Toyota Sienna Complaints

9,048 consumer complaints on file.

#11721987March 4, 2026
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2023 Toyota Sienna Hybrid. The contact stated that her husband pressed the automatic liftgate button to close, unaware that their child was near the trunk. The contact's son's left hand became trapped beneath the liftgate, and her husband had to yank the liftgate open to free the child's hand. The child received medical attention for bruising on his left hand. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11721659March 3, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were available. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721862March 3, 2026
SEATS
We received a recall on this 2025 Toyota Sienna hybrid (NHTSA Recall No 25V-668 / Toyota Recall No 25TA12) for the seat rails that may come unwelded in a high-speed accident in December, 2025. When we asked our dealership about it they acknowledged it, but said that there was no fix. Because we regularly take 2-4 passengers besides ourselves in our van, we asked for a replacement vehicle. They offered a "rental" which is just a loaner vehicle. The Highlander that they offered does not fill our needs. We've been without our van for nine weeks now, and there is no end date in sight. How hard is it to take the rails out, weld them properly, and put them back in? If the safety of my family was not in jeopardy with this recall, I likely would have ignored it, especially after it's taking so long to get this repair taken care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721233March 1, 2026
SEATS
My vehicle is involved in the Toyota 25TA12 recall. There is no date for the repair, my car is at the dealer, I am in a loaner vehicle. I am interested in a buyback or replacement and am starting that process via a demand for arbitration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721274March 1, 2026
SEATS
We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was subject to a recall. This has been extremely inconvenient, and outs our two small children at risk because the third row seats are in the rear crumple zone. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall via a letter mailed out. I contacted the Toyota dealership I purchased the vehicle from, and they knew less about the second row seat recall than I did, even going as far as to tell me the second row seats were safe and fine to use - they laughed at the inquiry about a rental vehicle before offering a Corolla when one became available. I contacted Toyota corporate several times, with no update was available aside from the original press release script recommending that I not use the second row seats, and indicated that a fix was not yet available. Toyota continues to sell 2026 model year Sienna vans with fixed second row seat rails, so the updated part exists, Toyota simply has decided that they value producing new vehicles over fixing the vehicles they’ve already been paid for. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025, as well as their decision to fix the part in question but offer no production capacity to recalled vehicles and instead continue making new Siennas, I no longer believe the manufacturer is able to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721113February 28, 2026
SEATS
We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720983February 27, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact had received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact had been calling a local dealer and the manufacturer, and was advised that the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721091February 27, 2026
SEATS
Toyota acknowledges the vehicles are not safe to drive due to incorrect settings in their welding equipment during manufacture, rendering the middle row seats unsafe to sit in. The recall happened Oct 7th, even though it was evident there were issues dating back to June or earlier. My vehicle was purchased in July. Should not have been sold frankly. The vehicle was turned over to the local Toyota dealership for service shortly after October 7th. The vehicle has been sitting un-repaired for almost five month, undriven, deteriorating. Toyota corporate has refused to help with remedying the issue and have provided untimely updates to their interim recall. NHTSA notice states that "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner" to file an online complaint. I am filing an online complaint as in no world is several months a "timely" resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720841February 27, 2026
SEATS
My children were at risk riding in an improperly welded second row. The dealer issued a recall and my vehicle has been out of service since
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720598February 26, 2026
SEATS
Seats are improperly welded (the middle row where our children / car seats ride) and it is unsafe to have passengers in those seats. The recall was put out by Toyota in October 2025 and there is no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720630February 26, 2026
SERVICE BRAKES
Front brakes make a clicking noise that happens when accelerating and breaking, the brake pads may have some play or even the calipers may be malfunctioning. Vehicle is still under warranty and Toyota service center refuses to address the issue. They want me to spend $160+ to have them grease the brake pads, but they don't guarantee that this will fix the problem. On a fairly new hybrid van that has almost no wear on the brakes, this shouldn't happen, and when it does, Toyota should acknowledge and address the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720684February 26, 2026
SEATS
We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6/2025. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720764February 26, 2026
SEATS
My 2025 Toyota Sienna (VIN: [XXX] ) is subject to Safety Recall 25TA12 involving defective welds and second-row seat anchor systems. This defect directly affects child restraint anchoring and crash safety. I have four children and require three car seats. Due to this unresolved defect, my children cannot safely ride in this vehicle. Toyota has had approximately five months and still has no available repair remedy. The vehicle has been sitting unused in my yard while I continue making payments. Toyota provided a rental, confirming the severity of the safety concern, but no permanent repair exists. This prolonged delay in correcting a child safety defect places my family at unreasonable risk and raises serious safety and compliance concerns. I request regulatory review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720774February 26, 2026
ENGINE
Whining noise upon acceleration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720329February 25, 2026
SEAT BELTS
Passenger side mid row seat belt was completely pulled but won’t retract anymore. I just brought my Sienna to Toyota to get it fixed for a $299.00 plus whatever extra cost will be. I want to make sure this is not a safety factory issue vs unfortunate event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720081February 24, 2026
SEATS
We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720121February 24, 2026
SEATS
Hi, we purchased the Toyota Sienna in February 2025 for our family of 7. We received the notification in the app in October 2025 that there was a recall on the 2nd row seat welding. We freaked out since our kids use that row just about everyday. When we contacted Toyota, they hadn't even heard of the recall and we were the first to notify them. They said they would follow up but they didn't. We have asked them every time we brought the van in for service since the hatch was also faulty which they had to fix, we were at the dealership often. They said they would reach out when a remedy was determined. It is now February 2026, a year after our purchase date and we are very hesitant and weary of what to do. We again called and spoke to a Toyota rep and they told us to put the kids in the 3rd row. I am not sure how we can fit 5 bodies in the 3rd row when there are only 3 seats with seatbelts. Again, we told them we have 5 kids. We purchased this car for the family to take trips and to be together. We have two big trips coming up this spring and summer where the 2nd row will be utilized. We are unsure of how to proceed since the van was not cheap but it was a necessary purchase for our family of 7. We really don't want to learn this the hard way and do not want to put our children at risk but what other choice do we have when this is the only way we can all travel together. Toyota should have a remedy by now. Are they waiting for a death to occur? How many children will need to be injured for this recall to be taken seriously? Please advise. I love my children and their safety is our upmost concern. We keep the car use to local driving and avoid highway use. Again, this is not what we purchased this vehicle for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720269February 24, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720281February 24, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats): however, the part for the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720302February 24, 2026
SEATS
We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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