Toyota Sienna Complaints

9,048 consumer complaints on file.

#10316759March 4, 2010
STEERING
I BOUGHT A 2010 TOYOTA SIENNA CE FROM SOUTHBAY TOYOTA IN GARDENA, CA AT ON JANUARY 24, 2010. AFTER MY WIFE DROVE IT FOR A WEEK, SHE FOUND THE CAR STARTED TO MAKE "CRACKING" SOUND NEAR THE STEERING WHEEL AREA ESPECIALLY WHEN THE CAR IS IN REVERSE DRIVING AND MOVING THE STEERING WHEEL SLOWLY. I TESTED IT AND THE ABNORMAL SOUND REPEATED EVERY TIME. I BROUGHT THE CAR TO SOUTHBAY TOYOTA A WEEK AGO, THEY DIDN'T IDENTIFY THE PROBLEM SINCE THE STREET IS SO NOISY. MY WIFE CONTINUED TO DRIVE THE CAR AND THE "CRACKING NOISE" BECAME LARGER AND AT THE SAME TIME SHE FELT THE BRAKE PUSHED HER FOOT UP. ON MARCH 1ST, 2010, I SENT THE CAR TO SOUTHBAY TOYOTA AGAIN. THIS TIME THEY DUPLICATED THE PROBLEM AND CONTACTED TOYOTA AND ORDERED A "INTERMEDIATE STEERING SHAFT" AND WILL REPLACE IT. I DON'T KNOW THIS WILL SOLVE THE PROBLEM OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316884March 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA 2004 SIENNA. IT'S THE MOST DANGEROUS CAR I EVER HAD, WHENEVER I SLOW DOWN AND TEND TO ACCELERATE, THE CAR HESITATE TO GO FOR ABOUT 1 TO 3 SECONDS DELAY. I TOOK IT TWICE TO THE DEALER BUT DID NOT FIX THE PROBLEM, THE THIRD TIME I WENT BACK THEY DENIED THAT IT IS A PROBLEM. IT IS DANGEROUS SPECIALLY WHEN YOU TEND TO PASS A CAR ON A TWO WAY ROAD AND THE CAR WONT ACCELERATE AT DESIRED TIMING. MY COMPLAIN WAS TOYOTA DENIES THAT THERE IS A PROBLEM. THIS PROBLEM IS AN ONGOING SINCE I PURCHASED IT IN 2004 TO PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316918March 4, 2010
VEHICLE SPEED CONTROL
MY 2009 TOYOTA SIENNA ACCELERATED UNEXPECTEDLY AFTER THE CRUISE CONTROL WAS SET. THIS HAPPENED 2 DIFFERENT TIMES WHILE MY WIFE WAS DRIVING IT. I WAS NOT IN THE CAR. MY WIFE HAD TO IMMEDIATELY PRESS THE BRAKE PEDAL TO RELEASE THE AUTO CRUISE. AFTER THE BRAKE WAS PRESSED THE AUTOCRUISE RELEASED THE ACCELERATION. OUR CAR IS NOT IN THE RECALL LIST I THINK. WE NEVER TOOK OUR CAR FOR THE RECALL REPAIR AT ANY TIME SINCE WE HAVE HAD IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316209March 3, 2010
STRUCTURE:BODY:DOOR
I HAVE A 2004 TOYOTA SIENNA AND THE REAR PASSENGER SLIDING DOOR IS MOTORIZED. A FEW DAYS AGO, SOMETHING WITHIN THE MOTOR THAT OPENS THE DOOR BROKE. IF IT HAD BEEN A CASE OF THE MOTOR WEARING OUT, I WOULD HAVE BEEN FINE WITH IT, BUT WHEN IT BROKE, IT PREVENTED THE DOOR FROM OPENING MORE THAN 3 INCHES, WHICH I BELIEVE TO BE A SAFETY HAZARD. THE INTERESTING THING ABOUT THIS IS THAT THE PART TO REPLACE IT COST ROUGHLY $1100 FROM TOYOTA, AND WHEN THE MECHANIC CALLED FOR THE PART, HE SAID THAT TOYOTA HAD 5 OF THEM IN STOCK. HIS COMMENT WAS THAT NO ONE KEEPS FIVE OF A $1100 PART IN STOCK UNLESS THEY KNOW THEY ARE GOING TO NEED IT. WHEN I SEARCHED THE INTERNET, I FOUND A LOT OF POSTINGS FROM OTHER PEOPLE EXPERIENCING SIMILAR ISSUES. SEEMED LIKE THERE MIGHT BE MORE OF THESE CASES OUT THERE, AND SINCE THE SAFETY OF PASSENGERS IN THE REAR SEEMED LIKE THEY COULD HAVE BEEN COMPROMISED WITH THE DOOR UNABLE TO BE OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316325March 3, 2010
