Toyota Sienna Complaints

9,048 consumer complaints on file.

#10470762August 15, 2012
SEATS
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN ENGAGING THE BRAKES THE FRONT DRIVER SEAT WOULD SLIGHTLY SLIDE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS PERFORMING UP TO MANUFACTURER SPECIFICATIONS. AS A RESULT, THEY DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470779August 15, 2012
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
SLIDING DOOR IS NOT OPEN AND CLOSE WHEN USING ELECTRICAL BUTTON. WE GOT THE EXTEND WARRANTY BUT WHEN WE BRING TO TOYOTA DEALER THEY TOLD US HAVE TO PAY $295.00 TO CHECK IT . IF A DEFECT IS NOT UNDER WARRANTY. I FILL IT IS NOT FAIR. DOOR IS NOT OPEN BECAUSE THE LATCH WAS NOT RELEASE BY PUSHING BUTTON. IS IT SAFE WHEN CHILDREN ARE IN SIDE? IF WE REMOVE THE LATCH EVERYTHING IS WORKING FINE. PLEASE HELP AMERICAN CONSUMER TO MAKE TOYOTA RESPONSIBLE FOR ANY LACK OF ASSEMBLY. THEY HAVE TO PAY FOR THE TIME OF INCONVENIENT ALSO. PLEASE INVESTIGATE THIS ISSUE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470794August 15, 2012
SEAT BELTS
PASSENGER SEAT BELTS ON THE RIGHT SIDE IN MIDDLE AND REAR ROW TIGHTEN, OR RETRACT, WHEN PASSENGER SITS BACK. THEN THEY DO NOT RELEASE WHEN THE PASSENGER LEANS FORWARD. THIS MEANS THAT THE SEAT BELT GETS TIGHTER AND TIGHTER UNTIL IT IS VERY UNCOMFORTABLE. OUR KIDS COMPLAINED ABOUT THE SEAT BELTS BEING TOO TIGHT BUT THEY SEEMED TO BE WORKING PROPERLY WHEN I CHECKED THEM. IT SEEMS TO BE AN INTERMITTENT PROBLEM. WHEN I FINALLY EXPERIENCED THIS MYSELF, WE WERE JUST OUT OF THE WARRANTY PERIOD. QUOTE WAS $500 TO REPAIR EACH ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470791August 15, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HAD BECOME INOPERABLE. THE RETAINING ROD THAT KEPT THE DOOR FROM OPENING WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470821August 15, 2012
SERVICE BRAKES
I WAS DRIVING IN TOWN ON DRY PAVEMENT ON A RELATIVELY FLAT STREET. I STARTED BRAKING FOR A STOP LIGHT. THE ABS SYSTEM KICKED IN AND WAS MAKING THAT AWFUL PULSING NOISE THAT IT USUALLY MAKES ON ICY ROADS. THEN SUDDENLY THERE WERE NO BRAKES AT ALL. I THINK THE PEDAL WENT TO THE FLOOR. I COULD NOT BRAKE AND RAN INTO THE CAR IN FRONT OF ME. WE PULLED INTO A PARKING LOT AND THEN THE BRAKES WERE WORKING FINE. ON THE DRIVE TO THE REPAIR PLACE THEY WORKED. THEY COULD NOT FIND ANYTHING WRONG. I'M SCARED TO DRIVE IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10470607August 14, 2012
POWER TRAIN, ENGINE
