Toyota Sienna Complaints

9,048 consumer complaints on file.

#10515114June 4, 2013
STRUCTURE:BODY
PASSENGER SIDE BACK SLIDING DOOR (AUTOMATIC) CORD BROKE. THE WIRE THAT IS LIKE THE PULLEY FOR THE DOOR FRAYED AND BROKE, MAKING THE DOOR INOPERABLE. THE MOTOR STILL WORKS FIN THOUGH. MY CONCERN IS OF MY CHILDREN'S SAFETY. THE DOOR WILL NOT LATCH SECURELY NOW, AND/OR OPEN COMPLETELY. WE HAVE SHUT THE AUTO DOOR OFF, BUT IT MAKES NO DIFFERENCE. THE DOOR GETS STUCK IN OPEN POSITION AND IS A SAFETY ISSUE. WE HAVE SET THE CHILD LOCK AS WELL. WE WILL NOT BE USING THAT DOOR AT ALL, IN CASE IT TRAPS ONE OF THE ARMS/LEGS OF OUR PASSENGERS. TOYOTA IS REQUESTING THOUSANDS OF DOLLARS TO FIX IT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514782June 3, 2013
STRUCTURE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER CABLE HAD RUSTED AND THE SPARE TIRE WAS DANGLING UNDER THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V160000 (STRUCTURE) IN 2010. THE CONTACT ALSO STATED THAT THE DEALER CUT THE CABLE AND RESET THE SPARE TIRE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED PROPERLY AND THERE WOULD BE NO OTHER REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 115,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514834June 3, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD HAD BEGAN TO DETERIORATE AND SHE WAS CONCERNED THAT THE AIR BAGS COULD POSSIBLY DEPLOY INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514897June 3, 2013
STRUCTURE:BODY
LOUD POPPING NOISE IN DRIVER'S DOOR. TOYOTA DEALER QUICKLY KNEW THE "DOOR CHECK" NEEDED TO BE REPLACED JUST BASED ON MY DESCRIPTION. COST ME $700 TO FIX, AND THAT WAS BECAUSE I HAD A 15% OFF COUPON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514655June 1, 2013
ENGINE AND ENGINE COOLING, STEERING
WHILE DRIVING THERE WAS A VERY LOUD SCREECH FROM THE MOTOR, ON AND OFF, THEN THE POWER STEERING WENT OUT, VERY HARD TO TURN STEERING WHEEL, LUCKILY I WAS ABLE TO FORCE IT THE FEW MILES LEFT HOME. THEN I NOTICED THE A/C WAS NOT COLD, THIS WAS INTERMITTENT, NOW, NO A/C AT ALL. JUST HOT AIR. THIS STALLED OF FAILED WHILE IN TRAFFIC, I COULD HAVE HAD SERIOUS PROBLEMS LIKE GETTING HIT BECAUSE I COULD NOT TURN THE VEHICLE READILY, OR EASILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514397May 30, 2013
STRUCTURE:BODY:TRUNK LID
THE BACK TRUNK DOES NOT STAY OPEN, AND SLAMS SHUT SO HARD! I FOUND THIS OUT AFTER A TRIO TO THE GROCERY STORE WITH MY TWO LITTLE ONES. I HAD TO USE MY HEAD TO PROP THE TRUNK OPEN, WHICH RESULTED IN ME HURTING MY NECK. FOR FEAR OF INJURY TO MYSELF OF MY CHILDREN WITH HOW THE TRUNK SLAMS DOWN SO HARD AND FAST, I JUST CRAWLED FROM THE BACKSEAT TO THE TRUNK AREA. BECAUSE I HAVE YOUNG CHILDREN, I HAVE STROLLERS IN THE TRUNK OF MY VAN, I SAW THAT THERE WAS A RECALL FOR REAR STRUTS FOR 2004 - 2005 SIENNAS, NOTHING SINCE. VERY FRUSTRATING THAT I'M GOING THROUGH THIS, BUT ITS SOMEWHAT A RELIEF THAT I NOT ALONE. BUT IF I'M NOT ALONE; WHY IS TOYOTA NOT DOING SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10514321May 30, 2013
STRUCTURE:BODY:DOOR
THE POWER SLIDING DOORS FAILED ON THE VEHICLE AND WHILE I WAS DRIVING DOWN THE ROAD THE DOOR STARTED SLIDING OPEN. MY KIDS WERE SAFELY FASTENED IN THEIR SEATBELTS BUT THE LATCH AND SAFETY LATCHES BOTH FAILED AND THIS COULD HAVE RESULTED IN AN ACCIDENT OR INJURY. THE DEALER SAID THE LATCHES CORRODED WHICH CAUSE THE FAILURE AND PROPER LUBRICATION COULD HAVE PREVENTED THE DEFECT BUT I CAN'T FIND THAT ANYWHERE IN THE SERVICE MANUAL AND I ASKED THE DEALER TO SHOW ME THAT ON THEIR LIST OF CHECKS AND HE DID NOT HAVE ANY DOCUMENTATION THAT THEY CHECK THAT. I HAVE HEARD THAT MANY OF THESE LATCHES FAIL AND NEED TO BE REPLACED BUT TOYOTA DOESN'T SEEM TO THINK IT IS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513605May 26, 2013