ENGINE AND ENGINE COOLING
THE ENGINE SPEEDS UP BRIEFLY ON ITS OWN CAUSING VEHICLE TO BRIEFLY SPEED UP. IT USUALLY LASTS ONLY A FEW SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316369March 3, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND THE VEHICLE ACCELERATED BEYOND THE SET SPEED. WHEN THE VEHICLE WILL DECREASED IN SPEED THE SENSORS DETECTED ANOTHER VEHICLE APPROACHING. THE CONTACT SWITCHED LANES AND THE VEHICLE WOULD START TO ACCELERATE UP TO 10 MPH BEYOND THE SET SPEED. AFTER THE VEHICLE HAS PASSED THE APPROACHING VEHICLE, THE VEHICLE WILL DECREASE BACK TO THE SET SPEED. THE CONTACT HAS NOT CONTACTED THE MANUFACTURER. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316423March 3, 2010
SERVICE BRAKES, ELECTRIC, EQUIPMENT
TOYOTA SIENNA 2007 HAVING BRAKE PROBLEMS IN 2008 I HAVE BRAKE PROBLEMS SO I TAKE IT TO DEALER THEY CHANGED ALL BRAKE PARTS NOW I HAVE SAME PROBLEM PLS HELP ME IN THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316428March 3, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRIC
I WAS PARKED ON A HILL. WHEN I TAPPED THE ACCELERATOR, THE CAR TOOK OFF AT A RAPID ACCELERATION. I TRIED TO BRAKE TO SLOW THE CAR DOWN...MY BRAKES WOULDN'T WORK...MY STEERING WHEEL STARTED TO LOCK. I FINALLY FORCED THE CAR INTO PARK PUT ON THE ER BRAKE AND STEERED THE CAR UP A HILL. THE CAR JUMPED A CURB AND WAS HEADED FOR A HOUSE WHEN IT CAME TO A STOP. I WAS ONLY A FEW FEET FROM THE FRONT DOOR. MY CAR IS A TOYOTA SIENNA. THE COMPANY AND OUR LOCAL DEALERSHIP TOLD ME THAT MY CAR WAS NOT INVOLVED IN THE RECALL. MY HUSBAND'S TOYOTA AVALON WAS AND THE GAS PEDAL WAS ADJUSTED. HE HAD TO WAIT A FEW WEEKS FOR THE REPLACEMENT...AND WAS NOT GIVEN A LOANER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316074March 3, 2010
STEERING
2005 TOYOTA SIENNA XLE.. STEERING SLUGGISH AND HARD TO TURN. SEEMS LIKE YOU HAVE MANUAL STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316164March 3, 2010
STRUCTURE:BODY:DOOR
MY AUTOMATIC SLIDING DOOR FELL OFF MY 2004 TOYOTA SIENNA. THIS OCCURRED WHILE DRIVING OUT MY DRIVEWAY. ALTHOUGH THE DOOR COMPLETELY FELL TO THE GROUND AND MY TWO CHILDREN, AGES 5 AND 6 WERE PRESENT, NOBODY WAS HURT IN THE INCIDENT. I AM THANKFUL IT HAPPENED WHILE THE VEHICLE WAS MOVING SLOWLY. ODDLY, DARCARS TOYOTA OF SILVER SPRING, MARYLAND CHARGED ME OVER $1000.00 TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315497March 2, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STARTED THE IGNITION. THE "ENGINE" WARNING LIGHT INDICATOR ILLUMINATED IN A FLASHING MOTION ON THE INSTRUMENT PANEL. THE WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DETECTED AN ENGINE DEFAULT CODE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE. HOWEVER, THE PREVIOUS REPAIR CODE WAS NOT DETECTED IN THE COMPUTERIZED SYSTEM AND OTHER ERROR CODES. