Toyota RAV4 Complaints

921 consumer complaints on file.

#11504764January 31, 2023
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
and Brakes202022 HighlandAR of Th RcosearhostEN9 & Brake& steercar was freewheeling,ENg.LOST stee and slbeingr
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11504262January 29, 2023
ENGINE, FUEL/PROPULSION SYSTEM
I was pulling into a parking space with my foot on the brake, had just touched the parking bar, and the engine started racing. The car went forward over the parking bar before I cold stop it by stomping on the brake. The only thing stopping me from going over the side of the hill was a chain link fence. Luckily the brakes worked. This is a 2021 RAV4 and I have never had this problem before. I am scheduled to go into the Toyota dealer to have them look at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502993January 21, 2023
ELECTRICAL SYSTEM
-Rear passenger door lock actuator fails -Safety risk of door not automatically locking when driving -Problem has been reproduced because it has occurred more than once -No inspection has taken place -No warning lamps or messages
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501889January 15, 2023
STRUCTURE:BODY
The glass of the sunroof exploded and shattered when I was driving on the highway from Chicago to South Bend at normal speed on January 13, 2023, around 4 pm. I heard a loud explosion sound and found the sunroof glass shattered and falling. There was no vehicle around me, no impact with any objects, and the vehicle was not passing under any structures at the time of explosion. I was not injured by the incident but was really scared and had to pullover to the side. After recovering from shock, I managed to drive home with the shattered sunroof and could feel glass pieces falling on my right shoulder when I was driving. This was the first time for the issue to appear and there was no sign or symptom prior to the problem. I purchased this brand new vehicle one year ago. I found other similar complaints online on spontaneous sunroof explosion of Toyota RAV4 and they looked similar to what I experienced. I contacted my dealer and they told me to go to a Body Shop on Monday (closed on weekends) for an inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501631January 13, 2023
UNKNOWN OR OTHER
The moonroof glass shattered unexpectedly with no impact or previous damage while driving on the Highway. The vehicle is only 3 months old has not been involved in any accidents or incidents. If the interior moonroof shade was not closed the glass would have dropped all over the interior potentially harming myself and any other passengers in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501549January 12, 2023
AIR BAGS, SEAT BELTS
No safety devices worked during accident that cause by another vehicle driver who ran red light. Neither air bags deployed, nor safety belt worked properly during an accident. Due to these mal functions of safety devices, my wife on the passenger seat hit the dashboard badly. She was wearing the seat belt properly which was released later by the ER personal at the accident location to transfer to an ambulance.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11500105January 4, 2023
UNKNOWN OR OTHER
While pulling into what I thought was a parking spot, the left front wheel hit an 8" drop off. Almost immediately after the wheel was back up and level with the other wheels. The vehicle then began surging forward. I hit the brakes but they did not go down. Tried again and the same result. I then hit a hard plastic container and a brick wall. This stopped the vehicle and I was able to put it in park and turn off the engine. Truthfully, once the wheel fell went into the drop off, I had no control of the car. The brick wall has a crack in it and the container is ruined. Toyota Product Liability was called but they have not contacted me. Thankfully the wall did not collapse and no one else was injured. I have pain in left arm and shoulder but hopefully only bruising. The issue has not been confirmed by anyone and I do not know if there were any warnings because I was focused on trying to get the car stopped. There might have been some alarms, I am not sure.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11499826January 2, 2023
VISIBILITY/WIPER
I just want it in writing that my windshield just randomly cracked. It was parked and nothing hit it and it just cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499456December 29, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498272December 20, 2022
SERVICE BRAKES
The contact owns a 2021 Toyota RAV4. The contact stated while approaching a traffic light, she depressed the brake pedal but failed to stop the vehicle and rear-ended another vehicle. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. The contact stated a police officer was at the site but no police report was filed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 33,047.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11497430December 14, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Since I bought my brand-new car 1. the engine has stopped 5 times. 2. My windshield cracked. 3. There is low tire air pressure indicator that appears once in a while. A new battery was replaced, and it now cannot start. The message on the screen indicates: "IGNITION ON, Voltage abnormality steering power Low. Visit your Dealer." I took it the Dealer and now they are not able to find out what the problem is because I had to jam started the car for it to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495574December 1, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
