Toyota Sienna Complaints

9,048 consumer complaints on file.

#10395997April 15, 2011
AIR BAGS
AIRBAG SRS LIGHT BEGAN ILLUMINATING WITHOUT ANY PRIOR EVENT. VAN IS CURRENTLY AT DEALER AWAITING SERVICE, HARNESS WIRING PARTS ARE ON BACKORDER. DEALER ADVISES THAT "TOYOTA IS REALLY STEPPING UP ON THIS AND HAS OFFERED TO PAY FOR HALF THE COST OF THE REPAIRS = $1200". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395706April 13, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE VEHICLE WAS PARKED WITH THE REAR LIFT GATE OPEN; HOWEVER, THE CONTACT PRESSED THE BUTTON TO CLOSE THE LIFT GATE AND SHE ATTEMPTED TO TAKE AN ITEM FROM INSIDE THE VEHICLE AND NEARLY SUSTAINED AN INJURY WHEN THE LIFT GATE CONTINUED TO CLOSE. THE CONTACT THOUGHT THERE WOULD BE AN AUTOMATIC OVERRIDE SYSTEM IN PLACE TO STOP THE LIFT GATE FROM CLOSING IF AN OBJECT WAS OBSTRUCTING ITS PATH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT EQUIPPED WITH A FEATURE TO AUTOMATICALLY STOP THE DOOR FROM CLOSING. THE FAILURE AND CURRENT MILEAGES WERE 6,400. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395757April 13, 2011
STRUCTURE:BODY:DOOR
2008 TOYOTA SIENNA LE MY SON - WHO HAS AUTISM HAD ACCIDENTALLY ZIPPED HIS JACKET OVER HIS SEAT BELT. HE GOT SCARED AND ASKED ME TO HELP HIM - SO I OPENING OUR AUTOMATIC SLIDING DOOR (DRIVER SIDE) TO HELP HIM UNZIP THE JACKET. WHILE I STOOD THERE TRYING TO GET HIS JACKET UNZIPPED - THE SLIDING DOOR STARTED TO CLOSE AND PROCEEDING TO SLAM INTO ME 4 TIMES BEFORE IT BACKED OFF (I AM PREGNANT - 26 WEEKS AT THE TIME). IT HAS ON OTHER OCCASIONS AUTOMATICALLY SHUT WITHOUT US ACTIVATING THIS. THIS SCARED ME - AS I ALSO HAVE A 3 YEAR OLD AND OF COURSE AM PREGNANT - WHAT IF IT WAS MY 3 YEAR OLD STANDING THERE WHILE THE DOOR SLAMMED INTO HIM CONTINUALLY? I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ONLINE FROM OTHER SIENNA OWNERS AND WOULD LIKE TO HAVE THIS INVESTIGATED. THE DOOR SHOULD NOT BE CLOSING ALL ON IT'S OWN - AND IT SHOULD NOT SLAM INTO A PERSON OR OBJECT 4 TIMES BEFORE IT BACKS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395795April 13, 2011
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE REAR SLIDING DOOR REMAINED STUCK IN AN OPEN POSITION INTERMITTENTLY. THE FAILURE OCCURRED WHILE USING THE MANUAL OPERATION OR POWER ASSIST BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE OCCASIONS AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THEY ADVISED THE CONTACT THAT A REMEDY WOULD BE AVAILABLE IN MARCH 2011; HOWEVER, WHEN THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED THE DEALER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 5,200 AND THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396452April 13, 2011