WE HAVE OWNED THE SIENNA FOR 4 YEARS AND 53,000 MILES WITHOUT INCIDENCE. WE HAVE HAD IT SERVICED BY THE TOYOTA DEALER AND HAVE HAD ALL SCHEDULED MAINTENANCE. ONE AFTERNOON, AFTER DRIVING THE SIENNA ALL DAY, WE PULLED IT INTO OUR DRIVEWAY (WHICH IS ON A SLIGHT INCLINE) AND PLACED IT INTO PARK. AFTER DOING THIS, INSTEAD OF THE BRAKES BEING APPLIED, THE SIENNA ROLLED BACK AS THOUGH IT WERE IN NEUTRAL. WE BROUGHT THE SIENNA TO THE TOYOTA DEALER WHO INSPECTED IT. THEY TOLD US THE PIN THAT ENABLES THE BRAKES UPON PLACING THE SIENNA IN PARK WAS COMPLETELY SHOT AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE SERVICE MANAGER SAID HE HAS NEVER SEEN SOMETHING LIKE THIS BEFORE AND THAT THESE PINS DON'T WEAR OUT OVER TIME. THE SERVICE MANAGER ALSO TOLD US THAT YOU WOULD ONLY SEE DAMAGE TO THE PIN IF YOU WERE DRIVING THE CAR AND THEN SUDDENLY PUT IT INTO PARK WHILE MOVING AT A HIGH SPEED. THE SERVICE MANAGER CONTACTED THE OFFICES OF TOYOTA CORPORATE AND HAD THE CASE REVIEWED. IT WAS DETERMINED BY TOYOTA CORPORATE TO BE RELATED TO THE WARRANTY AND THEY ARE REPLACING THE ENTIRE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470671August 14, 2012
STRUCTURE:BODY
BOTH SLIDING DOORS ON OUR VAN STARTED TO SLOW WHEN OPENING AND CLOSING AND BEGAN TO MAKE A CLICKING OR CRACKLING NOISE. WE TOOK IT TO THE DEALER FOR INSPECTION AND WERE TOLD THAT THE FRAMES WERE BENT ON BOTH SIDES AND WE WERE RESPONSIBLE FOR THE REPAIR. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS LOW MILES ON IT. THERE IS NO REASON FOR THE DOOR FRAMES TO BEND OTHER THAN A MANUFACTURER DEFECT. I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME PROBLEM ON THE 2008 SIENNA. TOYOTA NEEDS TO BE HELD ACCOUNTABLE FOR THIS PROBLEM. THERE HAVE BEEN INTERNET REPORTS OF DOORS COMING OPEN WHILE DRIVING. OUR CAR IS STILL UNDER WARRANTY AND WE ARE BEING TOLD IT IS NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470474August 13, 2012
STRUCTURE:BODY
OUR CAR STARTED HAVING PROBLEMS IN 2008 WITH THE PASSENGER SIDE REAR SLIDING DOOR. IT BECAME GRADUALLY MORE DIFFICULT TO OPERATE AND EVENTUALLY WOULD NOT OPEN AT ALL. WHEN I TOOK THE CAR TO THE DEALER IN 2009 (IT HAD 99,000 MILES), THE TOYOTA DEALER SAID THAT IT WAS A 'KNOWN PROBLEM WITH SIENNAS AND RECOMMENDED CUTTING THE DOOR CABLE. HE SAID IT WOULD COST OVER $1000 TO FIX. I PAID TO HAVE THE PROBLEM DIAGNOSED. THE SLIDING DOOR FAILURE IS A SAFETY ISSUE FOR US, AND ANYONE WITH CHILDREN. THE DOOR IS NOW OPERATED MANUALLY, WHICH IT WAS NOT DESIGNED TO DO. IT REQUIRES AN UNREASONABLE AMOUNT OF FORCE TO OPEN/CLOSE. THE SAFETY MECHANISMS, WHICH WERE DESIGNED INTO THE DOOR TO PREVENT INJURY, ' THESE SENSORS DO NOT OPERATE NOW. MY PRE-TEEN CHILDREN HAVE TO GET OUT OF THE CAR ON THE STREET SIDE, SINCE THE DOOR IS TOO DIFFICULT TO OPERATE. I FEEL THAT THIS DOOR FAILED BECAUSE OF A DESIGN