Toyota Sienna Complaints

9,048 consumer complaints on file.

#10412430July 15, 2011
AIR BAGS
2006 TOYOTA SIENNA AIR BAG LIGHT CAME ON AND TOOK THE CAR FOR 60,000 SERVICE MENTAINANCE AT 62,000 AND THE DEALER SAID PASSENGER SIDE WIRE HAS TO REWIRE AND QUOTE ME 2400 TO FIX. IT IT IS A WIRE HARNESS FAILURE, IT IS A MANUFACTURE DEFECT AND TOYOTA HAS TO RECALL AND FIX THE PROBLEM. THIS IS A MAJOR SAFETY ISSUE AND NHTSA HAS TO FOLLOW UP THE COMPLAINTS ABOUT THIS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412438July 15, 2011
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR MAKES A POPPING SOUND WHEN OPENED. RESULTING IN THE DOOR TO OPEN FURTHER THEN NORMAL WHEN AJAR. NOW THE DOOR IS AT THE POINT WHERE IT WON'T OPEN ALL THE WAY AND THE WINDOW WILL NOT ROLL DOWN COMPLETELY. I READ SOME POSTS ONLINE AND APPARENTLY THE ISSUE HAS BEEN ACKNOWLEDGED BY TOYOTA BUT THEY HAVE NOT YET RECALLED THE CAR FOR THIS PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413078July 15, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, SHE APPLIED THE BRAKES AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WOULD NOT STOP UNTIL CRASHING INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED, BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 4,800. UPDATED 08/10/11*LJ UPDATED 08/12/11. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10412309July 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2008 SIENNA HESITATES WHEN GAS PEDAL IS PRESSED AFTER SLOWING DOWN. THE ENGINE REVS FAST (ENGINE IS LOUD) BUT CAR DOES NOT RESPOND ACCORDINGLY BY MOVING AHEAD UNTIL A COUPLE OF SECONDS LATER. USUALLY I WOULD RELEASE THE GAS PEDAL TO PREVENT THE ENGINE REV FROM GOING VERY HIGH. THIS HAPPENS INTERMITTENTLY. DEALER COULD NOT REPLICATE THE PROBLEM AND SERVICE MANAGER EXPLAINED THAT WAS PROBABLY CAUSED BY A DELAY IN TRYING TO GET THE CORRECT SHIFT. THERE WAS NO TSB ON THE PROBLEM ACCORDING TO THE MANAGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412346July 14, 2011
SEAT BELTS
2005 SIENNA MIDDLE ROW PASSENGER SIDE SEATBELT IS STUCK AND WILL NOT RETRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412819July 13, 2011
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPEN WHEN USING REMOTE AS WELL AS WHEN IT WAS MANUALLY ATTEMPTED TO OPEN. GOOD THING WE HAVE ONE MANUAL SLIDING DOOR...THOUGH THIS DOOR IS AUTOMATICALLY LOCKED WHEN GAS TANK DOOR IS OPEN. UPDATED 08-29-11 *BF UPDATED 3/08/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411938July 12, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE CABLE FRACTURED AND THE PASSENGER SIDE SLIDING DOOR SLAMMED SHUT. THE DEALER DIAGNOSED THAT THE MOTOR AND CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTING THE CONTACT WITH THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412030July 12, 2011
LATCHES/LOCKS/LINKAGES
THE CABLE WHICH DRIVES THE SLIDING DOOR IS COMPLETELY EXPOSED TO ELEMENTS. (YOU'LL FIND IT WITHIN THE GROOVE LOCATED UNDER THE REAR SIDE WINDOWS) THIS CABLE IS MADE OF SOME KIND OF METAL (STEEL? WHO KNOWS.) THEN COATED WITH A BLACK PLASTIC/ACRYLIC/RUBBER CASING (SUCH AS AN ELECTRICAL WIRE). WITH TIME, THE CASING BEGINS TO DRY AND BE BRITTLE, CAUSING IT TO CRACK AND FALL OFF THE WIRE, LEAVING THE WIRES COMPLETELY VULNERABLE TO GETTING WET, RUST, FREEZE, ETC, ALSO RUBBING EXTENSIVELY UNPROTECTED AGAINST THE GEARS. WITHIN A FEW MONTHS OR EVEN WEEKS, THE METAL CABLE WIRES SNAP THUS GETTING CAUGHT IN THE MECHANISM. ONE THING LEADS TO ANOTHER AND THE WHOLE CABLE SNAPS, MAKING THE DOOR JAM ALTOGETHER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412061July 12, 2011
LATCHES/LOCKS/LINKAGES