AIR BAGS
AIR BAG WARNING LIGHT IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513006May 21, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT A CHILD PASSENGER WAS INJURED FROM THE AUTOMATIC REAR SLIDING DOOR. THE SLIDING DOOR INDEPENDENTLY CLOSED ON THE CHILD'S ARM.. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS HOWEVER, BECAUSE AN INJURY OCCURRED THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD CONTACT HER ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,535.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10512774May 20, 2013
POWER TRAIN
SHIFTER OF AUTOMATIC TRANSMISSION SUDDENLY BECAME LOOSE WHILE DRIVING. IT STARTED TO WIGGLE UNPREDICTABLY LEFT AND RIGHT BETWEEN GEARS, E.G. 4 AND D. IT WOULD NOT STAY FIRMLY PUT IN P(ARK), AND WHEN IN P, REMOVAL OF THE KEY FROM THE IGNITION BECAME DIFFICULT OR IMPOSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512544May 17, 2013
AIR BAGS
THIS IS THE 3RD TIME THE SRS (AIR BAG) WARNING LIGHT HAS CAME ON AND STAYS FLASHING AND WILL NOT GO OFF. HAVE HAD IN TO TOYOTA DEALERSHIPS 2 TIMES IN THE PAST TO GET FIXED AND THIS IS THE 3RD TIME. DO NOT REMEMBER DATES OR MILAGE, BUT THEY SHOULD BE ON RECORD IF ENTERED BY DEALERSHIPS. BOTH TIMES WERE UNDER WARRENTY. THIS TIME IT HAS BEEN ON FOR ABOUT 10,000 MILES OR MORE, AND AFTER READING ON LINE ABOUT MANY OTHER PEOPLE HAVE THE SAME PROBLEM, I WOULD LIKE TO GET THIS FIXED AND FIXED RIGHT. I DO NOT THINK THE COST SHOULD COME OUT OF MY POCKET AND DO NOT KNOW IF THE AIR BAGS WILL WORK WHEN NEEDED OR IF THEY CAN GO OFF WHILE DRIVING THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512570May 17, 2013
STRUCTURE:BODY
TOYOTA SIENNA FRACTURED DEFECTIVE LEFT FRONT DOOR CHECK POCKET POPPING NOISE DUE TO WELD FAILURES. HERE IS THE VIDEO FROM THE WEB IT SHOW MANY SIENNA OWNERS HAVE: HTTP://WWW.YOUTUBE.COM/WATCH?V=5EOLQNSPIMU&NR=1&FEATURE=ENDSCREEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512603May 17, 2013
STRUCTURE:BODY:DOOR
THE REAR SLIDING DOOR CABLE FRAYED AND SNAPPED. WHEN I OPENED DOOR IT JAMMED AND WOULD NOT CLOSE. I HAD TO DRIVE WITH DOOR HALF WAY OPEN TO GET WHERE I COULD GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512378May 16, 2013
STRUCTURE:BODY
THE FIRST INCIDENT IS THAT THE PASSENGER SIDE SLIDING DOOR STARTED TO RUB THE PAINT OFF THE BODY, SO WE DISABLED IT SINCE THE DEALER SAID IT WAS OUT OF WARRANTY AND WOULD COST US $1800. A COUPLE YEARS LATER THE DRIVER SIDE SLIDING DOOR SEIZED AND WOULDN'T CLOSE. I HAD TO DRIVE TO WHERE MY WIFE AND KIDS WERE STRANDED AND CUT THE DOOR'S CABLES, SO SHE COULD DRIVE HOME. A COUPLE YEARS AFTER THAT I RECEIVE AN EXTENDED WARRANTY LETTER FROM TOYOTA FOR THEIR SLIDING DOORS, HOWEVER, SINCE THERE IS A 120,000 MILE STIPULATION AND OURS HAD MORE MILES THAN THAT THEY SAID SORRY WE ARE OUT OF LUCK. TOYOTA EXTENDED THE WARRANTY BECAUSE THEY KNEW THERE WAS A PROBLEM WITH THEIR SLIDING DOORS, BUT SET STIPULATIONS, LIKE MILEAGES, SO MANY PEOPLE COULD NOT TAKE ADVANTAGE!!! I ALSO HAD A PROBLEM WITH THE DRIVER'S DOOR HINGE WELD BREAKING, THE DEALER ONCE AGAIN TOLD ME THERE WAS NO RECALL AND IT WOULD COST ME A FEW HUNDRED DOLLARS TO WELD IT BACK TOGETHER. AFTER LOOKING AT THE HINGE'S WELD I COULD TELL IT WAS AN ASSEMBLY MISSTAKE. SINCE I KNOW HOW TO WELD I REMOVED THE DOOR MYSELF AND RE-WELDED THE HINGE. SEVERAL MONTHS AFTER FIXING IT MYSELF I FOUND OUT THERE WAS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512437May 16, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT MOISTURE ACCUMULATED IN THE FRONT PASSENGER'S SIDE HEADLIGHT, REDUCING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512087May 15, 2013
