Toyota Sienna Complaints

9,048 consumer complaints on file.

#11715987February 5, 2026
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The driver side mirror is shaking and distorted. This issue happened right the first day I took the car home. I immediately contacted the dealership and they asked us to bring the car back to change a new mirror. After changing the new mirror, the problem is still there. The dealership told us to contact Toyota Brand Engagement Center. We did and they denied our claim so we went back to the dealer and after talking we opened another claim and the denied our claim again. They said it’s normal. This is not normal. I researched it online and lots of people have the same problem with the mirror on the driver side. I have vertigo and it triggers my symptom everytime I drive. This is safety issue. It’s shaking every time I drive. I have 2 kids that I have to drive to school and other places everyday. Toyota refused to take responsibility and it’s really disappointing and frustrating. It’s been 3 months and the issue hasn’t been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716048February 5, 2026
STRUCTURE:BODY
Over time, the trunk became increasingly difficult to open, progressing from what appeared to be a hands-free sensor issue to requiring a little manual force to open. It can be inspected upon request. The vehicle is not even one year since purchase and has around 8000 miles driven. The dealership has reproduced the issues and states it is an alignment issue between the trunk and the car's body but is unwilling to provide any remedy. They state that there appears to be improper latching of the trunk. There is concern that the trunk could open if the latch continues to wear down to the point of failure from misalignment. There has been no preceding accident or damage that would explain the misalignment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715483February 4, 2026
AIR BAGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restarting the vehicle. Additionally, the contact stated that the sliding doors failed to function automatically and required to be opened or closed manually. The contact stated that while attempting to open the front driver's side door in icy and snowy weather, the door made an abnormal cracking sound and failed to open. The contact stated that the passenger's side door made an abnormal cracking sound but opened as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 9,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715215February 3, 2026
ENGINE, POWER TRAIN
The contact owns a 2024 Toyota Sienna. While the contact’s wife was driving 5 MPH out of a parking lot and attempting to make a left turn, the vehicle suddenly lost motive power and stalled. After approximately 3- 4 seconds while depressing the accelerator pedal several times, the vehicle eventually accelerated as needed. The vehicle was driven to the residence. There were no warning lights illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715281February 3, 2026
SEATS
This is a follow-up complaint regarding my new 2025 Toyota Sienna Hybrid. I am reporting a structural defect involving the vehicle floor and weld area. The issue is visible and affects the alignment and integrity of the floor structure. The vehicle was inspected by an authorized Toyota dealer. The dealer declined to repair the defect and stated that the condition is “within factory specifications,” without providing any engineering documentation or safety justification. Due to the location of the defect (floor / weld / body structure), I have serious concerns regarding occupant safety and crash performance, especially in the event of a collision. This is a brand-new vehicle, and no accident or misuse has occurred. Toyota Motor Sales has not provided a satisfactory response or resolution. I am requesting that NHTSA review this issue as a potential manufacturing and structural safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715356February 3, 2026
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the vehicle has been customized for wheelchair use. The contact was uncomfortable operating the vehicle with the open recall. The manufacturer was made aware of the issue and informed the contact that a vehicle could be rented with the possibility of being reimbursed once parts for the recall repair were available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715007February 2, 2026
SEATS
The contact owns a 2025 Toyota Sienna. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, there was a loud rattling sound coming from the rear of the vehicle. The rattling sound was coming from the second-row seat, and the seat was noticeably loose. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 6,542.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715126February 2, 2026
POWER TRAIN
The contact owns a 2018 Toyota Sienna. The contact stated that while driving 30 MPH and ascending a hill, the vehicle started making an abnormal whining sound and hesitated while accelerating. The vehicle was driven to the dealer to be diagnosed. The vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure. The failure mileage was approximately 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714393January 30, 2026
AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? Airbags did not deploy How was your safety or the safety of others put at risk? Me, my wife & 4 small children were in the vehicle when it was struck - and none of the airbags deployed. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11714447January 30, 2026
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, the vehicle was taken to the dealer, and the vehicle remained with the dealer. The contact had been provided with a rental by the dealer while waiting the repairs. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714554January 30, 2026
SEATS
Recall is not being addressed in a timely manner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714572January 30, 2026
STRUCTURE:BODY