DEFECT WHICH TOYOTA HAS KNOWN ABOUT FOR SEVERAL YEARS. TOYOTA HAS APPARENTLY INTENTIONALLY DELAYED THE RELEASE OF THE 'WARRANTY ENHANCEMENT IN ORDER TO PURPOSEFULLY EXCLUDE AS MANY OWNERS AS POSSIBLE FROM THIS PROGRAM IN ORDER TO AVOID PAYING FOR REPAIRS. MY CAR, WHICH HAD DEALER-DOCUMENTED REAR DOOR FAILURE IN 2009 AT 99K MILES, IS NOW EXCLUDED FROM THE REPAIR PROGRAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470305August 12, 2012
SERVICE BRAKES
I BOUGHT A BRAND NEW 2011 TOYOTA SIENNA XLE IN MAY OF 2011 FROM JAY WOLFE TOYOTA IN KANSAS CITY MO. AFTER 1000 MILES WITHIN LESS THAN A MONTH, STARTED HAVING BRAKE PROBLEMS. WHEN I PRESS THE BRAKE, IT WAS GLIDING, TAKING THE PADDLE TO THE FLOOR IN ORDER TO STOP THE VEHICLE EVEN AT SLOW SPEEDS. I WAS ENROUTE TO OMAHA FOR THE WEEKEND WITH MY FAMILY AND KIDS WHEN I STARTED HAVING THE BRAKE PROBLEM. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY TOOK 4 DAYS TO CHECK AND DETERMINE IT WAS AIR IN THE BRAKE SYSTEM. I AM SURE THERE WAS MORE TO IT BUT THAT IS ALL THEY SAID AND FIXED. ONE PERSON FROM CORPORATE WAS THERE AND TOLD US AND GUARANTEED THAT WE SHOULD NEVER SEE THIS PROBLEM AGAIN. NOW LESS THAN A YEAR AFTER AT 26000 MILES STARTED HAVING SAME ISSUES WITH BRAKE. NOW THE DEALERSHIP SAYS THERE MAY BE A LEAK IN THE BRAKE SYSTEM THAT MAY NOT HAVE BEEN LOOK AT BEFORE. I ADVISED THEM DUE TO SAFETY OF MY FAMILY AND MY KIDS AND OTHERS ON THE ROAD, I AM NOT TAKING THIS VEHICLE BACK AND I REQUESTED TO BE REPLACED WITH ANOTHER NEW VEHICLE SINCE THEY ARE AT FAULT BY SELLING ME A VEHICLE WITH A BRAKE PROBLEM AND BY NOT FIXING IT RIGHT IN THE FIRST PLACE. NOTING THAT TOYOTA HAVE HAD PROBLEMS WITH MANY CARS WITH BRAKE FAILURE IN THE PAST. PLEASE ADVISE ME WHAT I WOULD NEED TO DO IN ORDER TO GET MY VEHICLE REPLACED FOR THE SAFETY OF MY FAMILY AND KIDS SINCE I NO LONGER FEEL SAFE BEING IN THE CURRENT VEHICLE. THANK YOU, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470320August 12, 2012
STRUCTURE:BODY:DOOR
THE PROBLEM IS WITH OUR FRONT DRIVERS DOOR. IT STARTED OUT CLOSING ON MY LEG AND SQUEAKING. SINCE MY DRIVEWAY IS ON A SLIGHT HILL, I ATTRIBUTED IT TO THIS. I NEVER RECEIVED THE WARRANTY ENHANCEMENT? REGARDING THIS OR I WOULD HAVE KNOWN THESE WERE DUE TO A DEFECT WITH THE CAR DOOR HINGE WELDING AND WE WOULD HAVE BROUGHT IT IN FOR REPAIRS. SINCE THEN, THE DOOR STARTED TO MAKE A VERY LOUD CLICKING AND SQUEAKING NOISE. TOYOTA??S REPAIR, AS I HAVE READ, WAS TO REPLACE THE DOOR COMPLETELY. IT SAID THAT RE-WELDING WOULD NOT HOLD. WHEN ASKING ABOUT REPAIRING IT AT THE WALNUT CREEK DEALERSHIP, I WAS TOLD TO BRING IT TO A WELDING PLACE. I CALLED TOYOTA CORPORATE SEVERAL TIMES. CASE #[XXX]-I SPOKE WITH [XXX] WHEN ASKING HER WHY WE NEVER RECEIVED THIS NOTICE, SHE STATED THAT ??SHE COULD NOT GUARANTEE THAT ONE WAS MAILED TO US. I ASKED HER HOW WE WERE SUPPOSED TO KNOW THAT THIS WAS A PROBLEM AND HER RESPONSE WAS THAT IF I ALWAYS BROUGHT MY CAR TO THE TOYOTA DEALERSHIP THAT I COULD RELY ON THEM TO DIAGNOSE THE PROBLEM. FIRST, TOYOTA SHOULD FIX IT UNDER THE WARRANTY SINCE THEY NEVER NOTIFIED ME AND SECOND, SHOULDN'T A DOOR BE ON PROPERLY FOR SAFETY? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470318August 12, 2012
STRUCTURE:BODY:DOOR
OUR 2004 SIENNA VAN WAS AT THE DEALERSHIP FOR A REPAIR UNDER WARRANTY ENHANCEMENT. IN THE PAST, THE DOOR HAD CLOSED ON MY CHILD NUMEROUS TIMES DUE TO A DEFECT. AFTER THAT THE DOOR DID NOT CLOSE AT ALL UNLESS WE WENT OUT OF OUR VAN AND PUSHED UP ON IT AS IT WAS CLOSING. A MECHANIC AT TOYOTA POINTED OUT TO ME CHIPPED PAINT ABOVE THE DOOR WHICH WE WERE TOLD INDICATED THAT THE DOOR WAS SAGGING DUE TO THE HINGE NOT BEING STRONG ENOUGH TO HOLD THE DOOR PROPERLY & THAT THE HINGE NEEDED TO BE REPLACED. WHEN OUR VAN WAS IN FOR THE RECENT ENHANCED WARRANTY REPAIR, WE WERE TOLD THAT ALL OF THE REPAIR WAS COVERED EXCEPT THE HINGE, WHICH COSTS US $224.05. WE WERE TOLD THE HINGE NEEDED TO BE REPLACED OR WE WOULD CONTINUE TO HAVE THE DOOR GO OUT ON US.!THIS IS THE CAUSE OF THE PROBLEM ACCORDING TO SEVERAL TOYOTA MAINTENANCE TECHS, BUT THEY ARE CHARGING CUSTOMERS TO PAY FOR SOMETHING THAT SHOULD BE PART OF THE WARRANTY. IN ADDITION, ON OUR INVOICE IT STATED THAT OUR PASSENGER SLIDING DOOR THE CABLES ARE ALSO FRAID AND THE HINGE HAS PLAY. WHEN ASKING WHY THEY DID NOT DO THE WARRANTY ENHANCEMENT ON THIS DOOR, WE WERE TOLD THAT BECAUSE THE DOOR IS NOT TOTALLY NON-FUNCTIONING, THEY WILL NOT REPAIR IT EVEN THOUGHT THEY STATED THE PARTS ARE BAD! WE QUESTIONED BOTH TOYOTA WALNUT CREEK AND TOYOTA CORPORATE (CASE # [XXX] AND SEVERAL OTHER CASE #'S) SEVERAL TIMES EACH AND GOT NO HELP FROM EITHER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470245August 11, 2012
STRUCTURE:BODY
DOOR CHECK BROKEN ON DRIVERS SIDE DOOR. I AM TOLD THIS REQUIRES THE DOOR TO BE REPLACED AT A COST OF $2,000. AS A RESULT, I HAVE AN UNSAFE SITUATION SINCE I HAD TO REMOVE THE DOOR CHECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470175August 10, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE SUSPENSION AND FRONT STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469908August 8, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
