Toyota Sienna Complaints

9,048 consumer complaints on file.

#10478049October 1, 2012
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING AND SPLITTING AND MAY AFFECT THE DEPLOYMENT OF THE AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478111October 1, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE LOCK MOTOR IN EACH SLIDING DOORS HAS STOPPED. THE DOORS OPEN VIA MANUAL DOOR HANDLES. KEYFOB, INTERNAL DOOR BUTTONS NEAR THE DOORS, AND BUTTONS NEAR REAR VIEW MIRROR DO NOT WORK TO OPEN OR CLOSE THE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477386September 28, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A CRACK ALONG THE DASHBOARD WAS DISCOVERED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477323September 27, 2012
STRUCTURE:BODY:DOOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A FRACTURE ON THE DRIVER'S SIDE OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. ADDITIONALLY, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS RUST ON THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGE WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 10/17/12 *BF UPDATED 10/23/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477152September 26, 2012
STEERING
UPON ROUTINE OIL CHANGE APPOINTMENT, VEHICLE WAS FOUND TO NEED THE POWER STEERING RACK REPLACED. IT APPEARS THIS HAS BEEN A COMMON PROBLEM IN TOYOTA SIENNA MINIVANS MODEL YEARS 2004 THROUGH 2006. REPAIR REQUIRES REPLACING POWER STEERING RACK AND ALIGNING CAR, TOTALING MORE THAN $1000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477682September 24, 2012
AIR BAGS, ELECTRICAL SYSTEM:WIRING, SEAT BELTS
2006 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPAIR COST CONCERNING AIR BAG AND SEAT BELT ISSUES *TGW THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION. THE SERVICE ADVISOR, INFORMED THE CONSUMER IT WOULD COST $ 3,985 TO REPAIR THE AIR BAG ISSUE, BUT STATED IT WAS A SEAT BELT ISSUE THAT REQUIRED A FLOOR WIRING HARNESS WHICH NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476726September 22, 2012
ENGINE
9/1/12 I WAS DRIVING ALONG AT HIGHWAY SPEED OF APROX. 55-60 MPH WHEN I DECIDED TO GO INTO A SHOPPING CENTER. I SLOWED MY CAR DOWN AND MADE A RIGHT TURN TO ENTER A SHOPPING CENTER. AS I WAS SLOWING DOWN TO PULL UP TO THE ENTRANCE OF THE STORE I HAD MY FOOT ON THE BRAKE PEDAL AND THE CAR DIDN'T WANT TO STOP. I HAD TO APPLY AN ENORMOUS AMOUNT OF PRESSURE TO THE BRAKE BUT IT DIDN'T STOP THE ENGINE FROM RACING AND TRYING TO LURCH FORWARD. I FORCED THE CAR OUT OF DRIVE AND PUT IT INTO REVERSE AND THE ENGINE WENT BACK TO NORMAL. 9/6/12 I WAS IN MY CAR AND APPROACHED A TRAFFIC LIGHT BEHIND ANOTHER CAR. I SLOWED DOWN FROM APROX. 25 MPH. AS THE CAR SLOWED I FELT THE CAR LURCH FORWARD, I APPLIED THE BRAKE HARDER SO AS NOT TO HIT THE CAR IN FRONT OF ME OR THE PEOPLE WALKING ACROSS THE STREET. I AGAIN MOVED THE CAR OUT OF GEAR AND THE ENGINE CAME TO NORMAL. 9/9/12 I WAS IN A SHOPPING CENTER WAITING FOR MY WIFE TO COME OUT AND I HAD TO MOVE MY CAR TO LET SOMEONE ELSE GET OUT A PARKING SPACE WHEN MY CAR STARTED TO ACCELERATE. I HAD MY FOOT ON THE BRAKE AT THE TIME THIS OCCURRED AND AS MUCH PRESSURE I PUT ON THE BRAKE WAS NOT ENOUGH TO STOP THE CAR. THE CAR STILL HAD ENOUGH POWER TO GO FORWARD EVEN THOUGH I HAD MY FOOT ON THE BRAKE. I FEAR FOR MY LIFE AND ANY PEOPLE THAT ARE IN MY CAR, LET ALONE OUTSIDE OF MY CAR. TOYOTA CANNOT DUPLICATE THE PROBLEM, I'VE TAKEN IT TO THEM TWICE. THEY (TOYOTA) WILL NOT DO ANYTHING FOR ME. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477621September 22, 2012