VEHICLE SPEED CONTROL
WE WILL BE GOING ANYWHERE FROM 35 TO 55 MILES AND OUR VSC LIGHT COMES ON AND THE VAN SLOWS, OTHER TIMES THE SPEED WILL SLOW IT SELF AND THAN WILL SPEED UP ON IT'S OWN. WHEN THAT (VSC) LIGHT AND SOUND COMES ON THE VAN WILL ALSO SKID. THERE MUST BE SOMETHING WRONG WITH VSC SYSTEM. THIS VAN IS STILL IN VERY GOOD CONDITION, WE SURE SWISH SOMEONE COULD TELL US WHAT THE PROBLEM IS THIS SEEMS TO BE A VERY SERIOUS MATTER. READING ALL THE OTHER COMPLAINTS THIS IS NOT RANDOM AND TOYOTA SHOULD GIVE THIS MATTER SERIOUS CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512115May 15, 2013
SERVICE BRAKES
I WAS DRIVING IN TRAFFIC AND BRIEFLY LOOKED TO SIDE OF ROAD. THEN LOOKED BACK AND NOTICED TRAFFIC STOPPED AHEAD OF ME. FULLY APPLIED BRAKES (HARD) BUT NO BRAKING, SQUEALING OR ABS. FULL AIRBAGS BUT FORTUNATELY NO INJURIES. LOOKING AT THE SCENE I SHOULD HAVE HAD PLENTY OF DISTANCE TO STOP. CAR TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10511917May 14, 2013
STRUCTURE:BODY
THE 2004 THROUGH 2010 TOYOTA SIENNA MODELS HAVE A KNOWN DEFECT IN THE CABLE ASSEMBLY OF THE POWER SLIDING DOORS. MY 2004 SIENNA HAS THE SAME PROBLEMS AS NUMEROUS OTHER VEHICLES WITH A LOUD GRINDING NOISE ON THE PASSENGER SIDE POWER SLIDING DOOR DUE TO A FRAYING CABLE THAT MAKES IT IMPOSSIBLE TO OPERATE THE DOOR OR EXIT THE VEHICLE IN AN EMERGENCY. TOYOTA HAS TAKEN THE STEP TO EXTEND THE WARRANTY ON SLIDING DOORS BUT ONLY TO 9 YEARS OR 120K MILES WHICHEVER COMES FIRST. THIS IS A KNOWN MANUFACTURING DEFECT AND A SAFETY ISSUE THAT SHOULD BE DEALT WITH BY ISSUING A FULL RECALL RATHER THAN EXTENDING THE WARRANTY. QUOTED REPAIRS FROM MY LOCAL TOYOTA DEALER WERE AROUND $1500. THESE REPAIRS ARE COVERED ONLY FOR THOSE WHO THE EXTENDED WARRANTY IS IN EFFECT. PLEASE NHTSA ORDER TOYOTA TO ISSUE A FULL RECALL ON 2004-2010 TOYOTA SIENNA POWER SLIDING DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511602May 13, 2013
POWER TRAIN, STRUCTURE:BODY, EXTERIOR LIGHTING
THE DASH START CRACKING UP FOR NO APPARENT REASON AND THE CAR IS MOSTLY PARK INSIDE A GARAGE DAY AND NIGHT. I HAVE CALLED DEALERS AND NOTHING HAS BEEN DONE SO FAR AND I HAVE BEEN TOLD THAT'S A MANUFACTURER DEFECT AND IT SHOULD BE CORRECTED BY DEALER. THE TRANSMISSION SOME TIMES DOES NOT CHANGE THE GEARS AND OTHERS STOP TO WORK AND I COULD CAUSE A REAR END COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511592May 12, 2013
AIR BAGS
THE AIR BAG WARNING LIGHT ON A 2006 TOYOTA SIENNA CAME ON AROUND 60,000 MILES IN 2008. THE LOCAL TOYOTA DEALER RESET THE WARNING LIGHT, AND IT WAS FINE FOR A WHILE. SINCE THAT FIRST TIME, THE WARNING LIGHT WAS COME ON A MINIMUM OF 5 MORE TIMES AND EACH TIME THE DEALER HAS RESET IT. IN THE LAST TWO YEARS, THE WARNING LIGHT HAS BEEN ON 100% OF THE TIME. DEALER SAID ONCE THAT THE WHOLE AIR BAG SYSTEM WOULD NEED TO BE REPLACED. ALL OTHER TIMES, DEALER HAS SAID AIR BAG SYSTEM IS OKAY, IT IS JUST A PROBLEM WITH THE CONNECTION. TOYOTA IS NOT FIXING THIS PROBLEM. IS IT GOING TO TAKE SOMEONE DIEING TO GET THIS PROBLEM FIXED? I GUARANTEE NO EXECUTIVE AT TOYOTA WOULD DRIVE HIS/HER FAMILY IN A VEHICLE WITH THE AIR BAG WARNING LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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