WE HAVE HAD COMPLETE SLIDING DOOR FAILURE FROM THE LATCH RELEASE MOTOR FOR BOTH THE PASSENGER AND DRIVER SIDE DOORS. THE MALFUNCTION IS ELECTRICAL AND WAS IN NO WAY CAUSED BY MIS-TREATMENT OR AN ACCIDENT. THE PASSENGER SIDE DOOR FAILED FIRST AND SEVERAL WEEKS LATER THE DRIVER SIDE SLIDING DOOR FAILED IN THE SAME MANNER. THIS FAILURE HAS RESULTED IN PASSENGERS NOT BEING ABLE TO OPEN THE SLIDING DOORS FROM THE INSIDE OF THE CAR. THE DOORS WILL ONLY OPEN FROM THE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469530August 7, 2012
ENGINE
DRIVING ON THE FREEWAY @ 85MPH WHEN THE CHECK ENGINE LIGHT CAME ON. PROMPTLY, I PULLED THE TOYOTA MANUAL WHICH SAID COULD BE FAULTY GAS CAP AND MAY GO OFF WITH CONSECUTIVE DRIVES ONCE FIXED OR IF IT STAYS ON AFTER TO GO TO DEALER. THE CAR WAS RUNNING FINE SO I HEADED TO MY EXIT TO PULL OVER. SHORTLY, THEREAFTER A HORRIBLE DIESEL ENGINE GRINDING NOISE. I HAD JUST HAD MY TIRES ROTATED (REPLACED JUST ONE MONTH PRIOR) THAT WEEKEND AND THE OIL CHANGED THE WEEKEND BEFORE. AS I WAS ABOUT TO PULL OVER THE ENGINE OIL LIGHT FLASHED. WHEN I PULLED OVER I IMMEDIATELY CHECKED THE OIL STICK DRY WE HAD BEEN GIVEN THE RUN AROUND ABOUT THE PART BY MOSSY NISSAN THAT THE PART WAS ON BACKORDER AND WAS PART OF THE RECALL. THE VEHICLE WAS LATER TOWED TO TOYOTA OF POWAY AND FOR $500+ TO INSPECT AND REPLACE THIS HOSE(NOT PART OF RECALL) WANTED ANOTHER $3000 TO TEAR DOWN THE ENGINE AND THE ADDL CHARGES TO FIX I HAVE RELIGIOUSLY HAD MY OIL CHANGED AND HAVE ALWAYS HAD MY TOYOTA CERTIFIED MECHANIC WORK ON MY CAR. I CONTACTED TOYOTA CONSUMER SERVICE FOR ASSISTANCE IN FIXING THE PROBLEMS THEY INDICATED THEY WOULD NOT HELP SINCE THE HOSES WERE NOT PART OF THE RECALL. THE HOSES ARE 2 RUBBER HOSES THAT HAVE CLAMPS LEADING TO A TRIANGULAR METAL PIECE. THE HOLE WAS NOT IN A LOCATION THAT SOMETHING COULD HAVE PIERCED ACCORDING TO MY INDEPENDENT MECHANIC WHO TRIED TO GET THE PART FROM THE FIRST DEALER....WHICH LEADS TO THE FACT THAT THESE ARE FAULTY HOSES THAT DETERIORATED. TOYOTA HAS OFFERED A GOODWILL PAYMENT OF $750 TOWARDS A NEW OR USED CERTIFIED TOYOTA CAR. BUT THAT IS AT A 20% INTEREST RATE. IT IS MY HOPE THAT OTHERS WILL SEE THIS AND GET THIS FIXED BEFORE THEY END UP LIKE ME SINGLE MOM OF 4 WITHOUT A CAR WORKING 5 DAYS A WEEK 150 MILES FROM MY BABIES AND CAN'T EVEN GO HOME TO SEE THEM TILL THE WEEKEND. A BIG THANK YOU TOYOTA. I HAVE PAID $800 OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469273August 6, 2012
STRUCTURE:BODY
ON MULTIPLE OCCASIONS WE HAVE HAD ISSUES WITH OUR PASSENGER SIDE POWER SLIDING DOOR NOT WORKING/ STUCK. ON THE FIRST OCCURRENCE IT WAS STUCK "OPEN" POSING A HAZARD IF WE HAD OUR CHILDREN IN THE CAR OR WERE STRANDED ON THE HWY. ON THE SECOND MOST RECENT OCCURRENCE THE DOOR WAS STUCK CLOSED AND WOULD NOT OPEN AT ALL. VERY INCONVENIENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469252August 5, 2012