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
MAKING LEFT TURN INTO PARKING SPOT. THE CAR WAS GOING VERY SLOWLY THEN ALL OF A SUDDEN THE VEHICLE EXHIBITED AN UNINTENDED ACCELERATION. VEHICLE WAS ABRUPTLY STEERED IN OPPOSITE DIRECTION TO AVOID COLLISION WITH CAR PARKED IN FRONT AND APPLIED BRAKES AGGRESSIVELY. INCIDENT HAPPENED IN ELEMENTARY SCHOOL PARKING LOT. FORTUNATELY, NO ONE WAS IN THE IMMEDIATE VICINITY. VEHICLE TAKEN TO TOYOTA DEALER AND WAS UNABLE TO FIND PROBLEM OR REPLICATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476677September 21, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT AT ENGINE STARTUP, THE AIR BAG WARING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOTH A PRIVATE MECHANIC AND THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476713September 21, 2012
AIR BAGS, WHEELS
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476577September 20, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE TOYOTA SIENNA SLIDING DOORS NO LONGER SLIDE. AFTER NUMEROUS COMPLAINTS, TOYOTA ISSUED AN ENHANCED WARRANTY. UNFORTUNATELY, THE PARTS COVERED WILL NOT FIX THE DOORS. THE ADDITIONAL QUOTE IS $1,000. IF YOU RESEARCH ONLINE, THIS IS A COMMON PROBLEM. I BELIEVE TOYOTA IS TRYING TO AVOID A RECALL ON DOORS AND PARTS THEY KNOW TO BE MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475905September 19, 2012
STEERING, AIR BAGS, SUSPENSION, ELECTRICAL SYSTEM
1) AIRBAGS: BLINKING AIRBAG LIGHT. TOYOTA SERVICE BULLETIN - $1200 REPAIR. UNSURE OF SAFETY IMPLICATIONS. 2) SUSPENSION, STEERING RACK. LEAKING POWER STEERING FLUID. NEEDS REPLACEMENT OF ENTIRE RACK. $1200 REPAIR. 3) ELECTRICAL: POWER SLIDING REAR DOOR WILL ONLY FUNCTION IN MANUAL MODE. TOYOTA CUSTOMER SERVICE INFORMS ME OF A CUSTOMER SUPPORT PROGRAM FOR PROBLEM. DEALER FAILED TO TELL ME ABOUT IT. $1400 FOR REPAIR. DEALER ESTIMATED TRADE IN VALUE FOR VAN: $6000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475946September 19, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR FAILED. THE CONTACT TRIED TO OPEN THE DOOR FROM THE INSIDE BUT HAD COMPLICATIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE MOTOR NEEDED TO BE REPLACED OR TO SEVER THE CABLES. THE DEALER SEVERED THE CABLES AND ADVISED THE CONTACT THAT THE DOOR COULD BE USED MANUALLY. THE FAILURE RECURRED AFTER THE CABLES WERE SEVERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 94,723.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475965September 19, 2012
STRUCTURE
THIS CONCERNS ME AS A SAFETY ISSUE. THE DASH ON MY SIENNA 2004 HAS CRACKS EVERYWHERE. IN SUMMER 2008 IS WHEN I SAW THE FIRST CRACK. FOUR YEARS LATER THEY ARE ALL OVER THE FRONT DASH, IN THE DRIVER SIDE AS WELL AS IN THE PASSENGER SIDE. I HAVE SEEN THROUGH THE WEB THAT THIS IS A COMMON PROBLEM FOR THIS SAME MAKE AND MODEL, SO I DECIDED TO FILE THIS COMPLAINT. IT CONCERNS ME THAT THIS CRACKS CAN POTENTIALLY PREVENT AIRBAGS FROM DEPLOYING PROPERLY OR PREMATURELY AND CAUSE INJURE. I DID ASK TOYOTA FOR A QUOTE TO FIX THIS PROBLEM SINCE MY WARRANTY EXPIRED AND IT WAS TOO COSTLY $2000.