About 2 years after the 9/30/2019 purchase (new), the paint on the front engine hood began peeling & cracking. Calls to Parks Toyota were ineffective. Now the entire hood has pervasive cracks. The hood needs to be removed, sanded & painted with a more substantial, long-lasting paint. The paint used is supposed to contain an additional clear coat for protection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714097January 29, 2026
SEATS
We received notice of our 2025 Toyota Sienna second-row seat rails suspect welds in early December via mailed letter from Toyota. The recall notice was posted on Toyota's website on October 7, 2025. We called our dealership on December 13, 2025 and received no information other than the remedy was not available. It is now the end of January and as far as we can find there is no remedy. Toyota explained that our second-row seats are mounted on seat rails that may have been improperly welded. They "recommend no one sit in or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed on the vehicle." This impacts our ability to use our car fully. We purchased this vehicle for its capacity and can't take full advantage of this perk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714163January 29, 2026
STRUCTURE
The contact owns a 2012 Toyota Sienna. The contact was unable to use the driver's side cargo door. The contact stated that the door was possibly frozen; however, while driving at an undisclosed speed, the door opened unexpectedly. The contact referenced NHTSA Campaign Number: 16V858000 (Structure); however, the VIN was not associated with the recall. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 201,235.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714249January 29, 2026
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2024 Toyota Sienna. The contact stated that upon starting the vehicle while parked in the garage, the low tire message was displayed. The contact stated that the tire was reinflated. The vehicle was taken to the local dealer and the contact was informed that the issue might be weather-related. There was no repair performed. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 17,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714290January 29, 2026
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH, SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that the trunk failed to open using the fob key remote control or the interior trunk button. The contact needed to pull on the trunk door to open the trunk. The vehicle was taken to the dealer, who informed the contact that an unknown part needed to be replaced, but the part was not available. The contact was also informed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714357January 29, 2026
SEATS
My 2025 Toyota Sienna Limited is subject to NHTSA Safety Recall25V668 (Toyota Recall No. 25TA12 (Interim Notice 25TB12)) regarding improperly welded second-row seat rails. The recall notice, which was mailed on 11/21/2025 and received by me the first week of December, 2025, states that these welds may fail in a high-speed collision, preventing the seats from restraining occupants and increasing the risk of serious injury. Toyota interim safety instructions advise that second-row seats should not be occupied until repaired. Prior to receiving this notice in the mail from Toyota I was unaware of the defect. There were no service lights or notifications in the car's electronic panel. I have since learned that the notice was issued on 10/7/2025. My vehicle has been grounded at Conicelli Toyota Service Department in Conshohocken, PA since 12/22/2025 - It has been inspected for this defect and to date the service department manager does not have the parts to repair it and cannot give me an expected date for the part to be available and repairs performed. I purchased this vehicle in full on 3/6/2025. Since the recall was issued on 10/7/2025, I have contacted my Toyota dealer several times to inquire on an estimated date for repair of this safety issue. I have also filed a complaint /report with Toyota Brand Engagement Center. As of 1/29/2026, Toyota has failed to provide a definitive date for the repair or a timeline for the availability of replacement parts. I purchased this vehicle to safely transport my four grandchildren -ages, [XXX] , [XXX] , [XXX] and [XXX] to and from school/daycare every day. Because I cannot safely use the second-row seats, the vehicle is unusable for its primary purpose of transporting my family. The vehicle has been effectively "out of service" for safety reasons for more than 90 cumulative days. I am asking a manufacturer buyback as the safety defect has not been remedied within a reasonable timeframe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713937January 28, 2026
SEATS
NHTSA Recall No. 25V668 with report date 10/7/25 provided notice that 2nd row seats were deemed unsafe to use by Toyota. We bought this vehicle specifically to be able to use the 2nd and 3rd row seats for our family. Over 3 months later, Toyota still has not provided any update on when remedy will be available for this safety recall. When will they have the remedy available?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713806January 27, 2026
AIR BAGS
Dear sir/ madam, I am writing to report an issue with recall status reporting. All open recalls for my vehicle (VIN: [XXX] ) were completed at an authorized dealership on [01/27/2026]. I have documentation from the dealer confirming that the recall repairs were successfully performed. However, the recall status has not been updated in the NHTSA database and still appears as “open.” I request assistance in ensuring the recall completion is properly reported and reflected in the NHTSA system. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713595January 27, 2026
SEATS
We were notified of a safety recall in mid December but they officially released the recall in early October. I have contacted Toyota multiple times with no update. Our dealer has not been able to provide a car with the same amount of seats as our Toyota Sienna. We have been limited to a 5 seat vehicle when we purchased a 7 row seat vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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