SERVICE BRAKES
THE VEHICLE SUSTAINED INTERMITTENT BRAKE FAILURES. THE BRAKES WOULD FUNCTION NORMALLY, THEN COMPLETELY FAIL, THEN BEGIN FUNCTIONING NORMALLY AGAIN. THIS INCIDENT RESULTED IN A LOW SPEED COLLISION. THE INITIAL OCCURRENCE WAS AFTER DRIVING AT HIGHWAY SPEEDS FOR APPROXIMATELY 20 MILES AND BRAKING FOR STOPPED TRAFFIC. AFTER BRAKING TO APPROXIMATELY 10 MPH, THE BRAKES WERE RELEASED, AND THEN THE BRAKE PEDAL WAS APPLIED AGAIN. THERE WAS NO BRAKING EFFORT. THE DRIVER BEGAN PUMPING THE BRAKE PEDAL, AND WAS ABLE TO DO SO THREE TIMES BEFORE IMPACT. THE VEHICLE WAS THEN PLACED IN PARK AND AN ACCIDENT REPORT FILED. THE VEHICLE WAS THEN MOVED UNDER ITS OWN POWER TO A NEARBY PARKING LOT, DURING WHICH TIME THE BRAKES FUNCTIONED NORMALLY. THE VEHICLE WAS THEN TAKEN HOME. THE NEXT MORNING THE VEHICLE WAS BEING BACKED OUT OF THE GARAGE AND HAD ANOTHER COMPLETE BRAKE FAILURE. THE VEHICLE WAS STOPPED BY PLACING THE TRANSMISSION IN PARK. AT THIS TIME, THE VEHICLE IS SCHEDULED TO BE TOWED TO THE LARICHE TOYOTA DEALERSHIP IN FINDLAY, OHIO FOR DIAGNOSIS AND REPAIR. THE TELEPHONE NUMBER TO THEIR SERVICE DEPARTMENT IS 419-423-5656. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10468902August 2, 2012
SEAT BELTS
THE DRIVERS SEAT BELT IS STUCK IN THE EXTENDED POSITION AND WILL NOT RETRACT. DEALERSHIP SAID THE RETRACTION MECHANISM IS BROKEN AND THE PART COSTS $400. I'VE READ ABOUT MANY OTHER OWNERS HAVING THE SAME PROBLEM. WHEN WILL SOMETHING LIKE THIS BE RECALLED. IT IS A REAL SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468924August 2, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS DRIVING 15 MPH WHEN THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. THE CONTACT CLOSED THE DOOR AND THE DOOR REMAINED SHUT UNTIL LATER RECURRING. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468959August 2, 2012
STRUCTURE:BODY:DOOR
TOYOTA RECENTLY ISSUED AN EXTENDED WARRANTY NOTICE FOR THE SIENNA VAN REAR POWERED SLIDING DOOR. HOWEVER, THEY CONVENIENTLY EXCLUDED KEY COMPONENTS, FROM THIS WARRANTY, THAT ALLOWS THE DOOR TO OPERATE FULLY AND CORRECTLY, SUCH AS THE ACTUATOR. THE POWER SLIDING DOOR ON MY SIENNA DOES NOT WORK DUE TO A FAULTY ACTUATOR BUT TOYOTA WILL NOT COVER IT BECAUSE IT IS NOT ON THEIR SECRETIVE LIST OF COVERED COMPONENTS. EVEN THOUGH THEY ADMIT OEM COMPONENT FAILURE OF THE POWERED SLIDING DOOR THROUGH THEIR EXTENT WARRANTY NOTICE. SO NOW I AM SIMPLY LOOKING FOR TOYOTA TO COVER A COMPONENT THAT THEY SHOULD BE HELD RESPONSIBLE FOR. THE DEALER WANTS ~$900 DOLLARS FOR THE FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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