AS I HAVE LEARNED FROM READING SOME OTHER COMPLAINTS I KNOW I AM NOT THE ONLY ONE WHO HAS EXPERIENCED A HESITATION UPON ACCELERATION WITH THE CAR FROM DAY 1 (JANUARY 2006 WHEN THE CAR WAS PURCHASED). I HAVE BEEN TOLD BY THE TOYOTA DEALER NOTHING IS WRONG. RECENTLY, ON A VERY COLD DAY I NOTICED THE STEERING WHEEL WAS EXTREMELY STIFF AND HARD TO MOVE- ALMOST LIKE NOT HAVING POWERING STEERING. THE MOST IMPORTANT REASON WHY I AM FILING THIS IS BECAUSE I TOO HAVE STARTED TO HAVE A PROBLEM WITH THE RIGHT SIDE PASSENGER SLIDING DOOR. IT STARTED TO MALFUNCTION IN JANUARY OF THIS YEAR (2010)- ONE MONTH AGO. FIRST THE DOOR WOULDN'T OPEN. IT WOULD POP TO RELEASE BUT NOT REALLY OPEN . YOU COULD NOT MOVE THE DOOR TO FULLY OPEN IT OR THEN CLOSE IT. AFTER A WHILE YOU COULD THEN MANUALLY OPEN THE DOOR. THIS HAPPENED SEVERAL TIMES BUT WOULD SPORADICALLY WORK. TOYOTA REPLACED THE MOTOR- WE HAVE PLATINUM WARRANTY. THEN A FEW WEEKS LATER IT STARTED TO MALFUNCTION AGAIN. I TOOK IT BACK AND THEY ADJUSTED THE DOOR. ALMOST IMMEDIATELY STARTED TO MALFUNCTION AGAIN AND IS WORSE THAN BEFORE-INOPERABLE MOST OF THE TIME. I'VE BEEN TOLD THAT THE WHOLE DOOR IS OUT OF ALIGNMENT AND THE BODY SHOP HAS TO ADJUST THE DOOR I DON'T KNOW HOW THIS COULD HAPPEN AND TOYOTA DOESN'T SEEM TO HAVE AN ANSWER. DOOR IS STILL NOT FIXED- I HAVE TO BRING IT BACK, BUT ANOTHER PERSON I THINK IS ON THE RIGHT TRACK WITH THE HINGE FAILING AND THAT IS PROBABLY WHY THE DOOR IS NOT ALIGNED. ASIDE FROM THE INCONVENIENCE A DOOR FAILURE IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313405February 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 TOYOTA SIENNA, WITH ONLY 70,000 MILES. I SUDDENLY AND INTERMITTENTLY LOST POWER STEERING. IT WAS NOT TOTAL LOSS--THAT I COULD HAVE HANDLED, BUT IT WOULD COME AND GO, EVEN WITHIN A SINGLE TURN. WHEN I TURNED THE WHEEL, I COULD NOT PREDICT HOW THE CAR WOULD RESPOND. NO ACCIDENT, FORTUNATELY, BUT A COUPLE OF CLOSE CALLS. I DROVE IMMEDIATELY TO A T DEALER, AND THEY DIAGNOSED A FAILED U JOINT AND REPLACED IT TODAY. THERE HAD BEEN NO PRIOR SIGNS OF U JOINT FAILURE. I WANTED TO SUBMIT THIS IN CASE OTHERS ARE EXPERIENCING SIMILAR ISSUES. OTHERWISE, I JUST CONSIDER IT AN ISOLATED CASE. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313408February 23, 2010
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
AFTER I READ THE ARTICLE ABOUT APPLE INC. CO-FOUNDER STEVE "WOZ" WOZNIAK'S EXPERIENCE ABOUT HIS 2010 PRIUS, I WAS RELIEVED SOMEWHAT FROM MY OWN DOUBT AND CONFUSION. I BOUGHT A USED 2005 SIENNA XLE LIMITED (WITH RADAR SENSOR) LAST NOVEMBER WITH 95000 MILEAGE. IT ACCELERATED UNINTENTIONALLY SEVERAL TIMES WHEN I WAS USING CRUISE CONTROL WITH ONLY SINGLE PUSH OF THE ACCELERATION HANDLE. I ONCE LET THE CAR WENT UP TO 90 MPH BEFORE I BRAKED IT OFF FROM THE CRUISE CONTROL MODE. THE ACCELERATION WAS VERY POWERFUL WHEN IT MALFUNCTIONED. ALL HAPPENED IN SEVERAL SECONDS. YOU COULD HEAR THE ENGINE REVERING LOUDLY TOWARDS FULL SPEED. I HAD NO PROBLEM TO BRAKE IT OFF EVERY TIME THOUGH. I ALSO BELIEVE IT IS AN ELECTRONIC OR SOFTWARE PROBLEM SINCE NONE OF MY FEET WAS ON ANY PEDAL WHEN THIS HAPPENED AND THERE WAS NO FLOOR MAT ISSUE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313435February 23, 2010
VEHICLE SPEED CONTROL