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ITEM 1-- THIS IS AN AWD MODEL WITH RUN FLATS AND NO SPACE FOR A SPARE TIRE. THE LOW PRESSURE WARNING FOR THE TIRES IS REVOLUTION BASED, AND THEREFORE DOESN'T ACTIVATE DUE TO THE STIFF WALL RUN FLAT TIRES. I HAVE HAD NUMEROUS OCCASIONS WHERE THE TIRES WERE VERY LOW WITH NO WARNING, AND TWO OCCASIONS WHERE THE TIRES HAD ZERO AIR AND WERE RUINED WITH NO WARNING, AND THE FIRST INDICATION WAS A ROAR AND SUDDEN VERY BUMPY RIDE. THESE 2 EVENTS HAPPENED AT CITY SPEEDS, BUT I FEAR THIS EVENT AT INTERSTATE SPEEDS. THE LATER MODELS WERE EQUIPPED WITH PRESSURE SENSING DEVICES (NOT REVOLUTION SENSING). THE VEHICLE HAS ONLY 38K MILES, PERFECT CONDITION, AND I JUST RENEWED MY EXTENDED WARRANTY FOR 6 MORE YEARS, SO WOULD LIKE A RECALL RETROFIT TO PRESSURE SENSING FOR SAFETY AND PEACE OF MIND. I HAD THOUGHT TOYOTA WOULD DEVELOP A FIX, BUT TO NO AVAIL. I HAVE THIS DOCUMENTED ON TOYOTA SERVICE INVOICES AND THE FACTORY REP HAS REPORTED THERE IS NOTHING TOYOTA CAN DO. ITEM 2--- WHEN PULLING OUT FROM BEHIND A VEHICLE TO PASS AND FLOORING THE ACCELERATOR, THERE IS A FULL SECOND OF HESITATION BEFORE THE DOWN SHIFTING/ACCELERATION BEGINS. THIS HAS CAUSED TWO NEAR MISSES. THIS IS DOCUMENTED WITH TOYOTA, BUT ALL I'VE BEEN TOLD IS THAT IT IS CAUSED BY "DRIVE-BY-WIRE" (?), WHICH I ASSUME IS AN ELECTRICAL SIGNAL AS OPPOSED TO A MECHANICAL THROTTLE CABLE, BUT AGAIN, TOYOTA SAYS THERE IS NOTHING THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395652April 12, 2011
STRUCTURE
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED HE NOTICED THAT THE DRIVERS SIDE DOOR CHECK MOUNT PANEL WAS NO LONGER WELDED IN SOME AREAS. HE STATED THE DOOR MADE A LOT OF NOISE WHEN OPENED OR CLOSED. THE CONTACT NOTICED THE FAILURE A MONTH AGO. HE CALLED THE DEALER AND WAS ADVISED THAT THEY WERE AWARE OF THE FAILURE AND IT WOULD BE COSTLY TO REPAIR TO REPAIR THE VEHICLE. HE CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395679April 12, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
SLIDING DOORS OPEN WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395399April 10, 2011
STRUCTURE:BODY:DOOR
PURCHASED 2011 SIENNA LE VAN IN OCTOBER 2010. ALMOST IMMEDIATELY THE POWER SLIDING DOORS INTERMITTENTLY OPEN AN INCH OR LESS & ALARM SOUNDS. YOU CAN'T OPEN OR CLOSE DOOR AT THIS POINT. YOU HAVE TO MAN-HANDLE IT TO CLOSE. EVEN TURNING OFF THE POWER DOOR WITH THE SWITCH DOES NOT HELP. TOOK IT TO THE DEALER & THEY SAID TOYOTA CORP. KNOWS ABOUT IT BUT NO IDEA HOW TO REPAIR. I SHOULD JUST CHECK BACK AT NEXT 5000 MILES CHECK. WHAT IF DOOR GETS STUCK OPEN & IT'S RAINING.... ONLY OPTION IS TO SHUT OFF THE POWER DOORS & USE MANUALLY. I BOUGHT THIS MODEL BECAUSE OF THE POWER SLIDING DOORS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395324April 9, 2011
AIR BAGS