WE HAVE A 2006 TOYOTA SIENNA. WE HAVE HAD THE LEFT SLIDING DOOR LATCH REPLACED TWICE. WE HAVE HAD THE RIGHT SLIDING DOOR LATCH REPLACED ONCE. THE LEFT ONE HAS FAILED ONCE AGAIN. EVERYTIME IT FAILS MY WIFE HAS BEEN DRIVING AND THE LEFT SLIDING DOOR HAS OPENED WHEN THE VAN IS IN MOTION. TOYOTA KNOWS ABOUT THE PROBLEM AND THERE HAVE BEEN NO RECALLS YET. I HAVE ALREADY SPENT $1700 ON MAINTENANCE ON THESE DOORS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412075July 12, 2011
UNKNOWN OR OTHER
2011 SIENNA LE REAR VIEW MIRROR VIBRATES WHILE CAR ENGINE IS TURNED ON AND WHEN CAR IS IN DRIVING VIBRATE TO THE POINT THAT MAKES A PERSON DIZZY. SPOKE TO TOYOTA SERVICE REGARDING THIS SAFTY CONCERN, BUT WE WERE TOLD THAT THE VIBRATION ON THE MIRROR COMES WITH A CAR DESIGN, NOT A MALFUNCTIONAL PART, REFUSE TO REPLACE OR ATTEMP TO SOLVE THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411830July 11, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY COMPLAINT INVOLVES THE TOYOTA SIENNA MINIVAN (MINE IS A 2007). I BELIEVE TOYOTA IS AWARE OF A DEFECT IN THE REAR AC LINES WHICH CAUSES THEM TO PREMATURELY CORRODE NEAR THE REAR AXLE. THIS CAUSES A RELEASE OF THE REFRIGERANT INTO THE ATMOSPHERE AND MANDATES THE LINES BE REPLACED BY THE OWNER AT A COST OF APP. $1200. MY VEHICLE WAS PURCHASED NEW IN MAY 2007 AND HAS 45K MILES- NO ACCIDENTS, ALWAYS PROPERLY MAINTAINED. THIS VAN WAS RECENTLY RECALLED FOR EXCESS CORROSION IN THE SPARE TIRE CARRIER WHICH CAUSES THE SPARE TIRE TO FALL OUT. THE FOLLOWING IS A QUOTE FROM THEIR PRESS RELEASE: THE RECALL INCLUDES CERTAIN 1998 THROUGH 2010 MODEL YEAR SIENNA 2WD VEHICLES EQUIPPED WITH A SPARE TIRE AND OPERATED IN COLD CLIMATE AREAS WITH HIGH ROAD SALT USE. IN ADDITION TO THE DISTRICT OF COLUMBIA, VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING COLD CLIMATE STATES WITH HIGH ROAD SALT USAGE ARE COVERED BY THIS RECALL: CONNECTICUT, DELAWARE, ILLINOIS, INDIANNA, KENTUCKY, MASSACHUSETTS, MARYLAND, MAINE, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VIRGINIA, VERMONT, WISCONSIN AND WEST VIRGINIA. THE CORROSION RESISTANCE OF THE SPARE TIRE CARRIER IN INSUFFICIENT WHEN VEHICLES ARE OPERATED IN AREAS WHERE A LARGE AMOUNT OF ROAD SALT IS APPLIED. IN THE WORST CASE, THE CARRIER CABLE MAY FAIL AND THE SPARE TIRE COULD BECOME SEPARATED FROM THE VEHICLE... THE DEALERSHIP SERVICE REP STATED TO ME THAT HE SEES THIS FAILURE VERY OFTEN, AND THE PARTS DEPT. KEEPS THE PARTS IN STOCK DUE TO FREQUENCY OF REPLACEMENT. THE REPLACEMENT PARTS HAVE NOT BE IMPROVED AND CARRY THE SAME PART #. I CALLED TOYOTA'S CUSTOMER CARE LINE AND WAS TOLD THEY WOULD NOT PROVIDE ANY ASSISTANCE. PLEASE SEARCH ONLINE FOR OTHERS WITH THE SAME PROBLEM- THERE ARE MANY. R134A REFRIGERANT LEAKING INTO THE ATMOSPHERE IS A SEVERE ENVIRONMENTAL PROBLEM AND TOYOTA SHOULD BE HELD RESPONSIBLE FOR REPAIRS AND COSTS TO CONSUMERS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411899July 11, 2011
VISIBILITY:WINDSHIELD
THE DAY AFTER PICKING UP MY NEW 2011 TOYOTA SIENNA MINIVAN, I NOTICED A DISTORTION ACROSS THE LOWER 3" OF THE WINDSHIELD. IT IS VERY DISTRACTING, AS THE PAINT STRIPES ON THE ROAD "BEND" TOWARDS THE DRIVER. IT'S WORSE AT NIGHT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410862July 7, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING SYMBOL ILLUMINATED AND BEGAN TO FLASH. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT AIR BAG SYSTEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED $500 TOWARDS THE REPAIR EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411231July 5, 2011
AIR BAGS