3 TIMES IN THE PAST 5 DAYS (ONCE LAST FRIDAY 2/19 AND TWICE TODAY 2/23) MY 2005 TOYOTA SIENNA HAS LUNGED FORWARD WHILE DRIVING IN TRAFFIC AT 35 MPH. I DID NOT FEEL THE PEDAL MOVE UNDER MY FOOT. THE SURGE WAS MOMENTARILY, BUT HAD THERE BEEN ANYTHING CLOSE, I WOULD HAVE HIT IT. I DROVE IMMED TO BELL TOYOTA, PHOENIX, AZ AND WAS TURNED AWAY AT THE SERVICE DEPT (IT IS NOT ON THE RECALL LIST AND THERE WAS NOTHING THEY COULD DO) THEY SUGGESTED I CALL TOYOTA. I CALLED TOYOTA, THEY SUGGESTED I GO TO A DEALERSHIP. I EMAILED TOYOTA CORP. THEY SUGGESTED I GO TO A DEALERSHIP. BELL RD TOYOTA OFFERED TO DO A DIAGNOSTIC CHECK FOR A $108.00 FEE. I CALLED WRIGHT TOYOTA,SCOTTSDALE AND THEY AGREED TO DO A HEALTH INSP. FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312700February 22, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS 2005 TOYOTA SIENNA. THE CONTACT STATED THE POWER SLIDING DOORS ON BOTH SIDES ARE MALFUNCTIONING. CONTACT STATED THE RELEASE BUTTON DOES NOT UNLATCH THE DOOR AS ITS CLOSING CAUSING THE DOOR TO STAY OPEN. THE CONTACT HAD TO MANUALLY CLOSE THE DOOR. THIS IS A SAFETY FUNCTION OFFERED BY THE MANUFACTURER THAT STOPS CHILDREN FROM BEING INJURED BY THE DOOR. THE CONTACT TOOK THE VEHICLE TO DEALER TO REPLACE THE LATCH BUT THAT HAD NOT REMEDIED THE ISSUE. THE DEALER INFORMED THE CONTACT TO USE THE DOORS MANUALLY. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE THE CHILDREN CAN GET INJURED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312716February 22, 2010
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE VEHICLE WAS PARKED AND THE REAR PASSENGER AUTOMATIC SLIDING DOOR CABLE BROKE WITHOUT WARNING. IN ADDITION, WHENEVER PARKED ON AN INCLINE THE REAR PASSENGER SLIDING DOOR CLOSED ABRUPTLY. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312727February 22, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NOTICED CHECK ENGINE LIGHT ON AND SMOKE ON COLD START UP. CALLED LOCAL TOYOTA DEALER AND WAS TOLD THIS WOULD BE A MAJOR "FIX" AND WOULD COST AT LEAST $3,000.00 TO REPAIR. AFTER DOING A GOOGLE SEARCH I REALIZED MY SIENNA MOST LIKELY HAD OIL GEL AND CALLED TMSUSA IN CALIFORNIA TO REPORT IT. WAS TOLD TO TAKE VAN TO A LOCAL DEALER AND HAVE DIAGNOSED. TOOK IT IN THE VERY NEXT DAY AND OIL GEL WAS CONFIRMED (IN WRITING). WAS THEN TOLD THAT THE VAN WAS 90 DAYS PAST COVERAGE AND IT WOULD COST $6,200.00 FOR A NEW ENGINE. I TRIED TO SHOW DOCUMENTS OF MY OIL CHANGES AND SERVICE MANAGER SAID IT WOULD DO NO GOOD. I REFUSE TO DRIVE THIS VAN FOR FEAR THAT THE ENGINE WILL SEIZE! I AM REQUESTING THAT A SECOND INVESTIGATION BE MADE INTO THESE VEHICLES. THE CLASS ACTION LAWSUIT DID NO GOOD FOR THE TOYOTA CONSUMERS! ALSO, FOR THE RECORD, I TOOK THE VAN IN WHEN THE ENGINE LIGHT FIRST CAME ON (ENGINE WAS NOT SMOKING YET) AND THE DEALER TOLD ME IT WAS PROBABLY JUST THE GAS CAP AND THAT THE ENGINE LIGHT COMES ON IN THESE VEHICLES ALL THE TIME. THEY NEVER DOCUMENTED MY VISITS TO THE SERVICE DEPARTMENT. I WOULD HAVE BEEN WITHIN THE 8 YEAR TIME FRAME IF THEY WOULD HAVE CHECKED THE ENGINE AT THAT TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312863February 22, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
MULTIPLE PROBLEMS WITH MINIVAN DOORS SINCE PURCHASE IN 2004. SLIDING DOORS FREEZE SHUT EVERY WINTER, ONLY OPENING AFTER CAR WARMS UP FOR 20-30 MINUTES. DRIVER SIDE DOOR WELD BROKE AFTER 3 YEARS AND NEEDED REPAIR. FRONT PASSENGER DOOR LATCH BROKE REQUIRING USE OF BUNGEE CORDS TO KEEP DOOR CLOSED UNTIL REPAIR PART COULD BE OBTAINED. POWER SLIDING DOOR AND MANUAL SLIDING DOOR ALSO DO NOT STAY OPEN AT TIMES CREATING DANGEROUS SITUATION FOR PEOPLE ENTERING AND EXITING THE VEHICLE. NOW, WARNING LIGHT COMES ON SHOWING DOOR OPEN, DRIVER SIDE MANUAL SLIDING DOOR DOES NOT SEEM TO CLOSE COMPLETELY. WHILE DRIVING, DOOR OPEN LIGHT AND INTERIOR LIGHTS ARE CONSTANTLY ACTIVATED. I HAVE TURNED OFF INTERIOR LIGHTS TO PREVENT BATTERY DRAIN FROM DOOR STAYING SLIGHTLY OPEN WHEN PARKED. DEALERSHIP WILL PERFORM DIAGNOSTIC AND REPAIR WORK BUT ADVISED SINCE THERE IS NO RECALL ISSUED THAT COST WILL BE MINE. THE SHEER NUMBER OF REPORTS OF SLIDING DOOR ISSUES SHOULD BE ENOUGH TO WARRANT A RESPONSE FROM TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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