OUR 2005 TOYOTA SIENNA HAD A SRS LIGHT COME ON THIS WEEK INTERMITTENTLY. WE TOOK IT TO OUR LOCAL DEALERSHIP AND FOUND THAT THERE IS A PASSENGER SIDE AIRBAG HARNESS DEFECT CODE BO111 THAT WILL COST US $2500 DOLLARS TO REPAIR. WE HAVE LESS THAN 100,000 MILES ON OUR VAN. IT HAS NOT BEEN IN ANY ACCIDENTS AND WE HAVE BEEN CURRENT ON ALL OUR SERVICES AND CHECK UP. NOW WE ARE QUESTIONING THE SAFETY OF THE AIRBAGS IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395284April 8, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A 2004 TOYOTA SIENNA. BOTH SLIDING DOORS NOW HAVE BROKEN CABLES AND WILL NOT OPEN FROM THE INSIDE. THEY ONLY OPEN WHEN FORCED OPEN FROM THE OUTSIDE. THE REPAIR COST FROM A TOYOTA DEALER IS $1,600.00 PER DOOR. THE PART ITSELF COST $1,100.00 PLUS THE LABOR. THE DOORS NOW ARE A SAFETY ISSUE SINCE MY SON CAN NOT GET OUT OF THE BACK QUICKLY IF NEEDED. THE CABLES RUSTED AND SEVERED WHILE OPENING. THE DOORS DO NOT HAVE A MANUAL OVERRIDE TO ALLOW OPENING PROPERLY ONCE THE ELECTRONIC OPERATION IS COMPROMISED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395114April 7, 2011
UNKNOWN OR OTHER
2007 TOYOTA SIENNA XLE AT THE THREE YEAR AGE, THE REAR BUNGEE'S THAT MOVE THE REAR HATCH UP AND DOWN BEGAN TO FAIL. TOYOTA RELUCTANTLY (OUT OF WARRANTY) REPLACED. PRIOR TO, THE HATCH WOULD FALL CONTINUALLY AND STRIKE OUR HEADS. IN THE SIX MONTHS SINCE, THE HATCH HAS STAYED UP BUT I FEEL THE NEW BUNGEE'S ARE TOO STRONG. NOW THE AUTOMATIC CLOSING FEATURE HAS FAILED. YOU HAVE TO REALLY PULL ON THE HATCH TO CLOSE. TOYOTA DENIES ANY "HISTORY" OF ISSUES WITH THE HATCH SYSTEM ON OUR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395115April 7, 2011
SERVICE BRAKES, HYDRAULIC
NOTICED A VIBRATION STARTING ON A 2007 TOYOTA SIENNA XLE. INITIALLY THOUGHT IT TO BE TIRE RELATED. UPON INVESTIGATION NOTICED THE LEFT REAR WHEEL WAS TOO HOT TO TOUCH. REVEALED THAT THE BRAKE ASSEMBLY HAD SEIZED AND WAS CAUSING THE BRAKES TO OVERHEAT (BLUE DICK AND CYLINDER). TOYOTA CLAIMS THEY HAVE SEEN THIS ON MANY SIENNA'S AND THEY REGULARLY LUBE THE SLIDES THAT MOUNT THE WHEEL CYLINDER. MINE HAD NOT SEEN LUBE. BRAKE PADS ON THE REMAINDER OF THE CAR WERE ~ 50%. I BELIEVE HAD I NOT FOUND THIS, THERE WOULD HAVE BEEN A FIRE (IT WAS THAT HOT). NOW I'M STUCK ON MY $ TO PAY ALMOST $1000 FOR NEW BRAKES (OPTED TO OVERHAUL THE OTHER THREE TO ELIMINATE THE SAME PROBLEM ELSEWHERE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394402April 6, 2011
AIR BAGS
THE AIR BAG LIGHT BEGAN FLASHING A COUPLE OF MONTH AGO. I TOOK THE VAN TO THE DEALER WHO TOLD ME THERE WERE TWO ERROR CODES AND THAT SINCE THEY WEREN'T SURE EXACTLY WHAT WAS WRONG, THE ENTIRE SYSTEM WOULD HAVE TO BE REPLACED. TOTAL: $4400 AND CHANGE. THE REP ALSO TOLD ME HE'D ONLY HEARD OF THIS HAPPENING ONCE BEFORE, AND HIS RECOMMENDATION WAS THAT I SIMPLY TRADE IT IN AND BUY A NEW TOYOTA (OF COURSE). I HAVE 8 PAYMENTS LEFT. IT ONLY HAS 83K MILES AND IS FIVE YEARS OLD. THE COMPLAINTS ABOUT THE 2006 SIENNA AIR BAGS FAR OUTNUMBER THE OTHER PROBLEMS WITH THIS VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394427April 6, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SLIDING DOOR WOULD NOT REMAIN CLOSED AND THE LATCH WOULD NOT CATCH. THE VEHICLE WAS REPAIRED TWICE BY THE DEALER BUT THE FAILURE CONTINUED TO RECUR. THE CONTACT CALLED THE MANUFACTURER AFTER THE THIRD FAILURE WHO OFFERED TO COVER THE COST OF THE PART AND THE CONTACT WOULD BE LIABLE FOR THE LABOR COSTS. THE VEHICLE WAS SCHEDULED FOR A THIRD REPAIR. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394303April 5, 2011