IMMEDIATELY AFTER WARRANTY WORK ON DRIVER SIDE DOOR, THE AIRBAG WARNING LIGHT CAME ON (ON THE WAY HOME FROM DEALER). DEALER CLAIMED THAT THERE WAS NO CONNECTION BETWEEN THEIR REPAIR WORK AND THE AIRBAG PROBLEM. THEY REPLACED THE DRIVER SIDE AIRBAG FOR TOTAL COST OF $740.00. THE WARNING LIGHT WENT OUT AND STAYED OUT FOR A FEW MONTHS. WHEN IT CAME BACK ON THE DEALER SAID THE WIRING HARNESS ALSO NEEDED TO BE REPLACED AT COST OF AT A COST OF $2,250. ALMOST $3,000 FOR THE ALL THE REPAIRS. THE DEALER CANNOT EXPLAIN WHY THE PART WOULD FAIL, OR WHY THEY REPLACED THE AIRBAG SINCE IT DID NOT SOLVE THE PROBLEM. FAILURE OCCURRED WITHIN THE 60 MONTHS OF THE WARRANTY BUT OVER THE 60,000 MILES. DEALER REFUSES TO PAY FOR ANY OF THE REPAIRS. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410539July 5, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SLIDING DOOR DOES NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410544July 5, 2011
AIR BAGS
I HAVE A 2007 TOYOTA SIENNA VAN. THE SRS LIGHT INTERMITTENTLY COMES ON. I TOOK IT IN FOR GENERAL MAINTAINANCE AS WELL AS TO CHECK THE AIR BAGS. I GOT AN ERROR CODE OF BO111 AND WAS TOLD IT WOULD BE SEVERAL HUNDRED TO FIX. I CHOSE NOT TO HAVE IT FIXED AT THIS TIME AS IT WAS THE PASSENGER SIDE. NOW THE LIGHT HAS GONE OFF. IM NOT SURE IF IN FACT IT IS AN AIRBAG PROBLEM OR ELECTRICAL. I WAS ALSO IN AN ACCIDENT IN 2009 WHICH I COULD NOT EVEN OPEN MY DOOR AND THE VEHICLE WAS NOT DRIVEABLE AND THE AIRBAGS DID NOT DEPLOY. TOYOTA IS LOOKING INTO THIS. HOPEFULLY, IT WILL BE COVERED BECAUSE I DO BELIEVE THIS IS A MANUFACTURERS ISSUE. *KB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10410339July 3, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
ON THE DRIVER SIDE SLIDING DOOR, TWO OUT OF THREE BOLTS THAT HOLD THE LOCKING LATCH HAVE FALLEN THROUGH THE SHEET METAL. THE RESULT IS THAT THE DOOR OPEN INDICATOR LIGHT GOES ON AND OFF WHILE WE ARE DRIVING AND THE DOOR IS TECHNICALLY OPEN WHILE WE ARE DRIVING, ALBEIT LOCKED. AS PER SOME QUICK INTERNET RESEARCH, THIS IS NOT AN UNCOMMON PROBLEM BUT ONE THAT TOYOTA WILL NOT FIX. IT IS NOT THE RESULT OF ANY USER MISUSE AND I THEREFORE AND DISAPPOINTED BY TOYOTA'S STANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410310July 2, 2011
VEHICLE SPEED CONTROL
WE HAVE A 2011 TOYOTA SIENNA XLE THAT HAS ACCELERATION ISSUES. WHILE IN CRUISE CONTROL, WHEN THE VEHICLE NEEDS TO ACCELERATE TO REGAIN SPEED OR UP A SLOPE, THE ENGINE RACES TO 5000-5500 RPM BEFORE SPEEDING UP. ALSO, ON SOME LEFT TURNS THE ENGINE NEARLY DIES. THE DEALER SAYS THE ENGINE RACING PROBLEM IS NORMAL AND PART OF THE ENGINEERING. BIG PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412702July 1, 2011
VISIBILITY
REMOTE CONTROLLED REAR VISION MIRROR QUIT FOLDING, AGAINST OR AWAY AS DESIGNED. SERVICE WRITER AT TOYOTA REFUSED REPAIR UNLESS OWNER PAID $450. REPAIRS NOT PERFORMED SINCE MIRRORS REMAINED FOCUSED. IN JUNE 2011, THE MIRROR ON THE PASSENGER SIDE FRONT DOOR BEGAN FOLDING BACK AND FORTH WITH THE WIND, ABOUT AN INCH FROM MECHANICAL FAILURE. MIRROR DESIGNED WITHOUT A WAY TO STOP MIRROR FROM FOLDING. VEHICLE HAS ZERO ACCIDENTS, MIRROR HAS NEVER BEEN DAMAGED OR REPAIRED AND FOLDING OPTION RARELY USED SINCE NEW. HOW MANY TOYOTA'S ARE BEING DRIVEN WITH UNRELIABLE VISION DUE TO FAULTY MIRRORS THAT WILL NOT LOCK INTO PLACE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410106June 30, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TOYOTA SIENNA AUTOMATIC SLIDING DOOR FAILED. THE DOOR IS UNABLE TO BE OPENED EVEN IN MANUAL MODE. THIS IS A DESIGN FLAW AND A SERIOUS SAFETY ISSUE AS MY CHILDREN NEED TO CLIMB OVER SEATS TO EXIT THROUGH THE ONLY DOOR THAT WORKS. WHEN THAT CABLE MECHANISM BREAKS, THEY WILL HAVE NO WAY TO EXIT THE VEHICLE IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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