2021 Toyota REV4 with just over 5,000 miles. I got off from a parking lot and drove 1/2 miles, The screen shown "Vehicle Alert" and asked to check engine with message "A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected". I smell very strong gasoline, then stop the vehicle. I check the gas tank, it's normal. I opened the hood and saw a puddle of gasoline on engine part, between the battery and the engine but lower than the battery. It's so dangerous to drive with leaking gasoline so I park my car on a street
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495306November 29, 2022
UNKNOWN OR OTHER
On 11-9 the vehicle had an unintended acceleration that resulted in a collision. The vehicle was brand new. On 11-8 the vehicle had another unintended acceleration with a different driver where no collision was involved. Toyota is ignoring the problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11495151November 28, 2022
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Above checked ADAS items don't work appropriately, and can't relay on them all the time. Apart from that My Toyota RAV4 Moon Roof shield couldn't be able to withstand for the wind during raining when the vehicle speed was at 75mph on Highway i-35 in Oklahoma. The glass busted completely, and those glass particles causes inconvenience to the other vehicle on the high way. I reported this incident to the car dealer but they were so rude to me, and said that car is not designed for the 75mph speed. Ended up convincing myself that RAV4 is not safe to drive anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492960November 9, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2022 Toyota Rav4. The contact stated that while driving at an undisclosed speed, she noticed that the front windshield started to form a crack from the front passenger’s side over to the driver’s side of the windshield. The contact stated that the crack had formed without an impact to the windshield. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 2,963. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492580November 7, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Toyota Rav4. The contact stated while driving 50 MPH, the vehicle ESC became inoperable. The vehicle was taken to the dealer and the ESC system was updated but the failure reoccurred. The manufacturer was contacted, and a case was filed. The failure mileage was 4,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491897November 2, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle stumbles on moderate acceleration from slow speed, hesitates shifting also. Problem has persisted since new. Dealers rep "they're all like that. can't find any problem. No warning lamps. I think there is a TSB but it seems well hidden. I feel it is a safety issue - acceleration from low speed compromised. We have 2 more 2021 rav4s in the family that do not do that. I believe Toyota knows about this problem. Also had a problem with vehicle slamming violently into lower gear when coming to a stop. Dealer could not find problem. I checked vehicle and found air filter housing not properly secured. I latched it properly and that seemed to solve slamming into lower gear problem. Dealers mechanic (?) must have not latched it properly after 12 month service. No telling how much dirt was sucked into engine while that was happening. The stumbling/ drivability hesitant shifting problem persists. Several people have reported this problem. One was fixed by a dealer attending to a software problem. This is a known problem that is being ignored. This has happened since new Jan 29, 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491667October 31, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
I was parked at a store, engine off. Was in there 3 minutes and another customer ran inside and said a car was on fire, the employee asked if it was mine. I ran outside and it was indeed mine. The rear tail light was all melted and on fire, billowing smoke was coming out the sides of the hatch so I opened it quickly to get the fire out. The store employee put the fire out with his fire extinguisher. No prior warning lights were present when driving it before this occurred. The car is at Toyota dealer presently while they determine the cause.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11491162October 27, 2022
ENGINE, POWER TRAIN
Car automatically accelerated when slowing down to make a turn into parking lot. Car is only a few months old and has 7,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490015October 19, 2022
Tether, Lower Anchor (on car seat or vehicle)
The rear-facing snuglock lever does not hold the car seat belt or the tether belt securely in place. The car seat tips over when the car turns. It appears that some plastic is missing on the bottom of the lever. I have a video of me securing the seat belt and the belt loosening when the car seat is rocked but, am unable to upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4