EXTERIOR LIGHTING
2004 TOYOTA SIENNA MOISTURE IN PASSENGER SIDE HEADLIGHT ASSEMBLY DIMINISHES THE BRIGHTNESS OF THE LIGHT AND REDUCES VISIBILITY. TO REPLACE THE ASSEMBLY THE DEALER QUOTED OVER $400. THIS IS APPARENTLY A PROBLEM MANY TOYOTA SIENNA OWNERS HAVE. TOYOTA SHOULD ISSUE A RECALL FOR THIS PROBLEM WHICH IS A SAFETY ISSUE. DRIVING ON DARK, SMALL WINDING ROADS WITH ONE HEADLIGHT NOT GIVING OUT ENOUGH LIGHT IS DANGEROUS. SHAME ON TOYOTA FOR IGNORING THIS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394305April 5, 2011
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH, THE HOOD ABRUPTLY OPENED AND SHATTERED THE WINDSHIELD. THE CONTACT STATED THAT THE HOOD WAS PULLED DOWN AND THE VEHICLE WAS DRIVEN TO HIS PLACE OF RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT WAS AWAITING A CALL BACK FORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394328April 5, 2011
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE REAR SLIDING DOOR WOULD NOT CLOSE DUE TO A BALL JOINT THAT CONNECTED TO THE DOOR ASSEMBLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BALL JOINT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO PROVIDED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394160April 4, 2011
LATCHES/LOCKS/LINKAGES
THE HANDLE ON THE HATCH OF OUR 2007 TOYOTA SIENNA MELTED LAST YEAR AND ONLY WORKS OFF AND ON. IT IS VERY DIFFICULT TO OPEN, LEAVES BLACK RESIDUE ON YOUR HAND IN THE SUMMER AND FREEZES AND WON'T WORK AT ALL IN THE WINTER. UPON CALLING THE DEALERSHIP AND TOYOTA I WAS TOLD THERE WAS NO RECALL AND THIS MUST BE FIXED AT MY COST DUE TO WARRANTY EXPIRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394167April 4, 2011
WHEELS
WHEEL RIMS ON 2006 SIENNA ARE DETERIORATING WITH BUBBLING OF ALLOY WHEELS APPEARING ON RIMS. BUBBLING IS OCCURRING THROUGHOUT WHEELS AND NOT IN ONE AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394195April 4, 2011
UNKNOWN OR OTHER
WHILE TRYING TO PARK MY 2010 TOYOTA SIENNA WITH ONE FOOT ON THE BRAKE THE VEHICLE ACCELERATED INTO A SIGN POST AND INTO THE VACUUM AT THE CAR WASH. THE VEHICLE'S BRAKES WENT SOFT AND UNRESPONSIVE EVEN WITH BOTH FEET ON THE PEDAL, IT ONLY STOPPED WHEN IT COULD NOT GO ANY FURTHER AND I WAS ABLE TO PUT THE VEHICLE IN NEUTRAL. THERE WAS DAMAGE TO THE DRIVER SIDE FRONT QUARTER PANEL AS WELL AS PROPERTY DAMAGE. I SIMPLY COULD NOT STOP THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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