+. I DO LIKE MY CAR AND WOULD LIKE TO KEEP IT AS LONG AS I CAN BUT BESIDES THE DASH LOOKING AWFUL IT MAKE ME NERVOUS THAT THIS MIGHT CAUSE AN ACCIDENT. HOPE TOYOTA FINDS A WAY TO FIX THIS. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475805September 18, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD AFFECT AIR BAG DEPLOYMENT IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO PROVIDED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475308September 13, 2012
LATCHES/LOCKS/LINKAGES
UNLOCKED ALL OF THE DOORS USING REMOTE. OPENED DRIVER PASSENGER DOOR, AND PLACED GRANDDAUGHTER INTO CAR SEAT. CLOSED THE DOOR WITH THE KEY REMOTE INSIDE. THE SIENNA AUTOMATICALLY LOCKED ALL OF THE DOORS, AND I WAS UNABLE TO GET TO MY GRANDCHILD. ANOTHER KEY WAS QUICKLY FOUND TO UNLOCK THE DOOR. NO HARM DONE. IF THE OTHER KEY HADN'T BEEN FOUND, WE WOULD HAVE HAD TO WAIT FOR A LOCKSMITH TO UNLOCK THE DOOR. ESPECIALLY IN HOT WEATHER, THIS IS DANGEROUS. THE MANUAL DOES NOT MENTION THIS AUTOMATIC LOCKING, UNLESS A DOOR HASN'T BEEN OPENED AFTER UNLOCKING. THE DEALER HAS ADVISED THAT IT CAN BE REMOVED BY BRINGING THE AUTO IN AND LOOKING IT UP TO A COMPUTER. I BELIEVE THIS IS POTENTIALLY DANGEROUS, AND NEEDS NHTSA ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475082September 11, 2012
STRUCTURE, WHEELS
WITHIN 1 YEAR OF PURCHASING VEHICLE NEW THE WHEELS STARTED TO SHOW SIGNS CORROSION IN THE FORM OF BUBBLING OF THE FINISH. WE CONTACTED OUR LOCAL DEALER AND THEY SAID IT WAS DUE TO ROAD SALT AND ME NOT CLEANING THEM PROPERLY AND I WOULD HAVE TO PAY TO REPLACE THEM. WE TOOK THE VEHICLE BACK TO THE DEALER SHORTLY BEFORE THE WARRANTY RAN OUT AND AGAIN WERE TOLD THAT IT WAS OUR FAULT AND WE WOULD HAVE TO PAY TO DO SOMETHING ABOUT IT. WE TOOK IT TO THE DEALER ONE LAST TIME AFTER THE WARRANTY AND WERE TOLD SINCE THE WARRANTY WAS UP THEY COULD DO NOTHING FOR US. ALL 4 WHEELS ARE NOW CORRODED SEVERELY. LARGE CHUNKS OF PAINT ROUTINELY FALL OFF DURING WASHING. I'M WORRIED ABOUT SAFETY AT THIS POINT AND PLAN TO REPLACE THE RIMS AT MY OWN EXPENSE. I'VE OWNED MULTIPLE CARS WITH SIMILARLY COATED ALLOY RIMS AND HAVE NEVER HAD THIS ISSUE BEFORE. IT WASN'T DUE TO ME CLEANING THEM PROPERLY, IT'S A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474459September 10, 2012
STEERING
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN DECELERATING, THE VEHICLE WOULD HESITATE ABNORMALLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD BECOME UNCONTROLLABLE WHEN DRIVING OVER ROAD BUMPS AND WHEN ATTEMPTING TO PARK. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE STEERING COLUMN WAS PARTIALLY FRACTURED AND WOULD NEED REPLACING. THE CONTACT SPOKE TO THE MANUFACTURER BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND THE CURRENT MILEAGES WERE 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474470September 10, 2012
STRUCTURE:BODY:DOOR
THE ELECTRIC SLIDING DOOR CABLE IS FRAYING AND THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474484September 10, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH SHE ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED 10/17/12*LJ UPDATED 10/19/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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