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. WHENEVER THE TEMPERATURES WERE 20 DEGREES OR BELOW THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 15,255.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315511March 2, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A 2004 TOYOTA SIENNA LE. I AM UNABLE TO OPEN MY RIGHT REAR POWER SLIDING DOOR WITH THE KEY FOB, BUTTON ON THE B-PILLAR, OR BUTTON ON THE DRIVER OVERHEAD CONSOLE. THIS PROBLEM OCCURS AT ALL TEMPERATURES. FOR NOW, I CAN OPEN THE DOOR MANUALLY. I HAVE NO CONFIDENCE THE PROBLEM WILL NOT GET WORSE. THE DEALER DIAGNOSIS IS A DEFORMING REAR ROLLER DOOR HINGE. A DOOR HINGE BENDING DURING UNDER NORMAL USE SHOULD NOT LEAD TO A FAILURE AT ANY TIME. AFTER SOME RESEARCH ON THE INTERNET, I HAVE DISCOVERED MANY PEOPLE ARE HAVING THE SAME PROBLEM AND OTHER PROBLEMS. I AM FORTUNATE MY SLIDING DOOR POWER CABLE HAS NOT BROKEN AND I HAVE A GARAGE SO MY DOORS DO NOT FREEZE SHUT IN COLD WEATHER (HAVE EXPERIENCED ON SKI TRIPS). THESE ARE SEPARATE PROBLEMS BUT INDICATIVE OF QUALITY PROBLEMS AT TOYOTA ON THE SIENNA DOORS. IN THE EVENT OF A CRASH, I HAVE NO CONFIDENCE I WILL BE ABLE TO OPEN THE DOOR AND GET THE CHILDREN OUT. THE SLIDING DOORS IN THE 2004 TOYOTA SIENNA APPEAR TO BE POORLY DESIGNED AND THE HINGE DEFORMING UNDER NORMAL USE. THE VEHICLE SHOULD BE RECALLED TO FIX THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315520March 2, 2010
VEHICLE SPEED CONTROL
WE OWN A 2005 TOYOTA SIENNA THAT HAS HAD AN ONGOING SUDDEN ACCELERATION PROBLEM SINCE WE BOUGHT THE CAR NEW IN 2005. THE ENGINE WILL SUDDENLY ACCELERATE WHEN TURNING THE CAR AT LOWER SPEEDS. THIS PROBLEM HAS BEEN DOCUMENTED HUNDREDS AND HUNDREDS OF TIMES, BY SIENNA OWNERS ON SIENNACLUB.COM (NO LONGER IN USE) AND ON SIENNACHAT.COM. THE MEMBERS ON THESE SITES HAVE COMPLAINED TO TOYOTA FOR YEARS ABOUT THIS PROBLEM. WE HAVE TAKEN THE CAR IN FOR "REPROGRAMMING" BUT THAT DID NOT FIX THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315547March 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA CE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH. WHEN RELEASING THE FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE MOMENTARILY CONTINUED TO ACCELERATE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS UNDER THE IMPRESSION THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315758March 2, 2010
SUSPENSION:FRONT
AT 28,400 MILES MECHANIC ADVISED THAT BOTH INNER TIE-RODS ARE SHOWING A SMALL AMOUNT OF MOVEMENT WHICH WILL CAUSE PREMATURE TIRE WEAR. I WAS TOLD THAT THERE SHOULD BE NO PLAY AT ALL. SEEMS VERY EARLY IN THE VEHICLE'S LIFE TO HAVE THIS TYPE OF PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315760March 2, 2010
SERVICE BRAKES, HYDRAULIC
2004 TOYOTA SIENNA XLE LTD. THERE WERE TIMES WHEN THE GAS PEDAL WOULD GET STUCK AT 60 MPH OR WHEN I WAS TURNING ON A LONG FREEWAY ON RAMP GOING ABOUT 30-35, THE VAN WOULD ACCELERATE WHEN I DID NOT WANT IT TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315851March 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE ARE MULTIPLE PROBLEMS. INITIALLY THERE WAS A WHISTLING NOISE WHILE DRIVING. THE DEALER REPLACED THE TRANSMISSION OF THE BRAND NEW VAN. THE WHISTLING NOISE WAS REDUCED BUT THERE ARE A BUNCH OF OTHER PROBLEMS. 1. ON START THE RPM GOES TO ABOUT 1600. 2. THERE IS CONSTANT LOAD HUMMING NOISE COMING FROM THE TRANSMISSION/ENGINE. 3. THE VEHICLE PICKUP MAKES A KNOCKING NOISE SOMETIMES OVERALL I DEFINITELY DON'T FEEL SAFE DRIVING THIS VEHICLE. THE DEALER AND MANUFACTURER SAYS ALL THIS IS CONSIDERED TO BE 'WITHIN NORMAL RANGE'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315846March 2, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE BRAKING FAILURE IN MY 2006 TOYOTA SIENNA LIMITED AWD VEHICLE. I HAVE TAKEN THE VEHICLE TO MY MECHANICS WHO HAS BEEN UNABLE TO PROPERLY DIAGNOSE THE PROBLEM. THERE ARE MANY REPORTS OF THIS PROBLEM ON THE INTERNET AND TOYOTA WILL NOT DISCLOSE THE RESOLUTION TO THIS COMMONLY REPORTED PROBLEM WITHOUT CHARGING A $89.99 DIAGNOSTICS CHARGE. THE REPAIR IS REPORTEDLY $1,200 TO $2,000 TOFIX THIS PROBLEM. I BELIEVE THIS IS A SAFETY ISSUE THAT SHOULD BE RECALLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10315870March 2, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE POWER SLIDING PASSENGER DOOR ON MY 2000 TOYOTA SIENNA WILL OPEN BUT WILL NOT CLOSE. IT TOOK ME SEVERAL MINUTES OF VERY FIRM PRESSURE TO OVERCOME THE DOORS AUTOMATIC MECHANISM TO FORCE THE DOOR CLOSED. AS I USE THIS TO DROP MY CHILD OFF AT DAYCARE, I CAN NO LONGER LET HER OUT ON THE CURB SIDE OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315876March 2, 2010
VEHICLE SPEED CONTROL
WE RECENTLY BOUGHT TOYOTA SIENNA LIMITED 2WD. THE VAN STARTED TO ACCELERATE ON ITS OWN AT A LOWER SPEED (FROM 10 TO 35 MPH). IN ADDITION, THE VAN MAINTAINS ITS SPEED WITHOUT USING A CRUISE CONTROL. FURTHERMORE, WHEN THE VAN IS STARTED, THE IDEAL IS VERY HIGH LIKE SOMEONE IS PUSHING ON THE GAS. WE TRIED TO CONTACT THE DEALER IN HICKORY, NC; HOWEVER, NOBODY HAS CONTACTED US BACK TO MAKE AN APPOINTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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